SA2100X-UG001 SA 2100 User Guide Version 2.0 August 7, 2015...
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Nothing contained in this user manual should be construed as granting by implication, estoppel, or otherwise, a license or right of use of Novatel Wireless or any other Trademark displayed in this user manual without the written permission of Novatel Wireless or its respective owners.
Contents Introduction Device Description and Label Technical Specifications Features and Functions LEDs Connectors Reset Button Installation SIM Installation Battery Precautions and Guidelines Mounting Methods Driver Installation Using the Device Powering the Device Positioning Your Router Connecting to the SA 2100 Router Using the Web User Interface Logging In Home...
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Software Update Accessories Accessories List Antenna Backup Battery Power Cable USB Cable Part Compliance and Regulatory General Disclaimer Warranty Information Regulatory Compliance...
Device Description and Label The compact SA 2100 is cellular router designed with multiple mounting options and connectivity interfaces for M2M applications including Fixed Telemetry, Fleet Management and Asset Tracking, and Connected Car, right out of the box. Internal antennas minimize installation time and cost, while auto- switching between internal and external antennas provides options to ensure the best RF performance in any situation.
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Cloud Management With cloud-enabled N4A™ Device Manager software, any number of devices can be easily managed and monitored around the globe in a cost-efficient and scalable manner. The N4A™ Device Manager features remote management and monitoring from a central location to configure, monitor, manage, and even update devices and assets all over the air minimizing costly on-site visits.
Technical Specifications Case Dimensions: (L x W x H) 107 x 81 x 30 mm Weight: 220 g Mounting Options: Mounting bracket, Velcro tape, tie-wrap, bolts, adhesive Cellular Technology SA2100-xx-AT SA2100-xx-VZ Frequency 4G LTE: 4G LTE: 750/850/AWS/1900 MHz 700/1700 MHz ...
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Power Input Power Range: 9 - 32 VDC (Molex Connector); 12V or 24V vehicle ready Current Consumption: 800 mA @ 12 VDC (max power, normal operation) 147 mA @ 12 VDC (min power, normal operation) 57 mA avg (suspend mode) 8 mA avg (deep sleep mode) Lithium Battery (Optional): Rechargeable 3.7 V 2900 mAh 1073 Wh Li-ion battery Environment...
Document References Guide Number Guide Title SA2100X-AT002 SA 2100 Telemetry AT Command Reference Guide SA2100X-AT003 SA 2100 Telematics AT Command Reference Guide ENF0000AN002 FOTA Application Note ENF0000CB001 API Reference ENF0000AN014 Access the Novatel Wireless M2M Test Server SA 2100 User Guide...
LEDs The SA 2100 router has LEDs that verify status, signal, and connectivity. The following table describes each LED: Color Symbol State Description Power Green Normal operation (External or Battery Power) NOTE: When operating on Battery power, all other LEDs are OFF. The LED blinks slowly, once every 5 seconds, when running on the battery.
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Color Symbol State Description WAN – LTE Green Attached (LTE) – no traffic Blinking PDP Activity 1 sec On 1 sec Off WAN – 4G/3G Blue Attached (4G/3G) – no traffic Blinking PDP Activity 1 sec On 1 sec Off WAN –...
Connectors The SA 2100 router has the following connectors: Cellular Antenna Connector RF1 (Primary) Micro USB Connector Graceful Shutdown Button Network Connector (Ethernet) 8-Pin I/O Connector (Includes Power) Cellular Antenna Connector RF2 (Diversity) For Pin Out descriptions, see the Power Cable section.
Reset Button The Reset Button is located inside a corner of the battery compartment. The button is a small hole about 1.5mm in diameter, with the word “RESET” below it. The location is shown in the following image. NOTE: If a reset is required, use a small pointed object, such as a paperclip, to push the Reset button. SA 2100 User Guide...
SIM Installation To insert the SIM card: Open the device by removing the lid for the battery compartment. Remove the battery to uncover the SIM card holder. Insert the SIM card into the SIM holder. You should hear a "click" when the SIM card is in place. Insert the device “door” plate into the opening and snap into place.
Battery To insert the battery: Open the device by removing the lid for the battery compartment. Connect the battery plug to the battery jack in the device as shown in the following photo. SA 2100 User Guide...
