Grandstream Networks DP750 User Manual
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Grandstream Networks DP750 User Manual

Dect cordless ip phones
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Grandstream Networks, Inc.
DP750/DP720
DECT Cordless IP Phones
User Guide

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Summary of Contents for Grandstream Networks DP750

  • Page 1 Grandstream Networks, Inc. DP750/DP720 DECT Cordless IP Phones User Guide...
  • Page 2 Grandstream Networks, Inc. is not permitted. The latest electronic version of this user manual is available for download here: http://www.grandstream.com/support Grandstream is a registered trademark and Grandstream logo is trademark of Grandstream Networks, Inc. in the United States, Europe and other countries. CAUTION Changes or modifications to this product not expressly approved by Grandstream, or operation of this product in any way other than as detailed by this User Manual, could void your manufacturer warranty.

  • Page 3: Gnu Gpl Information

    GNU GPL INFORMATION DP750 firmware contains third-party software licensed under the GNU General Public License (GPL). Grandstream uses software under the specific terms of the GPL. Please see the GNU General Public License (GPL) for the exact terms and conditions of the license.

  • Page 4: Table Of Contents

    Firmware Version 1.0.0.16 ........................11 GUI INTERFACE EXAMPLES ..................12 WELCOME ........................13 PRODUCT OVERVIEW ....................14 Feature Highlights ........................... 14 DP750 Technical Specifications ......................14 DP720 Technical Specifications ......................16 GETTING STARTED ......................18 Equipment Packaging ..........................18 Connecting DP750 ..........................19 Connecting via AC power ........................
  • Page 5 Registering DP720 to an additional DP750 base station ..............29 Switching Between Different Base Stations ..................30 Unregister the DP720 ..........................31 Obtain DP750 Base Station IP Address via paired DP720 ..............32 Setting the Key Lock ..........................32 Locating a DP720 Handset from DP750 Base station ................33 Locate via DP750 Web UI .......................
  • Page 6 Date and Time ............................49 Outgoing Default Line ..........................49 Factory Functions ........................... 50 DP720 Handset Firmware Upgrade ......................51 Reboot DP750 Base Station ........................51 Reset DP720 Handset ..........................52 CALL OPERATIONS ....................... 53 Placing calls ............................53 Make a Call using a Line ......................... 53 Dialing from Call history ........................
  • Page 7 Call Features ............................63 RESTORE FACTORY DEFAULT SETTINGS ..............64 EXPERIENCING DP750/DP720 ..................65 P a g e DP750/DP720 User Guide...
  • Page 8 Table of Tables Table 1: DP750 Features at a Glance ......................14 Table 2: DP720 Features at a Glance ......................14 Table 3: DP750 Technical Specifications ....................... 15 Table 4: DP720 Technical Specifications ....................... 16 Table 5: Equipment Packaging ........................18 Table 6: DP750 Led Patterns .........................
  • Page 9 Figure 20: Edit Handset Name from DP750 ....................40 Figure 21: Changing Admin Base PIN Code from DP720 ................41 Figure 22: Changing Admin Base PIN Code from DP750 ................41 Figure 23: Handset Language ........................42 Figure 24: Ringer Volume ..........................44 Figure 25: Calls Ringtones ..........................

  • Page 10: Document Purpose

    DOCUMENT PURPOSE This document describes the basic concept and tasks necessary to use and configure your DP720 via the LCD menu and also using the DP750 base station. And it covers the handset installation, basic operations to download the latest “DP750/DP720 and call features.

  • Page 11: Change Log

    CHANGE LOG This section documents significant changes from previous versions of user guide for DP750/DP720. Only major new features or major document updates are listed here. Minor updates for corrections or editing are not documented here. Firmware Version 1.0.3.23 •...

  • Page 12: Firmware Version 1.0.1.4

    Added when handset enter IVR, press RSK hold key will delete dial number. • Added stop dial tone if first key not number key after off hook Firmware Version 1.0.0.16 • This is the initial version for DP750/DP720. P a g e | 11 DP750/DP720 User Guide...

  • Page 13: Gui Interface Examples

    GUI INTERFACE EXAMPLES http://www.grandstream.com/sites/default/files/Resources/dp750_web_gui.zip Screenshot of Login Page Screenshots of Status Pages Screenshots of Profiles Pages Screenshots of DECT Pages Screenshots of Settings Pages Screenshots of Maintenance Pages Screenshots of Phonebook Pages P a g e | 12 DP750/DP720 User Guide...

  • Page 14: Welcome

    Thank you for purchasing Grandstream DP750 DECT IP Base Station and DP720 DECT Handset. The DP750 is a powerful DECT VoIP base station that pairs with up to 5 of Grandstream’s DP720 DECT handsets to offer mobility to business and residential users. It supports a range of 300 meters outdoors and 50 meters indoors to give users the freedom to move around their work or home space, delivering efficient flexibility.

