Yealink SIP-T26P User Manual
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Yealink SIP-T26P User Manual

Enterprise ip phone
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Summary of Contents for Yealink SIP-T26P

  • Page 2: About This Guide

    About This Guide Thank you for choosing this Enterprise IP Phone which is especially designed for power users in the office environment. It features fashion and sleek design, abundant telephony applications, broad interoperability with the popular 3 party VoIP products, fulfilling the VoIP deployment needs from enterprise and ITSP.

  • Page 3: Table Of Contents

    Tables of Contents Getting Started.................- 1 - Packing List ..........................- 1 - Assembling the Phone........................ - 2 - Configuration and Registration ....................- 4 - Configuring via Web Page ....................- 4 - Configuring via keypad...................... - 6 - Overview ..................- 7 - Keypad Instruction........................
  • Page 4 Answering an incoming call..................... - 24 - Denying an incoming call ....................- 25 - DND ..........................- 25 - Call Forward ........................- 25 - During an Active Call ......................- 26 - Mute ..........................- 26 - Call Hold .......................... - 26 - Call Waiting ........................
  • Page 5 Call Park........................... - 45 - Group Listening ....................... - 45 - SMS..........................- 45 - Voicemail ......................... - 46 - Custom ..........................- 46 - Public Hold ........................- 46 - Private Hold ........................- 46 - Tone Settings..........................- 47 - Trouble Shooting ................- 48 -...

  • Page 6: Getting Started

    Enterprise IP Phone Getting Started Getting Started Packing List The following components are included in your package: Enterprise IP Phone Phone Stand Power Adapter - 1 -...

  • Page 7: Assembling The Phone

    Enterprise IP Phone Getting Started Handset & Handset Core Ethernet Cable Quick Installation Guide & Quick Reference Check this list before installation to ensure that you have received each item. If you are missing any items, contact your IP phone reseller. Assembling the Phone This section introduce how to assemble the phone with the components in the packing list：...
  • Page 8 Enterprise IP Phone Getting Started 1) Attach the Stand, as shown below: 2) Connect Handset and Headset, as shown below: Note: Headset is not provided in the packing list. Please contact your distributor for more information. 3) Connect Network and Power There are two ways for network and power source connections.

  • Page 9: Configuration And Registration

    Enterprise IP Phone Getting Started Note: If inline power is provided, do not install AC adapter. Make sure the Ethernet cable and switch/hub are PoE compliant. The Internet Port can be also connected to Hub/Switch/IP PBX or other internet devices. The phone can also share the network connection with other network devices such as PC.
  • Page 10 Enterprise IP Phone Getting Started Network Settings Choose Network->Internet Port (WAN), DHCP: By default the phone attempts to contact a DHCP Server in your network in order to obtain its valid network settings, e.g. IP address, sub mask, gateway, DNS server, etc.

  • Page 11: Configuring Via Keypad

    Enterprise IP Phone Getting Started Configuring via keypad Network Settings: Press Menu->Settings->Advanced Setting->Network->WAN Port/ PC Port/VLAN to enter the internet relating configuration page. Account Settings: Press Menu->Settings->Advanced Setting->Account->Enter to configure the account settings. You can refer to the above “Configuring via Web Page” for the parameter details. - 6 -...

  • Page 12: Overview

    Enterprise IP Phone Overview Overview Keypad Instruction You can check the following list which introduces the IP phone’s keypad in details: Power Indication LED It will show the power status, it will be on if the phone is powered, off if the phone is not powered.
  • Page 13 Enterprise IP Phone Overview Dial Pad Use the DTMF hard keys to enter numbers, letters and special characters. Depending on the selected input mode, you can enter digits, lower / upper case or special characters. Navigation Keys Use the navigation keys to navigate in the display menus and confirm and cancel actions.

  • Page 14: Led Instruction

    Enterprise IP Phone Overview LED Instruction Table 1 Call /Line Appearance Button LEDs for BLF LED Status Description Steady green Call/line appearance is in idle status Slow blinking red Call/line appearance is ringing Steady red Call/line appearance is active Fast blinking red Call/line appearance is not available It is not active as call/line appearance Table 2 Call /Line Appearance Button LEDs for BLA (Bridged Line Appearances)

  • Page 15: Icon Instruction

    Enterprise IP Phone Overview Icon Instruction The IP Phone displays different kinds of icons on its LCD, you can refer to the following table for their meanings: Icon Description Flashes when the internet is disconnected Account register failed Account registering Account register successful Missed calls Call in...
  • Page 16 Enterprise IP Phone Overview Phone Options Phone UI Web UI Status --IP Address --MAC Address √ √ --Firmware --Network --Phone --Accounts Call Features --Forward √ --Call Waiting √ --Auto Answer √ √ --DSS Keys √ --“#” as send √ --Dial Plan --Dial Tone Basic Phone Functions --Language...
  • Page 17 Enterprise IP Phone Overview User and Administrator Mode Your phone can be used in user or administrator mode. Administrator mode is the default setting with full configuration rights. The default administrator password is admin. - 12 -...

