Set Up Voicemail; Retrieve Your Voicemail Messages - HTC ONE User Manual

Note: Your phone accepts messages even when it is turned off. However, your phone notifies you of
new messages only when it is turned on and you are in a Sprint service area.

Set Up Voicemail

Your phone automatically transfers all unanswered calls to your voicemail, even if your phone is in
use or turned off. You should set up your Sprint voicemail and personal greeting as soon as your
phone is activated. Always use a password to help protect against unauthorized access.
1. Tap
> .
2. Touch and hold
3. Follow the system prompts to:
Create your password.
l
Record your name announcement.
l
Record your greeting.
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Important: Voicemail Password – Sprint strongly recommends that you create a password when
setting up your voicemail to help protect against unauthorized access. Without a password, anyone
who has access to your phone is able to access your voicemail messages.

Retrieve Your Voicemail Messages

You can review your messages directly from your wireless phone (using either traditional voicemail
or Visual Voicemail) or from any other touch-tone phone.
Use Traditional Voicemail to Access Your Messages
1. Tap > .
2. Touch and hold
3. Follow the voice prompts to listen to and manage your voicemail messages.
Use Another Phone to Access Your Messages
1. Dial your wireless phone number.
2. When your voicemail answers, press the pound key (#) on the phone.
3. Enter your password.
Tip: When you call voicemail from another phone, you first hear the header information (date, time,
and sender information) for the message. To skip directly to the message, tap
header.
Note: Depending on your plan, you may be charged for airtime minutes when you are accessing
your voicemail from your wireless phone.
Phone App
to dial your voicemail number.
to dial your voicemail number.
during the
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