Grandstream Networks DP750 User Manual
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Grandstream Networks DP750 User Manual

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Grandstream Networks, Inc.
DP750/DP720
User Guide

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Summary of Contents for Grandstream Networks DP750

  • Page 1 Grandstream Networks, Inc. DP750/DP720 User Guide...
  • Page 2 Grandstream Networks, Inc. is not permitted. The latest electronic version of this user manual is available for download here: http://www.grandstream.com/support Grandstream is a registered trademark and Grandstream logo is trademark of Grandstream Networks, Inc. in the United States, Europe and other countries. CAUTION Changes or modifications to this product not expressly approved by Grandstream, or operation of this product in any way other than as detailed by this User Manual, could void your manufacturer warranty.

  • Page 3: Gnu Gpl Information

    GNU GPL INFORMATION DP750 firmware contains third-party software licensed under the GNU General Public License (GPL). Grandstream uses software under the specific terms of the GPL. Please see the GNU General Public License (GPL) for the exact terms and conditions of the license.

  • Page 4: Table Of Contents

    Unregister the DP720 .......................... 26 Checking DP750 Base Station IP Address ..................27 Setting the Key Lock ..........................27 Locating a DP720 Handset from DP750 Base station ................. 28 Locate Via DP750 Web UI ......................28 Locate Via DP750 Base Station ....................29 Understanding DP720/750 Voice Prompt ....................
  • Page 5 3-Way Conference ..........................51 Voice Mail ............................. 51 Set Voice mail feature code ......................51 Play voice mail messages ......................51 Call Features ............................52 RESTORE FACTORY DEFAULT SETTINGS ............... 54 EXPERIENCING DP750/DP720 ................... 55 P a g e DP750/DP720 User Guide...
  • Page 6 Table of Tables Table 1: DP720 Features in a Glance ......................11 Table 2: DP750 Features in a Glance ......................11 Table 3: DP750 Technical Specifications ....................12 Table 4: DP750 Technical Specifications ....................13 Table 5: Equipment Packaging ........................15 Table 6: DP750 Led Patterns ........................
  • Page 7 Table of Figures Figure 1: DP720 Package Contents ......................15 Figure 2: DP750 Package Contents ......................15 Figure 3: DP750 Back View ........................16 Figure 4: Connecting the Base station ......................16 Figure 5: Setting up the DP720 ........................17 Figure 6: Setting up the charger station ......................

  • Page 8: Document Purpose

    This document describes the basic concept and tasks necessary to use and configure your DP720 via the LCD menu and also using the DP750 base station. And it covers the topic of phone installation, making basic calls and connecting phone to devices.Please visit http://www.grandstream.com/support...

  • Page 9: Change Log

    CHANGE LOG This section documents significant changes from previous versions of user guide for DP750/DP720. Only major new features or major document updates are listed here. Minor updates for corrections or editing are not documented here. FIRMWARE VERSION 1.0.0.14 ...

  • Page 10: Gui Interface Examples

    1. Screenshot of Login Page 2. Screenshots of Status Pages 3. Screenshots of Profiles Pages 4. Screenshots of DECT Pages 5. Screenshots of Phonebook Pages 6. Screenshots of Settings Pages 7. Screenshots of Maintenance Pages P a g e DP750/DP720 User Guide...

  • Page 11: Welcome

    HD audio quality, rich feature set, market leading price-performance and wide range radio coverage which allow users to enjoy the benefits of mobility for a minimum investment P a g e | 10 DP750/DP720 User Guide...

  • Page 12: Product Overview

    PRODUCT OVERVIEW FeatureHighlights The following tables contains the major features of the DP720 / DP750 DP720  DECT Cordless HD.  1.8 inch (128x160) TFT color LCD.  250 hours standby /20 hours talk time.  27 languages embedded. ...

  • Page 13: Dp750 Technical Specifications

    The following table resume all the technical specifications including the protocols / standards supported, voice codecs, telephony features, languages and Upgrade/ Provisioning settings for the Base station DP750. Table 3: DP750 Technical Specifications Air Interface Telephony standards: DECT Frequency bands: ...

