Grandstream Networks DP750 User Manual
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Grandstream Networks DP750 User Manual

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Grandstream Networks, Inc.
DP750/DP720
User Guide

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Summary of Contents for Grandstream Networks DP750

  • Page 1 Grandstream Networks, Inc. DP750/DP720 User Guide...
  • Page 2 Grandstream Networks, Inc. is not permitted. The latest electronic version of this user manual is available for download here: http://www.grandstream.com/support Grandstream is a registered trademark and Grandstream logo is trademark of Grandstream Networks, Inc. in the United States, Europe and other countries. CAUTION Changes or modifications to this product not expressly approved by Grandstream, or operation of this product in any way other than as detailed by this User Manual, could void your manufacturer warranty.

  • Page 3: Gnu Gpl Information

    GNU GPL INFORMATION DP750 firmware contains third-party software licensed under the GNU General Public License (GPL). Grandstream uses software under the specific terms of the GPL. Please see the GNU General Public License (GPL) for the exact terms and conditions of the license.

  • Page 4: Table Of Contents

    Registering DP720 to an additional DP750 base station ............. 29 Switching between different base stations ................... 30 Unregister the DP720 .......................... 31 Obtain DP750 Base Station IP Address via paired DP720 ..............31 Setting the Key Lock ..........................32 Locating a DP720 Handset from DP750 Base station ................. 32 Locate via DP750 Web UI ......................
  • Page 5 Blind transfer ..........................52 Attended Transfer ......................... 52 Speed Dial ............................52 3-Way Conference ..........................52 Voice Mail ............................. 53 Set Voice mail feature code ......................53 Play voice mail messages ......................53 P a g e DP750/DP720 User Guide...
  • Page 6 Call Features ............................53 RESTORE FACTORY DEFAULT SETTINGS ............... 56 EXPERIENCING DP750/DP720 ................... 57 P a g e DP750/DP720 User Guide...
  • Page 7 Table of Tables Table 1: DP750 Features in a Glance ......................13 Table 2: DP720 Features in a Glance ......................13 Table 3: DP750 Technical Specifications ....................14 Table 4: DP720 Technical Specifications ....................15 Table 5: Equipment Packaging ........................17 Table 6: DP750 Led Patterns ........................
  • Page 8 Table of Figures Figure 1: DP720 Package Contents ......................17 Figure 2: DP750 Package Contents ......................17 Figure 3: DP750 Back View ........................18 Figure 4: Connecting the Base station ......................18 Figure 5: Setting up the DP720 ........................19 Figure 6: Setting up the charger station ......................

  • Page 9: Document Purpose

    DOCUMENT PURPOSE This document describes the basic concept and tasks necessary to use and configure your DP720 via the LCD menu and also using the DP750 base station. And it covers the handset installation, basic operations to download the latest “DP750/DP720 and call features.

  • Page 10: Change Log

    CHANGE LOG This section documents significant changes from previous versions of user guide for DP750/DP720. Only major new features or major document updates are listed here. Minor updates for corrections or editing are not documented here. Firmware Version 1.0.1.14 ...

  • Page 11: Firmware Version 1.0.0.16

    Added GS Proprietary DTMF codes for special features.  Added stop dial tone if first key not number key after off hook Firmware Version 1.0.0.16  This is the initial version for DP750/DP720. P a g e | 10 DP750/DP720 User Guide...

  • Page 12: Gui Interface Examples

    1. Screenshot of Login Page 2. Screenshots of Status Pages 3. Screenshots of Profiles Pages 4. Screenshots of DECT Pages 5. Screenshots of Phonebook Pages 6. Screenshots of Settings Pages 7. Screenshots of Maintenance Pages P a g e | 11 DP750/DP720 User Guide...

  • Page 13: Welcome

    HD audio quality, rich feature set, market leading price-performance and wide range radio coverage which allow users to enjoy the benefits of mobility for a minimum investment P a g e | 12 DP750/DP720 User Guide...

  • Page 14: Product Overview

    PRODUCT OVERVIEW Feature Highlights The following tables contain the major features of the DP750 / DP720:  5 handsets. DP750  10 accounts.  10 lines.  4 concurrent calls.  PoE power support.  300m range outdoor / 50m range indoor.

