Page 2 Copyright © 2014 YEALINK NETWORK TECHNOLOGY Copyright © 2014 Yealink Network Technology CO., LTD. All rights reserved. No parts of this publication may be reproduced or transmitted in any form or by any means, electronic or mechanical, photocopying, recording, or otherwise, for any purpose, without the express written permission of Yealink Network Technology CO., LTD.
Page 3 Do not dispose of WEEE as unsorted municipal waste and have to collect such WEEE separately. We are striving to improve our documentation quality and we appreciate your feedback. Email your opinions and comments to DocsFeedback@yealink.com.
Page 4 Yealink SIP-T26P firmware contains third-party software under the GNU General Public License (GPL). Yealink uses software under the specific terms of the GPL. Please refer to the GPL for the exact terms and conditions of the license. The original GPL license, source code of components licensed under GPL and used in Yealink products can be downloaded online: http://www.yealink.com/GPLOpenSource.aspx?BaseInfoCateId=293&NewsCateId=293&CateId=293.
Page 5 About This Guide Thank you for choosing the SIP-T26P IP phone, exquisitely designed to provide business telephony features, such as Call Hold, Call Transfer, Busy Lamp Field, Multicast Paging and Conference over an IP network. This guide provides everything you need to quickly use your new phone. First, verify with your system administrator that the IP network is ready for phone configuration.
Page 6 User Guide SIP-T26P IP Phone The following sections are new: BLF List on page  Major updates have occurred to the following sections: LED Instructions on page  Ring Tones on page  Anonymous Call Rejection on page  Multicast Paging on page ...
Page 7 About This Guide Major updates have occurred to the following sections: LED Instructions on page  Ring Tones on page  Remote Phone Book on page  Anonymous Call on page  Troubleshooting on page  Major updates have occurred to the following sections: Phone Status on page ...
Page 8 User Guide SIP-T26P IP Phone Phone Lock on page  Volume on page  Ring Tones on page  Call Completion on page  DSS Keys on page  Do Not Disturb (DND) on page  Call Forward on page ...
Page 9: Table Of Contents
Table of Contents About This Guide ..............v In This Guide ........................v Summary of Changes ...................... v Changes for Release 73, Guide Version 73.40 ............v Changes for Release 73, Guide Version 73.16 ............vi Changes for Release 72, Guide Version 72.25 ............vi Changes for Release 72, Guide Version 72.1 .............
Page 10: Table Of Contents
User Guide SIP-T26P IP Phone General Settings ......................19 Contrast ........................19 Backlight ........................20 Language ........................20 Time & Date ......................... 21 Administrator Password ..................... 23 Key as Send ........................ 24 Phone Lock ........................24 Audio Settings ........................ 27 Volume .........................
Page 11: Table Of Contents
Table of Contents Local Conference ......................91 Network Conference ....................92 Call Park ......................... 94 Call Pickup ........................95 Anonymous Call ......................99 Anonymous Call Rejection ................... 100 Advanced Phone Features ............103 Busy Lamp Field (BLF)....................103 BLF List .......................... 105 Call Recording ......................
Page 13: Overview
 LED Instructions  User Interfaces  Documentations  If you require additional information or assistance with your new phone, contact your system administrator. The main hardware components of the SIP-T26P IP phone are the LCD screen and the keypad.
Page 14 User Guide for the SIP-T26P IP Phone Hardware component instructions of the SIP-T26P IP phone are: Item Description Shows information about calls, messages, soft keys, time, date and other relevant data: • Call information — caller ID, call duration ①...
Page 15 Overview Icons appearing on the LCD screen are described in the following table: Icon Description Network is unavailable Private line registers successfully Register failed Registering Hands-free speakerphone mode Handset mode Headset mode Multi-lingual lowercase letters input mode Multi-lingual uppercase letters input mode Alphanumeric input mode Numeric input mode Multi-lingual uppercase and lowercase...
Page 16 User Guide for the SIP-T26P IP Phone Icon Description Phone Lock Received Calls Placed Calls Missed Calls Recording box is full A call cannot be recorded Recording starts successfully Recording cannot be started Recording cannot be stopped Power Indicator LED (Hardware version must be 4.0.0.2 or higher)
Page 17: User Interfaces
The above introduces the default LED status. The statuses of the power indicator LED and BLF key are configurable via web user interface. For more information, refer to Yealink_SIP-T2xP_IP_Phones_Administrator_Guide. Two ways to customize configurations of your SIP-T26P IP phone: The user interface on the IP phone. ...
Page 18: Phone User Interface
User Guide for the SIP-T26P IP Phone You can customize your phone by pressing the Menu soft key to access the phone user interface. The Advanced Settings option is only accessible to the administrator, and the default administrator password is “admin” (case-sensitive). For more information on...
Page 19 Overview Options Phone User Interface Web User Interface --Logo Customization × --DSS Keys √ --Account Registration √ --Dial Plan × --Emergency Number × --Live Dialpad × --Hotline √ Basic Call Features --Recent Call In Dialing × --Auto Answer √ --Auto Redial √...
Page 20: Documentations On
--STUN Server √ Note The table above lists most of the feature options. Please refer to the relevant sections for more information. The following table shows documentations available for the SIP-T26P IP phone. Name Contents Where found Language Basic call features and...
