Novatel MiFi 6630 Getting Started
  1. Manuals
  2. Brands
  3. Novatel Manuals
  4. Wireless Access Point
  5. MiFi 6630
  6. Getting started

Novatel MiFi 6630 Getting Started

Hide thumbs
Table of Contents

Advertisement

Quick Links

GETTING STARTED
USING YOUR MiFi 6630
MiFi 6630 SETTINGS
TROUBLESHOOTING
PRODUCT SPECS AND REGULATORY
GLOSSARY
6630
guide
user

Advertisement

Table of Contents
loading

Related Manuals for Novatel MiFi 6630

Summary of Contents for Novatel MiFi 6630

  • Page 1 GETTING STARTED USING YOUR MiFi 6630 MiFi 6630 SETTINGS TROUBLESHOOTING PRODUCT SPECS AND REGULATORY GLOSSARY 6630 guide user...
  • Page 2 “Trademarks”) used in this user manual are the property of Novatel Wireless or their respective owners. Nothing contained in this user manual should be construed as granting by implication, estoppel, or otherwise, a license or right of use of Novatel Wireless or any other Trademark displayed in this user manual without the written permission of Novatel Wireless or its respective owners.

  • Page 3: Table Of Contents

    Sign In to the MiFi 6630 Admin website........
  • Page 4 On the MiFi 6630 Admin Website ........
  • Page 5 Common Problems and Solutions ............97 Technical Support .

  • Page 6: Getting Started

    Getting Started Overview Power Management Caring for Your MiFi 6630...

  • Page 7: Overview

    Congratulations on your purchase of the Novatel Wireless Mobile Hotspot - MiFi® 6630 for 4G LTE™ and Wi-Fi! With the MiFi 6630 you can access 4G LTE networks for faster apps, uploads and downloads. Connect up to 15 Wi-Fi enabled devices to the Internet at once - laptops, tablets, e-readers, gaming consoles and more* - and experience download speeds up to 10 times faster than with 3G*.

  • Page 8: Package Contents

    To use Wi-Fi mode, your computer or other device needs Wi-Fi capability and Internet browser software. If your computer does not have Wi-Fi capability you can use Ethernet over USB tethering. Your MiFi 6630 must have proper data service to function. (See Using Your MiFi 6630 for the First Time on page 11.)

  • Page 9: Components

    ➎ Home Screen — Displays the status bar, data usage meter, and menu options. ➏ LED Indicator — When the display is off and the MiFi 6630 is turned on, the LED indicator blinks. ➐ Status Bar — Provides connection and battery status, network signal strength, roaming status, number of unread messages, and the number of users connected with Wi-Fi.

  • Page 10: Status Indicators

    Status Indicators DISPLAY ICON DESCRIPTION No icons The MiFi 6630 is powered off or not receiving power, or the screen is in power-saving mode. Network Signal Strength More bars indicate more signal strength. Activity Indicator If this icon is displayed, data is being transferred between your MiFi 6630 and connected device(s).
  • Page 11 Scroll and select the icon to display MiFi 6630 Admin website connection instructions, Advanced Features, WPS, Unlock SIM, and Tips. FRONT PANEL Power Indicator When the display is off and the MiFi 6630 is turned on, the Power indicator blinks.

  • Page 12: Power Management

    • the battery charging icon displays. When the battery is fully charged, the battery icon is solid. USB wall charger — You can use the MiFi 6630 when the battery is installed and the charger • is plugged into a wall socket. Please ensure the wall socket is located near the equipment and is easily accessible.

  • Page 13: Caring For Your Mifi 6630

    Novatel Wireless recommends the following guidelines: Protect the MiFi 6630 from liquids, dust, and excessive temperatures. • Do not apply adhesive labels to the MiFi 6630; they might cause the MiFi 6630 to potentially • overheat and they might alter the performance of the antenna.

  • Page 14: Using Your Mifi 6630

    Using Your MiFi 6630 Accessing the Network Using Your MiFi 6630 for the First Time Connecting to Your MiFi 6630 Using Your MiFi 6630 After Setup is Complete...

