Fujitsu S510 Operator's Manual page 247

Symptom
Scanning does not start.
Vertical lines appear in
the scanned image.
The scanned image shifts
or is distorted.
Check This Item
Is the USB cable connected
correctly?
Does the LED light blink
continuously?
Is ScanSnap Manager
started?
(If ScanSnap Manager is
started up successfully, the
ScanSnap Manager icon
appears on the
S S
taskbar.)
Is ScanSnap Manager
running properly?
(If ScanSnap Manager is not
running properly, the
ScanSnap Manager icon in
the taskbar is displayed as
S S .)
Is the "ScanSnap Manager -
Scan and Save Settings"
window still displayed?
Is the inside of the ADF
dirty?
Is the document loaded
correctly?
ScanSnap S510 Operator's Guide
7.2 Troubleshooting Checklist
Resolution
Connect the USB cable correctly.
(When a hub is used, check the hub's
power supply.)
Disconnect and then re-connect the
Power cable.
(* Wait at least 5 seconds before
reconnecting the Power cable)
If the ScanSnap Manager icon is not
displayed, select [Start]
Programs] [SnanSnap Manager]
[ScanSnap Manager] to start
ScanSnap Manager.
1. Update the ScanSnap Manager
driver.
On the [Start] menu, select [Con-
trol Panel] [System]
ware] [Device Manager]. In the
[Device Manager], right-click
[ScanSnap S510] and select
[Update Driver] from the menus
displayed. If this does not improve
the situation, perform step 2.
2. Turn the ScanSnap OFF and ON
again. If this does not improve the
situation, perform step 3. (Note:
Wait at least 5 seconds before
turning the scanner on.)
3. If an USB hub is used, directly
connect the ScanSnap to your PC.
If this does not improve the situa-
tion, perform step 4.
4. Restart your PC.
If none of the above operations
resolve the problem, uninstall and re-
install ScanSnap Manager.
For how to uninstall ScanSnap
Manager, refer to "Appendix B
Uninstalling ScanSnap" (page 259)
Close the "ScanSnap Manager - Scan
and Save Settings" window, and scan
the document.
Clean the inside of the ADF following
the instructions in Chapter "8 Daily
Care" (page 235).
Load the document correctly following
the instruction in "3.3 Loading
Documents" (page 49)
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