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CIM K 500 Optima User Manual

Plastic card printer
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Summary of Contents for CIM K 500 Optima

  • Page 3: Copyright Notice

    TRADEMARKS K 500 Optima is a service mark and CIM is a registered trademark of CIM S.p.A. Windows and MS.DOS are registered trademarks of Microso ft Corp. All other trademarks or registered trademarks are marks of their respect ive holde rs.
  • Page 4 WITH THE CIMAGE CARD A WORLD OF SERVICES ARE NOW AVAILABLE TO YOU Dear Customer, Thank you for buying a CIM product. The quality of CIM products is guaranteed over time and backed by quality service. CIM provides through the CIMAGE CARD an after-sales service wich you can make use of by providing us the code number printed on the back side of the card.
  • Page 5 INTRODUCTION Thank you for choosing the CIM K 500 Optima Plastic Card Printer. CIM’s P series card printers offer a low cost, high quality solution to those requiring computer-controlled printing and encoding of credit card style plastic cards, Card applications include personalized identification, access control, visitor, membership, badges and tags.
  • Page 6 ICONS Throughout this manual, different icons highlight important information, as follows: Important general information. Mechanical hazard, such as one associated with moving parts, capable of resulting in equipment damage or personal injury. Electrical hazard, such as an exposed voltage point, capable of causing electrical shock and personal injury.

  • Page 7: Table Of Contents

    TABLE OF CONTENTS GETTING STARTED • • • • • • • • • 1•1 Unpacking your • • • • • • • • • • • • • • • • • • • • • • • • • • 1•2 Indicators and control •...
  • Page 8 APPENDIX A • • • • • • • • • • • • • Introduction • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • Media Loading orientation •...

  • Page 9: Getting Started

    1 • 1 Unpacking your card printer Your K 500 Optima printer ships in a carton and protective anti-static bag. Keep all packaging material in case you need to move or re-ship the printer. While unpacking, inspect the carton to ensure that no damage occured during shipping.
  • Page 10 In addition to user documentation, make sure the following items are included with your K 500 Optima printer: CARD HOPPER CLEANING KIT POWER CABLE CLEANING CARTRIDGE PRINTER DRIVER DISK CENTRONICS CABLE (floppy or/and CD) If any items are missing, please contact your dealer.

  • Page 12: 1•3 Printer Installation

    1 • 3 Printer Installation The following will guide you through the installation of your K 500 Optima printer. CAUTION: Limit AC power supplied to the K 500 Optima Printer to 110 - 230 V AC, 60 - 50 Hz for an associated 1,40A - 0,80A.

  • Page 13: Operation

    PERATION 2 • 1 Printer Features The following shows the features found on your K 500 Optima Printer: Standard Features: Optional Features: 1 • Print Head Unlock Lever A • Smart Card Contact Station 2 • Print Head B •...

  • Page 14: Loading Printing Ribbons

    2 • 2 Loading Printing Ribbons The K 500 Optima Printer requires approved ribbons. The Resin Thermal Transfer and Dye Sublimation ribbons and Lamination are specifically designedfor your K 500 Optima Printer. For optimum performance and printer life (Print Head), always use approved ribbons.
  • Page 15 3 • Load ribbon onto the supply spindle “1” (under print head carriage) and empty core (with tape attached) onto the take-up spindle “2”. Make sure the ribbon comes off the top of the supply spindle and feeds to the top of the take-up spindle. 4 •...

  • Page 16: Loading Lamination Patch

    Loading Lamination Patch The K 500 Optima Printer requires approved patches. Clear patches, hologram patches or Overlay varnishes are specifically designed for your K 500 Optima Printer. For optimum performance and printer life (Laminator), always use approved patches. 1 •...

  • Page 17: Loading Cards

    2 • 4 Loading Cards To help you load, print, and collect cards, the K 500 Optima has the following items: CARD FEEDER This items is used for loading cards. 1 • Open Card Feeder Cover by putting your fingers on both sides and rotating the cover in a clockwise direction to the open position.
  • Page 18 INSTALL CARD CLEANING CARTRIDGE This items is used to clean the cards entering the printer. It must installed before using the printer. • Remove Card Cleaning Cartridge from plastic bag and peel off protective wrapper from adhesive cleaning roller. 2 • Open printer cover and remove the yellow reminder tape from the location for the Cleaning Cartridge.

  • Page 19: Card Thickness Control Lever

    CARD THICKNESS CONTROL LEVER This items is operated by the user to prevent more than one card feeding into the printer at the same time and causing a jam. Open cover, and adjust lever to the correct position for the card thickness you are using. Repeat for different card thickness.

  • Page 20: Rejected Card Box

    2 • 5 Rejected Card Box The K 500 Optima Printer is equipped with a Rejected card Box. When an encoding cannot be completed, the card is ejected into the Rejected Card Box. The K 500 Optima Printer counts the number of cards which go into the Reject Card Box. After 20 cards the printer stops, the Amber LED Flashes and a LCD Message is displayed indicating the need to empty the reject box.
  • Page 21 3 • Swing the Rejected Card Box Door and press the top. An audible “click” signals the locked position. 4 • Press the Clear Button on the front panel to re-start the current printer job and to clear the rejected cards counter. OPERATION...

