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22
Troubleshooting
Error
•
There is no picture on moni-
tor/TV after connecting it to
the DVR.
•
Mouse not detected by
system.
•
There is no picture on se-
lected channels / camera
picture is not being displayed.
•
The image on the DVR ap-
pears, but does not have
sound.
•
The system beeps at startup.
•
The system beeps during
motion detection.
•
I am not receiving email
notifications.
#LX400080; r.36800/36800; en-US
Possible Causes
•
Monitor/TV not detected by
DVR.
•
Input channel for DVR not se-
lected on monitor/TV.
•
Video cable is loose or has
become disconnected.
•
Video-out resolution has
been set to the incorrect
setting.
•
Mouse cable is not firmly
connected to the system.
Mouse is not connected to
the system.
•
System needs to be reset
•
Camera cables are loose or
have become disconnected.
•
The LH060 Series does not
support audio recording.
•
Motion detection is enabled
and the buzzer is activated.
•
Email notification is disabled.
•
Default setting is disabled,
but you have not entered your
own SMTP information.
Solutions
•
Power off the monitor/TV and
DVR. Power on the monitor/
TV, and then power on the
DVR.
•
On the monitor/TV, select the
input channel the DVR is con-
nected to.
•
Check the video cable con-
nection to the DVR and moni-
tor/TV.
•
•
Firmly connect the mouse ca-
ble to one of the USB ports.
•
Power off the system (discon-
nect power cable). Firmly
connect a USB mouse to one
of the USB ports. Reconnect
the power cable to the DC
12V port on the rear panel.
•
Check the camera video ca-
ble and connections.
•
Disconnect and reconnect
the cable at the system and
at the camera.
•
Try moving the camera to an-
other channel or use another
cable.
•
The beep at startup is normal.
•
Open the Main Menu and
click Alarm>Motion. In the
Buzzer drop-down, select
OFF. Click Apply.
•
Ensure you have configured
email notification. For details,
see 14.4.4 Setting up Email
Notification, page 45.
•
If you want to use your own
SMTP server, deselect the
Default box, and enter your
SMTP Server address, Port,
User name, and Password in
the respective fields.
153
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