  • Page 15: Accessing The Network

    Accessing the Network 4G LTE With LTE bandwidth you can get the broadband speed you require to work efficiently outside the home or office. You can connect to the Internet, access your corporate intranet, check your email and download attachments at speeds that are up to 10 times faster than 3G*. 4G Mobile Broadband with LTE* Download: typical download speeds of 5-12 Mbps.

  • Page 16: Using Your Mifi 6630 For The First Time

    Charging the Battery on page 14.) ➍ Power on the MiFi 6630. (See Power the MiFi 6630 On and Off on page 18). ➎ Connect the MiFi 6630 to your computer using Wi-Fi. (See Connecting to Your MiFi 6630 page 19.)

  • Page 17: Installing The 4G Lte Sim Card

    Remove the battery cover located on the underside of the MiFi 6630. ➋ Remove the battery from the back of the MiFi 6630 by inserting your fingernail into the battery removal divot and lifting the battery out of the battery compartment.
  • Page 18 ➍ Push the SIM Card toward the SIM Card slot to release, then carefully slide the card backwards to remove. NOTE Should your 4G SIM card be lost or damaged, contact your network operator.

  • Page 19: Charging The Battery

    Charging the Battery IMPORTANT Before you use your MiFi 6630, be sure to charge the battery for at least three hours to ensure a full initial charge. When fully charged, the battery has up to 20 hours of life. To charge the battery: ➊...
  • Page 20 MiFi 6630 and gently slide the battery into place. ➍ Replace the cover by setting it on the MiFi 6630 where the notches align, then press on the cover until it clicks into place and is flat across the entire bottom surface.

  • Page 21: Universal Charging

    Slide the port shield to expose the USB universal charging port. ➋ Connect the USB cable to the device to be charged. ➌ Connect the other end of the USB cable to the Universal Charging port on the MiFi 6630.

  • Page 22: Battery Tips

    Whenever you remove or insert either the battery or the SIM card, ensure your MiFi 6630 is not connected to any device or power source. Never use tools, knives, keys, pens or any type of object to force the door open or to remove the battery. Using any of these types of...

  • Page 23: Power The Mifi 6630 On And Off

    Home screen and menu options are available. Power Off Press and hold the Power Button until the display shows MiFi. The MiFi 6630 will continue its • shutdown process for several seconds and then automatically turn off the display.

  • Page 24: Connecting To Your Mifi 6630

    To connect to your MiFi 6630: ➊ Turn on your Wi-Fi enabled device and turn on your MiFi 6630 using the power button. The MiFi 6630 display will light up. The MiFi 6630 broadcasts its own wireless network and name.
  • Page 25 When prompted, enter your Wi-Fi Network password. The MiFi 6630 Home screen should now show an additional connected device. Your Wi-Fi enabled device is now connected to the Internet. ➍ You can view or change MiFi 6630 settings by connecting to the MiFi 6630 Admin website at http://my.MiFi or http://192.168.1.1. IMPORTANT Charge the battery completely before you connect your computer to your MiFi 6630.

  • Page 26: Using Your Mifi 6630 After Setup Is Complete

    Using Your MiFi 6630 After Setup is Complete You can use the MiFi 6630 as a wireless mobile hotspot to connect your computer and up to a total of 15 Wi-Fi enabled devices to the mobile broadband network. The MiFi 6630 is powered on as soon as you press and hold the power button and the display turns on.
  • Page 27 To change your Wi-Fi Name from My MiFi 6630 Home: ➊ Select Manage My MiFi 6630 > Customize My Wi-Fi Settings. ➋ Enter the new Wi-Fi Name in the Wi-Fi name field and the new Wi-Fi Password in the Wi-Fi Password field.
  • Page 28 To change your Admin Password from My MiFi 6630 Home. ➊ Select Manage My MiFi > Change my Web Interface Password. ➋ Enter your current Admin Password in the Current MiFi Admin password and click Continue. ➌ Enter your new password in the New Admin password field, and re-enter to confirm in the Confirm new Admib password field.

  • Page 29: Using The Mifi 6630 User Interface

    Using the MiFi 6630 User Interface From the MiFi 6630 display you can check your MiFi 6630 status, view your current data usage, and access an icon-based menu by using the Navigation and Select buttons. (See Status Indicators on page 5).

