Samsung POWERbot SR20K9350W Series User Manual
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Summary of Contents for Samsung POWERbot SR20K9350W Series
- Page 1 POWERbot User manual SR20K9350W ✴ Series • Before operating this unit, please read the instructions carefully. • For indoor use only.
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Page 2: Table Of Contents
Using the remote control Power/Recharging / Suction power / Additional function / Manual clean mode & Direction control / Point cleaning Name of each part Top / Bottom / Display panel Setting time/schedule Setting the time / Setting the schedule Cleaning and maintaining Cleaning the dustbin / Cleaning the sensors and the camera / Cleaning the Pet brush / Cleaning the Driving wheel Samsung Smart Home App Preparing the network / Using the Samsung Smart Home app Notes and cautions Charging / In use / Cleaning and maintenance / About battery / About the IrDA sensor Information codes Troubleshooting Warnings about battery Open Source Announcement Specifications ENGLISH-02... -
Page 3: Safety Information
Indicates that a risk of personal injury or material damage exists. cAutIoN otHer SymBoLS USeD Indicates that the following text contains additional important information. Note This Smart Robot vacuum supports from Samsung Smart Home. More detailed information, please visit Samsung.com/Smarthome. Indicates that a detachable supply unit. ENGLISH-03... -
Page 4: Important Safety Instructions
Safety information important Safety inStrUCtionS When using an electrical appliance, basic precautions should be observed, including the following: reaD aLL inStrUCtionS Before USinG yoUr poWerbot. Unplug from outlet when not in use and before conducting maintenance. WarninG: to reduce the risk of fire, electric shock, or injury: GeneraL • Use only as described in this manual. - Page 5 • Do not expose the Charger / docking station to high temperatures or allow moisture or humidity of any kind to come into contact with the charger / docking station. poWerbot • Do not pick up hard or sharp objects such as glass, nails, screws, coins, and etc. • Do not use without a filter in place. When servicing the unit, never put fingers or other objects into the fan chamber in case the unit accidentally turns on. • Do not put any objects into openings. Do not use with any openings blocked; keep openings free of dust, lint, hair, and anything that may reduce air flow. • Do not pick up toxic materials (chlorine bleach, ammonia, drain cleaner, etc.). • Do not pick up anything that is burning or smoke, such as cigarettes, matches, or hot ashes. • Do not use to pick up flammable or combustible liquids such as gasoline, nor use on areas where they may be present. • Locations with candles or desk lamps on the floor. • Locations with unattended fires (fire or embers). • Locations with distilled alcohol, thinner, ashtrays with burning cigarettes, etc. • Do not use POWERbot in an enclosed space filled with vapours given off by oil based paint, paint thinner, moth proofing substances, flammable dust, or other explosive or toxic vapours. • Leaks from battery cells can occur under extreme usage or temperature conditions. If the liquid gets on skin, wash quickly with water. If the liquid gets into the eyes, flush them immediately with clean water for a minimum of 10 minutes. Seek medical attention. • For information on Samsung’s environmental commitments and product specific regulatory obligations e.g. REACH visit: samsung.com/uk/aboutsamsung/ samsungelectronics/corporatecitizenship/data_corner.html ENGLISH-05...
- Page 6 Cleaning and WarninG Before use WarninG maintenance f Do not use POWERbot near combustible f When power cord is damaged, contact a materials. service center to get it replaced by certified – Place near candle, desktop lamps, fireplace or repairman. near combustible materials such as gasoline, – There is a risk of fire or electric shock. alcohol, thinners etc. f Please check with a Samsung Electronics f The POWERbot is intended for household service center when exchanging batteries. use therefore do not use it in an attic, – Using batteries from other products can cause basement, storage, industrial building, out of malfunction. indoor space, places with moisture (such as bathroom, laundry), on the table or shelves. – The POWERbot can be damaged or malfunction. f Install the Virtual guard in front of dangerous areas (such as stairs or railings) to prevent damaging the product or getting injured. – For your safety, always keep the cliff sensor clean.