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Place the battery into the recessed compartment as shown in the following photo. Finally, replace the battery compartment cover. SA 2100 User Guide...
Precautions and Guidelines As you determine the mounting location and prepare to install the device, be sure to heed the following precautions and guidelines: Place the router in an area free from liquids, dust, and extreme temperatures. Store the router back in its box when not in use. ...
Mounting Methods To mount the device using the Mounting Bracket, use the accessory SKU # 21915042. WARNING! While performing these steps, do not apply excessive force to the retention legs or snap feature prior to inserting the device as this may deform the mounting bracket. Mounting Bracket Secure the mounting bracket to the desired mounting surface using one of the following methods: ...
Driver Installation Use the following steps to correctly install the drivers in Windows 7 using the Novatel Wireless Driver Setup Utility. To install the drivers: Double-click the Novatel Wireless Factory Driver Installer executable file to run the Novatel Wireless Driver Setup Utility.
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The Novatel Wireless Factory Driver Installer License Agreement Window opens. Read the terms, and if you agree, select I accept the terms in the license agreement and click Next. SA 2100 User Guide...
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The Ready to Install the Program window opens. Click Install. SA 2100 User Guide...
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The Installation Progress window opens. SA 2100 User Guide...
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Once the installer has successfully installed the driver, the Installation Complete window opens. Click Finish. SA 2100 User Guide...
Powering the Device When the power adapter is connected, the SA 2100 powers up automatically. It takes approximately two minutes for the device to power up and register on the cellular network. To power the device: Connect the device to a power source. Push the Power switch that is located in the back of the device.
Positioning Your Router The router allows you to access your network almost anywhere within a given operating range. However, this range depends on where you place your router. The placement of furniture, the thickness of walls, and the number of walls a signal must travel through can limit this range. For best results, place your router: ...
Connecting using USB To connect using USB: Install the USB and network adapter drivers using the driver installation executable file provided by Novatel Wireless. (Detailed instructions for installing these drivers are provided in the Driver Installation section of this document.) Ensure the SA 2100 router is powered on.
Logging In To log in to your SA 2100 Web Interface: Open your Internet browser and navigate to one of the following URLs: 192.168.1.1 http://my.sa2100/ The SA 2100 Home Page opens. SA 2100 User Guide...
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Click the Sign In link in the top right corner of the page to open the SA 2100 Web Interface Sign-In page. Enter your Administrator password and click Sign in. NOTE: The default Administrator password is "admin" (without the quotation marks). SA 2100 User Guide...
Home To access the home page of the SA 2100 Web User Interface: Click the Home tab. The homepage displays quick links and navigation tabs on the left side of the page. The left side of the page displays navigation tabs for: ...
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The SA 2100 Home page has Quick Links for the following: Customize Hotspot Settings Change SA 2100 Administrator Password The Quick Links are shortcuts to the most commonly used settings. Details of these settings are discussed in the Settings section of this document. SA 2100 User Guide...
Connected Devices This page displays details of each network device connected to this SA 2100, including any computer connected via a USB/Ethernet connection. The Connected Devices screen has two tabs: Network Devices and Other Devices. Network Devices The Network devices tab is shown in the following figure. Connected Device List The following information is displayed for each network device which is currently connected.
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Name Normally, this is the hostname of the connected device, as set on the connected device. If you have used this interface to assign a name to a connected device, the assigned name displays in place of the hostname. In rare cases, the hostname may be unavailable. You can use the "Edit"...
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Other Devices This page lists non-network devices which are physically connected to the SA 2100. The Other Devices tab is shown in the following figure. USB Devices This panel lists any USB devices which are connected to the USB host on the SA 2100, using the USB On- The-Go (OTG) feature to switch the SA 2100 micro-USB port to host mode.
Data Usage The Data Usage screen displays your current data usage. You can also reset the data counter and cycle start date, and select the desired data usage monthly limit. Alerts will be generated to warn you that data usage is approaching or has reached the alert level specified on this page. Data Usage Settings Reset You can use the Reset Data Counter button to restart the data counter and set the last reset date to...
