Novatel MiFi2200 Product User Manual

Intelligent mobile hotspot
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Intelligent Mobile Hotspot
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Summary of Contents for Novatel MiFi2200

  • Page 1 2200 Intelligent Mobile Hotspot product user guide...
  • Page 2 “Trademarks”) used in this user manual are the property of Novatel Wireless or their respective owners. Nothing contained in this user manual should be construed as granting by implication, estoppel, or otherwise, a license or right of use of Novatel Wireless or any other Trademark displayed in this user manual without the written permission of Novatel Wireless or its respective owners.
  • Page 3: Table Of Contents

    Contents Product Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 MiFi 2200 Device Overview .
  • Page 4 Finding the MAC Address ............32 Using MAC Filtering.
  • Page 5 Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64 Overview.
  • Page 6: Product Overview

    Product Overview MiFi 2200 Overview Your MiFi 2200 Intelligent Mobile Hotspot Power Management Using the Micro USB Cable...
  • Page 7: Mifi 2200 Device Overview

    MiFi 2200 Overview Thank you for choosing the Novatel Wireless MiFi 2200 Intelligent Mobile Hotspot for mobile broadband and Wi-Fi! This device operates over high-speed 3G mobile broadband networks in the 800/1900 bands enabling you to connect at high speeds to the Internet, your corporate Intranet, Wi-Fi enabled...
  • Page 8: Package Contents

    Auto installation and connectivity options • GPS technology to search for stores, restaurants, and other locations in your area • NDIS configuration • Package Contents The Novatel Wireless MiFi 2200 package includes: MiFi 2200 • AC Wall Charger • Lithium Ion Battery •...
  • Page 9: Your Mifi 2200 Intelligent Mobile Hotspot Device

    Your MiFi 2200 Intelligent Mobile Hotspot Your MiFi 2200 has the following parts: ➊ Power Button / LED: Powers on and off the device. The LED indicates power, battery status, and roaming activity. ➋ Micro USB Connector: The AC charger connects here. ➌...
  • Page 10: Led States

    As with any electronic device, the MiFi 2200 must be handled with care to ensure reliable operation. Novatel Wireless recommends the following handling guidelines: Do not apply adhesive labels to the MiFi 2200; they may cause the device to potentially •...
  • Page 11: Power Management

    Battery life depends on the network, signal strength, temperature, features, and accessories • used. Always use Novatel Wireless original batteries and chargers. The warranty does not cover • damage caused by non-Novatel Wireless batteries and/or chargers. New batteries or batteries stored for a long time may take more time to charge.
  • Page 12: Using The Micro Usb Cable

    Using the Micro USB Cable Connect the MiFi 2200 with the Micro USB Cable To properly connect the device to the USB cable, follow these steps. ➊ Grip the MiFi 2200 by its sides and gently insert the USB cable into the micro USB port.
  • Page 13: Using Your Mifi 2200 Device

    Using Your MiFi 2200 Using the MiFi 2200 for the First Time Connecting in Wi-Fi Mode...
  • Page 14: Using The Device For The First Time

    Using the MiFi 2200 for the First Time IMPORTANT The MiFi 2200 requires an activated account with a network operator in order to function. To get started, follow these steps. Confirm your computer meets the minimum system requirements. (See System •...
  • Page 15 The default SSID for your MiFi device is MiFi2200 xxxx Secure. Your SSID and Network Key (11-digit number) will be printed on the back of your device. (The'xxxx' are the last four characters of your...
  • Page 16: Turn The Device On And Off

    Turn the Device On and Off To power the device on: Press the Power button until the Power LED lights up solid green. ➤ To power the device off: Press and hold the Power button until the Power LED shuts off. ➤...
  • Page 17: Connecting In Wi-Fi Mode

    Connecting in Wi-Fi Mode The default SSID for your MiFi device is MiFi2200 xxxx Secure. Your SSID and 11-digit Network Key are printed on the back of your device. (The 'xxxx' are the last four characters of your MiFi device's MAC address.)
  • Page 18: Mifi Settings