  • Page 30: Mifi 6630 Settings

    MiFi 6630 Settings Managing Your MiFi 6630 My MiFi 6630 Home Data Usage Connected Devices MiFi 6630 Settings Wi-Fi Protected Setup (WPS) Messages Universal Charging Messages Parental Controls About...

  • Page 31: Managing Your Mifi 6630

    Managing Your MiFi 6630 Manage, monitor, and customize your MiFi 6630 settings directly on the MiFi 6630, or by using the MiFi 6630 Admin website. On the MiFi 6630 Display ➊ Power on your MiFi 6630 by pressing and holding the power button until the display lights and the Home screen displays.

  • Page 32: On The Mifi 6630 Admin Website

    My MiFi 6630 Home ➌ Click Sign In in the upper right corner of the window and type your MiFi 6630 Admin password in the Admin password field and click Sign In to display the My MiFi 6630 Home page. (See My MiFi 6630 Home on page 30.)

  • Page 33: Sign In

    Sign In to the MiFi 6630 Admin website Type the MiFi 6630 Admin Password (the default password is found on the MiFi 6630 by selecting Help > MiFi 6630 Admin website) in the Sign In field at the top right corner of the window. Click Sign In.

  • Page 34: Menu Panel

    Menu Panel The Menu Panel is the primary navigation for MiFi Settings. You can access each feature under the appropriate menu. My MiFi 6630 Home - Menu Panel...

  • Page 35: My Mifi 6630 Home

    My MiFi 6630 Home is your gateway to configuring and managing your MiFi 6630. On the MiFi 6630 Display ➊ Power on your MiFi 6630 by pressing and holding the power button until the display lights and the Home screen displays. ➋...

  • Page 36: On The My Mifi 6630 Admin Website

    On the My MiFi 6630 Admin Website My MiFi Home allows you to quickly access commonly used links and all available menu options for your MiFi 6630. My MiFi 6630 Home contains the following quick link menu options: Manage My MiFi 6630 (See Manage My MiFi 6630 on page 32.)

  • Page 37: Manage My Mifi 6630

    34.) • Data Usage (See Data Usage on page 36.) • • 6620L Web UI_Home _Manage My Jetpack MiFi 6620L.png • NOTE The next time you sign in to MiFi 6630 Settings, you will need to use the new password.
  • Page 38 Customize my Wi-Fi Settings Clicking on Customize my Wi-Fi Settings takes you to the MiFi 6630 Settings page Wi-Fi menu where you can customize Wi-Fi profiles and view details about the devices connected to your MiFi 6630. (See Wi-FI Hotspot on page 47.)
  • Page 39 Change my Web Interface Password Clicking on Change my Web Interface Password takes you to the MiFi 6630 Admin Password section of the Settings page, where you can change the Admin Password (See MiFi Admin Password on page 50.) The default Admin password is admin. This is the password you use to sign In to Settings.
  • Page 40 MiFi 6630 Settings - Answer Security Question ➏ Click Save Changes. ➐ A message displays confirming that your password has been changed. NOTE The next time you sign in to MiFi 6630 Settings, you will need to use the new password.

  • Page 41: Data Usage

    Data Usage Data Usage allows you to quickly check your data usage and billing cycle directly on the MiFi 6630 display, or on the MiFi 6630 Admin website. On the MiFi 6630 Display ➊ For an expanded view of your mobile data usage information, use the navigate button to scroll to the Data Usage icon and press the Select button to display current data usage date, data usage meter, amount of data used/total available in GB, and the billing cycle end date.

  • Page 42: Connected Devices

    Connected Devices allows you to view and edit Wi-Fi enabled devices currently connected to your MiFi 6630 network, as well as any devices currently blocked. NOTE An audio alert automatically sounds whenever a device connects to your MiFi 6630 Wi-Fi network. On the MiFi 6630 Display ➊...