Settings The SA 2100 settings are located on the Settings page. There are four settings tabs: Device Settings Hotspot Settings Mobile Network Settings Advanced Settings Device Settings By default, when the Settings Icon is selected, the Settings page opens and displays the Device tab. The Device tab contains 5 menu options: ...
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Accelerometer Back Up and Restore By default, the Admin Password option is displayed. The following paragraphs describe each of the five menu options available from the Device Settings page. Settings | Device | Admin Password The following figure shows the Admin Password screen. The Admin Password is used to sign in to this Web-based management interface.
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The change Admin Password screen will appear as shown in the following figure. Enter the new password, using only letters, numbers, and standard punctuation symbols. The password must be at least 6 characters long. Confirm the new Admin Password by re-entering the new password in the Confirm new Admin password field.
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Settings | Device | Preferences The following figure shows the Device Preferences screen. Device Preferences Enable Ethernet Port Use this option to enable or disable the Ethernet port as needed. Enable powersaving This option should be enabled if the SA 2100 uses its own internal battery, or if you are concerned that the external battery connected to the SA 2100 could become fully discharged due to the SA 2100.
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NOTE: The following Deep Sleep settings are only applicable if powersaving is enabled. * Enter deep sleep Unless set to "Never", the SA 2100 enters sleep mode after a period of inactivity. While in sleep mode, the SA 2100 will be unresponsive, and will neither generate nor accept network traffic. However, the following "Wake from deep sleep"...
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Settings | Device | USB Serial The following figure shows the USB Serial Devices screen. This feature is only useful if you have connected a USB/serial port adapter and a serial port device to the SA 2100. Once this is done, you can use the USB Serial feature to remotely access the serial port device. Remote Access to USB Serial Port Enable remote access Use this option to enable or disable remote access as needed.
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These settings are used by the Smart Agent software installed in the SA 2100 to generate events which are then passed to the Novatel Wireless server. The settings on this page determine which movements trigger Accelerometer events. Reports of these events are available on the Novatel Wireless server.
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Driver Behavior The following figure shows the Accelerometer settings screen when the mode is set to Driver Behavior. SA 2100 User Guide...
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Enable Accelerometer Use this to turn the built-in Accelerometer On or Off as needed. G Range This is the maximum G value which can be recorded accurately. The wider the range, the less accurate the readings will be. The default is 2g, which is more than sufficient for normal vehicles. Any value above 2g must be a crash.
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Threshold This value is the G force - measured in milliG (1000th of G force) to allow precise definition - which will trigger a motion change event. When multiple thresholds are available, it is normal practice to have a series of thresholds at different levels. Set Time When the threshold above is exceeded, it must remain above the threshold value for the period specified by the corresponding Set Time (specified in milliseconds) in order to trigger an event.
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Motion Detection The following figure shows the Accelerometer settings screen when the mode is set to Motion Detection. Enable Accelerometer Use this to turn the built-in Accelerometer On or Off as needed. G Range This is the maximum G value which can be recorded accurately. The wider the range, the less accurate the readings will be.
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Retain calibration data on restart If enabled, the Accelerometer will be able to perform auto-calibration faster. This setting can be turned on if the SA 2100 is in a fixed location in a particular vehicle. Otherwise, it should be turned off. Quality factor This is similar to a % confidence level for auto-calibration.
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Settings | Device | Backup and Restore The following figure shows the Backup and Restore screen. Use this feature to back up (download) a copy of the configuration settings from this device to a file on your computer, or restore (upload) a previously-saved configuration file.
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Back Up Now Click this button to download a copy of the current configuration file to your computer. If your browser prompts you to save the file, you can rename it if desired. Restore Admin Password Enter the current password in this field. Select a file Select the configuration file you previously downloaded from this SA 2100 device to your computer.
Hotspot Settings By default, when the Settings Icon is selected, the Settings page opens and displays the Device tab. To display the Hotspot Settings page, click the Hotspot tab. The following figure shows the Hotspot Settings page. All Wi-Fi connected devices must use these Wi-Fi settings in order to connect to the SA 2100's Wi-Fi network.
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Basic Settings Wi-Fi Name This sets the network name or SSID for the Wi-Fi network created by this device. Enter a suitable name. The name can be up to 32 characters long. Wi-Fi Password If a setting other than Open was selected in the Security field, a Wi-Fi password is required. Enter the Wi- Fi Password in this field.