    MiFi Settings MiFi Settings Basics Home Page GPS Menu Password Menu Wi-Fi Menu WWAN Menu Advanced Menu...
  • Page 19: Mifi Settings Basics

    MiFi Settings Basics Open the MiFi Device Settings To open the MiFi device settings, follow these steps. ➊ Open your Web browser and enter http://mifi.admin into the address window. ➋ Type the administrative password into the Login box in the upper right corner and click Login.
  • Page 20: The Menu Bar

    The Home screen will open. The Home screen contains the menu bar (See The Menu Bar on page 19.) The Menu Bar The menu bar runs horizontally along the top of the MiFi device Settings interface. Besides allowing you to select menu items, the menu bar also displays information about your MiFi device's connection strength and battery level.
  • Page 21: Home Page

    Home Page The Home menu tab takes you to the Home screen. The Home screen is the first screen you see after logging in to the browser interface. It is the main point of entry for all your work in the browser interface. The Home screen is divided into the following sections.
  • Page 22: Internet Connection

    Internet Connection The Internet Connection section displays: Connection Status — displays whether connected or dormant. • Roaming — displays whether roaming or not. • Received — the number of bytes received. • Transmitted — the number of bytes transmitted. • Connected Time —...
  • Page 23: Wi-Fi

    Wi-Fi The Wi-Fi section displays: Profile — the profile currently in use. • Network Name — the network name (also known as the SSID). • Security — the security method in use. • Users — the number of users currently connected to your MiFi device. •...
  • Page 24: Gps Local Search

    GPS Menu The GPS menu tab takes you to the GPS screen. The GPS screen allows you to enable and configure GPS searching for your MiFi device. The GPS screen is divided into the following sections. GPS Status (See GPS Status on page 24.) •...
  • Page 25: Gps Status

    GPS Status Once a location fix has been made, the GPS Status section displays: GPS Status — acquired or not. • Last fix — the date and time of the last fix. • Horizontal accuracy — a measure of how close an estimate of a GPS position is to the •...
  • Page 26: Gps Local Search

    GPS Local Search Once the GPS status changes from Searching to Acquired, you can search for restaurants, banks, hotels, gas stations, coffee shops or a specific address. The GPS Local Search section displays: Search — enter search term(s). • Search for the nearest restaurant •...
  • Page 27: Password Menu

    Password Menu The Password menu tab takes you to the Password screen. The Password screen allows you to change the administrative password that gives access to the browser interface. The Password screen contains the following section. Set Administration Password (See Set Administration Password on page 26.) •...
  • Page 28: Wi-Fi Menu

    Wi-Fi Menu The Wi-Fi menu allows you to work with profiles, set up a temporary hotspot, set MAC filters, and view status information for the Wi-Fi network. The Wi-Fi menu is divided into the following sections: Wi-Fi Profiles (See Wi-Fi: Wi-Fi Profiles on page 28.) •...
  • Page 29: Wi-Fi: Wi-Fi Profiles

    Some examples of network names are: Secure — MiFi2200 754B Secure • Open — MiFi2200 754B • Temporary Hotspot — MiFi2200 754B Temp • 802.11 Mode — current type of wireless networking being used; available modes are: • 802.11g+802.11b •...
  • Page 30: Choosing A Profile

    Channel — current radio channel used by the device. This should usually be set to Auto • (default) and left unchanged. Available channels are 1 through 11. Security — current type of security the profile is using. This applies to the secure and the •...
  • Page 31: Setting Up A Temporary Hotspot

    From the Wi-Fi Profile screen, select Temporary Hotspot as the profile. You will see a new (temporary) network name (SSID) and network key. In the example shown above, the temporary network name is MiFi2200 25D8 Temp and the temporary network key is 12345678.
  • Page 32: Wi-Fi: Mac Filter