Page 21: Getting Started
Basic Network Settings  Registration  Idle Screen  If you require additional information or assistance with your new phone, contact your system administrator. The following components are included in your SIP-T26P IP phone package: SIP-T26P IP phone  Phone Stand ...
Page 22: Optional Accessories
User Guide for the SIP-T26P IP Phone Handset & Handset Cord  Ethernet Cable  Quick Start Guide  Check the list before installation. If you find anything missing, contact your system administrator. The following items are optional accessories for your SIP-T T26P IP phone. You need to purchase them separately if required.
Page 23 Getting Started Headset  If your phone is already installed, proceed to Phone Initialization on page 13. This section introduces how to install the phone: 1) Attach the stand 2) Connect the handset and optional headset 3) Connect the network and power Attach the stand Connect the handset and optional headset Note...
Page 24: Power Over Ethernet
Connect the included or a standard Ethernet cable between the Internet port on the phone and the one on the wall or switch/hub device port. Power over Ethernet With the included or a regular Ethernet cable, the SIP-T26P IP phone can be powered from a PoE-compliant switch or hub. To connect the PoE: Connect the Ethernet cable between the Internet port on the phone and an available port on the in-line power switch/hub.
Page 25: Phone Initialization
Getting Started After your phone is powered on, the system boots up and performs the following steps: Automatic Phone Initialization The phone finishes the initialization by loading the saved configuration. The LCD screen displays “Initializing, Please wait…” during this process. DHCP (Dynamic Host Configuration Protocol) The phone attempts to contact a DHCP server in your network to obtain valid network settings (e.g., IP address, subnet mask, default gateway address and DNS address) by...
Page 26 User Guide for the SIP-T26P IP Phone Enter the user name (admin) and password (admin) in the login page. Click Confirm to login. The phone status is displayed on the first page of the web user interface. If your phone cannot contact a DHCP server for any reason, you need to configure network settings manually.
Page 27 Getting Started Press to select IPv4, IPv6 or IPv4 & IPv6 from the IP Mode field. Press the Save soft key to accept the change or the Back soft key to cancel. To configure a static IPv4 address via phone user interface: Press Menu->Settings->Advanced Settings (default password: admin) ->Network->WAN Port.
Page 28: Idle Screen
The SIP-T26P IP phone supports up to 3 accounts. If your phone is not registered, you may have to register it.
Page 29 Getting Started The idle screen displays the label of current account, time and date, and four soft keys.
Page 30 User Guide for the SIP-T26P IP Phone...
Page 31: Customizing Your Phone
Customizing Your Phone You can customize your SIP-T26P IP phone by personally configuring certain settings, for example, backlight, time & date and ring tones. You can add contacts to the phone’s local directory manually or from call history. You can also personalize different ring tones for different callers.
Page 32: Backlight
User Guide for the SIP-T26P IP Phone You can configure the backlight status on the LCD screen from the following options: Always Off: Backlight is turned off permanently.  Always On: Backlight is on permanently.  15s, 30s, 60s, 120s, 300s, 600s or 1800s: Backlight is turned off when the phone is ...
Page 33: Time & Date
Customizing Your Phone To change the language for the web user interface: Click on Settings->Preference. Select the desired language from the pull-down list of Language. Click Confirm to accept the change. Text displayed on the web user interface will change to the selected language. The time and date are displayed on the LCD screen when the phone is idle.
Page 34 User Guide for the SIP-T26P IP Phone Press the Save soft key to accept the change or the Back soft key to cancel. Note Please refer to Appendix A - Time Zones for the list of available time zones on the IP phone.
Page 35: Administrator Password
Customizing Your Phone The date formats available: Date Format Example(2014-1-16) WWW MMM DD Thu Jan 16 DD-MMM-YY 16-Jan-14 YYYY-MM-DD 2014-01-16 DD/MM/YYYY 16/01/2014 MM/DD/YY 01/16/14 DD MMM YYYY 16 Jan 2014 WWW DD MMM Thu 16 Jan Time and date is configurable via web user interface at the path Settings->Time & Date. The Advanced Settings option is only accessible to the administrator.
Page 36: Phone Lock
User Guide for the SIP-T26P IP Phone You can set the “#” or “*” to perform as a send key while dialing. To configure key as send via phone user interface: Press Menu->Features->Key as Send. Press , or the Switch soft key to select # or * from the Key as Send field, or select Disabled to disable this feature.
Page 37 Customizing Your Phone To activate the phone lock via phone user interface: Press Menu->Settings->Advanced Settings (default password: admin) ->Phone Lock. Press , or the Switch soft key to select the desired type from the Phone Lock field. Press the Save soft key to accept the change. Long press to lock the phone immediately when the phone is idle.
Page 38 User Guide for the SIP-T26P IP Phone To change the phone unlock PIN via phone user interface: Press Menu->Settings->Basic Settings->Change PIN. Enter the old PIN in the Current PIN field. Enter the new PIN in the New PIN field. Re-enter the new password in the Confirm PIN field.
Page 39: Volume
Customizing Your Phone Press , or the Switch soft key to select Disabled from the Phone Lock field. Press the Save soft key to accept the change. Phone lock is configurable via web user interface at the path Features->Phone Lock. You can press the Volume key to adjust the ringer volume when the phone is idle.