- Page 7 Before use in use CaUtion CaUtion f Insert the dustbin before using POWERbot. f Using POWERbot on thick carpet may damage both POWERbot and the carpet. f Open room doors before cleaning in order – The POWERbot cannot pass over carpet that is to have all rooms cleaned and install a thicker than 1 cm. Virtual guard in front of entryway, balconies, f Do not use POWERbot on tables or other bathrooms, or other areas where POWERbot high surfaces. may fall. – There is a risk of damage if it falls. f Be careful with the followings for proper f The POWERbot may bump into chair, desk automatic recharging. legs therefore move them away for faster and – Always turn on the power of the docking efficient cleaning. station. – Install the docking station where POWERbot f When POWERbot is operating, do not lift it up can easily find. or carry it to another area.
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Page 8: Installation
installation power of the docking station must be on at all times. Do not install the docking station in a narrow passage or near a door. Install it in a place without obstacles and danger of falling. Power lamp (Red) D C - IN D C - I N Connect the Connect the Connect the adapter jack... - Page 9 accessories remote control Batteries (aaa User manual Spare filter Cleaning brush type) Docking station Power cord adapter Virtual guard installation note Note f Install the docking station in a place where the floor and wall are level. f It is best to install the docking station along the grain of wooden floors. f If the emergency switch is off, POWERbot will not charge even if it is docked on the docking station. f Always turn on the power of the docking station. – If power is not supplied to the docking station, POWERbot cannot find it and cannot automatically recharge. – If POWERbot is left detached from the docking station, the battery will drain naturally. f If POWERbot is in energy-saving mode, power will not come on even if the emergency switch is turned off and then on. Press and hold the [Start/Stop] button on POWERbot. ENGLISH-09...
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Page 10: Charging
Charging It takes approximately 240 minutes to • Rated input voltage of this product completely charge when charging for the is 100 - 240 V~. WARNING first time after purchase and can be used for approximately 30 minutes in Max mode. Charging lamp during charging (green) turn on the manually charge Check the emergency switch poWerbot by charging status... -
Page 11: Battery (Lo
automatic charging When the battery indicator blinks during cleaning, poWerbot will return to the docking station to charge itself automatically. recharging you may command poWerbot to recharge at the docking station while it is in cleaning process. Low battery (Lo) manually charge poWerbot by placing it on the docking station. -
Page 12: Installing The Virtual Guard
installing the Virtual guard infrared ray from the Virtual guard will restrict poWerbot from approaching certain area. The distance of virtual wall is 2.5 m at minimum and may differ depending on surroundings and movement status of POWERbot. Virtual guard press the power install the Virtual guard button to turn it on where you want to restrict... -
Page 13: Part Name Of The Virtual Guard / Inserting
part name of the Virtual guard power button poWerbot detection sensor power lamp Power on: Red lamp blinks Distance detection sensor Power off: Lamp is off (infrared ray sensor) Battery cover inserting batteries Batteries for Virtual guard must be purchased separately. Open the battery cover Insert the alkaline Insert the tip of the of the Virtual guard by batteries (D type) cover into the slot and pressing the locking... -
Page 14: Using Powerbot
Using poWerbot you must turn on the emergency switch before using poWerbot. turning the power on/off • When POWERbot is not used for 30 minutes, it will return to the docking press the button for more than WARNING station to charge itself automatically. 3 second Using auto clean mode The POWERbot moves and cleans automatically until it cleans entire space once. ✻ ✻ Stop cleaning: Press the button Using Spot clean mode The POWERbot cleans a localized area intensely. -
Page 15: Selecting Cleaning Mode