  • Page 15: Product Overview

    5 ring modes. DP750 Technical Specifications The following table resumes all the technical specifications including the protocols / standards supported, voice codecs, telephony features, languages and upgrade/provisioning settings for the Base station DP750. P a g e | 14 DP750/DP720 User Guide...

  • Page 16: Table 3: Dp750 Technical Specifications

    Table 3: DP750 Technical Specifications Air Interface Telephony standards: DECT Frequency bands: ▪ 1880 – 1900 MHz (Europe), 1920 – 1930 MHz (US) ▪ 1910 – 1920 MHz (Brazil), 1786 – 1792 MHz (Korea) ▪ 1893 – 1906 MHz (Japan), 1880 – 1895 MHz (Taiwan)

  • Page 17: Dp720 Technical Specifications

    23 keys including 2 softkeys, 5 navigation / menu keys, 4 dedicated function keys for SEND, POWER/END, SPEAKERPHONE, MUTE 3-color MWI LED 3.5mm headset jack Removable belt clip Micro-USB port for alternative charging and non-battery operation Protocols/Standards Hearing Aid Compatibility (HAC) compliant P a g e | 16 DP750/DP720 User Guide...
  • Page 18 G.722 codec for HD audio and G.726 codec for narrow band audio (G.711μ/a-law, G.723.1, G.729A/B, iLBC and OPUS are supported via companion DECT base station DP750), AEC, AGC, Ambient noise reduction Telephony Features Hold, transfer, forward, 3-way conference, call park, call pickup, downloadable...

  • Page 19: Getting Started

    GETTING STARTED This chapter provides basic installation instructions including the list of the packaging contents and also information for obtaining the best performance with the DP720 IP DECT phone and its base station DP750. Equipment Packaging Table 5: Equipment Packaging...

  • Page 20: Connecting Dp750

    Note: Check the package before installation. If you find anything missing, contact your system administrator. Connecting DP750 To setup the DP750 Base Station, please follow the steps below: Reset Button Power Input Network Socket Radio / Page Button Figure 3: DP750 Back View...

  • Page 21: Connecting Via Poe

    In order to get the best performance of your DP720 handset, we recommend using original batteries provided in the package or batteries compliant with above specifications. The specifications may differ depending on the age and capacity of the batteries used. P a g e | 20 DP750/DP720 User Guide...

  • Page 22: Setting Up The Charge Station

    3. After setting up the handset and the charge station, place the handset in the charge station. Figure 6: Setting up the charge station DP750 LED Patterns The DP750 has 5 LED lights on it. Please see on the following table the meaning of each light. Table 6: DP750 Led Patterns LED Light...

  • Page 23: Dp720 Handset Description

    On-hook / Power key Terminates calls, or turns the handset on / off. Alphanumeric Keypad Provides the digits, letters, and special characters in context-sensitive applications. For + sign, press and hold key 0. P a g e | 22 DP750/DP720 User Guide...

  • Page 24: Dp720 Icons Description

    Signal status Not subscribed Signal status Not in range Signal status Signal very low Signal status Signal low Signal status Signal normal Signal status Signal good Signal status Signal very good P a g e | 23 DP750/DP720 User Guide...
  • Page 25 OFF - Keypad unlock ON - Keypad locked Incoming Call notification Outgoing Call notification Missed Call notification Incoming Call notification Outgoing Call notification Voicemail notification Contacts Call History Voice Mail Settings Call Settings Status P a g e | 24 DP750/DP720 User Guide...

  • Page 26: Dp720 Handset Menu

    System Monitoring Do Not Disturb Call Waiting Call Forward Speed Dial Outgoing Default Line Lines Model(RF) Status Firmware(BS)(HS) IP Address Subnet Mask Gateway MAC Address IPEI Figure 8: DP720 Menu Structure P a g e | 25 DP750/DP720 User Guide...
  • Page 27 • Shared: Shared contacts are the contacts shared between the handsets subscribed to the DP750 base station. You can add, edit, delete, edit and call all the entries in shared contacts as well. Display the call history: Missed Calls, Accepted Calls, Outgoing Calls or All Call History Calls.
  • Page 28 Outgoing Default Line Select outgoing default line. • Lines Display the line status. Status • Status Display handset status (Model RF, Firmware, IP address, Subnet mask, Gateway, MAC Address, IPEI, …) P a g e | 27 DP750/DP720 User Guide...

  • Page 29: Basic Operations

    Users can quit at any time by pressing "Skip" (left softkey). Register DP720 Handset to DP750 Base Station 1. On DP750 Base station, press and hold the Radio/Page button for 7 seconds until the Radio icon starts blinking to start Subscription process. Or Access web UI, and press Subscribe icon Open Subscription.