Page 40: Ring Tones
User Guide for the SIP-T26P IP Phone Ring tones are used to indicate incoming calls. You can select different ring tones to distinguish different accounts registered on your phone, or to distinguish your phone from your neighbor’s. To select a ring tone for the phone via phone user interface: Press Menu->Settings->Basic Settings->Sound->Ring Tones->Common.
Page 41 Customizing Your Phone A ring tone for the account is configurable via web user interface at the path Account->Basic->Ring Type. Note The ring tone for an incoming call on the phone may be different. For example, when the phone receives an incoming call from a contact stored in the local directory, it will play the ring tone assigned to the contact in the contact directory (refer to Adding Contacts).
Page 42: Directory
User Guide for the SIP-T26P IP Phone Directory provides easy access to frequently used lists. The lists may contain Local Directory, History, Remote Phone Book and LDAP . To configure the directory via web user interface: Click on Directory->Setting. In the Directory block, select the desired list from the Disabled column and then click The selected list appears in the Enabled column.
Page 43: Local Directory
Customizing Your Phone the directory via phone user interface: view Press the Dir soft key when the phone is idle. The LCD screen displays the list(s) in the directory. If there is only one list in the directory, press the Dir soft key to enter this list directly. The built-in phone directory can store the names and phone numbers of your contacts.
Page 44 User Guide for the SIP-T26P IP Phone Press to select the desired group ring tone from the Ring field. If Auto is selected, this group will use the ring tone specified for the contact. If no ring tone is specified for the contact, it will then play the ring tone specified for the account.
Page 45: Adding Contacts Manually
Customizing Your Phone To delete a group from the local directory: Press the Dir soft key. The IP phone enters the local directory directly as there is only Local Directory enabled in the directory by default. If Local Directory is removed from the directory, press Menu->Dir->Local Directory to enter the local directory.
Page 46 User Guide for the SIP-T26P IP Phone The IP phone enters the local directory directly as there is only Local Directory enabled in the directory by default. If Local Directory is removed from the directory, press Menu->Dir->Local Directory to enter the local directory.
Page 47 Customizing Your Phone Press the Option soft key, and then select Add to Contacts from the prompt list. Enter the contact name. Press the Save soft key to accept the change. The entry is successfully saved to the local directory. Adding Contacts from a Remote Phone Book To add a contact to the local directory from a remote phone book: Press Dir->Remote Phone Book.
Page 48 User Guide for the SIP-T26P IP Phone Press the Enter soft key. If the groups have been added to the local directory, select the desired group and then press the Enter soft key. Press to select the desired contact. Press the Option soft key, and then select Detail from the prompt list.
Page 49 Customizing Your Phone Press the OK soft key to confirm the deletion or the Cancel soft key to cancel. To place a call to a contact from the local directory: Press the Dir soft key. The IP phone enters the local directory directly as there is only Local Directory enabled in the directory by default.
Page 50 User Guide for the SIP-T26P IP Phone If Local Directory is removed from the directory, press Menu->Dir->Local Directory to enter the local directory. Press to select the All Contacts field. Press the Search soft key. Enter a few continuous characters of the contact name or continuous numbers of the contact number (office, mobile or other number) using the keypad.
Page 51 Customizing Your Phone The LCD screen will display search results in the adjusted order. Click Confirm to accept the change. Note Search source list in dialing is configurable via web user interface only. To search for a contact in the enabled search source lists: Pick up the handset, press the speakerphone or press the line key.
Page 52 User Guide for the SIP-T26P IP Phone To import an XML contact list file via web user interface: Click on Directory->Local Directory. Click Browse to locate a contact list file (the file format must be *.xml) from your local system.
Page 53: Blacklist
Customizing Your Phone At least one item should be selected to be imported into the local directory. Click Import to complete importing the contact list. To export contact list via web user interface: Click on Directory->Local Directory. Click Export XML (or Export CSV). Click Save to save the contact list to your local system.
Page 54: Remote Phone Book
User Guide for the SIP-T26P IP Phone Press , or the Switch soft key to select the desired account from the Account field. If Auto is selected, the phone will use the first available account when placing calls to the contact from the blacklist.
Page 55 Customizing Your Phone You can configure your new phone to access up to 5 remote phone books. The phone supports up to 2500 remote phone book entries. For the access URL of the remote phone book, contact your system administrator. To configure an access URL for a remote phone book via web user interface: Click on Directory->Remote Phone Book.
Page 56 User Guide for the SIP-T26P IP Phone Press Menu->Dir->Remote Phone Book. If Remote Phone Book is added to the directory, press Dir->Remote Phone Book to enter the remote phone book. Select the desired remote group, and then press the Enter soft key to load the remote phone book.
Page 57 The default value is 21600 seconds. Click Confirm to accept the change. The SIP-T26P IP phone maintains call history lists of Placed Calls, Received Calls, Missed Calls and Forwarded Calls. Call history lists support up to100 entries. You can view call history, place a call, add a contact or delete an entry from the call history list.
Page 58 User Guide for the SIP-T26P IP Phone Press the Option soft key, and then select Detail from the prompt list. The detailed information of the entry appears on the LCD screen. To place a call from the call history list: Press the History soft key.
Page 59 Customizing Your Phone You can upload your custom logo which will be displayed on the idle screen. To upload a custom logo via web user interface: Click on Features->General Information. Select Custom Logo from the pull-down list of Use Logo. Click Browse to locate the logo file from your local system.
