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ThinkCentre E63z
Hardware maintenance manual
Lenovo ThinkCentre E63z Hardware Maintenance Manual page 4
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Also See for ThinkCentre E63z
:
User manual
(162 pages)
,
Safety, warranty, and setup manual
(2 pages)
,
User manual
(100 pages)
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Contents
Table of Contents
Troubleshooting
Bookmarks
Table of Contents
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Basic troubleshooting
. . . . . . . . . . . .
Troubleshooting procedure
. . . . . . . . . .
Troubleshooting
. . . . . . . . . . . . . .
Audio problems
. . . . . . . . . . . .
Intermittent problems
. . . . . . . . . .
Hard disk drive problems
. . . . . . . . .
Problems with the keyboard or mouse
. . .
Monitor problems
. . . . . . . . . . . .
Networking problems
. . . . . . . . . .
I have connected an option to my computer,
but it does not work
. . . . . . . . . . .
Performance and lockup problems
. . . . .
The printer does not work
. . . . . . . .
Serial connector cannot be accessed
. . . .
Software problems
. . . . . . . . . . .
My USB connectors cannot be accessed
. .
Diagnostics
. . . . . . . . . . . . . . . .
Lenovo Solution Center
. . . . . . . . .
UEFI diagnostic program
. . . . . . . . .
Chapter 9. Service checkout and
symptom-to-FRU index
. . . . . . . . 83
Service checkout
. . . . . . . . . . . . . .
Problem determination tips
. . . . . . . .
Symptom-to-FRU index
. . . . . . . . . . .
Hard disk drive boot error
. . . . . . . .
Power supply problems
. . . . . . . . .
Beep symptoms
. . . . . . . . . . . .
POST error codes
. . . . . . . . . . . .
Miscellaneous error conditions
. . . . . .
Undetermined problems
. . . . . . . . .
Chapter 10. Recovery information
. . 89
Recovery information for the Windows 7 operating
system
. . . . . . . . . . . . . . . . . .
Creating and using recovery media
. . . . .
Performing backup and recovery operations
.
Creating and using a rescue medium
. . . .
Reinstalling programs and device drivers
. .
Solving recovery problems
. . . . . . . .
Recovery information for the Windows 8.1
operating system
. . . . . . . . . . . . . .
Refreshing your computer
. . . . . . . .
Resetting your computer to the factory-default
settings
. . . . . . . . . . . . . . . .
Using the advanced startup options
. . . .
Recovering your operating system if Windows
8.1 fails to start
. . . . . . . . . . . . .
Recovery information for the Windows 10 operating
system
. . . . . . . . . . . . . . . . . .
ii
ThinkCentre E63z Hardware Maintenance Manual
Chapter 11. Installing or replacing
71
hardware
. . . . . . . . . . . . . . . 99
72
Handling static-sensitive devices
. . . . . . .
72
73
Installing or replacing hardware
. . . . . . . .
73
Installing external options
74
Installing or removing the ac power adapter
.
Removing and installing the frame stand
. . .
74
Removing and installing the feet
. . . . . .
75
76
Removing the computer cover
. . . . . . .
Replacing the 2.5-inch storage drive
. . . .
77
Replacing the internal speakers
. . . . . .
77
Removing and installing the system-board
78
shield
. . . . . . . . . . . . . . . .
Replacing the integrated camera
. . . . . .
79
Replacing the converter board
. . . . . . .
79
80
Installing or replacing a memory module
. . .
80
Replacing the coin-cell battery
. . . . . .
80
Replacing the Wi-Fi card
. . . . . . . . .
Removing and installing the control-button
80
board
. . . . . . . . . . . . . . . .
Replacing the system fan
. . . . . . . . .
Replacing the heat sink assembly
. . . . .
83
Replacing the system board
. . . . . . .
83
Replacing the LCD panel
. . . . . . . . .
84
Replacing the keyboard or mouse
. . . . .
84
Replacing the wireless keyboard or mouse
. .
85
Completing the parts replacement
. . . . .
85
Chapter 12. Getting information, help,
85
and service
. . . . . . . . . . . . .
86
Information resources
. . . . . . . . . . . .
88
Lenovo ThinkVantage Tools
. . . . . . . .
Windows help system
. . . . . . . . . .
Safety and Warranty
. . . . . . . . . . .
89
Lenovo Web site
. . . . . . . . . . . .
89
Lenovo Support Web site
. . . . . . . . .
90
Help and service
. . . . . . . . . . . . . .
92
Using the documentation and diagnostic
92
program
. . . . . . . . . . . . . . .
Calling for service
. . . . . . . . . . . .
94
Using other services
94
Purchasing additional services
94
Appendix A. Regulatory
94
information
. . . . . . . . . . . . .
95
Export classification notice
. . . . . . . . . .
Electronic emissions notices
. . . . . . . . .
95
Federal Communications Commission
Declaration of Conformity
. . . . . . . .
96
Eurasian compliance mark
. . . . . . . . . .
Brazil regulatory notice
. . . . . . . . . . .
. . . . . . . .
131
. . . . . . . . . .
. . . . . .
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Table of
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Table of Contents
Troubleshooting
Chapter 8. Troubleshooting and diagnostics
79
Troubleshooting procedure
80
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