Canon MG5500 series Online Manual page 11

If the firewall function of your security software is turned on, a message may appear warning that Canon
software is attempting to access the network. If the warning message appears, set the security software to
always allow access.
If using any programs that switch the network environment, check their settings. Some programs will enable a
firewall by default.
When using a router, connect the printer and computer to the LAN side
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(same network segment).
When the printer is connected to an AirPort Base Station via a LAN, use
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alphanumeric characters for the name of the network (SSID).
If the problem is not resolved, perform setup according to the instructions on our website.
• For placement:
Make sure that there is no barrier or obstacle between the access point and the machine.
Cannot Print or Scan from a Computer Connected to the Network
Make sure that the network settings of the computer are correct.
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For the procedures to set up the computer, refer to the instruction manual of your computer or contact its
manufacturer.
If the MP Drivers are not installed, install the MP Drivers.
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Install the MP Drivers from our website.
When using wireless LAN, make sure that access control is not set to the
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access point.
For the procedures to connect an access point and set it up, refer to the instruction manual of your access
point or contact its manufacturer.
Note
• To check the MAC address or the IP address of the computer, see
Address of the Computer.
Checking the IP Address or the MAC
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