IBM pSeries 690 User Manual page 69

v Service Center Telephone Number is the number of the service center computer. The service center
usually includes a computer that takes calls from servers with call-out capability. This computer is
referred to as the "catcher." The catcher expects messages in a specific format to which the service
processor conforms.
For more information about the format and catcher computers, refer to the readme file in the AIX
/usr/samples/syscatch directory. Contact your service provider for the correct service center telephone
number to enter. Until you have that number, leave this field unassigned.
v Customer Administration Center Telephone Number is the number of the System Administration
Center computer (catcher) that receives problem calls from servers. Contact your system administrator
for the correct telephone number to enter here. Until you have that number, leave this field unassigned.
v Digital Pager Telephone Number is the number for a numeric pager carried by someone who
responds to problem calls from your server. Contact your administration center representative for the
correct telephone number to enter. For test purposes, use a test number, which you can change later
(see the note on page 71).
Note: If the system is running in partition mode, call-out is disabled. However, if the system is booted in
full system partition mode, at least one of the preceding three telephone numbers must be
assigned in order for the call-out test to complete successfully.
v Customer Voice Telephone Number is the telephone number of a phone near the server or answered
by someone responsible for the server. This is the telephone number left on the pager for callback. For
test purposes, use a test number, which you can change later.
v Customer System Telephone Number is the telephone number to which your server's modem is
connected. The service or administrative center representatives need this number to make direct
contact with your server for problem investigation. This is also referred to as the call-in phone number.
Chapter 4. Using the Service Processor
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