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ZXDSL 831/831B/831Ⅱ/831BⅡ
User's Manual
Document version: 20080813-R2.2
Copyright 2006 ZTE Corporation
All rights reserved.
No part of this documentation may be excerpted, reproduced,
translated, annotated or duplicated, in any form or by any
means without the prior written permission of ZTE
Corporation.
ZTE CORPORATION reserves the right to modify this manual
for product upgrade or other causes without notifying users in
advance.

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Summary of Contents for Zte 831

  • Page 1 No part of this documentation may be excerpted, reproduced, translated, annotated or duplicated, in any form or by any means without the prior written permission of ZTE Corporation. ZTE CORPORATION reserves the right to modify this manual for product upgrade or other causes without notifying users in advance.
  • Page 2 Limited warranty ZTE warrants that, for one year from the date of delivery by ZTE to purchaser's designated carrier, the Equipment will remain free from defects in design, material and workmanship under normal use and service and will conform in all material respects to the applicable specifications set forth in purchase order or agreement;...
  • Page 3 ZXDSL 831/831B/831II/831BII User’s Manual procedures; provided that if End User causes or permits services to be provided by individuals who are not ZTE-certified, the Warranty shall be void as to all Equipment serviced in breach of this sentence. End User shall have no right to reject, return, or receive a refund for any Equipment from ZTE.
  • Page 4 End User agrees that End User will receive confidential or proprietary information (“Confidential Information”) in connection with the purchase and deployment of ZTE Equipment. End User will not disclose ZTE’s Confidential Information, will use it only for purposes for which it was disclosed, and must treat it with the same degree of care as it does its own similar information, but with no less than reasonable care.
  • Page 5: Table Of Contents

    Contents Chapter 1 Safety Guidance............1 1.1 Safety Check..................1 1.2 Safety Cautions..................1 Chapter 2 Overview ...............3 2.1 Features....................4 2.2 Product Specifications ................5 2.3 Package Check..................6 2.4 System Requirement................6 Chapter 3 Installation Preparation..........9 3.1 Hardware Description ................9 3.2 Hardware Connection .................
  • Page 6: Chapter 1 Safety Guidance

    Chapter 1 Safety Guidance 1.1 Safety Check Before installing the ZXDSL 831/831B/831II/831BII ADSL equipment, you must check the following items. 1 Electric safety Ensure that there are no inflammable, conductive or moist objects around. Check whether the cables are aged and whether other electrical appliances are placed stably.
  • Page 7 ZXDSL 831/831B/831II/831BII User’s Manual Rather than directly connecting phones to the ADSL line, led them out from the phone interface of the splitter. Never place any objects on the equipment. Keep the equipment dry, ventilated and rainproof, and clean. Unplug the power and all connection cables in case of thunderstorms, to protect the equipment against lightning.
  • Page 8: Chapter 2 Overview

    Chapter 2 Overview The ZXDSL 831/831B/831II/831BII is an ADSL access device that allows multiple line transmission modes. The equipment provides a 10/100Base-T Ethernet interface in a local LAN device. Through the high-speed ADSL access service, the ZXDSL 831/831B/831II/831BII can provide the broadband Internet service or enterprise network access service for users.
  • Page 9: Features

    ZXDSL 831/831B/831II/831BII User’s Manual Features The ZXDSL 831/831II, as a routing-capable ADSL MODEM, is of the following characteristics: Providing ADSL high-speed Internet access via a common telephone cable Supporting multiple line modes (self-adaptive lines) Providing a 10/100Base-T Ethernet interface More highly reliable, simpler operation and less power consumption...
  • Page 10: Product Specifications

    ZXDSL 831/831B/831II/831BII User’s Manual Instant plug and instant use, with no configuration required Supporting 64 PVCs Supporting the Bridge mode ifications Product Spec Environmental requirements Environmental temperature: 0°C-40°C (32 °F-104°F) Humidity: 20% - 90% (non-condensing) Power specification Power adapter: Input: 100V-240V, 50/60 Hz...
  • Page 11: Package Check

    ×1 CD (Optional) Note: for your information only, please refer to the actual product. Note: Please use a power adapter that matches the ZXDSL 831/831B/831II/ 831BII package. 2.4 System Requirement Before installing the ZXDSL 831/831B/831II/831BII, please check the following items.
  • Page 12 ZXDSL 831/831B/831II/831BII User’s Manual Please make sure that the system has been equipped with the 10M/100M Ethernet adapter and supports the TCP/IP protocol. Because ADSL can be used for broadband access and involves a wide range of multimedia services, you are recommended use a computer with such...
  • Page 14: Chapter 3 Installation Preparation

    The Ethernet interface is in the non-communication status Ethernet Green Flash Data is received or sent on the Ethernet interface The Ethernet interface is in the communication status Note*: The Internet LED is only effective for the ZXDSL 831/831II equipment...
  • Page 15: Hardware Connection

    ZXDSL 831/831B/831II/831BII User’s Manual Rear panel Figure 3.1-2 Rear Panel of the ZXDSL 831/831B/831II/831BII Table 3.1-2 Description of Interfaces on the Rear Panel Item Introduction RJ-11 connection interface: The equipment is connected to the ADSL line or splitter via the telephone line.
  • Page 16 Figure 3.2-2 shows the connection when the splitter is installed near the ZXDSL 831/831B/831II/831BII. Reset Ethernet ADSL Splitter service RJ - 45 RJ - 11 socket MODEM Power LINE PHONE adapter Micro filter Power socket TelephoneTelephoneTelephone Figure 3.2-2 ZXDSL 831/831B/831II/831BII Connection Schematic Diagram (Phone sets are installed before the Splitter)
  • Page 17 MicroFilter). Installing a telephone directly before the splitter will lead to a failure of connection between the ZXDSL 831/831B/831II/831BII and the device at central office side, or a failure of access into the Internet, or a slow connection speed. If you really need to add a telephone set before the splitter, you have to add a MicroFilter before the telephone set.
  • Page 18 Check all connection cables following the below procedure. 1 Check the ADSL cable connection If the DSL LED is on upon power-on of the ZXDSL 831/831B/831II/831BII, it indicates that the ADSL line is correctly connected (Generally it takes one to two minutes to perform the ADSL connection).
  • Page 19: Appendix A Faqs

    First make sure that you have inserted the power adapter of the ZXDSL 831/831B/831II/831BII into a working power socket and that the ZXDSL 831/831B/831II/831BII has been powered on (the switch button is pressed down). If the indicators are still off after confirmation of the above items, the hardware is damaged probably.
  • Page 20 ZXDSL 831/831B/831II/831BII User’s Manual Password verification failure MODEM synchronization and connection are normal. However, sometimes the password fails to be verified. 1. Note that the account and password are case sensitive and some accounts contain a domain name. 2. Virtual dialup software. It is possible that sometimes the virtual dialup software is faulty, or conflict with other software in the operating system.
  • Page 21 ZXDSL 831/831B/831II/831BII User’s Manual The authenticated user names and passwords cannot be re-authenticated? This problem may be due to the following reasons: 1. Your account has expired or you are a defaulting subscriber (please pay the deficit sum). 2. You move into a new area. Because the account and the path PVC are bundled by some operators, your previous account and password cannot be authenticated after you changed your path.
  • Page 22: Appendix B Standard Compliance

    ITU G.992.3 Annex L Only supported by the ZXDSL 831II/831BII ITU G.992.5 Annex A Only supported by the ZXDSL 831II/831BII ITU G.994.1 ZTE’s equipment complies with the following national standards of the PRC: Standard No. Standard Name Safety of Information Technology Equipment GB 4943-2001 Equipment –...

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