  • Page 18: Customizing Your Phone

    Enterprise IP Phone Customizing Your Phone Customizing Your Phone General Settings Phone Status You can view the status of your phone using the Phone interface or the Web interface. This option allows you to review: Network status: IP Address, Mac Address, Gateway, DNS, WAN and LAN; Phone status: Phone Name, Product ID, Hardware version, etc;...

  • Page 19: Time And Date

    Enterprise IP Phone Customizing Your Phone To change the language via Phone interface： 1) Press Menu->Settings->Basic Setting->Language. 2) Scroll through the list of available languages. 3) Press the Save softkey when the desired language is highlighted. The language appears on the graphic display will be changed to the one you chose. 4) Press Back softkey to return to the previous screen.

  • Page 20: Keypad Lock

    Enterprise IP Phone Customizing Your Phone automatically. Please refer to the instruction above for the parameters’ detail. Note: By default the time zone is +8 China, Philippines, Malaysia, Daylight Saving Time is disabled. Keypad Lock You can lock the keypad of your phone when you are temporarily not using it. This function helps you to protect your phone from unauthorized use.

  • Page 21: Audio Settings

    Enterprise IP Phone Customizing Your Phone Audio Settings Volume You can adjust the volume of handset/speaker/headset. To adjust the volume when you are not in an active call: 1) Press Menu->Settings->Basic Setting. 2) Scroll to Phone Volume, and press Enter softkey, highlight the one you want to adjust the volume, use the Volume Adjustment Bar or navigation keys to adjust the volume.

  • Page 22: Codec Selection

    Enterprise IP Phone Customizing Your Phone To adjust the volume via Phone interface: 1) Press Menu->Settings->Basic Setting->Enter. 2) Scroll to Phone Volume->Ring Volume, use the Volume Adjustment Bar or navigation keys to adjust the volume. 3) Press OK softkey to save the change or Back softkey to cancel. You can also adjust the ring tone volume by the following way: When the phone is in idle status, press the Volume Adjustment Bar to a comfortable level.

  • Page 23: Contact Management

    Enterprise IP Phone Customizing Your Phone To enable/disable the codecs: 1) Choose Account-> Codecs. 2) Use the navigation keys to highlight the desired one in the Enabled/Disable Codecs list, and press the to move to the other list. 3) Click Confirm to save the change. Note: Codec Selection can only be set via Web interface.

  • Page 24: Import/Export Contact List

    Enterprise IP Phone Customizing Your Phone 3) Use the navigation keys to select the desired account as Line if you want to assign the contact to a specific account. 4) Press Save softkey to add the contact or Cancel softkey to cancel the change. To edit/delete a contact via Phone interface: 1) Press Addr->Contact List->Enter.

  • Page 25: Remote Phone Book

    Enterprise IP Phone Customizing Your Phone 2) Browse the specific contact list file in .XML format, and then click Import button. The imported contact lists will be showed in the Contact List. 3) Click the Export button to export the contact list. Note: Import/Export Contact List can be only set via Web interface.

  • Page 26: Other Settings

    Enterprise IP Phone Customizing Your Phone 2) Input the Phone book URL and the phone book name, then click the Confirm button to save the changes. 3) After the setting, go to the Address Book via phone interface, you will see the remote address book you have just added: 4) Choose a specific one, and press the Enter softkey, it will go to the corresponding URL address to download the contact information for you.

  • Page 27: Dial Plan

    Enterprise IP Phone Customizing Your Phone 6) Run the adv.bat, it will create a new-built folder named adv.tar.gz. 7) Choose Phone->Function->Logo via the Web interface, press Browse button, and choose the adv.tar.gz file just created by the software. 8) Press Upload button to complete the Logo Customization. You will find the desired logo display on the idle screen.