  • Page 14: Dp720 Technical Specifications

    DP720 Technical Specifications The following tables resume all the technical specifications including the protocols / standards supported, voice codecs, telephony features, languages and Upgrade/ Provisioning settings for the DP 720 handset. Table 4: DP750 Technical Specifications Air Interface Telephony standards: DECT Frequency bands: 1880 –...
  • Page 15 Operation: -10º to 50º C (14 to 122º F); Charging: 0 to 45º C (32 to 113º F); Storage: -20º to and Humidity 60º C (-4 to 140º F); Humidity: 10% to 90% non-condensing Compliance FCC: Part 15D, 47 CFR 2.1093, Part 15B CE: EN60950; EN301489-1-6; EN301406 RCM: AS/NZS60950 (Pending) P a g e | 14 DP750/DP720 User Guide...

  • Page 16: Getting Started

    2 chargeable batteries 1 GPL Statement  1 Quick Start Guide Figure 1: DP720 Package Contents Figure 2: DP750 Package Contents Note: Check the package before installation. If you find anything missing, contact your system administrator. P a g e | 15...

  • Page 17: Connecting Dp750

    Connecting DP750 To setup the DP750 Base Station, please follow the steps below: Figure 3: DP750 Back View You have two options for power and network connection of the base station: AC power or Power over Ethernet (PoE) Connecting via AC power 1.

  • Page 18: Setting Up Dp720Handset

    Be careful when setting up the batteries into your handset to avoid any risk of short-circuits that can lead to damage your batteries and/or the handset itself. Do not use damaged battery which can increase the risk of serious harm. P a g e | 17 DP750/DP720 User Guide...

  • Page 19: Setting Up The Charger Station

    3. After setting up the handset and charger station, place the handset in the charger station. Figure 6: Setting up the charger station DP750 LED Patterns The DP750 has 5 LED lights on it. Please see on the following table the meaning of each light. Table 6: DP750 Led Patterns LED Light...

  • Page 20: Dp720 Handset Description

    Power Key: Turn on / Off the handset - On-hook: Terminate calls. On-hook or Power key Off-hook key and Dial key to make outgoing calls Alphanumeric Keypad Provides the digits, letters, and special characters in context-sensitive P a g e | 19 DP750/DP720 User Guide...

  • Page 21: Dp720 Icons Description

    Battery status Battery full Battery status Charging Signal status Not subscribed Signal status Not in range Signal status Signal very low Signal status Signal low Signal status Signal normal Signal status P a g e | 20 DP750/DP720 User Guide...
  • Page 22 ON - Keypad locked External Incoming Call External Outgoing Call Internal Incoming Call Internal Outgoing Call Missed Call Icon Incoming Call Icon Outgoing Call Icon Contacts Call History Voice Mail Settings Call Settings Tools P a g e | 21 DP750/DP720 User Guide...

  • Page 23: Dp720 Handset Menu

    Model Call Forward Firmware Speed Dial Outgoing Default Line Hardware Auto Answer Line Status IPEI Tools DECT Region IP Address Alarm Subnet Mask Gateway MAC Address Figure 8: DP720 Menu Structure P a g e | 22 DP750/DP720 User Guide...
  • Page 24 You can add, edit, delete, and call all the contacts in private contacts. Shared: Shared contacts are the contacts that shared for the handset subscribed on the DP750 base station. You can add, edit, delete, edit call all the contacts in shared contacts as well.
  • Page 25 Assign the numbers for speed dial.  Outgoing Default Line Select the outgoing default line.  Auto Answer Enable / Disable the Auto answer functionality.  Line Status Display the line status. P a g e | 24 DP750/DP720 User Guide...

  • Page 26: Basic Operations

    Register DP720Handset to DP750 Base Station 1. On DP750 Base station, press and hold the Radio/Page button for 7 seconds until the Radio icon starts blinking to start Subscription process. Or Access web UI, go to Status >DECT Status and press Subscribe button to Open Subscription.

