Troubleshooting - Philips SC2009 User Manual

Troubleshooting

Problem
The device suddenly
switches off.
The device/adapter
becomes warm during
charging
I cannot use the device
from the mains.
The 'ready to flash light'
doesn't light up when I
place the attachment on
my skin, but the cooling fan
works.
The 'ready to flash light'
lights up green but the
device does not produce a
flash when I press the flash
button.
The device produces a
strange smell.
The skin feels more
sensitive than usual during
treatment/ I experience an
unacceptable pain
sensation when I use the
device.
This chapter summarizes the most common problems you could encounter
with the device. If you are unable to solve the problem with the information
below, visit www.philips.com/support for a list of frequently asked questions
or contact the Consumer Care Center in your country.
Possible cause
The rechargeable batteries
are empty
This is normal.
Due to safety reasons it is not
possible to use the device
from the mains.
The overheat protections has
been activated.
The device needs to be reset. To reset the device, switch it off and
The attachment or the filter
glass is dirty.
You have not removed the
hairs on the area to be
treated properly. These hairs
may get burned and can
cause the smell.
The light intensity setting you
use is too high.
You did not remove the hairs
on the areas to be treated.
The UV filter of the light exit
window is broken.
You treated an area for which
the device is not intended.
The device is not suitable for
your skin tone.
Solution
Charge the device. See Chapter
Charging.
No action required.
Philips Lumea can only be used without
cord.
When the overheat protection has been
activated, the fan still works. Do not
switch off the device, but let it cool down
for approx.15 minutes before you
continue to use it.
switch it on again.
Clean the attachment carefully.
Pretreat your skin before you use Lumea.
Check if you have selected the right light
intensity setting. If necessary, select a
lower setting.
Pretreat your skin before you use Lumea.
If the UV filter is broken do not use the
device anymore. Contact the Consumer
Care Center in your country, your Philips
dealer or a Philips service center.
Never use the device on the following
areas; inner labia, anus, nipples, areolas,
lips,inside the nostrils and ears, around
the eyes and near the eyebrows. Men
must not use if on face or on the
scrotum.
Do not use the device if you have skin
type VI, a brownish black or darker skin
tone.
English
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