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Information codes
If the washing machine fails to operate, you may see an information code on the screen. Check the
table below and try the suggestions.
Problem
dE
4E
5E
UE
cE/3E/Uc
If any information code keeps appearing on the screen, contact a local Samsung service centre.
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•
Make sure the door is properly closed.
•
Make sure laundry is not caught in the door.
•
Make sure the water tap is open.
•
Make sure the washing machine is operating with sufficient water pressure,
•
Clean the mesh filter as it may be clogged.
•
Clean the debris filter as it may be clogged.
•
Make sure the drain hose is not kinked all the way to the drain system.
•
The laundry load is unbalanced. Spread the laundry evenly.
•
This is not user-repairable. Contact a local Samsung service centre.
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Action
2015-07-15
11:17:24
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