  • Page 27: Unregister The Dp720

    6. Select BaseX (X=1-4) corresponding to the desired base station DP750, then press Subscribe. 7. DP720 will search for nearby base stations and displays the RFPI code of the discovered DP750. 8. Press Subscribe to pair with the displayed DP750.

  • Page 28: Checking Dp750 Base Station Ip Address

    Checking DP750 Base Station IP Address DP750 is by default configured to obtain IP address from DHCP server where the unit is located. In order to know which IP address is assigned to your DP750, please follow below steps using a paired DP720 handset with your DP750 base station.Please see Register DP720 Handset to DP750 Base Station...

  • Page 29: Locating A Dp720 Handset From Dp750 Base Station

    You can locate a DP720 handset from his registered DP750 base station using below steps: Locate Via DP750 Web UI 1. Access your DP750 base station web UI by entering its IP address in your favorite browser. 2. Enter your admin password (default: admin) 3.

  • Page 30: Locate Via Dp750 Base Station

    The current WAN IP address is announced If using “Static IP Mode”, enter 12 digit new IP address address. You need to reboot the DP750 for the new IP address to take Effect. “Subnet “ + IP Same as menu 02 address “Gateway “...
  • Page 31 For IP address, add 0 before the digits if the digits are less than 3 (i.e. - 192.168.0.26 should be key in like 192168000026. No decimal is needed).  Key entry cannot be deleted but the phone may prompt error once it is detected. P a g e | 30 DP750/DP720 User Guide...

  • Page 32: Checking System Status

    Unique “serial number” for DECT handsets. DECT Region Displays region of DECT. i.e. EU or US IP Address Displays IP address of the base station DP750 if registered. Subnet Mask Displays Subnet Mask of the base station DP750 if registered. Gateway Displays Gateway IP of the base station DP750 if registered.

  • Page 33: Register A Sip Account

    Register a SIP Account DP750 supports up to 10 SIP accounts, 5 handsets. Each Handset can be configured up to 10 accounts. Please be aware that his line settings will be affected by DID settings (hunting group settings) in “DECT Account Settings”.

  • Page 34: Figure 13: Sip Settings

    Name: Any name to identify this specific user. Profile: Select the corresponding Profile ID (1/2/3/4) g. HS Mode: Assign the account to specific handset (HS1, HS2, HS3, HS4 or HS5) or hunting group mode P a g e | 33 DP750/DP720 User Guide...

  • Page 35: Figure 14: Sip Accounts Settings

    After applying your configuration, your phone will register to your SIP Server. You can verify if your DECT phone has registered with your SIP server from your DP750 web interface under Status >Account Status (a green background with Yes under SIP Registration column forcorresponding account indicates the account has been successfully registered).

  • Page 36: Return To Idle Screen

    When you are navigating on the handset’s menu, and you receive an incoming call, the LCD screen will automatically exit the menu and you can either accept or reject the call, when the call is terminated, the LCD screen will return back to the idle screen. P a g e | 35 DP750/DP720 User Guide...

  • Page 37: Phone Settings

    4. Enter the current code PIN (By Default is 0000), a new window will be displayed inviting you to enter the new password, when done press Save(left soft key )and a prompt message will be displayed to confirm that the new Code PIN has been saved successfully. P a g e | 36 DP750/DP720 User Guide...

  • Page 38: Selecting The Menu Language

    ). The LCD screen prompts “Change phone language to xxx (xxx it’ the Select(Leftsoft key language you selected)” 4. Press Yes(Left soft key ) to accept the change. Text displayed on the handset will change to the selected language. P a g e | 37 DP750/DP720 User Guide...

  • Page 39: Activate/Deactivate Hands-Free Mode

    Earphone / Speaker. You can choose between 5 different levels. The default level is 3: Volume 1 Volume 2 Volume 3 Volume 4 Volume 5 P a g e | 38 DP750/DP720 User Guide...

  • Page 40: Ringtones

    In order to configure the desired melody for either an internal/external call, proceed as follows: 1. Press Menu (left soft key or the selection key ) to bring up operation menu. P a g e | 39 DP750/DP720 User Guide...

