Troubleshooting - Danguard HS-200 User Manual

9. Troubleshooting

Problems
No display Confirm the adapters of receiver and camera connect OK
Failure in USB connection. Confirm the USB plug connects OK
Failure in setting, see more details in the manual.
Failure in SD card connection. It is suggested to use SD card with brand like
Failed
Kingston SanDisk Panasonic Kingmax or Transcend
Failure in Mobile Hard disk connection. It is suggested to use hard disk with
brand like IBM, TOSHIBA or Seagate.
The format of mobile hard disk should be FAT32 instead of NTFS.
interference in the surrounding environment, such as WIFI and other wireless devices.
No alarm The antennas of receiver and camera install unwell.
IR night version is on, which leads to the color cast.
Confirm the adapter and camera connect OK.
Camera is off
Confirm the setting of both Active and Display Items. See details in the manual.
Failure in alarm PIP setting. See more details in the manual.
blocked by some moving objects or barrier.
interference from light,thunder,infrared or microwave etc.
No alarm
The stored recording image keeps unchanged, because the angle of the
or alarm
pyroelectric sensor is wider than the camera angles, the sensor is triggered
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beyond the camera view angle.
Objects pass through the recording effective area too quickly in less than 2s.
Fresnel shell is dirty.
FAQ
1. Why the screen doesn't display any monitoring picture after the camera is connected?
Answer: 1. Please check whether "Active" is set to "ON".
2. Please check whether pairing succeeds.
2. The recording time is set already or the motion detection recording is enabled, but the recei-
ver does not start recording when the time comes or a motion is detected. Why?
Answer: 1. Check whether the storage medium is inserted.
2. Check whether the storage medium is full.
3. The system does not respond when the playback button is pressed. Why?
Answer: Please check whether the current camera is in the recording status. If it is in
the recording status, the system will not respond when this button is pressed.
4. Why cannot see human body in the picture area, when the alarm occurs?
Answer: For the product, the angle of sensor is greater than that of lens. When human
body moves beyond the angle of lens and within the angle of senor, an alarm
can also occur on the device. However, the display device cannot display
human body's move in the picture area.
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Solutions
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Declaration of Conformity
This attesting conformity with the following directives / standards:
Electromagnetic Compatibility Directive 2004/108 / EC
EN 55013: 2001 + A1: 2003 + A2: 2006
EN 55020: 2007
EN 61000-3-2:2006 + A1:2009 + A2:2009
EN 61000-3-3:2008
Low Voltage Directive 2006/95/EG
EN 60065: 2002 + A1: 2006 + A11: 2008
Notes:
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