Page 60 User Guide for the SIP-T26P IP Phone To activate the headset: Press on the phone. The HEADSET key LED illuminates solid green when the headset mode is activated key or the Answer soft key to answer a call. The call will connect to your Press the line headset automatically.
Page 61 Customizing Your Phone Press to activate the headset mode. Note If headset prior is enabled, the headset mode will not be deactivated until you press the HEADSET key again. If headset prior is disabled, the headset mode can be deactivated by pressing the speakerphone key or the HEADSET key.
Page 62: Dss Keys
There are four types of DSS keys: Memory Keys, Line Keys, Programmable Keys and Ext Keys. The details will be introduced in the following. The use of line keys and memory keys are almost the same. The SIP-T26P IP phone supports 10 memory keys and 3 line keys.
Page 63 Customizing Your Phone XML Group  XML Brower  LDAP  Conference  Forward  Transfer  Hold    Group Listening  Zero Touch   Phone Lock  Directory  For the features not listed above, refer to Basic Call Features on page Advanced...
Page 64 User Guide for the SIP-T26P IP Phone Voice Mail You can use this key feature to quickly connect voice mail. For more information, refer to Voice Mail on page 121. Type (Key Event) Dependencies: Key Type (Voice Mail) Account ID (the account this feature will be applied to) Value (the voice mail access code) Usage: Press the DSS key to dial out the voice mail access code.
Page 65 Customizing Your Phone Prefix You can use this key feature to add a specified prefix number before the dialed number. Type (Key Event) Dependencies: Key Type (Prefix) Value (the prefix number) Usage: Press the DSS key when the phone is idle, the phone will then enter the pre-dialing screen and display the prefix number that you specified in the Value field.
Page 66 User Guide for the SIP-T26P IP Phone LDAP You can use this key feature to quickly access a LDAP search screen. Type (Key Event) Dependencies: Key Type (LDAP) Usage: Press the DSS key to access the LDAP search screen. Enter a few continuous characters of the contact name or continuous numbers of the contact number using the keypad.
Page 67 Customizing Your Phone Type (Key Event) Dependencies: Key Type (Tran) Value (the number you want to transfer to) Usage: When the transfer mode on DSS key is Blind Transfer, press the DSS key to complete  the blind transfer to the number specified in the Value field. When the transfer mode on DSS key is Attended Transfer, press the DSS key to dial ...
Page 68 User Guide for the SIP-T26P IP Phone Activate or deactivate DND for one or all accounts. Note When DND is activated, the incoming calls will be rejected automatically. You can use this key feature to quick access text message. For more information, refer to Short Message Service (SMS) on page 119.
Page 69 Customizing Your Phone containing a specific URL. Type (URL) Dependencies: Value (the URL contained in the HTTP GET request) Usage: Press the DSS key to trigger the phone to send an HTTP GET request containing the URL specified in the Value field. Phone Lock You can use this key feature to immediately lock your phone instead of long pressing...
Page 70 User Guide for the SIP-T26P IP Phone You can customize the soft keys, navigation keys and function keys on the keypad. To customize programmable keys via web user interface: Click on DSSKey->Programmable Key. Customize specific features for these keys. Click Confirm to accept the change.
Page 71 Note Ext keys are configurable via web user interface only. You can register one or multiple accounts on the SIP-T26P IP phone. You can also configure each line key to associate with an account or configure multiple line keys to associate with an account.
Page 72: Dial Plan
Your phone can be configured to have a combination of accounts with a single line key and accounts with multiple line keys. Dial plan is a string of characters that governs the way your SIP-T26P IP phone processes the inputs received from your phone keypad. The SIP-T26P IP phone supports the...
Page 73 Customizing Your Phone Replace Rule  Dial-now  Area Code  Block Out  The basic expression syntax you need to know: The dot ”.” can be used as a placeholder or multiple placeholders for any character. Example: “12.” would match “123”, “1234”, “12345”, "12abc", etc. An “x”...
Page 74 User Guide for the SIP-T26P IP Phone Enter the desired line ID in the Account field or leave it blank. Click Add to add the replace rule. When you enter the number “1” using the keypad and then press the Send soft key, the phone will dial out “1234”...
Page 75 Customizing Your Phone You can configure one or more dial-now rules (up to 100) on your phone. When the dialed out number matches the dial-now string, the number will be dialed out automatically. For example, a dial-now rule is configured as “2xx”, any entered three-digit string beginning with 2 will then be dialed out automatically on the phone.
Page 76 User Guide for the SIP-T26P IP Phone Enter the time between 1 and 14 (seconds) in the Time-Out for Dial-Now Rule field. Click Confirm to accept the change. Note Delay time for dial-now rule is configurable via web user interface only.
Page 77 Customizing Your Phone For more information on the valid values for the Account field, refer to Replace Rule on page 61. Click Confirm to accept the change. Note The default values of minimum and maximum length are 1 and 15 respectively. Area code is configurable via web user interface only.
Page 78: Emergency Number
User Guide for the SIP-T26P IP Phone Enter the desired line ID in the Account field or leave it blank. For more information on the valid values for Account field, refer to Replace Rule page 61. Click Confirm to add the block out number.