  • Page 43: On The Mifi 6630 Admin Website

    On the MiFi 6630 Admin Website The Connected Devices page allows you to view and edit devices that are currently connected to your MiFi 6630. You can also view and unblock any blocked devices. The Connected Devices page contains the following: Connected Devices —...
  • Page 44 MiFi 6630 Connected Devices - Edit ➋ Select the appropriate change from the Connected Devices dropdown menu. MiFi 6630 Connected Devices - Select Device Type ➌ Click Save to finish editing the device. MiFi 6630 Connected Devices - Accept Changes...
  • Page 45 Click Change Max Connections on the Connected Devices page. Change Maximum Number of Connected Devices ➋ The MiFi 6630 Settings Wi-Fi page opens. Select the number of devices from the Maximum Wi-Fi connected devices dropdown menu. Change Maximum Number of Connected Devices ➌...

  • Page 46: Blocked Devices

    Blocked List — This lists any devices you have blocked. Note that since these devices are • not currently connected, and are blocked from connecting, they do not have an IP address. Instead, they are identified by their name and MAC address. MiFi 6630 Connected Devices - Blocked List...
  • Page 47 Unblock Button — Click Unblock to unblock a previously blocked device, freeing it to • connect again. The unblocked device is deleted from the Blocked List, and will reappear in the Connected Devices list when it connects. MiFi 6630 Connected Devices - Unblock...

  • Page 48: Mifi 6630 Settings

    MiFi 6630 Settings MiFi 6630 Settings allow you to make device changes such as screen brightness and audio ON/OFF, and to select mobile network options for your MiFi 6630. On the MiFi 6630 Display Wi-Fi ➊ On the Home screen, navigate to the Settings icon and press the Select button to open the Settings select screen and display Settings options.

  • Page 49: Audio On/Off

    Navigate to the Audio Alerts option and press the Select button to display the Audio Alerts settings options. Alert settings include Alert Information, Startup/Shutdown, Low battery, Critical low battery, Charging MiFi 6630, Charging complete, External charging, USB mode, SIM errors, New message, Software Update, Roaming, Wi-Fi turned off, Network selection, and Back.

  • Page 50: Network Technology

    ➎ Navigate to the Back option to return to the Settings options, or press/hold the Select button to return to the Home screen. Settings Option Select Preferences Option Instruction Animation Set Audio Alert Network Technology ➊ On the Home screen, navigate to the Settings icon and press the Select button to open the Settings select screen and display Settings options.

  • Page 51: On The Mifi 6630 Admin Website

    On the MiFi 6630 Admin Website The MiFi 6630 Settings page allows you to make administration password and preference changes; obtain software update information; backup and restore files to your MiFi 6630; and set GPS preferences. The MiFi 6630 Settings page contains the following sections:...

  • Page 52: Wi-Fi Hotspot

    Wi-FI Hotspot The Wi-Fi Hotspot section allows you to enable Wi-Fi devices to connect to the MiFi 6630 Wi-Fi network, to change the Basic Wi-Fi Settings including Wi-Fi Name/Password, to select 2.4 GHx and 5 GHz Band Settings, and to turn ON/OFF Wi-Fi Options.
  • Page 53 To change the Band Settings: ➊ Select the desired Band Setting from the drop down menu. The choices are 2.4 GHz only, and 5 GHz only. ➋ Select the Bandwidth, 802.11 Mode, and Channel from the drop down menus To turn ON/OFF Wi-Fi Options: ➊...

  • Page 54: Settings

    Settings The Settings section allows you to select device preferences, change the MiFi 6630 Admin Password, check current software version and check for updates, and backup or restore your MiFi 6630 settings. The Settings section contains the following menu options:...
  • Page 55 The MiFi Admin Password page allows you to display, hide and/or change the Admin Password. Display or Hide the Admin Password Slide the ON/OFF button to ON to display the MiFi 6630 Admin Password on the device or OFF to hide the MiFi 6630 Admin Password on the device.
  • Page 56 Device Preferences The Device Preferences page contains the following options: Allow Settings Changes — Turn on to allow settings to be changed from the MiFi 6630 • display. Universal Charging — Use this feature to charge your cellphone or similar device.
  • Page 57 ➊ Enter your Admin Password in the Admin Password field. ➋ Click Download to save your current MiFi 6630 settings to a designated location on your computer. Download Current MiFi 6630 Settings To restore a previous version of your MiFi 6630 settings to your MiFi 6630 device: ➊...
  • Page 58 Backup and Restore The Backup and Restore page contains the following sections: Backup — Allows you to save your MiFi 6630 settings to your computer. You must enter your • Admin Password in the Admin Password field and click Download to save settings to your computer.

