Troubleshooting - Canon MV960 Instruction Manual

Troubleshooting

If you have a problem with your camcorder, refer to this checklist. Consult your dealer or a
Canon Service Center if the problem persists.
Power Source
Problem
Camcorder will not turn on.
The camcorder switches off
by itself.
Cassette compartment will
not open.
Cassette compartment
stopped during loading/
unloading.
LCD/viewfinder switches on
and off.
Battery pack will not charge.
Recording/Playback
Problem
Buttons will not work.
" " flashes on the screen.
" " flashes on the screen.
" " flashes on the screen.
"REMOVE THE CASSETTE"
appears on the screen.
The wireless controller will not
work.
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Cause
Battery pack is exhausted.
Battery pack is not correctly
attached.
Battery pack is exhausted.
Power save function has
been activated.
Battery pack is exhausted.
Cassette compartment cover
is not fully open.
Battery pack is exhausted.
The camcorder malfunctions.
Battery pack is exhausted.
Battery packs will not charge
outside the temperature
range of 0 °C and 40°C.
Battery packs become hot
with use and may not charge.
The battery pack is damaged.
Cause
Camcorder is not turned on.
Cassette is not loaded.
Cassette is not loaded.
Battery pack is exhausted.
Condensation is detected.
Camcorder stopped operating
to protect the tape.
[WL.REMOTE] is set to
[OFF ].
The battery of the wireless
controller is exhausted.
Solution
Replace or charge the battery
pack.
Attach the battery pack
correctly.
Replace or charge the battery
pack.
Turn on the camcorder.
Replace or charge the battery
pack.
Open the cassette
compartment cover fully.
Replace or charge the battery
pack.
Consult a Canon Service
Center.
Replace or charge the battery
pack.
Charge the battery pack in
temperatures between 0 °C
and 40 °C.
Wait until the battery pack
temperature is below 40 °C
and retry charging.
Use a different battery pack.
Solution
Turn on the camcorder.
Load a cassette.
Load a cassette.
Replace or charge the battery
pack.
See reference page.
Unload and reload the
cassette.
Set [WL.REMOTE] to [ON].
Replace the battery.
E
12
12
12
22
12
15
12
–
12
–
–
–
21
15
15
12
114
15
67
17
119