Page 79: Live Dialpad
Emergency number is configurable via web user interface only. You can enable live dialpad on the SIP-T26P IP phone, which enables the IP phone to automatically dial out a phone number without the pressing of the send key. You can also configure a delay, where the phone will dial out the phone number automatically after the designated period of time.
Page 80: Hotline
User Guide for the SIP-T26P IP Phone Click Confirm to accept the change. Note Live dialpad is configurable via web user interface only. You can dial a hotline number immediately upon lifting the handset, pressing the Speakerphone key or pressing a line key. You can also configure a delay, where the phone will dial out the hotline number automatically after the designated period of time.
Page 81: Basic Call Features
Basic Call Features The SIP-T26P IP phone is designed to be easily used like a regular phone on a public switched telephone network (PSTN). You can place calls, answer calls, transfer a call to someone else, or conduct a conference call.
Page 82 User Guide for the SIP-T26P IP Phone Using the speakerphone  Using the headset  You can also dial the number first, and then choose the way you want to speak to the other party. You can also search and dial a contact from call history, local directory or remote phone book.
Page 83 SIP-T26P IP phone can handle a maximum of 6 calls at one time. To place multiple calls: You can have more than one call on your SIP-T26P IP phone. To place a new call during an active call, do one of the following: Press the line key.
Page 84 User Guide for the SIP-T26P IP Phone Using the headset  Note You can reject incoming calls by pressing the X key or the Reject soft key. You can also activate the Do Not Disturb mode to reject all incoming calls without ringing on your phone.
Page 85: Recent Call In Dialing
Basic Call Features The incoming call is answered and the original call is placed on hold. Press to access the new call. Press or the Answer soft key. The incoming call is answered and the original call is placed on hold. To end a call: Do one of the following: If you are using the handset, press the Cancel soft key or hang up the handset.
Page 86: Auto Answer
User Guide for the SIP-T26P IP Phone To enable recent call in dialing via web user interface: Click on Directory->Setting. Select Enabled from the pull-down list of Recent Call In Dialing. Click Confirm to accept the change. Note Recent call in dialing is configurable via web user interface only.
Page 87: Auto Redial
Basic Call Features Press Menu->Settings->Advanced Settings (default password: admin) ->Accounts. Select the desired account and then press the Enter soft key. Press , or the Switch soft key to select Enabled from the Auto Answer field. Press the Save soft key to accept the change or the Back soft key to cancel. icon appears on the LCD screen.
Page 88: Call Completion
User Guide for the SIP-T26P IP Phone The default time interval is 10 seconds. Enter the desired number of redial attempts in the Redial Times field. The default times are 10. Press the Save soft key to accept the change or the Back soft key to cancel.
Page 89 Basic Call Features To configure call completion via phone user interface: Press Menu->Features->Call Completion. Press , or the Switch soft key to select Enabled from the Call Completion field. Press the Save soft key to accept the change or the Back soft key to cancel. Call completion is configurable via web user interface at the path Features->General Information.
Page 90: Recall
User Guide for the SIP-T26P IP Phone You can press a recall key to place a call back to the last incoming call. To configure a recall key via phone user interface: Press Menu->Features->DSS Keys->Memory Keys (or Line Keys). Select a desired DSS key.
Page 91 Basic Call Features Other calls can be made and received while placing the original call on hold. When you place a call on hold, your IP PBX may play music to the other party while waiting. To place a call on hold: Press or the Hold soft key during a call.
Page 92 User Guide for the SIP-T26P IP Phone or all accounts. Two DND modes: Phone (default): DND is effective for the phone system.  Custom: DND can be configured for each or all accounts.  You can receive incoming calls from authorized numbers when DND is enabled.
Page 93 Basic Call Features Incoming calls will be rejected automatically and "n New Missed Call(s)" ("n" indicates the number of missed calls) will appear on the LCD screen. When DND and busy forward are enabled in phone mode, calls will be sent to the Note configured destination number.
Page 94 User Guide for the SIP-T26P IP Phone To activate DND in the custom mode for all accounts: Press the DND soft key when the phone is idle. The LCD screen displays a list of the accounts on the phone. Press the All On soft key to activate DND for all accounts.
Page 95: Call Forward
Basic Call Features When DND is enabled on the phone, the phone can still receive incoming calls from the numbers specified in the DND Authorized Numbers field. Note DND authorized number is configurable via web user interface only. When the phone receives a voice mail, the voice mail prompt window will pop up by default, if you want to disable the feature, contact your system administrator for more information.
Page 96 User Guide for the SIP-T26P IP Phone In the Forward block, mark the desired radio box in the Mode field. Click Confirm to accept the change. Note Call forward mode is configurable via web user interface only. To enable call forward in phone mode: Press Menu->Features->Call Forward.
Page 97 Basic Call Features b.) If you select Busy Forward: 1) Press , or the Switch soft key to select Enabled from the Busy Forward field. 2) Enter the destination number you want to forward incoming calls to when the phone is busy in the Forward To field. 3) (Optional.) Enter the busy forward on code and off code respectively in the On Code and Off Code field.
Page 98 User Guide for the SIP-T26P IP Phone Press to select the desired account and then press the Enter soft key. Press to select the desired forwarding type, and then press the Enter soft key. Depending on your selection: a.) If you select Always Forward, you can enable it for a specific account.