  • Page 28: Dial Now

    Enterprise IP Phone Customizing Your Phone Dial Now Dial-now enables you to define the specific length of any number/letter in advance(for example xxx), next time when users dial out the 123 whose length matches the Dial-now rule, the phone will dial out 123 immediately without pressing Send button. To set a Dial Plan via the Web interface: 1) Choose Phone->Dial Now.

  • Page 29: Using The Basic Call Functions

    Enterprise IP Phone Using the Basic Call Functions Using the Basic Call Functions Making a call Call Devices You can make a phone call via the following devices: 1) Pick up the handset, icon will be showed in the idle screen. 2) Press the Speaker button, icon will be showed in the idle screen.

  • Page 30: Denying An Incoming Call

    Enterprise IP Phone Using the Basic Call Functions During the conversation, you can alternate between Headset, Handset and Speaker phone by pressing the corresponding buttons or picking up the handset. Denying an incoming call Press Reject softkey to deny the incoming call directly. Press DND softkey to active DND Mode.

  • Page 31: During An Active Call

    Enterprise IP Phone Using the Basic Call Functions Choose Phone->Features->Forward to do the relating changes. Please refer the above configuration information. During an Active Call Mute This function allows you to mute the microphone of the active audio device during a call; you can not be heard by the other party.

  • Page 32: Call Transfer

    Enterprise IP Phone Using the Basic Call Functions 3) Press Save softkeys to save the changes, or Back softkey to return to the previous menu. To enable/disable Call Waiting via Web interface: Choose Phone->Function->Call Waiting to do the relating changes. Call Transfer You can customize your phone so that incoming calls are transferred directly to a third party such as another extension, mobile phone number, etc.

  • Page 33: Message

    Enterprise IP Phone Using the Basic Call Functions 3) When the call is answered, the conference call will now include you and the other two parties. 4) Hang up to disconnect all parties. Message The phone supports SMS (Short Messaging Service) and Voicemail, if you want to use them, please make sure that your VoIP telephony system supports this functionalities and your accounts’...

  • Page 34: Sms

    Enterprise IP Phone Using the Basic Call Functions To retrieve the new voicemail via the Phone interface: 1) Press the Voicemail softkey directly. 2) You may be prompted to enter the password which is needed to connect to your VoIP telephony system. It depends on your system. 3) Your voice mailbox is called and you are able to listen to your new and old messages.
  • Page 35 Enterprise IP Phone Using the Basic Call Functions 3) Edit the new message, use the Ab3 softkey to change the Input Method. 4) (Optional) If multiple lines are configured on your phone, select from which line messages are to be retrieved from the list using the navigation keys and Messages appear first to last in sent order.

  • Page 36: Using The Advanced Phone Functions

    Enterprise IP Phone Using the Advanced Phone Functions Using the Advanced Phone Functions Account Setting Please refer to the previous part “Configuration and Registration” for the basic Account setting information. The following table lists the instruction of the field about the advanced Account Setting.

  • Page 37: Tls

    Enterprise IP Phone Using the Advanced Phone Functions TLS(Transport Layer Security), an IETF standards track protocol(RFC 5246), was based on the earlier SSL specifications developed by Netscape Corporation. Go to Account->Advanced, choose Transport option, in the pull-down menu, you can choose the TLS option, and then click the Confirm button to save the change.

  • Page 38: Vlan Setting

    Enterprise IP Phone Using the Advanced Phone Functions port will get the IP address automatically between the start IP address and the end IP address. But if you select the bridge mode, the DHCP server can not work. Starting IP Indicate the range of the IP address End IP Indicate the range of the IP address...

  • Page 39: Https

    Enterprise IP Phone Using the Advanced Phone Functions 3) Choose WAN Port, press Enter softkey. 4) Set the VLAN Status, and input the VID Number, Priority. 5) Press Save softkey to save the settings, or Back softkey to return to VLAN menu. 6) Follow the same way to set the PC Port option.

  • Page 40: Maintenance Tasks

    Enterprise IP Phone Using the Advanced Phone Functions Note: For more details of the HTTPS, you can consult with your system administrator. Maintenance Tasks Administrator Mode The phone allows two modes to configure the phone: User Mode Administrator Mode Administrator mode grants unlimited access to the phone configuration on both Web and Phone interface.

  • Page 41: Reboot

    Enterprise IP Phone Using the Advanced Phone Functions To change the administrator password via Phone interface: 1) Press the softkeys Menu, scroll to Settings, press Enter softkey, use the navigation keys to highlight Advanced Settings. 2) You are prompted to enter the required password, the default one is admin. 3) Scroll to Set Admin Password, press Enter softkey.