    Wi-Fi: MAC Filter The Wi-Fi menu includes the MAC Filter screen. Click MAC Filter on the Wi-Fi menu to access the Wi-Fi MAC Filter screen. The MAC Filter screen allows you to enable or disable MAC filtering and to add or delete MAC addresses from the trusted client list.
  • Page 33: Trusted Client List

    Trusted Client List The Trusted Client List section displays the following: Current list of Trusted Clients – you can select and delete clients from this list. • Add Trusted Client MAC Address – you can enter and add a Trusted Client MAC address. •...
  • Page 34: Wi-Fi: Status

    Wi-Fi: Status The Wi-Fi menu includes the Status screen. Click Status on the Wi-Fi menu to access the Wi-Fi Status screen. The Wi-Fi Status screen provides you with information about your wireless network. The Wi-Fi Status screen is divided into the following sections.
  • Page 35: Wi-Fi Network

    Wi-Fi Network The Wi-Fi Network section displays the following: Current Profile — current profile in use (open or secure). • Network Name (SSID) — name of the connected network. • Clients Connected — the number of clients currently connected to your device. •...
  • Page 36: Wi-Fi Clients

    Wi-Fi Clients The Wi-Fi Clients section of the Wi-Fi Status screen shows the clients that are currently connected to your MiFi device. This is another way you can find the MAC address for a particular device. The Wi-Fi Clients section displays the following: IP Address •...
  • Page 37: Wi-Fi Log

    Wi-Fi Log Click the Wi-Fi Log button to view a listing of Wi-Fi events (most recent first).
  • Page 38: Wwan Menu

    WWAN Menu The WWAN menu allows you to update your Preferred Roaming List (PRL), displays information about your network connection, and provides tools for technical support. The WWAN menu is divided into the following sections: Configuration (See WWAN: Configuration on page 38.) •...
  • Page 39: Wwan: Configuration

    WWAN: Configuration The WWAN menu includes the Configuration screen. Click Configuration on the WWAN menu to access the WWAN Configuration screen. The Configuration screen allows you to reactivate your MiFi device, update your PRL, or update the firmware of your MiFi device. The WWAN Configuration screen displays: Activate Device —...
  • Page 40: Wwan: Diagnostics

    WWAN: Diagnostics The WWAN menu includes the Diagnostics screen. Click Diagnostics on the WWAN menu to access the WWAN Diagnostics screen. The WWAN Diagnostics screen allows you to view the status of your connection to the network, view information about your MiFi device, or view an event log about your connections to the network. The WWAN Diagnostics screen is divided into the following sections.
  • Page 41: Wwan Connection

    WWAN Connection The WWAN Connection section displays: Connection status: • Active — connected and transmitting data. • Dormant — connected but not transmitting data. • Connected — connected to the network. • Disconnected — not connected to the network. • Technology —...
  • Page 42: Wwan Modem

    WWAN Modem The WWAN Modem section displays: Manufacturer — manufacturer of your MiFi device. • Model — model name or number of your MiFi device. • Firmware Version — current internal software (firmware) version. • ESN — unique number the network uses to identify your MiFi device. •...
  • Page 43: Wwan: Status

    WWAN: Status The WWAN menu includes the Status screen. Click Status on the WWAN menu to access the WWAN Status screen. The WWAN Status screen allows you to view information about your internet connection, to view traffic counters, or to view an Internet connection log.
  • Page 44: Internet Connection

    Internet Connection The Internet Connection section displays: Connection Status — displays whether connected or dormant. • Roaming — displays whether roaming or not. • Received — the number of bytes received. • Transmitted — the number of bytes transmitted. • Connected Time —...
  • Page 45: Traffic Counters

    Traffic Counters The Traffic Counters section displays both a cumulative (lifetime) count and a count for the current session (which can be reset). The Traffic Counters section displays: Start Date — date and time connection was made. • Total connection time — total duration of connection. •...
  • Page 46: Internet Connection Log