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802.11 Mode Use this setting to change the Wi-Fi mode, if required. If all of your connected devices support 802.11n, selecting the option "802.11n only" will provide the best performance. In other cases, it is recommended that you leave this setting at its default value. Security Select the desired option for Wi-Fi security.
Mobile Network Settings By default, when the Settings Icon is selected, the Settings page opens and displays the Device tab. To display the Mobile Network page, click the Mobile Network tab. The Mobile Network tab contains 3 menu options: Mobile Settings ...
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Cellular Data You can use this setting when necessary to turn off cellular data and prevent access to the mobile network. This prevents connected devices from connecting to the Internet and using your mobile data plan. For normal operation, this setting must be left on. Preferred Network Technology The default value is "Automatic".
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Enable Manual DNS Use this setting to enable or disable the Manual DNS feature. If enabled, provide the following data. DNS address 1 Enter the IP address of the desired primary DNS. This address is required if the Manual DNS feature is enabled.
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SIM PIN Lock feature The field indicates whether or not the PIN lock feature is in use. If "On", the PIN lock has been turned on, and the SIM PIN must be entered in order to connect to the mobile network. If "Off", the PIN lock feature is not turned on, and the SIM PIN is not required.
Disable PIN Lock You can use this setting to disable a previously enabled PIN lock. It reverses the PIN lock, so that entry of a PIN is no longer required to connect to the mobile network. To perform this operation, you must enter the current PIN.
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Settings | Advanced| Firewall The following figure shows the Firewall Settings screen. A firewall helps protect your connected devices against malicious incoming traffic from the Internet. The firewall cannot be disabled, but the following settings are available. VPN Passthrough This feature allows VPN client software on connected devices to connect through this device to remote VPN servers.
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DMZ (IPv4) If enabled, then the connected device specified as the DMZ IP address (DMZ destination) will receive all traffic which would otherwise be blocked by the firewall. This may assist some troublesome network applications to function properly, but the DMZ device should have its own firewall to protect itself against malicious traffic.
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ON/OFF Control Use this control to turn on or turn off the MAC Filter as needed. Before turning it on, you need to ensure that some devices are allowed. Note that when the MAC Filter is turned on, any Connected Device which is not in the "MAC Address Filter"...
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Settings | Advanced| LAN The following figure shows the LAN Settings screen. These settings apply to your local network or LAN. For this device, the LAN consists of this device and all connected devices (including the USB connected device, if it exists). IPv4 IP Address The IP address for this device, as seen from the local network.
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MAC Address The MAC address is a unique network identifier, assigned when a network device is manufactured. This read-only field displays the MAC Address associated with the IP address above. DHCP Server Normally, this should be left on. The DHCP server allocates an IP address to each connected device. If the DHCP Server was disabled, then each connected device would need to be assigned a fixed IP address.
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Settings | Advanced| IP Passthrough The following figure shows the IP Passthrough Settings screen. If used, the IP Passthrough features assigns the Internet IP address to one connected device. Overview The following limitations apply to IP Passthrough: The passthrough device must be the only device on the selected interface. Other devices on this interface will be ignored, and will not have Internet access.
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Reserved ports cannot be used by the passthrough device. Traffic on these ports will not reach the IP Passthrough device. If the default port numbers conflict with traffic needed by the IP Passthrough device, then the reserved ports must be changed to prevent conflict. ...
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Settings | Advanced| Port Filtering The following figure shows the Port Filtering Settings screen. Overview Use the Port Filtering feature as needed to block outgoing Internet traffic. If this setting is enabled, only traffic from the selected applications can access the Internet. Traffic is identified by port numbers. Some applications are pre-defined.
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Custom Applications This feature allows you to define your own applications - up to 10. Once defined, these applications can be enabled and disabled the same way as pre-defined applications. To define an application, you need to know the ports and protocol (TCP, UDP) used by the application for outgoing traffic. To start, click the Add Custom Application button, then provide the following data.
