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Thin Client

K31AN / A31AN / F31AN
User Guide

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Table of Contents

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   Summary of Contents for Asus K31AN

  • Page 1: Thin Client

    Thin Client K31AN / A31AN / F31AN User Guide...
  • Page 2 Product warranty or service will not be extended if: (1) the product is repaired, modified or altered, unless such repair, modification of alteration is authorized in writing by ASUS; or (2) the serial number of the product is defaced or missing.
  • Page 3: Table Of Contents

    Contents Notices 5 Safety information ........................... 9 Conventions used in this guide....................10 Where to find more information ....................10 Package contents ...........................11 Chapter 1 Getting started Welcome! ............................13 Getting to know your computer ....................13 Setting up your computer......................17 Turning your computer ON/OFF ....................20 Chapter 2 Connecting devices to your computer Connecting a USB storage device ....................21...
  • Page 4 Putting your Thin Client to sleep ....................57 Entering the BIOS Setup ......................61 Chapter 2 Using Windows® 10 Starting for the first time ......................63 Using the Windows 10 UI ......................64 ® Keyboard shortcuts ........................68 ASUS contact information ASUS contact information ......................70...
  • Page 5: Notices

    Notices ASUS Recycling/Takeback Services ASUS recycling and takeback programs come from our commitment to the highest standards for protecting our environment. We believe in providing solutions for you to be able to responsibly recycle our products, batteries, other components, as well as the packaging materials. Please go to http://csr.asus.com/english/Takeback.htm for the detailed recycling information in different regions.
  • Page 6: Canadian Department Of Communications Statement

    Avertissement relatif aux batteries Lithium-Ion MISE EN GARDE: Danger d’explosion si la pile n’est pas remplacée correctement. Remplacer uniquement avec une pile de type semblable ou équivalent, recommandée par le fabricant. Mettez au rebut les batteries usagées conformément aux instructions du fabricant.
  • Page 7: Installation Site

    VCCI: Japan Compliance Statement VCCI Class B Statement This is a Class B product based on the standard of the VCCI Council. If this is used near a radio or television receiver, it may cause radio interference. Install and use equipment according to the instruction manual.
  • Page 8 BSMI: Taiwan Wireless Statement Japan RF Equipment Statement KC (RF Equipment)
  • Page 9: Safety Information

    Safety information Disconnect the AC power and peripherals before cleaning. Wipe the Thin Client using a clean cellulose sponge or chamois cloth dampened with solution of nonabrasive detergent and a few drops of warm water then remove any extra moisture with a dry cloth. DO NOT place on uneven or unstable work surfaces.
  • Page 10: Conventions Used In This Guide

    Where to find more information Refer to the following sources for additional information and for product and software updates. ASUS websites The ASUS website provides updated information on ASUS hardware and software products. Refer to the ASUS website www.asus.com. ASUS Local Technical Support Visit ASUS website at http://support.asus.com/contact for the contact information of local...
  • Page 11: Package Contents

    Package contents ASUS Thin Client Keyboard x1 Mouse x1 Power cord x1 Power adapter x1 Installation Guide x1 Warranty Card x1 Dipole antenna x1 (optional) / Antenna x 1 (optional) DVD/SDVD/RDVD x1 (optional) • If any of the above items is damaged or missing, contact your retailer. • The illustrated items above are for reference only. Actual product specifications may vary with different models.
  • Page 13: Chapter 1 Getting Started

    All these values are encapsulated in a stunningly futuristic and stylish system casing. Read the ASUS Warranty Card before setting up your ASUS Thin Client. Getting to know your computer Illustrations are for reference only. The ports, their locations and the chassis color vary with different models.
  • Page 14: Front Panel

    MultiMediaCard(MMC) / xD-Picture (XD) / Secure Digital™ (SD) / High Capacity Secure Digital™(SDHC) / Memory Stick Pro™(MS/PRO) card slot. Insert a supported memory card into this slot. Headphone port. This port connects to a headphone or speaker. Supported by ASUS Audio Wizard. Microphone port. This port connects to a microphone.
  • Page 15: Rear Panel