  • Page 22: 2•6 Feeding One Card At A Time

    2 • 6 Feeding one card at a time A Manual Feed Slot is avalable on the side of the Card Feeder cover for feeding single cards. Cleaning Cards are fed manually through this slot. The Feeder must be empty for manual card feeding to work properly. For one-at-a-time printing, feed cards through slot on side of Feeder.

  • Page 24: 2•8 Printer Menu Information

    • LAMINATOR INFO • CLEANING MENU • SELF TEST MENU • SELF TEST MENU • LAM DEFAULTS • PRINTER DEFAULTS See next page: K 500 Optima LCD Menu Tree: Printing Station *If the printer is equipped with a Magnetic Stripe Encoder OPERATION...
  • Page 25 READY Menu Printer N: NEXT S: SELECT Menu Lamination (See Page N°19) Printer Model number Printer info Printer Firmware Number of Impressions Reject Box status To show the number of cards remaining in the reject box Clean Print Head To Clean the Thermal Print Cleaning Menu Head and card transport system...
  • Page 26 Menu Tree: Printing station (continuation) N: NEXT S: SELECT Printer Defaults Ribbon Type To show the type of ribbon installed. It may not match the ribbon physically installed until the installed ribbon has been selected through the driver. Offset X: aa-Y:bb To show the X print location offset value in pixels (aa) To show the Y print...
  • Page 27 Menu Tree: Lamination station N: NEXT S: SELECT READY Menu Printer Printer info Menu Lamination see page N°17 Temp: 170°C (U) Shows current setting for Laminator Info laminator temperature Speed: 08.84 (D) Speed setting Patch Clear 0.6 Ribbon setting Firmware: V1.00 Go to main Menu LAM CYCLE Causes a single cycle of the...

  • Page 28: Printing A Sample Card

    The K 500 Optima Card Printer can be used with any Windows 95/98 or Windows NT 4.0 software application program, using the drivers provided with the printer.
  • Page 29 Click on Have disk and then type in “A:\win95” if using the floppy disc or“D:\win95” if using the CD and click OK. K 500 Optima CARD PRINTER should be displayed after which click on Next. Choose LPT1: Standard Printer Port, click on Next, select Yes to set as Default Printer and click on Finish to install.

  • Page 30: Set Printer Driver Options

    Black Resin Panel from the Color Ribbon. Close the CIM K 500 Optima Printer Properties screen. Now that you have loaded media and set up the printer driver, the K 500 Optima Printer is ready to print.

  • Page 31: Printing A Sample Card

    Go to the Microsoft Word Software. If the printer was not selected as the default printer, go to the file menu and Select Printer and choose CIM K 500 Optima Card Printer in the printer names list. Then Close the print dialog box.

  • Page 32: Cleaning

    Other than the recommanded cleaning procedures described in this manual, allow only CIM S.p.A. authorised technicians to service the K 500 Optima Printer. NEVER loosen, tighten, adjust, or bend, etc. a part or cable inside the printer.

  • Page 33: 4•1 Cleaning System

    4 • 1 Cleaning System Your K 500 Optima Printer includes a simple cleaning system using the Pre-Satured Cleaning Cards provided. The regular use of these cards will clean and maintain important parts of your printer that cannot be reached: including the Print Head, the Lamination station and Transport Rollers.
  • Page 34 4 • 2 Cleaning the Print Head A cleaning using the cleaning system with cards usually suffices. However, a separate Print head cleaning using swabs can remove more stubborn deposits when print anomalies persist. To avoid deposits, only use foam-tipped swabs. 1 •...

  • Page 35: 4•3 Cleaning The Laminator Rollers

    4 • 3 Cleaning the Laminator Rollers A cleaning using the Cleaning System with cards usually suffices, moreover your printer is equipped with two cleaning rollers situated before the card enters the Laminator. The upper roller has a coating that collects any loose particles on the surface of cards.

  • Page 36: 4•4 Card Cleaning Cartridge

    4 • 4 Card Cleaning Cartridge Your K 500 Optima Printer also has a Card Cleaning Cartridge. This item cleans the cards entering the printer. To ensure print quality, the cleaning roller requires periodic replacements. WHEN TO MAINTAIN CLEAN PRINTER When LCD screen reports message.
  • Page 37 3 • Remove Cleaning Roller from Cartridge and dis- card. 4 • Install new Cleaning Roller into Cartridge. To avoid contamination, always hold the Cleaning Roller assembly by the ends. 5 • Carefully peel off wrapper from new Cleaning Roller while in Cartridge. 6 •...