  • Page 59: Mobile Settings

    Mobile Settings The Mobile Settings section allows you to change the MiFi mobile settings. The Mobile page provides mobile, APN, network selection, manual DNS and SIM settings. The Advanced page contains the following menu options: Mobile (See Mobile on page 55.) •...
  • Page 60 Mobile The Mobile menu contains the following sections: Cellular Data — Allows you to turn off cellular data to prevent all internet traffic from using • the MiFi mobile broadband connection. International Roaming — Allows you to turn off international roaming to prevent all •...
  • Page 61 To turn off cellular data and prevent all internet traffic from using the MiFi mobile broadband connection: ➊ Slide the Cellular Data ON/OFF button to OFF. ➋ Click Confirm on the Confirm warning pop-up window. NOTE All internet connections will be immediately terminated when you click Confirm. ➌...
  • Page 62 The APN menu contains the following sections: Active APN — Allows you to view the active Access Point Name (APN) profile and specify if • you wish to create a custom profile for use in place of the default. APN — Allows you to view the active APN currently in use. •...
  • Page 63 ➎ Click Save Changes to accept and finalize the new custom APN profile settings. Save Custom APN Profile...
  • Page 64 Network Selection The Network Selection menu displays the currently selected mobile network. You can manually select a network if you wish. If the connection to the manually selected network is lost, the device will return to automatic network selection: Mobile Settings - Network Selection To select another network to use in place the current selected one: ➊...
  • Page 65 Manual DNS The MiFi automatically selects a Domain Name Server (DNS). The Manual DNS menu allows you to manually select up to two DNS IP addresses. Mobile Settings - Manual DNS To manually select a Domain Name Server: ➊ Click the box next to Turn on Manual DNS. ➋...
  • Page 66 SIM Lock The SIM Lock gives you settings and information about the MiFi’s Subscriber Identity Module (SIM) card. The SIM card inside your MiFi can be locked with a PIN code for additional security. If locked, the PIN code must be entered before the MiFi can connect to the Internet. The SIM menu takes you to the SIM page.

  • Page 67: Advanced

    Advanced The Advanced section allows you to change the MiFi 6630 advanced settings. The Advanced page provides network, manual DNS, SIM, firewall, MAC filter and LAN settings, as well as options for configuring port filtering and forwarding applications. IMPORTANT! Changing the MiFi 6630's Advanced settings can adversely affect stability, performance and security of the MiFi 6630.

  • Page 68: Firewall

    VPN Passthrough — Turns ON/OFF the VPN feature and allows or disallows connected • devices to establish a VPN tunnel. If ON, this feature allows VPN clients to connect through the MiFi 6630 to remote VPN • Servers. Normally, this option should be turned on.
  • Page 69 MAC Filter The MAC Filter allows you to specify which devices can access the MiFi 6630 Wi-Fi network. ON/OFF — Turns the MAC Filter ON/OFF. Before turning on, ensure that the Allowed Devices list is not empty. When turning on, any Connected Device which is not in the Allowed Devices list will immediately be disconnected.
  • Page 70 The LAN page gives you settings and information about the MiFi 6630's network. The LAN menu contains the following sections: IPv4 • IP address — The IP address for the MiFi 6630. • Subnet mask — The subnet mask network setting for the MiFi 6630. The default value •...
  • Page 71 Save Changes — Use to activate and save new settings. • MiFi 6630 Settings Advanced - Port Filtering To select the applications you wish to allow: ➊ Mark the checkbox to the left of the application. The choices are Email (POP3, IMAP, SMTP), FTP, HTTP, HTTPS, and Telnet.
  • Page 72 Similar to the Applications list, you must turn on custom applications so they can connect to the Internet. MiFi 6630 Settings Advanced Port Filtering - Add Custom Application ➌ Enter the beginning of the range of port numbers used by outgoing traffic for the custom application being added in the Start Port field.
  • Page 73 Add Custom Application — Allows you to define your own applications. Once defined, • these applications can be turned ON/OFF in the same way as pre-defined applications. Save Changes — Use to activate and save new settings. • MiFi 6630 Settings Advanced - Port Forwarding...