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Settings | Advanced| Port Forwarding The following figure shows the Port Forwarding Settings screen. Overview The Port Forwarding feature allows incoming traffic from the Internet to be forwarded to a particular computer or device on your Wi-Fi network. Normally, the built-in firewall blocks incoming traffic from the Internet.
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NOTE: Some Mobile Wireless Networks provide you with an IP address on their own network rather than an Internet IP address. In this case, Port Forwarding cannot be used because Internet users cannot reach your IP address. Port Forwarding Applications Enable/Disable Checkbox The Port Forwarding screen lists common server applications.
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Port Range Each application has its own port range. Enter the beginning and end of the port range for each application. For a single port, enter the port number in both the Begin Port and End Port fields. For a port range, enter the beginning of the range in the Begin Port field and the end of the range in the End Port field.
Messages The Messages screen is shown below. These SMS messages are normally from your service provider. You should not attempt to reply because no reply feature is provided. Message Counters Two counters at the top of the screen indicate the total number of messages, and the number of unread (new) messages.
This device incorporates a GPS receiver. The GPS receiver can determine your current location and share this location information with connected devices. The following figure shows the GPS screen. Using GPS Enable GPS Use this ON/OFF control to enable or disable the GPS feature. Turn off GPS This setting determines when the GPS receiver will turn off, once it is on.
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GPS Status If the GPS receiver has not yet obtained a fix (location), an Searching status appears. Once a fix has been obtained, the following Current Location information is displayed, and a Google map appears to visually indicate the current location. Current Location Latitude The Latitude for the last location fix.
Customer Support The Customer Support page provides links and contact information to assist you if you have any problems or questions. The following figure shows the Customer Support screen. Your Wireless Number This is the phone number for this device. Support staff will often ask for this number. Support Use this information to access the user guide or to obtain additional information or support.
About The About page contains five tabs: Current Status Device Info Diagnostics Logs Software Update By default, when the About Icon is selected, the About page opens and displays the current status tab. SA 2100 User Guide...
Current Status The following figure shows the Current Status screen. This screen displays status information for this device. Internet Status Connection Status This displays the connection status for the Internet connection and indicates if an error condition exists. Network Name The name of the network to which this device is currently connected.
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Technology The network technology used for the current connection. LTE is the fastest available technology. Connection Time For the current Internet session, the period of time that has elapsed since the connection was established. Data Sent For the current Internet session, the amount of data transmitted. This counter starts from zero when the connection is established.
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Channel The Wi-Fi channel currently in use. If the channel setting is Automatic, this displays the automatically selected channel. Wi-Fi Mode The 802.11 mode in use. Connected Devices The number of currently connected devices. For details, use the Connected Devices menu option. Maximum Devices Allowed This is the maximum number of devices that can connect to this SA 2100 device at any time.
Device Info The following figure shows the Device Info screen. Manufacturer The manufacturer of the this device. Model The official model name and number for this device. Radio technologies supported This lists the different radio technologies supported by this device. NOTE: Note that this list refers to this device, and not the mobile network.
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This is the phone number assigned to this device. It will change when the SIM is changed. Hardware Version This indicates the hardware version for your particular device. Software Version The version of currently installed software. This is the main version number; the following version information relates to various software components.
Diagnostics The following figure shows the Diagnostics screen. This page contains information about SA 2100 and the available networks. Use it as needed for troubleshooting; it is not required for normal operation. SA 2100 User Guide...
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Modem Phone number (MDN) Although this device does not support voice calls, it has a normal phone number, which is displayed here. IMEI The IMEI (International Mobile Equipment Identity) for this device. The IMEI is a 15 or 17 digit code used to uniquely identify an individual mobile station on a LTE network.
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ERI version The ERI (Enhanced Roaming Indicator) table contains information about each roaming network to which the mobile device is allowed to connect. This field indicates the ERI version currently installed. The ERI table is updated automatically. PRL version The PRL (Preferred Roaming List) is used to select a network, when multiple networks are available. This field indicates the version of the PRL currently installed.
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*The following data items are only provided if the 3G network is available. In this context, 3G means eHRPD, all versions of EVDO, and 1xRTT. *Network Operator This is the name of the 3G network. *RSSI (1x) RSSI is a measure of signal strength. The unit is decibels, relative to 1 milliwatt, and is always negative because mobile radio devices are much less powerful than 1 milliwatt.
