Samsung pl43e400 User Manual page 33

Issues
Image Retention (Burn In) Issue.
The remote control does not
work.
The cable/set top box remote
control doesn't turn the TV on or
off, or adjust the volume.
A "Mode Not Supported"
message appears.
Caption on TV menu is grayed
out.
There is a plastic smell from the
TV.
The TV Signal Information is
unavailable in the Self Diagnosis
Test menu.
TV is tilted to the right or left side.
The Channel menu is gray out
(unavailable).
Your settings are lost after 30
minutes or every time the TV is
turned off.
You have intermittent loss of
audio or video.
You see small particles when
you look closely at the edge of
the frame of the TV.
POP (TV's internal banner ad)
appears on the screen.
The message "This file may not
be playable properly." appears.
[PE400-ZS]BN68-04363C.indb 33
● To minimize the possibility of screen burn, this unit is equipped with Pixel Shift screen burn reduction
technology. Pixel Shift lets you set the picture so it moves slightly up and down (Vertical Line) and side to side
(Horizontal Dot). The regular, slight movement of the picture reduces screen burn in.
● Replace the remote control batteries with the poles (+/–) in the right direction.
● Clean the sensor's transmission window on the remote.
● Try pointing the remote directly at the TV from 5~6 feet away.
● Program the Cable/Set top box remote control to operate the TV. Refer to the Cable/Set top box user manual
for the SAMSUNG TV code.
● Check the supported resolution of the TV, and adjust the external device's output resolution accordingly.
● Caption can not be selected in the TV menu when connected via HDMI or Component.
● Caption must be activated on the external device.
● This smell is normal and will dissipate over time.
● This function is only available with digital channels from an Antenna / RF / Coax connection.
● Remove the stand base from the TV and reassemble it.
● The Channel menu is only available when the TV source is selected.
● If the TV is in the Store Demo mode, it will reset audio and picture settings every 30 minutes. Please change
from Store Demo mode to Home Use mode in the Setup (Initial setup) procedure. Press the
button to select TV mode, and go to
● Check the cable connections and reconnect them.
● Loss of audio or video can be caused by using overly rigid or thick cables. Make sure the cables are flexible
enough for long term use. If mounting the TV to the wall, we recommend using cables with 90 degree
connectors.
● This is part of the product's design and is not a defect.
● Select Home Use under Setup mode. For details, refer to Setup (Initial Setup).
● This may appear because of high bit rate of content. Content generally will play but could experience some
playability issue.
Solutions and Explanations
→ System → Setup (Initial setup) → ENTERE.
MENU
SOURCE
33
English
2012-03-27 4:25:06