  • Page 74: Universal Charging

    Universal Charging Universal Charging allows you to charge your phone or other device using your MiFi 6630. You can also set battery charging limits, check current charging availability, and customize your device preferences. On the MiFi 6630 Display To charge your phone or other device using your MiFi 6630: ➊...

  • Page 75: Wi-Fi Protected Setup (Wps)

    ➋ Navigate to the PIN Input option and press the Select button. Follow the instructions on the screen to enter a PIN and connect the selected Wi-Fi device to your MiFi 6630. ➌ To exit the PIN Input WPS option and return to the Home screen, navigate to Exit and press the Select button.

  • Page 76: On The Mifi 6630 Admin Website

    On the MiFi 6630 Admin Website To turn on the WPS system on your MiFi 6630: ➊ Select Settings > Wi-Fi Hotspot. ➋ Click Wi-Fi Options. ➌ Mark the WPS check box as required. ➍ Mark the Display the WiFi name on the MiFi screen and Display the WiFi password on the MiFi screen check boxes as required.

  • Page 77: Messages

    Messages Messages displays the number of unopened system messages sent to your MiFi 6630, and allows you to read and retain or delete each message. On the MiFi 6630 Display To display unread messages: ➊ On the Home screen, scroll to the Messages icon and press the Select button to open the first unread message.

  • Page 78: On The Mifi 6630 Admin Website

    On the MiFi 6630 Admin Website The MiFi 6630 Messages page displays all existing Bell Mobility messages, and allows you to delete messages individually or all messages at one time. Unread messages are marked with a red message icon MiFi 6630 Messages To delete existing messages: ➊...
  • Page 79 ➋ To delete all messages at one time, click Delete All Messages at the bottom of the page. MiFi 6630 Messages - Delete All...

  • Page 80: Parental Controls

    Parental Controls Parental Controls options are available on the MiFi 6630 Admin website, and allow you to block or allow access to specified sites. The block/allow function can be applied to all devices or specified devices only. The Parental Controls page includes the following sections:...
  • Page 81 ➌ Click Save Changes to update and save the revised Block List. MiFi 6630 Parental Controls Site List - Block List Add To delete a site from the Blocked List: ➊ Select the Block List button to display the current list of blocked sites.
  • Page 82 Repeat until you have entered all sites you want to allow. ➌ Click Save Changes to update and save the revised Allow List. MiFi 6630 Parental Controls Site List - Allow List Add To delete a site from the Allow List: ➊...

  • Page 83: Device List

    If the Device List is turned ON, only devices listed and selected will use the Site Filter. • MiFi 6630 Parental Controls Device List - ON If the Device List is turned OFF, all devices will use the Site Filter.

  • Page 84: Gps

    • your computing platform. To configure your MiFi 6630 GPS settings:f ➊ Slide the ON/OFF button to ON to activate the MiFi 6630 location services and display the GPS Agreement. GPS - Turn ON - ➋ To proceed, click Confirmed after reading and agreeing to the GPS Agreement.
  • Page 85 ➌ Select the desired option from the Turn off drop down menu. The choices are Always on or Turn off on power down. GPS - Turn Off Options NMEA is a standard method of providing a GPS data stream in Windows and other computing platforms.

  • Page 86: About

    Press the Select button to navigate to the MiFi 6630 Info screen and display model number, version, wireless number, IMEI, and battery level. ➌ Press the Select button to exit the MiFi 6630 Info screen and return to the Home screen. About MiFi 6630 Option Internet Connection Status...