    HDCP compliant allowing playback of HD DVD, Blu-ray, and other protected content. VGA port. This port is for VGA-compatible devices such as a VGA monitor. Microphone port (pink). This port connects to a microphone. ASUS K31AN / A31AN / F31AN...
  • Page 16 Expansion slot brackets. Remove the expansion slot bracket when installing an expansion card. ASUS Graphics Card (on selected models only). The display output ports on this optional ASUS Graphics Card may vary with different models. DC-In port. Plug the power adapter into this port.
  • Page 17: Setting Up Your Computer

    Connecting an external monitor Using the ASUS Graphics Card (on selected models only) Connect your monitor to the display output port on the discrete ASUS Graphics Card. To connect an external monitor using the ASUS Graphics Card: Connect a monitor to a display output port on the ASUS Graphics Card.
  • Page 18 Connect a VGA monitor to the VGA port, or a DVI-D monitor to the DVI-D port, or an HDMI monitor to the HDMI port on the rear panel of your computer. Plug the monitor to a power source. • If your computer comes with an ASUS Graphics Card, the graphics card is set as the primary display device in the BIOS. Hence, connect your monitor to a display output port on the graphics card.
  • Page 19: Connecting The Power Cord

    Connect a USB keyboard and a USB mouse to the USB ports on the rear panel of your computer. Connecting the power cord Connect one end of the power cord to the power connector on the rear panel of your computer and the other end to a power source. ASUS K31AN / A31AN / F31AN...
  • Page 20: Turning Your Computer On/off

    Turning your computer ON/OFF This section describes how to turn on/off your computer after setting up your computer. Turning your computer ON To turn your computer ON: Turn on the power switch. Turn your monitor ON. Press the power button on your computer. Power button Wait until the operating system loads automatically.
  • Page 21: Chapter 2 Connecting Devices To Your Computer

    From the Start screen, click Desktop to launch the Desktop Mode. Click from the taskbar, then click Eject [Name of USB Drive]. When the Safe to Remove Hardware message pops up, remove the USB storage device from your computer. ASUS K31AN / A31AN / F31AN...
  • Page 22: Connecting Microphone And Speakers

    Windows ® To remove a USB storage device on Windows ® from the Windows taskbar on your computer, then click Eject. Click , then click When the Safe to Remove Hardware message pops up, remove the USB storage device from your computer. DO NOT remove a USB storage device when data transfer is in progress.
  • Page 23 Connecting 2.1-channel Speakers Connecting 4.1-channel Speakers Connecting 5.1-channel Speakers ASUS K31AN / A31AN / F31AN...
  • Page 24 Connecting 7.1-channel Speakers Chapter 2: Connecting devices to your computer...
  • Page 25: Connecting Multiple External Displays

    Refer to Setting up your computer section in Chapter 1 for details on how to connect a monitor to your computer. For some graphic cards, only the monitor that is set to be the primary display has display during POST. The dual display function works only under Windows. ASUS K31AN / A31AN / F31AN...
  • Page 26: Connecting An Hdtv

    Turn on your computer. Configure the settings for your displays. • For details on configuring the display settings, refer to Windows® 8.1/10 Help and Support. • For some graphic cards, only the monitor that is set to be the primary display has display during POST. The dual display function works only under Windows. Connecting an HDTV Connect a High Definition TV (HDTV) to the HDMI port of your computer. • You need an HDMI cable to connect the HDTV and the computer. The HDMI cable is purchased separately.
  • Page 27: Chapter 3 Using Your Computer

    • Sit upright with your knees, elbows and hips at an approximately 90º angle when you are at the PC. • Place the monitor directly in front of you, and turn the top of the monitor screen even with your eye level so that your eyes look slightly downward. • Keep the mouse close to the keyboard, and if necessary, use a wrist rest for support to reduce the pressure on your wrists while typing. • Use your Thin Client in a comfortably-lit area, and keep it away from sources of glare such as windows and straight sunlight. • Take regular mini-breaks from using your Thin Client. ASUS K31AN / A31AN / F31AN...
  • Page 28: Using The Memory Card Reader