  • Page 41: Advisory Tones

    ) to bring up operation menu. 2. Use Navigation keys to reach Settings menu 3. Navigate to select Audio ->Advisory tones, and choose which tone you want to change it. P a g e | 40 DP750/DP720 User Guide...

  • Page 42: Date And Time

    / time format using the Left/ Right arrow keys) and then press Set (left soft key ). 4. Press the Save soft key to apply your changes. Figure 22: Date and Time Settings P a g e | 41 DP750/DP720 User Guide...

  • Page 43: Factory Functions

    Enters this option and press Left/Right Navigation key to do LCD Diagnostic (you will notice that the color of the LCD will be changing). Pressright soft keyto quite. Figure 23: Factory Functions P a g e | 42 DP750/DP720 User Guide...

  • Page 44: Firmware Upgrade

    4. The LCD screen will displays a prompt message to confirm restoring factory settings, press Yes (left soft key) to confirm or No (right soft key ) and then the handset will reboot to apply the default settings. P a g e | 43 DP750/DP720 User Guide...

  • Page 45: Figure 25: Factory Reset

    Figure 25: Factory Reset P a g e | 44 DP750/DP720 User Guide...

  • Page 46: Call Operations

    Internal calls To make phone calls between the handsets registered to the same DP750 Base Station when it is used as a standalone unit, without the use of a SIP server. This feature will also be applicable when the DP750 Base Station is used with Hunting Groups and is registered to SIP server only with one master number.

  • Page 47: Dialing From Call History

    1. Press the dial keyto pick up the call or the Accept Soft key (left soft key). 2. To answer an incoming call when you’re already in another call, press the dial key , or P a g e | 46 DP750/DP720 User Guide...

  • Page 48: Auto Answer

    , then access to the voice menu prompt by dialing*** 2. Dial 47to access the direct IP Call menu. 3. Enter the IP address after the voice prompt Direct IP Calling P a g e | 47 DP750/DP720 User Guide...

  • Page 49: Call Hold/Resume

    2. Access to Call settings and then to Call waitingsub-menu. 3. Select the account on which you want to enable the Call waiting feature, and then press the soft key Select (left soft key P a g e | 48 DP750/DP720 User Guide...

  • Page 50: Do Not Disturb

    4. Select the type of call forwarding and enter the number to forward the calls, and then press Save (left soft key ) to apply the settings, a prompt message will be displayed to confirm that the new settings have been saved successfully. P a g e | 49 DP750/DP720 User Guide...

  • Page 51: Call Transfer

    3. Choose the digit keys (2-9) and press Assign to specify the number (from the shared directory) to be as speed dial. You can press Change or Delete soft keysto modify/delete a speed dial key P a g e | 50 DP750/DP720 User Guide...

  • Page 52: 3-Way Conference

    ) to bring up operation menu. 2. Access to Voice Mail and then selectPlay Messagesub menu. 3. Select the account to retrieve your voice messages saved on your voice mail. P a g e | 51 DP750/DP720 User Guide...

  • Page 53: Call Features

    Call Features The DP750/DP720 supports traditional and advanced telephony features including caller ID, caller ID with caller Name, call forward and etc. Table 11: Call Features Block Caller ID(for all subsequent calls)  Off hook the phone;  Dial *30.
  • Page 54  Press OK soft key or SEND key. Cancel Delayed Call Forward. To cancel the delayed call forward:  Off hook the phone;  Dial *93;  Hang up the call. P a g e | 53 DP750/DP720 User Guide...

  • Page 55: Restore Factory Default Settings

    A warning window will pop out to make sure a reset is requested and confirmed;  Press Yessoft key to confirm and the phone will reboot. To cancel the Reset, press No soft key instead. P a g e | 54 DP750/DP720 User Guide...

  • Page 56: Experiencing Dp750/Dp720

    Thank you again for purchasing the Grandstream DP720 / DP750, it willbe sure to bring convenience and color to both your business and personal life. P a g e...
  • Page 57 This equipment complies with FCC RF radiation exposure limits set forth for an uncontrolled environment. For base unit it should be installed and operated with a minimum distance of 20 centimeters between the radiator and your body.. P a g e | 56 DP750/DP720 User Guide...

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