Troubleshooting Guide - Shark SONIC STEAM POCKET SM200UKJA 11 Owner's Manual

Troubleshooting Guide

PROBLEM
Sonic Steam Pocket
Mop will not turn on.
Sonic Steam Pocket
Mop will not make steam.
Sonic Steam Pocket
Mop leaves water on the floor.
Sonic Steam Pocket
Mop is hard to push.
Floors are cloudy, streaky or
spotty after steaming.
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POSSIBLE REASONS & SOLUTIONS
Your Sonic Steam Pocket
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outlet only.
Check your fuse or breaker.
Prime the pump, see page 5 for more information.
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Is there water in the water tank? If not, add water to your Sonic Steam Pocket
Mop following instructions on page 4.
Check to see if the Sonic Lift
the Sonic Steam Pocket
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Make sure the Sonic Lift
Do not leave your Sonic Steam Pocket
cleaning pad.
Make sure the cap is securely on the water tank.
Make sure the Sonic Lift
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Check to see if the Sonic Lift
Check to see if the Sonic Lift
dry cleaning pad.
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The Sonic Lift cleaning pad might be dirty. Change the cleaning pad.
If you washed the Sonic Lift
damaged and require replacement.
You might have left the mop in the same spot for too long.
Do you have hard water? If you do, you might want to switch to distilled water.
This might be leftover from past cleaners used on the floor surface. Use the Sonic
Steam Pocket Mop a few more times and see if the leftover cloudiness is
™
removed. If this does not work, we suggest rinsing the floor with water, letting it
dry, and then steam mopping again with a clean pad. One or more rinses generally
removes the residue. A more stubborn case may require you to rinse the floor with a
mix of one part vinegar and two parts water.
Mop should be securely plugged into an electrical
™
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cleaning pad is too wet. We recommend you unplug
™ Mop and change the Sonic Lift
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cleaning pad is attached correctly.
Mop on the floor with a damp or wet
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cleaning pad is attached correctly.
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cleaning pad is excessively dirty.
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cleaning pad is excessively wet. If it is, change to a
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cleaning pad with powder detergent, then it may be
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cleaning pad.
12-09-24 4:05 PM