Selecting cleaning mode cleaning mode How to select Displayed icon Auto clean Spot clean ✻ ✻ Spot clean mode can be selected only by pressing this button on the main body of the POWERbot. ✻ ✻ Manual clean mode can be selected Manual clean by the direction control buttons of the remote control. ✻ ✻ When cleaning is done within 15 minutes in Auto clean mode, the POWERbot will repeat cleaning one more time. ✻ ✻ When dust intake is detected in Spot/Manual clean mode, suction of the POWERbot will become stronger. ✻ ✻ If the POWERbot fails to return to the docking station, it will be turned into the energy-saving mode. Then the display panel of the main body will be turned off. Press [Start/Stop] or [Power] button to cancel the energy-saving mode. ✻ ✻ Charging and cleaning times can differ according to conditions of use. Cleaning method for each modes About 1.5 m auto clean... -
Page 16: Using The Remote Control
Select to start or stop cleaning process 2 Suction power Max mode Select to clean with the strongest suction power Normal mode Select to clean with moderate suction power Quiet mode Select to clean with lower operation noise 3 additional function Each time you press this button, Sound Effects → Mute is Sound selected in this sequence. Select to turn on or off the smart control ✻ ✻ Press [Sound] button for 3 seconds.. Smart control ✻ ✻ Wi-Fi connection should be done to control the POWERbot using Samsung Smart Home app. ✻ ✻ The previously selected setting will not change even if the emergency switch is turned off and then on. inserting batteries Open the battery cover by lifting it up while pressing the locking tab and insert the batteries as shown in the illustration. Then, close the cover until it clicks into place. ENGLISH-16... - Page 17 4 manual clean mode & Direction control Select to move forward Select to turn left Select to turn right ✻ ✻ Moving backward is not available. 5 point cleaning Refer to page 19 you can use the remote control to point and clean the desired spot while the poWerbot is in cleaning process. point the red light on the floor within 1 m around poWerbot's location.
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Page 18: Name Of Each Part
name of each part 1. Display panel 2. Dustbin holder 3. Remote control signal receiver 4. Virtual guard sensor 5. Obstacle sensor 6. Dustbin 7. Camera 8. Dustbin handle 9. Bumper sensor Bottom 1. Charge pins 2. Pet brush 3. Pet brush cover 4. Cliff sensor 5. Roller 6. Battery cover 7. Pet brush cover button 8. Driving wheel 9. Emergency switch Display panel 1. Mute 2. Information Indicator... -
Page 19: Setting Time/Schedule
Setting time/schedule only auto clean mode can be scheduled. Setting the time You must set the current time before using the One-time/daily schedule. Start setting Select "Hour" Select "Minute" Setting complete Select "AM/PM" Skip to previous, next setting Setting the schedule Setting/cancelling the schedule can only be done while POWERbot is docked on the docking station. Start setting Select "one-time" or Select "Hour" "Daily" schedule Setting complete Select "AM/PM"... -
Page 20: Cleaning And Maintaining
Cleaning and maintaining you must turn off the emergency switch before cleaning poWerbot. Cleaning the dustbin Clean the dustbin when filter inspection indicator ( ) turns on or if there's too much dust in the dustbin. Remove the dustbin Remove the dustbin Remove dust in the cover dustbin and cyclone unit "click" Detach the cyclone unit Reassemble the Reinsert the dustbin from the dustbin cover dustbin... -
Page 21: Driving Wheel
Cleaning the pet brush Remove the Pet brush Remove the Pet brush Clean the Pet brush cover Reassemble the Pet Reassemble the Pet brush brush cover Cleaning the Driving wheel Put a soft cloth on the floor and place Use a blunt rod or tweezers to remove the POWERbot upside-down. foreign matters. ENGLISH-21... -
Page 22: Samsung Smart Home App
Samsung Smart Home app preparing the network Setting up the wireless router fThis product supports only DHCP(Dynamic Host Configuration Protocol). Please check if the DHCP server option function of a wireless router is activated. fThe supported types of authorization/encryption of the wireless router are WEP-OPEN, WPA-PSK/TKIP and WPA2-PSK/AES 801.11n. – WPA2-PSK/AES is recommended to be used. fThe quality of connection of the wireless network may be influenced by the surrounding wireless environment. fWhen your Internet service provider has permanently registered an MAC address (a unique identification number) of your PC or modem, your POWERbot may be unavailable to be connected to the Internet. Ask your Internet service provider about the procedure to connect an apparatus other than a PC to the Internet. fIf your internet service provider requires your ID or password to connect to the internet, your POWERbot may not be