Common Phone Tasks; Cisco Ip Phone - Cisco 7821 Quick Reference

Common Phone Tasks

Place a call Go off-hook before or after
dialing a number.
Redial a number Press Redial.
Switch to handset Pick up the handset.
during a call
Switch to speaker or Press
headset during a call hang up the handset.
Mute and un-mute a Press
call
View call history Press
History.
Hold and resume a call Press
and press it again to resume
the held call.
Transfer a call to new Press
number number, then press it again.
Place an intercom Press the Intercom button,
call then enter a number if
necessary. Speak after you
hear the tone.
Start a standard Press
conference call participant, then press it
again.
Silence the ring for an Press the Volume button
incoming call down once.
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Q
UICK
or , then
.
> Call
, to hold a call

Cisco IP Phone 7821, 7841,

, enter the
and 7861 for Cisco Unified
Communications Manager
10.0 (SIP)
, dial the
Softkeys
Phone Screen Icons
Buttons
Common Phone Tasks
OL-20187-01
R
EFERENCE
Softkeys
All Calls Lists all missed, placed, and received
calls.
Answer Answer a call.
Apply Confirm a ringtone selection.
Call Initiate a call.
Callback Receive notification when a busy
extension becomes available.
Cancel Cancel an action or exit a screen
without applying changes.
Clear Clear all values.
Delete Delete an entry from Call History.
Del Call Delete a call from Call History.
Details Opens the Details for a multiparty
call in the Missed, Placed, and
Received Call records.
Dial Dial a selected number.
Divert Send or redirect a call to voicemail or
to a predetermined phone number.
Edit Modify a name or email address.
EditDial Modify a number.
Exit Return to the previous screen.
Fwd Setup/cancel call forwarding.
All/Fwd
OFF
GPickup Answer a call that is ringing in
another group or on another line.
Log Out Sign out of Personal Directory.
Meet Me Host a Meet Me conference call.
Missed Open the record of missed calls.
More Display additional softkeys.