    Using the memory card reader Digital cameras and other digital imaging devices use memory cards to store digital picture or media files. The built-in memory card reader on the front panel of your system allows you to read from and write to different memory card drives.
  • Page 29: Using The Optical Drive

    • Press the eject button below the drive bay cover. • Eject the tray from Windows® 8.1 / 10 system: • O n Windows ®8.1, right-click the CD/DVD drive icon on the Computer screen, and click Eject. • O n Windows ®10, click File Explorer from the Start menu, right-click the CD/DVD drive icon, and click Eject. Remove the disc from the disc tray. ASUS K31AN / A31AN / F31AN...
  • Page 30 Chapter 3: Using your computer...
  • Page 31: Chapter 4 Connecting To The Internet

    Modem RJ-45 cable Turn on the DSL/cable modem and your computer. Configure the necessary Internet connection settings. • Contact your network administrator for details or assistance in setting up your Internet connection. • For more details, refer to the sections Configuring a dynamic IP/PPPoE network connection or Configuring a static IP network connection. ASUS K31AN / A31AN / F31AN...
  • Page 32 Connecting via a local area network (LAN) To connect via a LAN: Connect one end of an RJ-45 cable to the LAN (RJ-45) port on the rear panel of your computer and the other end to your LAN. RJ-45 cable Turn on your computer.
  • Page 33 • From the Start screen, click Desktop to launch the Desktop mode. Windows® 10 • Do either of these two ways: • F rom the taskbar, right-click , then click Open Network and Sharing Center. • F rom the Start menu, click Settings > Network & Internet > Ethernet > Network and Sharing Center. ASUS K31AN / A31AN / F31AN...
  • Page 34 From the Open Network and Sharing Center screen, click Change Adapter settings. Right-click on your LAN and select Properties. Click Internet Protocol Version 4(TCP/ IPv4) and click Properties. Click Obtain an IP address automatically and click OK. Continue to the next steps if you are using PPPoE connection. Chapter 4: Connecting to the Internet...
  • Page 35 Repeat steps 1 to 4 of the previous section. Click Use the following IP address. Enter the IP address, Subnet mask and Gateway from your service provider. If needed, enter the preferred DNS Server address and alternative address. When done, click OK. ASUS K31AN / A31AN / F31AN...
  • Page 36 Chapter 4: Connecting to the Internet...
  • Page 37: Chapter 5 Troubleshooting

    Select the program that is not responding, then click End Task. • If the keyboard is not responding, press and hold the Power button on the top of your chassis until the computer shuts down. Then press the Power button to turn it I cannot connect to a wireless network using the ASUS WLAN Card (on selected models only)? • Ensure that you enter the correct network security key for the wireless network you want to connect to.
  • Page 38 The arrow keys on the number key pad are not working. Check if the Number Lock LED is off. When the Number Lock LED is on, the keys on the number key pad are used to input numbers only. Press the Number Lock key to turn the LED off if you want to use the arrow keys on the number key pad.
  • Page 39 Launch the Desktop Mode from the Start screen. b) Right click anywhere on your Desktop Mode screen. When the pop-up menu appears, click Personalize > Display > Change display settings. On Windows ® • From the Start menu, click Settings > System > Display. ASUS K31AN / A31AN / F31AN...
  • Page 40 My speakers produce no sound. • Ensure that you connect your speakers to the Line out port (lime) on the front panel or the rear panel. • Check if your speak is connected to an electrical source and turned on. • Adjust your speakers’ volume. • Ensure that your computer’s system sounds are not Muted. • If it is muted, the volume icon is displayed as . To enable the system sounds, click from the Windows notification area, then click • If it is not muted, click and drag the slider to adjust the volume. •...
  • Page 41 • E nsure that the power cord is properly Your computer’s power cord connected. is not properly connected. • U se other compatible power cord. PSU (Power supply unit) Contact the ASUS Service Center about problems installing another PSU on your computer. ASUS K31AN / A31AN / F31AN...
  • Page 42 Ensure the LAN LED is on. If not, try LAN cable problems another LAN cable. If it still does not work, contact the ASUS service center. Your computer is not Ensure that your computer is properly Cannot access the properly connected to a connected to a router or hub.
  • Page 43 • C ontact the ASUS Service Center for assistance. There is not enough Move your computer to an area with air ventilation for your better air flow. computer. Incompatible softwares are Reinstall the OS and reinstall installed. compatible softwares. ASUS K31AN / A31AN / F31AN...
  • Page 44 • C ontact the ASUS Service Center for assistance. If the problem still persists, refer to your Thin Client’s warranty card and contact the ASUS Service Center. Visit the ASUS Support site at http://support.asus.com for the service center information. Chapter 5: Troubleshooting...
  • Page 45: Windo S® 10 User Manual