  • Page 15: Dp750 Technical Specifications

    DP750 Technical Specifications The following table resumes all the technical specifications including the protocols / standards supported, voice codecs, telephony features, languages and upgrade/provisioning settings for the Base station DP750. Table 3: DP750 Technical Specifications Air Interface Telephony standards: DECT Frequency bands: ...

  • Page 16: Dp720 Technical Specifications

    Hearing Aid Compatibility (HAC) compliant G.722 codec for HD audio and G.726 codec for narrow band audio (G.711μ/a-law, G.723.1, Voice Codecs G.729A/B, iLBC and OPUS are supported via companion DECT base station DP750), AEC, AGC, Ambient noise reduction P a g e...
  • Page 17 60ºC (-4 to 140ºF); Humidity: 10% to 90% non-condensing and Humidity Compliance FCC: Part 15D; 47 CFR 2.1093 & IEEE1528-2013, Part68, Part 15B CE: EN60950; EN301489-1-6; EN301406; EN50360; EN62209-1 RCM: AS/NZS60950; AS/ACIF S040; AS/ACIF S004; AS/CA S004:2013 (Pending) P a g e | 16 DP750/DP720 User Guide...

  • Page 18: Getting Started

    2 Chargeable batteries 1 GPL Statement  1 Quick start guide Figure 1: DP720 Package Contents Figure 2: DP750 Package Contents Note: Check the package before installation. If you find anything missing, contact your system administrator. P a g e | 17...

  • Page 19: Connecting Dp750

    Connecting DP750 To setup the DP750 base station, please follow the steps below: Figure 3: DP750 Back View You have two options for power and network connection of the base station: AC power or Power over Ethernet (PoE) Connecting via AC power 1.

  • Page 20: Setting Up Dp720 Handset

    Be careful when inserting the batteries into your handset to avoid any risk of short-circuits which lead to damage your batteries and/or the handset itself. Do not use damaged battery which can increase the risk of serious harm. P a g e | 19 DP750/DP720 User Guide...

  • Page 21: Setting Up The Charge Station

    3. After setting up the handset and charger station, place the handset in the charger station. Figure 6: Setting up the charger station DP750 LED Patterns The DP750 has 5 LED lights on it. Please see on the following table the meaning of each light. Table 6: DP750 Led Patterns Status...

  • Page 22: Dp720 Handset Description

    Enters dialing mode, or dials number entered. On-hook / Power key Terminates calls, or turns the handset on / off. Alphanumeric Keypad Provides the digits, letters, and special characters in context-sensitive applications. P a g e | 21 DP750/DP720 User Guide...

  • Page 23: Dp720 Icons Description

    Battery normal Battery status Battery full Battery status Charging Signal status Not subscribed Signal status Not in range Signal status Signal very low Signal status Signal low Signal status Signal normal P a g e | 22 DP750/DP720 User Guide...
  • Page 24 Keypad Lock Status OFF - Keypad unlock ON - Keypad locked Incoming Call Notification Outgoing Call Notification Missed Call Notification Incoming Call Notification Outgoing Call Notification Voicemail Notification Contacts Call History Voice Mail P a g e | 23 DP750/DP720 User Guide...
  • Page 25 Settings Call Settings Tools P a g e | 24 DP750/DP720 User Guide...

  • Page 26: Dp720 Handset Menu

    Model Call Forward Firmware Speed Dial Hardware Outgoing Default Line IPEI Auto Answer DECT Region Line Status IP Address Subnet Mask Tools Gateway MAC Address Alarm Figure 8: DP720 Menu Structure P a g e | 25 DP750/DP720 User Guide...
  • Page 27 You can add, edit, delete, and call all the entries in private contacts.  Shared: Shared contacts are the contacts shared between the handsets subscribed to the DP750 base station. You can add, edit, delete, edit and call all the entries in shared contacts as well. Call History Display the call history: Missed Calls, Accepted Calls, Outgoing Calls or All Calls.
  • Page 28  Speed Dial Assign the numbers for speed dial.  Outgoing Default Line Select outgoing default line.  Auto Answer Enable/disable auto answer feature.  Line Status Display the line status. P a g e | 27 DP750/DP720 User Guide...