    Internet Connection Log Click Internet Connection Log to display a log of outgoing traffic. The Internet Connection Log section displays: Date/Time — date and time connection was made. • Client IP Address — IP address of sender. • Destination — IP address of recipient. •...
  • Page 47: Advanced Menu

    Advanced Menu The Advanced menu allows you to back up and restore your configuration, specify router settings such as DHCP, port filtering, and port forwarding, and to customize power management settings. The Advanced menu is divided into the following sections: Advanced Options/Settings (See Advanced: Advanced Options/Settings on page 47.)
  • Page 48: Advanced: Advanced Options/Settings

    Advanced: Advanced Options/Settings The Advanced menu includes the Advanced Options/Settings screen. Click Advanced Options in the Advanced menu to access the Advanced Settings screen. The Advanced Settings screen allows you to enable SSID broadcast, auto-connect to the network, DHCP, VPN passthrough, or the system log. The Advanced Settings screen is divided into the following sections.
  • Page 49: Access Point

    Access Point The Access Point section displays: SSID broadcast enable — enabling SSID broadcasting allows other nearby computers to see • your MiFi device’s network name (SSID). This is what you see when you select View Available Wireless Networks. Disabling SSID broadcasting provides additional security, but you will have to re-enable it if you lose your automatic connection.
  • Page 50: Router

    Router The Router section displays: DHCP Server enable — enabling the DHCP server allows your MiFi device to automatically • assign a local IP address to a new device joining your network (such as a wireless printer or an additional laptop). When the DHCP server is disabled, you will have to assign static IP addresses to all devices on your network.
  • Page 51 To change or set the system settings, follow these steps. ➊ In the Language list, click the language you wish to use. (Currently English is the only option, and this list is disabled (grayed-out). ➋ In the Date/Time list, click the date format (U.S. or European) and the time system (12-hr or 24-hr) that you want to use.
  • Page 52: Advanced: Config File

    Advanced: Config File The Advanced menu includes the Config File screen. Click Config File in the Advanced menu to access the Advanced Config File screen. The Config File screen allows you to back up your configuration file (MiFi device settings), or to restore a saved configuration file from your computer.
  • Page 53: Config File Upload

    Config File Upload To restore your MiFi device settings file to the MiFi device, follow these steps. ➊ Click Browse and navigate to the backup file on your computer. ➋ Click the file to highlight it and then click Open. ➌...
  • Page 54: Advanced: Port Filtering

    Advanced: Port Filtering The Advanced menu includes the Port Filtering screen. Click Port Filtering in the Advanced menu to access the Advanced Port Filtering screen. The Port Filtering screen allows you to enhance the security of your system and conserve bandwidth by controlling which applications are allowed to access the Internet.
  • Page 55: Enable Port Filtering

    Enable Port Filtering Port filtering can be enabled for standard (allowed) applications. (See Enable Port Filtering for Allowed Applications on page 54.) Port Filtering can also be enabled for custom applications. (See Enable Port Filtering for Custom Applications on page 55.) Enable Port Filtering for Allowed Applications To enable port filtering for standard applications, follow these steps.
  • Page 56: Enable Port Filtering For Custom Applications

    Enable Port Filtering for Custom Applications To set up port filtering for a custom application, you will need to know the port numbers (up to five ports or port ranges) and the protocol (TCP, UDP, or both) the application uses for its outgoing traffic.
  • Page 57: Advanced: Port Forwarding

    Advanced: Port Forwarding The Advanced menu includes the Port Forwarding screen. Click Port Forwarding in the Advanced menu to access the Advanced Port Forwarding screen. The Port Forwarding screen allows designated users or applications to reach specified servers, such as FTP and DNS servers, on your computer.
  • Page 58: Port Forwarding Applications

