Samsung CJX-2000FW Series User Manual page 123

Problem
Carriage jam
Print quality
Possible Solutions
Open the printer access door and clear any obstructions.
■
Do not move the carriage by force or pull any cables.
■
Check that the printhead and ink cartridges are installed
■
correctly.
(The printhead and ink cartridges are installed correctly when
you hear them click into place.)
For best results, use KODAK Paper or a paper with the
■
COLORLOK Technology logo on the package.
Make sure the paper is loaded correctly. See
■
paper, page 9 and
Clean the printhead:
■
– Press Menu.
to select Maintenance, then press OK.
– Press
to select Clean Printhead, then press OK.
– Press
Calibrate the printer:
■
– Press Menu.
to select Maintenance, then press OK.
– Press
– Press to select Calibrate Printer, then press OK.
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Troubleshooting
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