  • Page 88: On The Mifi 6630 Admin Website

    On the MiFi 6630 Admin website The About MiFi 6630 page allows you to view detailed information about MiFi 6630 internet status, device specific information, diagnostics, troubleshooting and support. The About page contains the following menu options: Internet Status (See Internet Status on page 83.)
  • Page 89 The Internet Status section has the following options: Status — The status of the Internet connection, usually Connected or Disconnected. • Network name — The name of the network to which this MiFi 6630 is currently • connected. Technology — The type of technology used to connect to the Internet.

  • Page 90: Device Info

    Device Info The Device Info page contains detailed information about the MiFi 6630. The Device Info page contains the following sections: Manufacturer — The manufacturer of the MiFi 6630. • Model — The model number or name of the MiFi 6630.

  • Page 91: Diagnostics

    Diagnostics The Diagnostics page shows information about the MiFi 6630 firmware and other system-level information. You can also view the system log. This page is used mostly for troubleshooting and is not required for normal operation. The Diagnostics page contains the following sections:...
  • Page 92 SIM status — Status of the SIM card. If the SIM card is missing, or this field indicates some • form of SIM error, the MiFi 6630 will not be able to connect to the mobile network. ICCID — The ID number assigned to the SIM Card.
  • Page 93 • Roaming — Indicates uf the current connection is a roaming connection. • About MiFi 6630 Diagnostics - 4G LTE Network HSPA/GSM Network The HSPA/GSM Network section has the following options: Status — Status of the network (Disabled, Not available, or Available).
  • Page 94 Field Test Click on Field Test to provide a list of low-level network parameters which can be helpful for technical support staff when they troubleshoot network connectivity issues. About MiFi 6630 Diagnostics - Field Test...

  • Page 95: Logs

    The Logs page allows you to turn logs ON/OFF, and to delete system logs. NOTE Logs record various operations and are used for troubleshooting and are not needed for normal MiFi 6630 operation. About MiFi 6630 Diagnostics - Field Test Turn on Logs To turn on system logs: ➊...
  • Page 96 Turn Off Logs To turn off system logs: ➊ Deselect the checkbox next to Turn on logs. About MiFi 6630 Logs - Turn Off ➋ Click Save Changes. About MiFi 6630 Logs - Save Changes Delete System Log To delete a system log: ➊...
  • Page 97 Delete system log.The choices are after 1 - 4 days. If the system log is full, then the oldest data is discarded, regardless of this setting. About MiFi 6630 Logs - Set Delete System Log ➌ Click Save Changes.

  • Page 98: Customer Support

    Customer Support Click on Customer Support to link directly to view your wireless number, Self Support, and Additional Support: Customer Support...

  • Page 99: Help

    Help Help displays directions for connecting to the MiFi 6630 Admin website and accessing Advanced Features, WPS, and Unlock SIM. The Tips option provides device usage information. On the MiFi 6630 Display To display Help options: ➊ On the Home screen, navigate to the Help icon and press the Select button to open the Help screen options.

  • Page 100: Troubleshooting

    Troubleshooting Overview Common Problems and Solutions Technical Support...

  • Page 101: Overview

    Overview When properly installed, the MiFi 6630 is a highly reliable product. Most problems are caused by one of these issues: System resources required by the MiFi 6630 are being used by other devices. • Network coverage is unavailable due to coverage area, an account problem, or a network •...

  • Page 102: Common Problems And Solutions

    How do I reset the MiFi 6630 back to factory settings? The master reset button is in a small hole located on the bottom of the MiFi 6630, underneath the battery cover. This button returns the MiFi 6630 to factory settings, including re-setting the Wi-Fi Name (SSID) and Wi-Fi Password.
  • Page 103 Select Wi-Fi Name/Password to display your Wi-Fi Name (SSID) and Wi-Fi Password. • I forgot my MiFi 6630 Admin website Password. Select Help > MiFi 6630 Admin website to display the MiFi 6630 Admin website URL and • Admin Password.
  • Page 104 How can I find out how many users are connected to my MiFi 6630? From the MiFi 6630 device: Check the Connected Devices icon in the status panel on the Home page of your MiFi 6630. • The number of connected devices is displayed to the right of the icon.
  • Page 105 • How can I tell that my MiFi 6630 is still on after the device screen goes off? When the display is off (sleep mode) and the MiFi 6630 is turned on, the blue Power indicator • on the front panel of the MiFi 6630 blinks.