    Port Forwarding Applications ➊ From the Port Forwarding screen, selet the check box for the application you want to enable. ➋ Type the local static IP address of the device hosting the application into the IP Address on WLAN box. ➌...
  • Page 59: Advanced: Power Management

    Advanced: Power Management The Advanced menu includes the Power Management screen. Click Power Management in the Advanced menu to access the Advanced Power Management screen. Your MiFi device can switch to a low-power mode when it is idle. The Power Management screen allows you to set the maximum time before your MiFi device switches to low-power mode.
  • Page 60: Led Control

    LED Control To set the LED control for your device, follow these steps. ➊ Select the Disable LEDs check box to disable your MiFi device's LEDs. ➋ Click Apply. NOTE The Disable LEDs option turns off all LEDs except for critical errors and low battery. AC Power To set the AC power options for your device, follow these steps.
  • Page 61: Battery Power

    Battery Power To set the amount of time that elapses before your MiFi device switches to low-power mode when not in use follow these steps. ➊ Select the desired time that elapses before your MiFi device switches to low-power mode when not in use (2 to 60 minutes), or select Never to disable this feature when your device is on battery power.
  • Page 62: Advanced: Tcp/Ip

    Advanced: TCP/IP The Advanced menu includes the TCP/IP screen. Click TCP/IP in the Advanced menu to access the Advanced TCP/IP screen. The TCP/IP screen allows you to view the local (WLAN) IP address and the MAC address for your MiFi device. The TCP/IP screen contains the following section.
  • Page 63: Advanced: System Status

    Advanced: System Status The Advanced menu includes the System Status screen. Click System Status in the Advanced menu to access the Advanced System Status screen. The System Status screen allows you to view real-time system information and the system log, and to restart your MiFi device or restore it to factory defaults.
  • Page 64: System Information

    System Information The System Information section displays: Manufacturer — the current device manufacturer. • Model — the current device model. • Serial No. — the current device serial number. • AP — the current device access point version. • Router — the current device router version. •...
  • Page 65: Troubleshooting

    Troubleshooting Overview Common Problems and Solutions Use the Master Reset Button Technical Support...
  • Page 66: Overview

    Overview The following tips will help solve problems that might be encountered while using the MiFi 2200 device: Make sure you are using the MiFi 2200 device in the correct geographic region. • Ensure that the wireless network’s coverage extends to your current locations. •...
  • Page 67: Common Problems And Solutions

    Common Problems and Solutions The following are some common problems and solutions. No service is available, or I get a "Limited" or "No Connectivity" message. You may be outside of the coverage area. ➤ Check with your network operator — there may be a problem with your account. ➤...
  • Page 68 I cannot connect to the MiFi device in Wi-Fi mode. ➊ Make sure the LED is on. If the LED is not on, check your battery. ➋ Make sure your wireless radio/AirPort is turned on. (Check your computer help if you need assistance.) ➌...
  • Page 69 How do I disconnect from the network? Wi-Fi Mode: ➤ Use your computer network manager. • - or - Login to the MiFi device Settings and click Disconnect. • 1. Open your web browser and enter http://192.168.1.1 into the address window. 2.
  • Page 70: Use The Master Reset Button

    Use the Master Reset Button The MiFi 2200 device comes with a Master Reset button that allows you to return it to its factory default state. The Master Reset button is recessed in a holde on the back of the device. You will need a paperclip or similar object to push the button.
  • Page 71: Technical Support

    Technical Support For additional information and technical support for MobiLink and the MiFi 2200 device, visit the Novatel Wireless website at: http://www.novatelwireless.com...
  • Page 72: Technical Information

    Technical Information Product Specifications Regulatory Notices Safety Hazards Limited Warranty and Liability...
  • Page 73: Product Specifications