Page 99 Basic Call Features 3) (Optional.) Enter the busy forward on code and off code respectively in the On Code and Off Code field. You can also enable busy forward for all accounts. After busy forward was enabled for a specific account, do the following: 1) Press to select the Busy field.
Page 100 User Guide for the SIP-T26P IP Phone 1) Press to select the No Answer Forward field. 2) Press the All Lines soft key. The LCD screen prompts “Copy to all lines?”. 3) Press the OK soft key to accept the change or the Cancel soft key to cancel.
Page 101 Basic Call Features forward. Press the Save soft key to accept the change. Dynamic Forwarding To forward an incoming call to another party: When the phone is ringing, press the FWD soft key. Enter the number you want to forward the incoming call to. Press , or the Send soft key.
Page 102: Call Waiting
User Guide for the SIP-T26P IP Phone and search for the contact (Directory should be configured in advance. Refer to Directory on page for more information.). Press the Dir soft key, and then select History. Select the desired list and use to select the entry (Directory should be configured in advance.Refer to...
Page 103: Conference
Network conference is not available on all servers. For more information, contact your system administrator. The SIP-T26P IP phone supports up to 3 parties (including yourself) in a conference call. This is the default method of conference called Local Conference.
Page 104: Network Conference
Split soft key to split the conference call into two individual calls on hold. To drop the conference call, press the Cancel soft key. You can use network conference on the SIP-T26P IP phone to conduct a conference with multiple participants.
Page 105 Basic Call Features Enter the conference URI (e.g., conference@example.com) in the Conference URI field. Click Confirm to accept the change. Note Network conference is configurable via web user interface only. To set up a network conference call: Place a call to the first party. Press or the Conf soft key to place a new call.
Page 106: Call Park
User Guide for the SIP-T26P IP Phone You can use call park to place a call on hold, and then retrieve the call from another phone in the system (for example, a phone in another office or conference room). You can park an active call by pressing the call park key on the phone.
Page 107: Directed Call Pickup
You can use call pickup to answer someone else’s incoming call on your phone. The SIP-T26P IP phone supports directed call pickup and group call pickup. Directed call pickup is used for picking up a call that is ringing at a target phone number. Group call pickup is used for picking up a call that is ringing at any phone number in a certain group.
Page 108 User Guide for the SIP-T26P IP Phone Enter the directed call pickup code in the Directed Call Pickup Code field. Click Confirm to accept the change. To configure the directed call pickup code on a per-line basis via web user interface: Click on Account.
Page 109: Group Call Pickup
Basic Call Features To pick up a call directly: Pick up the handset and press the more soft key. The DPickup soft key appears on the LCD screen. Press the DPickup soft key on your phone when the target phone receives an incoming call.
Page 110 User Guide for the SIP-T26P IP Phone Enter the group call pickup code in the Group Call Pickup Code field. Click Confirm to accept the change. To configure the group call pickup code on a per-line basis via web user interface: Click on Account.
Page 111: Anonymous Call On
Basic Call Features To pick up a call in the group: Pick up the handset. The GPickup soft key appears on the LCD screen. Press the GPickup soft key on your phone when a phone in the group receives an incoming call.
Page 112: Anonymous Call Rejection On
User Guide for the SIP-T26P IP Phone Press to select Enabled from the Local Anonymous field. (Optional.) Press to select the desired value from the Send Anony Code field. (Optional.) Enter the anonymous call on code and off code respectively in the On Code and Off Code field.
Page 113 Basic Call Features (Optional.)Press , or the Switch soft key to select Enabled from the Anon Reject field. (Optional.) Enter the anonymous call rejection on code and off code respectively in the On Code and Off Code field. The phone will send the configured on code or off code depending on your selection when you enable or disable local anonymous rejection feature on the phone.
Page 114 User Guide for the SIP-T26P IP Phone...
Page 115: Led Instructions On
Advanced Phone Features This chapter provides operating instructions for the advanced features of the SIP-T26P IP phone. Topics include: Busy Lamp Field (BLF)  BLF List  Call Recording  Hot Desking  Intercom  Multicast Paging  Music on Hold ...
Page 116 User Guide for the SIP-T26P IP Phone Press , or the Switch soft key to select the desired line from the Account ID field. Enter the phone number or extension you want to monitor in the Value field. (Optional.) Enter the pickup code in the Extension field.
Page 117: Blf List
Advanced Phone Features In the following figure, the LCD screen shows an incoming call from 1002 on the monitored line. Note If your phone is locked and the type of the phone lock is configured as Function Keys or All Keys, you cannot use the Pickup, Send, NewCall and Cancel soft keys until unlocked. When there is an active call on the IP phone, you can transfer the active call to the monitored phone number directly by pressing the BLF key.
Page 118 User Guide for the SIP-T26P IP Phone When a call is being parked against the monitored phone, press the BLF List key to  retrieve the parked call from the monitored user. Before retrieving the parked call, ensure that the BLF List Retrieve call parked Code has been configured in advance.
Page 119: Call Recording
For more information about pickup Code, refer to Call Pickup on page 95. You can record calls by pressing a record key on the phone. The SIP-T26P IP phone supports record and URL record. Two ways of call recording: Record: The phone sends SIP INFO message containing a specific header “Record: ...
