Taser 26810 User Manual page 19

Symptom
The CID battery icon is displaying a
blinking exclamation point.
The TASER CAM HD recorder is in-
stalled properly, but the TASER
CAM icon does not display on the
CID.
The CID is displaying RECHARGE
BATTERY.
The CID is displaying LO BATT.
Cause
The TASER CAM HD recorder is not
making good contact with the CEW
because it is not fully inserted.
The TASER CAM HD recorder is not
making good contact with the
CEW because of debris on the gold
battery contacts.
The CEW's firmware is outdated.
The TASER CAM HD recorder may
have an error.
The battery contacts may be dirty.
The firmware version is 4.020 or
greater.
The TASER CAM HD battery is de-
pleted.
When the TASER CAM HD battery
is at 20% to 1%, the CID will flash
LO BATT. The CEW and TASER CAM
HD Recorder will continue nor-
mal functionality during this time.
However, the battery needs to be
charged.
TASER CAM HD Recorder Operating Manual
Possible Solution
Fully insert the TASER CAM HD record-
er into the CEW.
Clean the gold battery contacts us-
ing the TASER International recom-
mended cleaning kit.
If the problem persists after apply-
ing the above solutions, contact
TASER International for further in-
structions.
Check if the firmware is at revision
V03.022 or higher for the X2 CEW.
Follow the instructions in Chapter
6: Firmware Update.
If the problem persists, contact
TASER International for instruc-
tions.
Contact customer service.
Clean the battery contacts with a
dry, clean cloth or cotton swab.
Wait 2 seconds for the icon to dis-
play on the CID after shifting the
safety switch to the up (ARMED)
position.
Charge the TASER CAM HD record-
er.
Charge the TASER CAM HD record-
er.
Chapter 9: Troubleshooting
16