Toro 38515 Operator's Manual page 12

Snow Commander
and
Power Curve
Single-stage
Snow Products
Conditions and Products Covered under The Toro Starting Guarantee
The Toro Company and its affiliate, Toro Warranty Company, guarantee that your Toro GTS (Guaranteed to Start) engine, when used for residential purposes*,
will start on the first or second pull for five (5) years from the date of purchase, if you provide the routine maintenance it requires, or we will fix it free of charge.
This warranty covers the cost of parts and labor, but you must pay transportation costs. This warranty applies to all Snow Commander® and Power Curve®
single-stage Toro Snowthrowers. (Not Powerlite® models.)
Conditions and Products Covered under The Toro Total Coverage Guarantee
The Toro Company and its affiliate, Toro Warranty Company, promise to repair any Toro Product used for residential purposes* if defective in materials or
workmanship or if it stops functioning due to the failure of a component for a period of two (2) years from the date of purchase.
This warranty covers the cost of parts and labor, but you must pay transportation costs. This warranty applies to all Snow Commander® and Power Curve®
single-stage Toro Snowthrowers. (Not Powerlite® models.)
Gas-powered Toro Snowthrowers used for commercial, institutional, or rental use are warranted for 45 days against defects in materials or workmanship.
Components failing due to normal wear are not covered by this warranty. The Toro Starting Guarantee does not apply when the product is used commercially.
There is no other express warranty. This express warranty does not cover the following:
•
Cost of regular maintenance service or parts, such as filters, fuel, lubricants, oil changes, spark plugs, cable/linkage adjustments, or brake and clutch
adjustments
•
Any product or part which has been altered or misused or required replacement or repair due to accidents or lack of proper maintenance
•
Repairs necessary due to electrical supply irregularities or failure to properly prepare the snowthrower prior to any period of non-use over three months
•
Pickup and delivery charges
•
Operational misuse, neglect, or accidents
•
Repairs or attempted repairs by anyone other than a Toro Service outlet
•
Repairs or adjustments to correct starting difficulties due to the following:
– failure to follow proper maintenance procedures
– snowthrower auger/paddles striking an object
– contaminants in the fuel system
– improper fuel or fuel/oil mixture (consult your Operator's Manual if in doubt)
– failure to drain the fuel system prior to any period of non-use over three months
•
Special operational conditions where starting may require more than two pulls:
– first time starts after extended period of non-use over three months or seasonal storage
– improper starting procedures
If you are having difficulty starting your unit, please check the Operator's Manual to ensure that you are using the correct starting procedures. This can
save an unnecessary visit to a Service Dealer.
You must maintain your Toro Product by following the maintenance procedures described in the Operator's Manual. Such routine maintenance, whether
performed by a dealer or by you, is at your expense.
If you think that your Toro Product contains a defect in materials or workmanship, or if a normal, able-bodied adult can no longer start your product's engine
in one or two pulls, follow this procedure:
1. Contact any Toro Authorized or Master Service Dealer to arrange service at their dealership. To locate a dealer convenient to you, refer to the Yellow Pages of
your telephone directory (look under Lawn Mowers) or access our website at www.Toro.com. You may also call our Toro Customer Care Department toll free
at 866-336-5205 (U.S. customers) or 866-854-9033 (Canadian customers).
2. Bring the product and your proof of purchase (sales receipt) to the Service Dealer.
3. If for any reason you are dissatisfied with the Service Dealer's analysis or with the assistance provided, contact us at: Customer Care Department, Consumer
Division, Toro Warranty Company, 8111 Lyndale Avenue South, Bloomington, MN 55420-1196.
All repairs covered by these warranties must be performed by an Authorized or Master Toro Service Dealer using Toro approved replacement parts. Repair by a
Toro Service Dealer is your sole remedy under these warranties.
Neither The Toro Company nor Toro Warranty Company is liable for indirect, incidental, or consequential damages in connection with the
use of the Toro Products covered by these warranties, including any cost or expense of providing substitute equipment or service during
reasonable periods of malfunction or non-use pending completion of repairs under these warranties.
Some states do not allow exclusions of incidental or consequential damages, or limitations on how long an implied warranty lasts, so the
above exclusions and limitations may not apply to you. This warranty gives you specific legal rights, and you may also have other rights
which vary from state to state.
Customers who have purchased Toro products exported from the United States or Canada should contact their Toro Distributor (Dealer) to obtain guarantee
policies for your country, province, or state. If for any reason you are dissatisfied with your Distributor's service or have difficulty obtaining guarantee information,
contact the Toro importer. If all other remedies fail, you may contact us at Toro Warranty Company.
* Residential purposes means use of the product on the same lot as your home. Use at more than one location is considered commercial use, and the commercial
use warranty would apply.
The Toro 5-Year GTS Starting Guarantee and
The Toro 2-Year Total Coverage Guarantee
A Full Warranty (Limited Warranty for Commercial Use)
Limited Warranty for Commercial Use
Items and Conditions Not Covered
Owner Responsibilities
Instructions for Obtaining Warranty Service
General Conditions
Countries Other than the United States or Canada
374-0059 Rev A