Page 120 User Guide for the SIP-T26P IP Phone Press , or the Switch soft key to select URL Record from the Type field. Enter the URL (e.g., http://10.1.2.224/phonerecording.cgi) in the Value field. Press the Save soft key to accept the change or the Back soft key to cancel.
Page 121: Hot Desking
You can use hot desking on the SIP-T26P IP phone to log out of existing accounts and then log into a new account, that is, many users can share the phone resource at different times.
Page 122: Intercom
User Guide for the SIP-T26P IP Phone To use hot desking: Press the hot desking key when the phone is idle. The LCD screen prompts “Clear all account config?”. Press the OK soft key, registration configurations of all accounts will be cleared immediately.
Page 123: Incoming Intercom Calls
Press the intercom key again or the Cancel soft key to end the intercom call. The SIP-T26P IP phone supports automatically to answer an incoming intercom call by default. The phone automatically plays a warning tone when it receives an incoming intercom call.
Page 124 User Guide for the SIP-T26P IP Phone Make the desired changes (Press to switch between different intercom features). Press the Save soft key to accept the change or the Back soft key to cancel. These specific parameters are configurable via web user interface at the path Features->Intercom.
Page 125: Multicast Paging
Advanced Phone Features You can use multicast paging to quickly and easily forward out time sensitive announcements to people within the multicast group. You can configure a multicast paging key or a paging list key on the phone, which allows you to send a Real Time Transport Protocol (RTP) stream to the pre-configured multicast address(es) without involving SIP signaling.
Page 126 User Guide for the SIP-T26P IP Phone To configure paging list via phone user interface: Press the paging list key when the phone is idle. Press to select a desired paging group. The default tag is Empty if it is not configured before.
Page 127 Advanced Phone Features If you want to delete all paging group, you can press the Del All soft key. You can also configure the phone to use a default codec for sending multicast RTP stream via web interface. To configure a default codec for multicast paging via web user interface: Click on Features->General Information.
Page 128 User Guide for the SIP-T26P IP Phone The following figure shows a multicast RTP session on the phone: Press the Hold soft key to place the current multicast RTP session on hold. Press the Cancel soft key to cancel the multicast RTP session.
Page 129 Advanced Phone Features 1 to 10: Define the priority of an active call, 1 is the highest priority, 10 is the lowest.  Disabled: The voice call in progress will take precedence over all incoming paging  calls. Paging Priority Active The paging priority active parameter decides how the phone handles the incoming multicast paging calls when there is already a multicast paging call on the phone.
Page 130: Music On Hold
User Guide for the SIP-T26P IP Phone Music on hold (MoH) is the business practice of playing recorded music to fill the silence that would be heard by the party placed on hold. To use this feature, you should specify a SIP URI pointing to a Music on Hold Server account.
Page 131: Messages
Advanced Phone Features You can send and receive text messages using the SIP-T26P IP phone. New text messages can be indicated both acoustically and visually. When receiving a new text message, the phone will play a warning tone, and the LCD screen will prompt receiving new text messages with the number of waiting messages (example: 1 New Text Message(s)) and a flashing icon.
Page 132 User Guide for the SIP-T26P IP Phone To send a text message: Press Menu->Message->Text Message->New Message. Compose the new text message. You can press the abc soft key to change the input mode. Press the Send soft key after completing the content.
Page 133: Voice Mail
You can also delete a specific message after retrieving by pressing the Delete soft key. You can leave voice mails for someone else using the SIP-T26P IP phone. You can also listen to voice mails that are stored in a voice mailbox. When receiving a new voice mail, the phone will play a warning tone and the MESSAGE key LED will illuminate.
Page 134 User Guide for the SIP-T26P IP Phone To leave a voice mail: You can leave a voice mail for someone else when he/she is busy or inconvenient to answer the call. Follow the voice prompt from the system server to leave a voice mail, and then hang up.
Page 135: Message Waiting Indicator (Mwi)
The MWI service is unsolicited for some servers, so the SIP-T26P IP phone only handles the MWI messages sent from the server. But for other servers, the MWI service is solicited, so the SIP-T26P IP phone must enable subscription for MWI.
Page 136 User Guide for the SIP-T26P IP Phone Enter the period time in the MWI Subscription Period (Seconds) field. Click Confirm to accept the change. To enable Subscribe MWI to Voice Mail via web user interface: Click on Account. Select the desired account from the pull-down list of Account.
Page 137 Advanced Phone Features The IP phone will subscribe to the voice mail number for MWI service using Subscribe MWI to Voice Mail. Note MWI subscription is configurable via web user interface only.
Page 138 User Guide for the SIP-T26P IP Phone...
Page 139: Phone Status On
Troubleshooting This chapter provides general troubleshooting information to help to solve the problems you might encounter when using your SIP-T26P IP phone. If you require additional information or assistance with your new phone, contact your system administrator. Why is the LCD screen blank? Ensure that the phone is properly plugged into a functional AC outlet.
Page 140: Volume On
User Guide for the SIP-T26P IP Phone How to obtain the MAC address of a phone when the phone is not powered on? Three ways to obtain the MAC address of a phone: You can ask your supplier for the shipping information sheet which includes MAC ...
Page 141 Troubleshooting Why is my headset not working? Check that the headset cord is fully connected to the headset jack on the phone.  Refer to Phone Installation on page 11. Check that the headset mode is activated. Refer to Headset Mode ...