    59 mm x 9 mm x 89 mm Wireless Network — Dual Mode CDMA 1X/EV-DO Wireless Network — Wi-Fi Mode 802.11 b/g Default SSID Novatel MiFi2200 (plus the last 4 digits of the MAC address) Battery Size 1150 mAh Time to full charge: AC Charger 2.5 hrs (when not in use)
  • Page 74: Regulatory Notices

    DO NOT ATTEMPT TO SERVICE THE WIRELESS COMMUNICATION DEVICE YOURSELF. SUCH ACTION MAY VOID THE WARRANTY. THE MiFi 2200 DEVICE IS FACTORY TUNED. NO CUSTOMER CALIBRATION OR TUNING IS REQUIRED. CONTACT NOVATEL WIRELESS TECHNICAL SUPPORT FOR INFORMATION ABOUT SERVICING YOUR WIRELESS...
  • Page 75 Wireless Technologies. MODIFICATIONS: The FCC requires that you be notified that any changes or modifications made to this device that are not expressly approved by Novatel Wireless may void your authority to operate the equipment. RF Exposure FCC Equipment Authorization ID: PKRNVWMIFI2200 This device is only authorized for use in Mobile applications.
  • Page 76: Safety Hazards

    Safety Hazards Do not use your MiFi 2200 device in an environment that may be susceptible to radio interference resulting in danger, specifically; Areas where prohibited by the law Follow any special rules and regulations and obey all signs and notices. Always turn off MiFi device (or the host device and remove the modem from the USB port) when instructed to do so, or when you suspect that it may cause interference or danger.
  • Page 77: Sar Levels

    SAR Levels The FCC has granted an Equipment Authorization for this wireless modem with all reported SAR levels evaluated as in compliance with the FCC RF exposure guidelines. Proper Battery Use and Disposal IMPORTANT! In the event of a battery leak: • Do not allow the liquid to come in contact with the skin or the eyes.
  • Page 78: Limited Warranty And Liability

    (IV) damage caused by force of nature or act of any third person, (V) shipping damage, (VI) service or repair of Product by the purchaser without prior written consent from Novatel Wireless, (VII) products designated by Novatel Wireless as beta site test samples, experimental, developmental, reproduction, sample, incomplete or out of specification Products, or (VIII) returned products if the original identification marks have been removed or altered.
  • Page 79: Glossary

    Glossary Glossary...
  • Page 80: Glossary

    Glossary ● 3G — Third Generation. 3G refers to the third generation of mobile telephony technology. ● 4G — Fourth Generation. 4G refers to the fourth generation of mobile telephony technology. ● 802.11 (b, g, n) — A set of WLAN communication standards in the 2.4, 3.6 and 5 GHz frequency bands. ●...
  • Page 81 ● GSM — Global System for Mobile communication. A digital mobile telephony system widely used in Europe and other parts of the world. GSM was first launched in 1991 and is the most widely used of the three digital wireless telephony technologies (TDMA, GSM, and CDMA). GSM uses a variation of TDMA.
  • Page 82 ● LAN — Local Area Network. A type of network that lets a group of computers, all in close proximity (such as inside an office building), communicate with one another. It does not use common carrier circuits though it can have gateways or bridges to other public or private networks. ●...
  • Page 83 ● Port Number — A 16-bit number used by the TCP and UDP protocols to direct traffic on a TCP/IP host. Certain port numbers are standard for common applications. ● Protocol — A standard that enables connection, communication, and data transfer between computing endpoints.
  • Page 84 ● UA — User Agent. Any device or software used to access a web page. A user agent might be a web browser, a smart phone, or a screen reader. ● UDP — User Datagram Protocol. A simple transport protocol used to transfer information on the Internet.
  • Page 85 ● WWAN — Wireless Wide Area Network. Wireless network technologies deployed over a large geographical area to a large number of users (see WLAN). This service is usually provided through cellular providers. WWAN connectivity allows a user with a laptop and a WWAN device to surf the Internet, check email, or connect to a virtual private network (VPN) from anywhere within the coverage area of the network operator.

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