  • Page 42: Firmware Update

    Enterprise IP Phone Using the Advanced Phone Functions 5) It will take a few minutes to reset, please do not power off during resetting, or it will cause flash memory error. To reset to factory via Web interface: 1) Choose Upgrade->Basic. 2) Click Reset to Factory button.

  • Page 43: Decryption

    Enterprise IP Phone Using the Advanced Phone Functions The parameters of the Auto-provision： Parameter Description Update Protocol The phone can be updated via TFTP, FTP or HTTP. TFTP Server If you choose TFTP as protocol TFTP, you need to enter the TFTP server IP address and port.

  • Page 44: System Log Export

    Enterprise IP Phone Using the Advanced Phone Functions Note: You can ask your system administrator for the decrypt password. System Log Export If there are any errors happened in your phone, you can export the system log and send to your system administrator for diagnosis. To export the System Log: Choose Upgrade->Advanced, select Export System Log, click Export button to export the file to your local computer.

  • Page 45: Blf

    Enterprise IP Phone Using the Advanced Phone Functions Line Speed Dial Intercom Conference Forward Transfer Hold Redial Call Return Group Pickup Call Park Group Listening Voicemail Custom Public Hold Private Hold Note: 1. Quick access features like Intercom and Voicemail must first be configured on your PBX in order to work on your phone.

  • Page 46: Speed Dial

    Enterprise IP Phone Using the Advanced Phone Functions Note: In the Web interface, you can also set the pickup number to active the pickup function. For example, if you set the BLF number as 212, and the pickup number is *83, then when there is an incoming call to 212, press the BLF key, it will call out the *83 automatically to pickup the incoming call on 212.

  • Page 47: Url

    Enterprise IP Phone Using the Advanced Phone Functions If the key is configured as URL, then pressing this key, you can send HTTP requests to a web server. To assign the key as URL: 1) Choose Phone->DSS Key ->Memory Key, choose one of the key you want to make the assignment, there is a pull-down menu in the Type field, and choose URL from the list.

  • Page 48: Forward

    Enterprise IP Phone Using the Advanced Phone Functions Forward If the key is configured as Forward key, press this key under the idle status, the IP phone will turn to the Always Forward page and you can set the Forward to number, then when there is any call to the extension number will be forwarded to the set number automatically.

  • Page 49: Redial

    Enterprise IP Phone Using the Advanced Phone Functions choose DND from the list. 2) Press Confirm button to save the changes. Redial If the key is configured as Redial key, press this key under the idle status, it will fetch the last dialed number, then you can choose a special line to call out by pressing the line keys.

  • Page 50: Call Park

    Enterprise IP Phone Using the Advanced Phone Functions Call Park Call Park is a feature that allows a person to put a call on hold at one telephone set and continue the conversation from any other telephone set. The “call park” feature is activated by pressing a preprogrammed button or a special sequence of buttons.

  • Page 51: Voicemail

    Enterprise IP Phone Using the Advanced Phone Functions Voicemail When the key is configured as Voicemail key you are allowed to access voicemail quickly by pressing this key. To assign the key as Voicemail: 1) Choose Phone->DSS Key ->Memory Key or Line Key, choose one of the key you want to make the assignment, there is a pull-down menu in the Type field, choose KeyEvent from the list, then in the Mode field, open the pull-down menu and choose Voicemail from the list.

  • Page 52: Tone Settings

    Enterprise IP Phone Using the Advanced Phone Functions the list, then in the Mode field, open the pull-down menu and choose Private Hold from the list. 2) Press Confirm button to save the changes. Tone Settings You can define the frequency and time period of all the following tones： Dial Ring Back Busy...

  • Page 53: Trouble Shooting

    Enterprise IP Phone Trouble Shooting Trouble Shooting I can not register to the server？ 1) Check the IP address. If you set your WAN port in DHCP mode, please make sure that your DHCP server is on. 2) Check your gateway. 3) Check your DNS server.
  • Page 54 Enterprise IP Phone Trouble Shooting How to send SMS? You could edit the SMS in the Menu-> Messages->Text Messages. Note: Make sure that the SIP server you have registered supports SMS function. How to update the firmware? 1) Enter the webpage of your phone, go to Upgrade, then you can find the option” Select and Upgrade Firmware”...

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