able to connect to the internet. In this case, you must enter your ID or password when connecting to the internet. fThe connection to the Internet may be impossible because of issues of firewall. Ask your Internet service provider for resolving the issue. fSome wireless routers may convey an abnormal Domain Name Server (DNS) address even if the Internet is not connected. In this case, inquire the provider of the pertinent wireless router and your Internet service provider. fIf you still cannot connect to the Internet even after trying the procedure informed by your Internet service provider, please ask an agency or service center of Samsung Electronics. Note f Please refer to the user manual of the pertinent wireless router without access problems. f Samsung POWERbots support only Wi-Fi 2.4 Ghz. f Samsung POWERbots support the communication protocol of the methods of IEEE 802.11b/g/n and Wi-Fi Direct. (Samsung Electronics recommends to use IEEE 802.11n.) f A wireless router with no authorization of Wi-Fi may be unavailable to be connected to the POWERbot. -
Page 23: Home App
Smart control – On : S mart control is locked. (Only the remote control is available.) – Off : Smart control is allowed. – Off : The POWERbot is connecting to the wireless router. – On : The POWERbot is connected to the wireless router. f If Smart control is locked, you cannot use Samsung Smart Home App. Using the Samsung Smart Home app Creating your Samsung account If you want to use the Samsung Smart Home app, please register your Samsung account in Samsung account app. Note f If you do not set auto-login to the Samsung Smart Home app and run the app, the screen of Samsung account appears one time at first. f If you are a user of a Samsung smart phone, register your Samsung account in the settings of the smart phone, and then the automatic login gets set without any other login processes, and you can use the Samsung smart home app immediately. Downloading Samsung Smart Home app You can download the Samsung Smart Home app by searching for “Samsung Smart Home App” at the Google... -
Page 24: Home App
Samsung Smart Home app registering the product (easy-Setup) Register the product to the Samsung Smart Home Service before using the Samsung Smart Home app. android 1. Press the Add new icon on the device list screen of the Samsung Smart Home app to start the registration of the product. 2. Select the Robot vacuum icon. 3. Enter the information of the wireless router to be connected. 4. Set the POWERbot according to the guidance on the screen. – To turn on the AP mode immediately, press [Clock] button for more than 5 seconds. 5. Then, the registration will proceed automatically. 6. The message will appear when the registration complete. 7. When the product registration is complete, the main screen of the Samsung Smart Home app will appear. ✻ ✻ If the product registration is failed, refer to page 22. ENGLISH-24... -
Page 25: Home App
1. Run Samsung Smart Home app.. 2. Move to the left screen and then press the Add new icon on the device list screen to start the registration of the product. 3. Enter the samsung account and then press [Sign in] button. – For iPhone, your ID and password is not saved so that you need to sign in everytime you use Samsung Smart Home app. 4. Select [Robot vacuum] icon. 5. Press the clock button of the remote controller for more than 5 seconds. – AP will appear on the display panel. ENGLISH-25... -
Page 26: Home App
Samsung Smart Home app 6. Run the Settings app of your iPhone and then connect to [Robot Vacuum] Samsung on the list. 7. Enter ID and password of the wireless router which will be connected and then press [Next] button. 8. The connection between the smart phone and the robot vacuum is in progress. 9. Run the Settings app of your iPhone and then connect to the wireless router which will be connected on the Wi-Fi list. 10. The connection between the wireless router and the robot vacuum is in progress. 11. When the product registration is completed, the message will appear. 12. When the product registration is completed, Robot vacuum icon is added on the device list. ENGLISH-26... -
Page 27: Home App
POWERbot control screen. fYou can control your smart home appliances made by Samsung Electronics by Going out, Coming home, Good night, and Good morning icons. fHome view function is not supported for a POWERbot. User menu screen fYou can control the smart home appliances made by Samsung Electronics with Chat control and Master key functions. fYou can control the smart home appliances or check about the chat control status of them conveniently. fYou can control several home appliances at once using the Master key master keys(Going out, Coming home, Good night, Good morning). fYou can see the manual of the product. customer service fWhen a product is out of order, you can consult with our customer center and request for an after-sales service. ENGLISH-27... -