Logs The following figure shows the Logs screen. The Log information is useful for troubleshooting, but is not required for normal operation. SA 2100 User Guide...
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Settings Enable logs Enable the Logs as needed. Delete System Log This setting determines for how long the system log data is retained. Select the desired option. NOTE: If the log is full, the oldest data is deleted, regardless of this setting. Log Data The provided tabs allow you to select the type of Log data to view.
Software Update The following figure shows the Software Update screen. Software updates are delivered automatically over the mobile network. This page allows you to monitor these updates. Current Software Version This field indicates the version of the software currently installed on this device. Checked for update This device automatically checks for updates;...
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Update History The Update History panel displays the details of all updates that have been downloaded and installed to this SA 2100 device. If no updates have been installed, this panel is blank. SA 2100 User Guide...
Accessories List The following table shows the available accessories and SKUs for the SA 2100. To order an accessory, contact your Novatel Wireless sales representative. Accessory .01019886. USB (latched) .60715094. Mounting .21915041. Mounting (vehicle) .21915042. Power Cable .60715093. Power Adapter NA (-30 TO 70C) .40123113.01.
Antenna WARNING! The following installation practices are required to comply with FCC rules on RF exposure. Failure to follow these guidelines can result in operations that exceed RF Exposure limits. WARNING! Maintain a minimum distance of at least 20 cm (8 in) from all persons regardless of how the antenna is mounted (stand assembly or wall mount).
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The gain of the antenna (including cable loss) will not exceed the following: Frequency Maximum Antenna Gain (dBi) 704 - 787 824 - 849 1710-1755 1850 - 1910 NOTE: For any questions regarding the safe operation of this device please contact Novatel Wireless at www.novatelwireless.com. SA 2100 User Guide...
Backup Battery The Backup Battery is a rechargeable 3.7V 2900 mAh 1073Wh Li-ion Battery. The backup battery is charged when the power adapter is connected to the device. The backup battery does not charge using a USB cable. SA 2100 User Guide...
Power Cable The Power cable has an 8-pin Molex connector that supplies power to the SA 2100. The Black wire goes to the chassis ground. The Red wire goes to a 12 V or 24 V vehicle-ready power supply. 8-Pin Molex Connector Pin # Function Pin -1...
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Power Supply The Power Adapter has an 8-pin Molex connector that supplies power to the SA 2100. Input: 100-240v 50/60 Hz 0.45A Output: 1.5A SA 2100 User Guide...
TERMS OF USE OF NEW MATERIALS - PLEASE READ CAREFULLY From time to time, Novatel Wireless, in its sole discretion, may make available for download on its website (www.novatelwireless.com), or may transmit via mail or email, updates or upgrades to, or new releases of, the firmware, software or documentation for its products (collectively, 'New Materials').
(or to Novatel Wireless's authorized distributor). Purchaser shall bear the risk of loss or damage in transit to any product returned by purchaser to Novatel Wireless, or any returned product not found to be defective or covered under this warranty, and reshipped by Novatel Wireless to purchaser (or to Novatel Wireless's authorized distributor).
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(iii) caused by use of any materials not supplied by Novatel Wireless, or by use of the product other than in accordance with its documentation, or (iv) the result of electrostatic discharge, electrical surge, fire, flood or similar causes.
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Some jurisdictions may require a longer warranty period than specified above and, accordingly, for products sold in those jurisdictions the applicable warranty period shall be extended as required under the laws of those jurisdictions. Furthermore, some jurisdictions may not allow the disclaimer of implied warranties or the exclusion or limitation of incidental or consequential damages, so the above disclaimer, limitation or exclusion may not apply to products sold in those jurisdictions.
FCC NOTICE TO USERS Novatel Wireless has not approved any changes or modifications to this device by the user. Any changes or modifications could void the users authority to operate the device. See 47 CFR Sec. 15.21.
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ROHS COMPLIANCE As a part of Enfora’s corporate policy of environmental protection, Novatel Wireless takes every step to ensure that the Enabler HS 3001 modules are designed and manufactured to comply to the European Union Directive 2002/95/EC for the Restriction of Hazardous Substances (RoHS).
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