  • Page 29: Basic Operations

    Register DP720 Handset to DP750 Base Station 1. On DP750 Base station, press and hold the Radio/Page button for 7 seconds until the Radio icon starts blinking to start the subscription process. Or Access web UI, go to Status >DECT Status and press Subscribe button to Open Subscription.

  • Page 30: Using Dp720 With Multiple Dp750 Base Stations

    Figure 10: Registration process Using DP720 with multiple DP750 base stations DP720 is able to be registered to up four different DP750 base stations. Registering DP720 to an additional DP750 base station Considering DP720 is previously registered to an initial base station, please follow below steps to register a handset to an additional base station: 1.

  • Page 31: Switching Between Different Base Stations

    2. Use arrow keys to reach Settings 3. Select Registration. 4. Navigate to Select Base using arrow keys. 5. Select the desired base station and press Select. Figure 12: Switching Between Base Stations P a g e | 30 DP750/DP720 User Guide...

  • Page 32: Unregister The Dp720

    Obtain DP750 Base Station IP Address via paired DP720 DP750 is by default configured to obtain IP address from DHCP server where the unit is located. In order to know which IP address is assigned to your DP750, please follow below steps using a paired DP720 handset with your DP750 base station.

  • Page 33: Setting The Key Lock

    You can locate a DP720 handset from his registered DP750 base station using below steps: Locate via DP750 Web UI 1. Access your DP750 base station web UI by entering its IP address in your favorite browser. 2. Enter your admin password (default: admin).

  • Page 34: Locate Via Dp750 Base Station

    Figure 13: Locate Handset via Web UI Locate via DP750 Base station 1. On DP750 Base station back side, press Radio/Page button 2. All registered handsets will receive paging call, once located, you can terminate the paging calling by pressing any key on the handsets or the radio/page button again.

  • Page 35: Basic Network Settings

    7. Press softkey “Save” ( ) to save and apply the new changes. A message prompt message will be displayed to confirm that the new settings are saved successfully. Figure 14: Network Settings configuration P a g e | 34 DP750/DP720 User Guide...

  • Page 36: Register A Sip Account

    Register a SIP Account DP750 supports up to 10 SIP accounts, 5 handsets. Each handset can be configured up to 10 accounts. Please be aware that line settings will be affected by DID settings (hunting group settings) in “DECT - SIP Account Settings”.

  • Page 37: Figure 16: Sip Accounts Settings

    After applying your configuration, your phone will register to your SIP Server. You can verify if your DECT phone has registered with your SIP server from your DP750 web interface under Status > Account Status (a green background with Yes under SIP Registration column for corresponding account indicates the account has been successfully registered).

  • Page 38: Return To Idle Screen

    When you are navigating on the handset’s menu, and you receive an incoming call, the LCD screen will automatically exit the menu and you can either accept or reject the call, when the call is terminated, the LCD screen will return back to the idle screen. P a g e | 37 DP750/DP720 User Guide...

  • Page 39: Phone Settings

    4. Enter the current code PIN (By Default is 0000), a new window will be displayed inviting you to enter the new password, when done press “Save” (left softkey ) and a prompt message will be displayed to confirm that the new code PIN has been saved successfully. P a g e | 38 DP750/DP720 User Guide...

  • Page 40: Selecting The Menu Language

    ). The LCD screen prompts “Change phone language to xxx (xxx it’ the language you softkey selected)” 4. Press “Yes” (left softkey ) to accept the change. Text displayed on the handset will change to the selected language. P a g e | 39 DP750/DP720 User Guide...

  • Page 41: Activate/Deactivate Hands-Free Mode

    / speaker. You can choose between 5 different levels. The default level is 3: Volume 1 Volume 4 Volume 2 Volume 5 Volume 3 P a g e | 40 DP750/DP720 User Guide...

  • Page 42: Ringtones

    In order to configure the desired melody, proceed as follows: 1. Press Menu (leftsoft key or the selection key ) to bring up operation menu. 2. Use arrow keys to reach Settings 3. Navigate to select Audio -> Ringtones. P a g e | 41 DP750/DP720 User Guide...

