Print Quality Problems - Oki OKIPAGE 6e User Manual

Print Quality Problems

Before consulting a service representative regarding a print quality problem, check the table below to see if there is
a solution, or something you might have overlooked.
Symptom
Blank sheets printed.
Entire page prints faintly.
Page has gray background.
Page prints all black.
Page has repetitive marks.
An oblong area of faint print
Vertical white streaking
or faint print appears on the page
OKIPAGE 6e
Problem
Image drum cartridge not properly installed.
Empty or missing toner cartridge.
Pages get fainter when toner is used up.
LED array is dirty.
Static electricity, generally from dry environments,
causes toner to stick to background.
Hardware problem.
Damaged image drum cartridge causes repetitive marks
every 1.6 inches due to surface nicks and scratches.
"Dropout" caused by using paper exposed to high humidity. Change paper stocks, check paper storage environ
appears on each page
Toner is low and does not distribute properly,
or the drum is worn out.
Solution
Reinstall image drum cartridge.
Install new toner cartridge.
Install new toner cartridge.
Clean LED array.
Change papers to a smoother laser bond or use a
humidifier.
Contact your service representative.
Generate a Cleaning Page, repetitive marks may be
temporary. Install a new image drum cartridge.
ment or use a dehumidifier; check toner.
Replace toner cartridge. Check drum and
replace if necessary. Contact service.
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