    ASUS Thin Client Windows 8.1 / Windows® 10 ® User Manual Appendix Windows 8.1 / Windo s® 10 User Manual ® E10899 First Edition September 2015 Copyright © ASUSTeK Computer Inc. All Rights Reserved...
  • Page 47: Chapter 8.1 Using Windows

    Windows®8.1 functionalities. Windows 8.1 lock screen ® The Windows®8.1 lock screen may appear when your Thin Client enters the Windows®8.1 operating system. To proceed, tap on the lock screen or press any key on your Thin Client's keyboard. ASUS Thin Client...
  • Page 48: Using The Windows Ui

    Using the Windows ® The Windows ® User Interface (UI) is the tile-based display used in Windows ® 8.1. It includes the following features you can use while working on your Thin Client. Start screen The Start screen appears after successfully signing in to your user account. It helps organize all the programs and applications you need in just one place.
  • Page 49 Onscreen hotspots allow you to launch programs and access the settings of your Thin Client. The functions in these hotspots can be activated using your mouse. Hotspots on a running app Hotspots on the Start screen Refer to the next page for the Hotspots’ functions. ASUS Thin Client...
  • Page 50 Hotspot Action upper left corner Hover your mouse pointer then click on the recent app’s thumbnail to go back to that app. Move your mouse pointer down to display all the running apps. From a running app screen: lower left corner Hover your mouse pointer on the lower left corner then to go back to the Start screen.
  • Page 51: Working With Windows Apps

    Move your mouse pointer on the top side of the launched app then wait for the pointer to change to a hand icon. • Drag then drop the app to the bottom of the screen to close it. • From the running app’s screen, press <Alt> + <F4>. ASUS Thin Client...
  • Page 52 Accessing the All Apps screen From the All Apps screen, you can configure an apps settings or pin an app to the Start screen or to the Desktop mode taskbar. Launching the All Apps screen • On the Start screen, click • From the Start screen, press <Tab>, then press <Enter> on your keyboard. Pinning an app on the Start screen Launch the All Apps screen.
  • Page 53 When called out, the Charms bar initially appears as a set of white icons. The image above shows how the Charms bar looks like once activated. Use your Thin Client’s mouse or keyboard to launch the Charms bar. • Move your mouse pointer on the upper or lower right corner of the screen. • Press + <C>. ASUS Thin Client...
  • Page 54 Inside the Charms bar Search This charm allows you to look for files, applications, or programs in your Thin Client. Share This charm allows you to share applications via social networking sites or email. Start This charm reverts the display back to the Start screen. From the Start screen, you can also use this to revert back to a recently opened app.
  • Page 55 Once the pointer changes to a hand icon, drag and drop the app to the right or left side of the display panel. Using your keyboard • Launch an app then press + < . > + left or right key to place the first app on the left or right side of the display panel. ASUS Thin Client...
  • Page 56: Other Keyboard Shortcuts

