Troubleshooting; What To Do When - Brother P-Touch E550W User Manual

TROUBLESHOOTING

Problem
The screen "locks",
or the P-touch does
not respond normally.
The display remains
blank after turning on
the power.
The label is not printed
after pressing the 列
印 key.
The label is not printed
correctly.
The ink ribbon is
separated from the ink
roller.
The P-touch stops
while printing a label.
The label is not cut
automatically.
A tape jam error which
cannot be cleared
despite following
troubleshooting.
48

What to do when...

What to do when...
Refer to "Resetting the P-touch" on page 46 and reset the
internal memory to the initial settings. If resetting the P-touch
does not solve the problem, disconnect the AC adapter and
remove the batteries for more than 10 minutes.
• Check that the batteries are correctly installed and that the
AC adapter designed exclusively for your P-touch (provided)
is correctly connected.
• Check that the rechargeable Li-ion battery is fully charged.
• Check that text has been entered and that the tape cassette is
installed correctly with sufficient tape remaining.
• If the tape is bent, cut off the bent section and thread the tape
through the tape exit slot.
• If the tape is jammed, remove the tape cassette and then pull
out the jammed tape and cut it. Check that the end of the tape
passes through the tape guide before reinstalling the tape
cassette.
• Remove the tape cassette and reinstall it, pressing it firmly until
it clicks into place.
• If the print head is dirty, clean it with a cotton swab or optional
print head cleaning cassette (TZe-CL4).
If the ink ribbon is broken, replace the
tape cassette. If not, leave the tape
uncut and remove the tape cassette,
then wind the loose ink ribbon onto the
spool as shown in the figure.
1. Spool
• Replace the tape cassette if striped tape is visible, as this
indicates that you have reached the end of the tape.
• Replace all batteries or connect the AC adapter directly to the
P-touch.
• Check the Cut Option setting. For details, refer to "Tape Cutting
Options" on page 10.
Alternatively, press the
tape.
Please contact Brother customer service.
Solution
送帶＆裁切 key to feed and cut the
1