Paper Is Jammed Inside The Printer - Canon iX6800 series Online Manual

Paper Is Jammed inside the Printer

If the jammed paper tears and you cannot remove the paper either from the paper output slot or from the
rear tray, or if the jammed paper remains inside the printer, remove the paper following the procedure
below.
Watch the movie (Windows)
Watch the movie (Mac)
Note
• If you need to turn off the printer to remove jammed paper during printing, press the RESUME/CANCEL
button to cancel print jobs before turning off the printer.
1. Turn off the printer, and unplug the power cord of the printer from the power supply.
2. Open the top cover.
Important
• Do not touch the clear film (A) or the white belt (B).
If the paper or your hands touch these parts and blot or scratch them, the printer can be
damaged.
3. Make sure that the jammed paper is not under the print head holder.
309