  • Page 106: Technical Support

    Contact your service provider for assistance. When calling, you may be asked for the wireless number of your MiFi 6630. To find your MiFi 6630’s wireless number, go to About MiFi 6630 > MiFi 6630 Info on your device, or http://my.MiFi 6630 on the Web User Interface.

  • Page 107: Product Specifications And Regulatory Information

    Product Specifications and Regulatory Information Product Specifications Regulatory Statements Product Specifications Wireless Communications Limited Warranty and Liability Safety Hazards Proper Battery Use and Disposal...

  • Page 108: Product Specifications

    Product Specifications General Name: Novatel MiFi 6630® 4G LTE Mobile Hotspot Model: MiFi® 6630 Approvals: FCC (North America) Weight: 130 g / 4.6 oz Dimensions: 93.98 mm x 67.06 mm x 19.30 mm, 3.7 in x 2.64 in x 0.76 in Wireless Network –...

  • Page 109: Environmental

    Environmental Operating Temperature: -10° C to 55° C (x°F to xx° F) Storage Temperature: -30° C to 70° C (x° F to xx° F) Battery Charging 0° C to 40° C (x Relative Humidity The device shall be fully operational up to a maximum of 93% relative humidity (non-condensing).

  • Page 110: Regulatory Statements

    MODIFICATIONS: The FCC requires that you be notified that any changes or modifications made to this device that are not expressly approved by Novatel Wireless, Inc. may void your authority to operate the equipment.
  • Page 111 RF Exposure Content FCC Equipment Authorization ID: PKRNVWMIFI6630 This device is authorized for use in mobile and portable applications. This product has been evaluated for SAR and meets the FCC Guidelines for exposure to radio waves. For better signal reception, coverage range and data throughput, do not place the router near any physical obstruction, including in a pocket or in close proximity of any object.

  • Page 112: Wireless Communications

    Novatel Wireless or its partners will not be held responsible for damages of any kind resulting from the delays or errors in data transmitted or received with the MiFi 6630 device, or failure of the MiFi 6630 device to transmit or receive such data.

  • Page 113: Safety Hazards

    Safety Hazards Do not operate the MiFi 6630 in an environment that might be susceptible to radio interference resulting in danger, specifically: Areas where prohibited by the law Follow any special rules and regulations and obey all signs and notices. Always turn off the host device when instructed to do so, or when you suspect that it might cause interference or danger.
  • Page 114 Electrostatic discharge (ESD) Electrical and electronic devices are sensitive to electrostatic discharge (ESD). Macintosh native connection software might attempt to reinitialize the device should a substantial electrostatic discharge reset the device. If the software is not operational after an ESD occurrence, then restart your computer.

  • Page 115: Proper Battery Use And Disposal

    Battery usage by children should be supervised. • Avoid dropping the MiFi 6630 or battery. If the MiFi 6630 or the battery is dropped, especially • on a hard surface, and the user suspects damage, take it to a service center for inspection.

  • Page 116: Glossary

    Glossary...
  • Page 117 Glossary ● 1X — The core CDMA2000 wireless air interface standard. The designation “1X”, meaning 1 times Radio Transmissio Technology, indicates the same radio frequency (RF) bandwidth as IS-95: a duplex pair of 1.25 MHz channels. The 1X standard supports packet data speeds of up to 153 kbits/s with real world data transmission averaging 80-100 kbit/s in most commercial applications.
  • Page 118 ● Firmware — A computer program embedded in an electronic device. Firmware usually contains operating code for the device. ● GB — Gigabyte. A multiple of the unit byte for digital information storage. Usage depends on context. When referring to disk capacities it usually means 10 bytes.
  • Page 119 ● Port Number — A 16-bit number used by the TCP and UDP protocols to direct traffic on a TCP/IP host. Certain port numbers are standard for common applications. ● PRI — Primary Rate Interface. A telecommunications interface standard used on an Integrated Services Digital Network (ISDN) for carrying multiple DS0 voice and data transmissions between the network and a user.

Table of Contents