Troubleshooting - Zte Axon 7 User Manual

Troubleshooting

If you have problems while using the phone, or it performs
abnormally, refer to this chart. If your problem cannot be
resolved using the information in the chart, contact the dealer
where you purchased the phone.
Problem
Poor reception
Echo or noise
Possible causes
The network signal is too
weak at your current location,
for example, in a basement
or near a tall building,
because wireless
transmissions cannot
effectively reach it.
The network is busy at the
current time, for example,
during peak times, there
may be too much network
traffic to handle additional
calls.
You are too far away from a
base station for your service
provider.
The service provider‟s
network link quality is poor.
Possible solution
Move to a location where
the network signal can be
properly received.
Avoid using the phone at
such times, or try again after
waiting a short time.
You can request a service
area map from your service
provider.
End the call and dial again.
You may switch to a
better-quality network link or
phone line.
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