Nokia Customer Care
Steps
1. To begin the installation, double-click the flash update file (for example,
flash_update_03_183_0014.exe ).
If the same version of the flash update package already exists, and you want to reinstall it, the previous
package is first uninstalled.
Restart installation again after the uninstallation.
2. If you try to downgrade the existing version to older ones, the setup will be aborted. If there is a need to
downgrade the version, uninstall newer files manually from the Windows Control Panel, and then rerun
the installation.
If an older version exists on your PC and it needs to be updated, click Next to continue installation.
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Figure 24 Flash update welcome dialog
Figure 25 Flash installation interrupted
COMPANY CONFIDENTIAL
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Phoenix Service Software Instructions
RM-132; RM-133
Issue 1