  • Page 43: Advisory Tones

    3. Navigate to select Audio -> Advisory tones, and choose which tone you want to change it. 4. Press the left and right arrow keys to either enable or disable the desired tones. P a g e | 42 DP750/DP720 User Guide...

  • Page 44: Date And Time

    3. Navigate to Date and time. Edit the current values in the Date & Time fields (you can change the and press “Set” (left softkey date / time format using the left key or right key 4. Press “Save” softkey to apply your changes. Figure 24: Date and Time Settings P a g e | 43 DP750/DP720 User Guide...

  • Page 45: Outgoing Default Line

    LCD Diagnostic Enters this option and press Left/Right arrow key to do LCD Diagnostic (you will notice that the color of the LCD will be changing). Press right softkey to quite. P a g e | 44 DP750/DP720 User Guide...

  • Page 46: Firmware Upgrade

    3. Navigate to select Firmware Upgrade and press the softkey “Select”. 4. The LCD screen will display a prompt message to confirm the firmware downloading / upgrading press the right softkey “Back” to dismiss the upgrade process. Figure 27: Firmware Upgrade P a g e | 45 DP750/DP720 User Guide...

  • Page 47: Reset The Dp720 Handset

    4. The LCD screen will displays a prompt message to confirm restoring factory settings, press “Yes” (left softkey ) to confirm and then the handset will reboot to apply the default settings or press “No” (right softkey ) to cancel. Figure 28: Factory Reset P a g e | 46 DP750/DP720 User Guide...

  • Page 48: Call Operations

    4. To terminate the call, press Hang-Up key Method 2: 1. Press Dial key or Speaker key to enter the pre- dialing screen. 2. Enter the number to dial using the keypad. P a g e | 47 DP750/DP720 User Guide...

  • Page 49: Dialing From Call History

    , or the “Answer” softkey. The incoming call is answered, and the original call is Speaker Key placed on hold. 3. To terminate the call, press Hang-Up key Note: You can switch off the ringer temporarily by pressing Silent Softkey. P a g e | 48 DP750/DP720 User Guide...

  • Page 50: Auto Answer

    *47 or Voice Prompt with option 47, then 192*168*0*160*5062 followed by pressing the “#” key if it is configured as a send key or wait for 4 seconds. Note: To use direct IP call, Use Random Port setting should be set to NO. P a g e | 49 DP750/DP720 User Guide...

  • Page 51: Call Hold/Resume

    If DND mode is activated for a specific line, all incoming calls will receive busy treatment depending on your configuration (forward to voice mail, busy tone…) To enable or disable the DND mode, follow the next steps P a g e | 50 DP750/DP720 User Guide...

  • Page 52: Call Forward

    The DP720 supports the call transfer feature, you can transfer a call to another party using one of the following ways:  Blind transfer: Transfer a call directly to another party without consulting  Attended transfer: Transfer a call with prior consulting. P a g e | 51 DP750/DP720 User Guide...

  • Page 53: Blind Transfer

    To configure the 3 Way conference feature, see the following steps: 1. Press the Dial key to place a call to the first party. 2. Press left softkey “Options” , then select Conference P a g e | 52 DP750/DP720 User Guide...

  • Page 54: Voice Mail

    DP720’s LCD screen. Call Features The DP750/DP720 supports traditional and advanced telephony features including caller ID, caller ID with caller Name, call forward and etc. Table 10: Call Features Block Caller ID (for all subsequent calls) ...
  • Page 55  Press OK soft key or SEND key. Cancel Busy Call Forward. To cancel the busy call forward:  Off hook the phone;  Dial *91;  Hang up the call. P a g e | 54 DP750/DP720 User Guide...
  • Page 56  Press OK soft key or SEND key. Cancel Delayed Call Forward. To cancel the delayed call forward:  Off hook the phone;  Dial *93;  Hang up the call. P a g e | 55 DP750/DP720 User Guide...

  • Page 57: Restore Factory Default Settings

    A warning window will pop out to make sure a reset is requested and confirmed;  Press Yes softkey to confirm and the phone will reboot. To cancel the Reset, press No soft key instead. P a g e | 56 DP750/DP720 User Guide...
  • Page 58 Thank you again for purchasing the Grandstream DP720 / DP750, it will be sure to bring convenience and color to both your business and personal life. P a g e...

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