  • Page 38: Troubleshooting

    ROUBLESHOOTING This section offers solutions to potential problems you may experience with your K 500 Optima printer. The table below lists the screen messages that will be displayed on the printer’s LCD, both during normal operation and to alert operator of any error conditions.
  • Page 39 SCREEN MESSAGE MEANING ACTION A monochrome panel is PRINTING BLACK being printed PRINTING VARNISH The overlay is printing A hologram overlay is printing PRINT HOLOGRAM Carry out the cleaning The printer is prompting CLEAN PRINTER procedure as detailed in operator maintenance section 4 of this manual Carry out the cleaning The printer is prompting...
  • Page 40 SCREEN MESSAGE MEANING ACTION Data cannot be read from Check that the cards are READING ERROR the card’s magnetic stripe loaded with the magnetic stripe in the correct orienta- tion. Check whether high or low coercivity cards have been specified. Check that the data conforms to ISO s p e c i f i c a t i o n s .

  • Page 41: B- About The Laminator Station

    B • About the Laminator Station SCREEN MESSAGE MEANING ACTION The printer is performing INITIALISING Wait for the ready message an internal test before use READY Ready for use The cover is open Close cover COVER OPEN The printer has an error ROTATION ERROR Remove card moving the card in the flip...

  • Page 42: 5•2 Print Quality Issues

    5 • 2 Print Quality Issues This section will help you resolve print quality problems. The print quality is dependent on several factors. The two most important factors that will increase your print quality are cleanliness and card stock. To diagnose and fix print quality problems, follow the troubleshooting procedure below: •...
  • Page 43 • Printing shows very pale or inconsistent results. Possible Cause A • Ribbon have been stored improperly or is damaged. B • Cards may not meet specifications. C • Contrast and/or Intensity may be set to values which are too high. D •...
  • Page 44 • No printing on the card. Possible Cause A • Ribbon may not be installed in the printer. B • Cards may not meet specifications. C • Cable on Print Head may be disconnected. D • Print Head elements may be scratched or burnt. >>...

  • Page 45: Technical Specifications

    ECHNICAL PECIFICATIONS General • High speed printing & laminating YMCK & 1.0 mil lamination 110 cards per hour YMCK & 0.6 mil lamination 120 cards per hour YMCK-K & 1.0 mil lamination 95 cards per hour YMCK-K & 0.6 mil lamination 105 cards per hour •...
  • Page 46 CARD DIMENSIONS ISO STANDARD DIMENSIONS FOR PLAIN CARD ISO STANDARD DIMENSIONS FOR MAGNETIC STRIPE CARD CHIP POSITION FOR SMART CARD TECHNICAL SPECIFICATION...
  • Page 47 Ribbons • Monochrome: 1500 cards/roll • Monochrome colors: back, red, blue, green, yellow, silver, gold, white. • K-resin + O: 800 cards/roll • K-dye + O: 800 cards/roll • YMC: 300 cards/roll • YMCK: 250 cards/roll • YMCK-K: 200 cards/roll •...
  • Page 48 CENTRONIC CABLE INTERFACE The above drawing shows the required connections to use the printer centronic interface. Printer Pin Lign Name -STROBE -ACK -BUSY SLCT -AUTO FEED -ERROR -INIT SLCT IN 19-30-33 Note: The printer pins number 15, 16, 18, 30, 34, 35 are not connected. TECHNICAL SPECIFICATION...

  • Page 49: Introduction

    PPENDIX Magnetic Card Stripe Encoder This section contains information on the additional operations of the K 500 Optima Printers with Magnetic Card Stripe Encoder. (See Chapter 2 for location.) INTRODUCTION Operation and maintenance requirements for the K 500 Optima Printer with the optional magnetic card stripe encoder.

  • Page 50: A- Media Loading Orientation

    A • MEDIA LOADING ORIENTATION The magnetic encoder is a factory installed item with the read/write head positioned below the card path, available with HICO encoding or LOCO enco- ding. When loading cards into the Card Cartridge, please ensure that the magnetic stripe is facing down and closest to the rear.

  • Page 51: B- Magnetic Encoder Cleaning

    B • MAGNETIC ENCODER CLEANING There exists two different processes to clean the Magnetic stripe Encoder. The first process consists of a standard cleaning of the printer. This cleans the most important parts of the printer; including the print Head, Transport Roller and Magnetic Stripe Encoder (refer to chapter 4 “Cleaning”...

  • Page 52: Introduction

    Smart cards. An external “encoder/reader” is necessary for programming Smart Cards (ISO 7816). All other printer operations remain the same as the standard K 500 Optima model. APPENDIX B...

  • Page 53: A- Media Loading Orientation

    A • MEDIA LOADING ORIENTATION Position the cards with the Smart Card Chip at the top of the card and towards the printer. B • SMART CARD CONTACT STATION INTERFACE When a command to the parallel printer interface sends a card to the Smart Card Contact Station, the printer connects the Smart Card Contact Station to the female DB-9 connector on the rear of the printer.
  • Page 55 INDICE ALFANUMERICO CIM S.p.A. Head Quarters CIM S.p.A. Head Quarters Sales Mark CIM USA Inc. - Americas Sales Mark I-270 REV. 04.2001 T 1000 PRO I-270 REV. 04.2001 T 1000 PRO...

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