Problem Solving - Oki OKIPAGE 6e User Manual

Vertical black lines.
Fuzzy print
Distorted print
Faded print after installation.
Smeared or blotched print
Printed page is light or blurred.
Bold characters and dark lines
are smeared.
Print is darker than usual.
Pages curl excessively
30
LED array is dirty.
Is toner low?
Hardware problem.
LED array is dirty.
Paper path, lamp assembly, or fusing unit problem.
Toner cartridge is not correctly installed.
Dirty rollers; toner dropped inside printer
or image drum problem.
Is toner low?
Is paper meant for laser printers?
LED array is dirty.
Toner is low.
Darkness setting is too high.
Printing on wrong side of paper. High humidity.
Moisture in paper.
High humidity.
Clean LED array.
Replace toner cartridge.
Contact service.
Clean LED array.
Generate Cleaning Page. Contact service.
Install toner cartridge correctly.
Generate Cleaning Page. Contact service.
Replace toner cartridge.
Use recommended paper.
Clean LED array.
Install new toner cartridge.
Change darkness setting.
Turn paper over in tray. (Note arrow on paper
package). Install paper print side down in tray.
Improper storage. Avoid storing paper in areas
of excessive temperature changes and humidity.
Store paper in protective wrapping.
Recommended operating humidity: 20-80%

Problem Solving