Page 28: Home App
Samsung Smart Home app Controlling poWerbot When accessing the Samsung Smart Robot vacuum app, the control screen will appear. 1. Power on/off 2. Manual clean mode and Direction control (forward movement, left turn, right turn) 3. Auto clean mode start/stop 4. Spot clean mode 5. Current status indicator 6. Battery status 7. Suction power 8. Schedule (You can set the desired time for each date.) ▶ The POWERbot operates by synchronizing the set time in the network. 9. Cleaning history check 10. Energy monitor (Displays the power cunsumption of the POWERbot.) 11. Options (Settings, Customer Service) 12. Device informaation Note f A scheduled cleaning runs only when the POWERbot is docked on the docking station. ENGLISH-28... -
Page 29: Home App
Using Select & Go A feature that allows the user to select and clean specific areas using the Samsung Smart Home app. 1. Cleaning Map and Cleaning Floorplan fCleaning Map represents the areas the POWERbot moved while cleaning. fCleaning Floorplan is an artificially delineated representation of Cleaning Map. 2. Area Cleaning fIncludes configurable labels for each of the areas. fSelect areas to clean and tap Start to clean. fEach area’s status is indicated on the map. Canceled, Error occurred Completed Selected Not selected Progressing Note f Precautions for Setting Cleaning Floorplan – Place the charging station flush to a wall in an open area. – Remove obstacles from the floor (rugs, towels, chairs, mats, toys, etc.). – Remove obstacles along the paths to the areas to be included in the floorplan. – If possible, close all doors with high sills (veranda, balcony, etc.). – Ensure the areas to be included in the floorplan are well illuminated. f Cautions for Using Area Cleaning – Area Cleaning can commence only when Powerbot is being charged. – Area Cleaning will not function properly if the actual station’s location and orientation do not match the location and orientation in the floorplan selected. – Area Cleaning feature may not function properly depending on the state of the floor and/or placement or obstacles in the concerned area. -
Page 30: Notes And Cautions
notes and cautions f The POWERbot cannot vacuum clumps of Charging dirt, so some may remain on the floor after cleaning. Note – Please use another cleaning tool to clean them f If the battery overheats during charging, it regularly. may take longer to charge. f If the battery becomes low during Auto clean mode, POWERbot will recharge and finish f When automatic charging is not working, cleaning the remaining area after recharging. please check the followings. (Repeat cleaning frequency: 1 time) – Turn the emergency switch (on the bottom of POWERbot) off and on again. f You cannot select and execute Spot clean – Unplug the docking station's power plug and mode while charging. then plug it back on. f If you press Manual clean / Point cleaning – Check whether there is any foreign matter in button while charging, the POWERbot will be the charge pins and clean POWERbot and the detached from the docking station and then charge pins of the docking station with a dry cloth or rag. - Page 31 Since the Pet brush removes dirt from the about the irDa sensor floor during cleaning, foreign matters such as thread, long hair, etc. may get caught in it. caution Therefore check and clean it regularly. f The infrared signal transmission may not be smooth in locations exposed to halogen about battery lamps or in outdoor locations. f The POWERbot uses 3 types of infrared Note devices and a device may not work in front of another device with a higher priority. f Purchase batteries at authorized Samsung centers and check for the symbol ( – Infrared signal Priority: Remote control > Virtual which is stuck on the battery and the model guard > Docking station name before purchasing. f When controlling POWERbot with the remote control, POWERbot may cross the invisible f This battery is exclusive for Samsung barrier set by the Virtual guard and enter the Electronics POWERbot; do not use it for any area you don't want it to enter, since remote other product. control's signal has a higher priority. f Do not disassemble or modify it.