    Other keyboard shortcuts Using your keyboard, you can also use the following shortcuts to help you launch applications and navigate Windows 8.1. ® Switches between the Start screen and the last running app. Launches the desktop. + <D> Launches the Computer window on the desktop. + <E>...
  • Page 57: Turning Your Thin Client Off

    Back up all your data before using this option. To reset your PC: Press <F9> during bootup. From the screen, click Troubleshoot. Select Reset your PC. Click Next. Select Only the drive where the Windows is installed. Select Just remove my files. Click Reset. ASUS Thin Client...
  • Page 58 8.1. In case your operating system fails, use the bundled recovery DVD to reinstall your system. • Ensure that all data are backed up before doing a full recovery of your operating system to avoid losing important files. Download the multi-language versions of this notice from the ASUS Support site at http://support.asus.com To reset your PC by using Recovery DVD: • Back up all your data before using this option.
  • Page 59 Next. Select the USB storage device where you want to copy the recovery files. Click Next. Click Create. Wait for a while for the process to complete. When the process is completed, click Finish. ASUS Thin Client...
  • Page 60 Removing everything and reinstalling Windows Restoring your PC to its original factory settings can be done using the Remove everything and reinstall option s in PC Settings. Refer to the steps below to use this option. Back up all your data before using this option. This process may take a while to complete.
  • Page 61: Entering The Bios Setup

    Reconnect the power cord and press the power button to turn on your Thin Client. Press <Del> during POST. POST (Power-On Self Test) is a series of software controlled diagnostic tests that run when you turn on your Thin Client. ASUS Thin Client...
  • Page 62 Chapter 1: Using Windows ®...
  • Page 63: Using Windows® 10

    Follow the onscreen instructions to configure the following basic items: • Personalize • Get online • Settings • Your account Wait until Windows® 10 finishes installing the apps and system settings. After the installation, the Windows® 10 desktop appears. ASUS Thin Client...
  • Page 64: Using The Windows 10 Ui

    Using the Windows 10 UI ® The Windows ® 10 User Interface (UI) includes the favorite Start menu and the tiled-format on the Start screen. It includes the following features you can use while working on your Thin Client. Click your account name to change the Click to expand the Start screen picture, sign out of your account, or lock your Thin Client...
  • Page 65 Moving apps on the Start screen You can move apps from the Start screen simply through dragging and dropping the app to your preferred location. Unpinning apps from the Start screen To unpin an app from the Start screen, right-click on the app to activate its settings bar then click Unpin from Start. ASUS Thin Client...
  • Page 66 Taskbar Windows® 10 comes with the standard taskbar, which stores all your currently running apps or items in the background. Unpinning apps from the taskbar From the Start screen or taskbar, right-click the app you want to unpin. Click Unpin from Start or Unpin this program from taskbar to remove the app from the Start screen or taskbar.
  • Page 67 Snap another app to your preferred location on the screen. Using your keyboard a) Launch an app, press and the arrow keys to select the direction where you want to snap the app in place. b) Snap another app using and the arrow keys. ASUS Thin Client...
  • Page 68: Keyboard Shortcuts

    Keyboard shortcuts Using your keyboard, you can also use the following shortcuts to help you launch apps and navigate Windows ® Switches between the Start screen and the last running app Launches the desktop + <D> Launches File Explorer + <E> Activates the File search function + <F> or + <W>...
  • Page 69 This process may take a while to complete. From the Start menu, click Settings > Update & security > Recovery. Scroll down to view the Remove everything and reinstall Windows option. Under this option, click Get started. Follow the onscreen instructions to complete the reinstallation and reset process. ASUS Thin Client...
  • Page 70: Asus Contact Information

    +1-510-739-3777 Fax +1-510-608-4555 Web site usa.asus.com Technical Support Telephone +1-812-282-2787 Support fax +1-812-284-0883 Online support support.asus.com ASUS COMPUTER GmbH (Germany and Austria) Address Harkort Str. 21-23, D-40880 Ratingen, Germany Fax +49-2102-959931 Web site asus.com/de Online contact eu-rma.asus.com/sales Technical Support Telephone (Component) +49-2102-5789555...

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