Page 142 User Guide for the SIP-T26P IP Phone Enter the desired time (in seconds) in the Play Hold Tone Delay field. Click Confirm to accept the change. Why can’t I send a SMS to any other phone? depends on support from a SIP server.
Page 143 Troubleshooting Click Confirm to accept the change. Note If you are logging into the web user interface of the phone with user credentials, you need to enter the current user password in the Old Password field. User password is configurable via the web user interface only. How to make a call using SRTP? You can enable SRTP to encrypt the audio stream(s) of phone calls.
Page 144 User Guide for the SIP-T26P IP Phone How to reboot the phone? To reboot the phone via web user interface: Click on Settings->Upgrade. Click Reboot to reboot the phone. Note Any reboot of your phone may take a few minutes.
Page 145 Troubleshooting Click Export to open file download window, and then save the file to your local system. How to export system log? We may need you to provide a system log to help analyze your problem. To export the system log to a local PC via web user interface: Click on Settings->Configuration.
Page 146 User Guide for the SIP-T26P IP Phone Click Export to open file download window, and then save the file to your local system. You can also export the system log to a syslog server. Contact your system administrator for more information.
Page 147 Troubleshooting In the Export or Import Configuration block, click Export to open file download window, and then save the file to your local system. To import the phone configurations via web user interface: Click on Settings->Configuration. In the Export or Import Configuration block, click Browse to locate a configuration file from your local system.
Page 148 User Guide for the SIP-T26P IP Phone Click Browse to locate the required firmware from your local system. Click Upgrade to upgrade the firmware. The web user interface prompts “Firmware of the SIP Phone will be updated. It will take 5 minutes to complete. Please don't power off!”.
Page 149 Troubleshooting Press the OK soft key. The LCD screen prompts “Resetting…Please Waiting!”. The LCD screen prompts “Initializing Please wait…”. The phone will be reset to factory settings sucessfully after startup. Note Reset of your phone may take a few minutes. Do not power off until the phone has started up successfully.
Page 150 User Guide for the SIP-T26P IP Phone...
Page 151: Regulatory Notices
Without prior written consent, no organization or individual is permitted to  make any change to the structure or the safety design of the device. Yealink is under no circumstances liable to consequences or legal issues caused by such changes.
Page 152 User Guide for the SIP-T26P IP Phone Place the device on a stable and level platform.  Please do not place heavy objects on the device in case of damage and  deformation caused by the heavy load. Keep at least 10 cm between the device and the closest object for heat ...
Page 153: Appendix A - Time Zones
Appendix A-Time Zones Time Zone Time Zone Name −11:00 Samoa −10:00 United States-Hawaii-Aleutian −09:30 French Polynesia −09:00 United States-Alaska Time −08:00 Canada(Vancouver, Whitehorse) −08:00 Mexico(Tijuana, Mexicali) −08:00 United States-Pacific Time −07:00 Canada(Edmonton, Calgary) −07:00 Mexico(Mazatlan, Chihuahua) −07:00 United States-Mountain Time −07:00 United States-MST no DST −06:00...
Page 154 User Guide for the SIP-T26P IP Phone Time Zone Time Zone Name +01:00 France(Paris) +01:00 Germany(Berlin) +01:00 Hungary(Budapest) +01:00 Italy(Rome) +01:00 Luxembourg(Luxembourg) +01:00 Macedonia(Skopje) +01:00 Netherlands(Amsterdam) +01:00 Namibia(Windhoek) +02:00 Estonia(Tallinn) +02:00 Finland(Helsinki) +02:00 Gaza Strip(Gaza) +02:00 Greece(Athens) +02:00 Israel(Tel Aviv)
Page 155 Appendix A-Time Zones Time Zone Time Zone Name +10:00 Russia(Vladivostok) +10:30 Australia(Lord Howe Islands) +11:00 New Caledonia(Noumea) +11:00 Russia(Srednekolymsk Time) +11:30 Norfolk Island +12:00 New Zealand(Wellington, Auckland) +12:00 Russia(Kamchatka Time) +12:45 New Zealand(Chatham Islands) +13:00 Tonga(Nukualofa) +13:30 Chatham Islands +14:00 Kiribati...
Page 156 User Guide for the SIP-T26P IP Phone...
Page 157: Limitations Of Liability
Index Do Not Disturb (DND) Documentations About This Guide DSS Keys Account Management Dual Headset Account Registration Adding Contacts Adding Groups Administrator password Editing Contacts Anonymous Call Editing Groups Anonymous Call Rejection Emergency Number Answering Calls Ending Calls Area Code Attaching Stand Audio Settings General Settings...
Page 158 User Guide for the SIP-T26P IP Phone Messages Voice Mail Message Waiting Indicator Volume Multicast Paging Music on Hold Warranty Web User Interface Network Conference WEEE Warning Network Connection No answer Forward Outgoing Intercom Calls Overview Optional Accessories Packaging Contents...

Yealink SIP-T26P User Manual

About this Guide

Table of Contents

Overview

Advanced Phone Features

Getting Started

Customizing Your Phone

Basic Call Features

Quick Links

Related Manuals for Yealink SIP-T26P

Summary of Contents for Yealink SIP-T26P

Table of Contents