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Page 32: Information Codes
information codes Below information Turn off the Information code codes appear on emergency switch will disappear the display panel and check the below when you turn on instructions and take the emergency appropriate action switch Information codes checklist the poWerbot is caught, stuck or trapped while moving around. -
Page 33: Troubleshooting
troubleshooting Symptom checklist fCheck if the emergency switch is on. fCheck if all the icons are displayed on display panel. the PoWeRbot is not fCheck if the battery of POWERbot is depleted. working at all. – When "Lo" is displayed, carry POWERbot to the docking station to charge it. fReplace the batteries (AAA type) when the remote controller is not working. fWhen "Lo" is displayed on the display panel, carry POWERbot to the docking station to charge it. the PoWeRbot fWhen POWERbot is stuck by the obstacles such as cord, threshold etc, pick it is stopped during up to remove it from the obstacle. cleaning process. – If any fabrics or strings are caught in the drive wheel, turn off the emergency switch and remove the fabrics or strings before using it again. fIf the "Filter inspection indicator" is on, turn off the emergency switch and clean the dustbin. fWhen there's too much dust in the dustbin, suction power may get weakened. Turn off the emergency switch and empty the dustbin. Suction power is weak. fIf the intake (on bottom of POWERbot) is blocked by foreign matters, turn off the emergency switch and remove foreign matter from the intake. fWhen noise suddenly increase, turn off the emergency switch and empty the dustbin. - Page 34 PoWeRbot. the functions of the fCheck if the Smart control blocking function of the POWERbot is set. (When Samsung Smart Home the Smart control is locked, the Wi-Fi indicator is turned off.) App do not work. the Samsung Smart Robot Vacuum App fCheck if the POWERbot is connected to the wireless router. fails to get started. PoWeRbot is not fCheck the setting status of the wireless router.
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Page 35: Warnings About Battery
Warnings about battery You must not remove (or attempt to remove) the battery incorporated in this product on your own. To replace the battery, you must contact your service provider or an independent qualified professional. these instructions have been prepared for the exclusive use of your service provider or independent qualified professional. WARNING FOR YOUR OWN SAFETY, DO NOT ATTEMPT TO REMOVE THE BATTERY ON YOUR OWN OR DISPOSE OF IT IN FIRE. DO NOT DISASSEMBLE, CRUSH OR PUNCTURE THE BATTERY. How to remove the battery Remove POWERbot from the charger / docking station for disassembling. You must turn off POWERbot for safety before disassembling. Lay down and invert Remove the dustbin Remove the battery POWERbot and then cover from the slot and... -
Page 36: Open Source Announcement
Source announcement The software included in this product contains open source software. You may obtain the complete corresponding source code for a period of three years after the last shipment of this product by sending an email to mailto:oss.request@samsung.com. It is also possible to obtain the complete corresponding source code in a physical medium such as a CD-ROM; a minimal charge will be required. The following URL http://opensource.samsung.com/opensource/VR_TZ_01/seq/1 leads to the download page of the source code made available and open source license information as related to this product. This offer is valid to anyone in receipt of this information. ENGLISH-36... -
Page 37: Specifications
Cleaning time Approximately Normal mode 60 minutes (On the basis of hard floor) Approximately Quiet mode 90 minutes ✻ ✻ For product improvement purposes, design and specifications of the product are subject to change without prior notice. ✻ ✻ Charging and cleaning times may differ according to conditions of use. ✻ ✻ This vacuum cleaner is compliant with the following regulations: – RTTE Directive : 1999/5/EC – Electromagnetic Compatibility Directive : 2004/108/EEC – Low Voltage Directive : 2006/95/EC the offi cial Declaration of conformity may be found at http://www.samsung.com, go to Support Please search Product Support and enter the model name. ENGLISH-37... - Page 38 memo ENGLISH-38...
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