Troubleshooting
Problem
The connection
between your
device and a PC
through a USB
cable cannot be
established.
The connection
between your
device and a
client through
Wi-Fi cannot be
established.
Recommended Action
•
Install the software, and run the
installation program in the path of
My Computer > ZTEMODEM.
•
If the driver of your device is ab-
normal, reinstall the software. You
need to uninstall the software first.
•
Ensure that the Wi-Fi function
is enabled.
•
Refresh the network list and select
the correct SSID.
•
Check the IP address, and ensure
that your client can automatically
obtain an IP address.
•
Enter the correct network key (Wi-
Fi password) when you connect
the client to your device.
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