  • Page 30: Using Dp720 With Multiple Dp750 Base Stations

    Note: “Subscribe” softkey appears only if DP720 is not registered to any DP750 base station. 3. Select BaseX (X=1-4) corresponding to the desired base station DP750, then press Subscribe. 4. The DP720 will search for nearby base stations and will display the RFPI code and base station name of the discovered DP750.

  • Page 31: Switching Between Different Base Stations

    2. Use arrow keys to reach Settings and select Registration. 3. Navigate to Select Base using arrow keys. 4. Select the desired base station and press Select. Figure 12: Switching Between Base Stations P a g e | 30 DP750/DP720 User Guide...

  • Page 32: Unregister The Dp720

    1. Access DP750 Web Interface. 2. Go to Status  DECT Base Status. 3. Locate the handset to unregister and press “Unsubscribe” button. Figure 13: Unregister DP720 from DP750 web UI P a g e | 31 DP750/DP720 User Guide...

  • Page 33: Obtain Dp750 Base Station Ip Address Via Paired Dp720

    Obtain DP750 Base Station IP Address via paired DP720 DP750 is by default configured to obtain IP address from DHCP server where the unit is located. In order to know which IP address is assigned to your DP750, please follow below steps using a paired DP720 handset with your DP750 base station.

  • Page 34: Locating A Dp720 Handset From Dp750 Base Station

    Locating a DP720 Handset from DP750 Base station In some situations, you may have a DP720 handset incorrectly positioned and you don’t know its current location. You can locate a DP720 handset from his registered DP750 base station using below steps: Locate via DP750 Web UI 1.

  • Page 35: Locate Via Dp750 Base Station

    2. Use arrow keys to reach Status menu Basic Network Settings Once connected to the network, DP750 base station will attempt to contact a DHCP server to obtain valid network settings (e.g., IP address, subnet mask, gateway address and DNS address) by default.

  • Page 36: Change Menu And Lcd Timeout

    Note: A prompt message will be displayed to confirm that the new settings are saved successfully 7. The DP720 will display a reboot confirmation message, select “Yes” to apply the new settings or “No” to avoid rebooting the DP750. Figure 15: Network Settings configuration Change Menu and LCD Timeout 1.

  • Page 37: Return To Idle Screen

    Register a SIP Account DP750 supports up to 10 SIP accounts, 5 handsets. Each handset can be configured up to 10 accounts. Please be aware that line settings will be affected by DID settings (hunting group settings) in “DECT  SIP Account Settings”.

  • Page 38: Figure 16: Sip Settings

    HS Mode: Assign the account to specific handset (HS1, HS2…) or hunting group mode. h. Active: Set to Yes. If set to No, account is disabled and will not register. 9. Press Save and Apply to save your configuration. P a g e | 37 DP750/DP720 User Guide...

  • Page 39: Figure 17: Sip Accounts Settings

    After applying your configuration, your phone will register to your SIP Server. You can verify if your DECT phone has registered with your SIP server from your DP750 web interface under Status  Account Status (a green background with Yes under SIP Registration column for corresponding account indicates the account has been successfully registered).

  • Page 40: Phone Settings

    Figure 19: Handset Name editing • Using DP750 Base Station UI: 1. Access DP750 Web Interface. 2. Go to DECT  General Settings. 3. In “Handset Settings” section, change Handset Name to desired name.

  • Page 41: Changing The Base Pin Code

    Figure 20: Edit Handset Name from DP750 Changing the Base PIN Code Users can change their code PIN by following the steps below: • Using DP720 Handset: 1. Press Menu (left softkey or the selection key ) to bring up operation menu.

  • Page 42: Figure 21: Changing Admin Base Pin Code From Dp720

    2. Go to DECT  General Settings. 3. Set new PIN code in Admin PIN Code field. Note: Only digits accepted. Minimum allowed length is 4 digits. Figure 22: Changing Admin Base PIN Code from DP750 P a g e | 41...

  • Page 43: Selecting Phone Language

    1. Press the Hands free key while you are making a call or on the idle screen to activate hands free mode. 2. Press the Hands free key again to deactivate the hands free function. P a g e | 42 DP750/DP720 User Guide...

  • Page 44: Muting The Microphone

    ) to confirm the volume, and a message prompt will be displayed to confirm that the new volume has been successfully saved. If you select OFF, the icon appears in the display and the handset will not ring for incoming calls. P a g e | 43 DP750/DP720 User Guide...

  • Page 45: Setting The Ringer Melody On The Handset

    4. Press “Select” (left softkey ) to confirm the ringtones selected and a message prompt will be displayed to confirm that the new ringtones has been set successfully. Figure 25: Calls Ringtones P a g e | 44 DP750/DP720 User Guide...

  • Page 46: Advisory Tones

    Figure 26: Advisory Tone Ringtones Customization DP750/720 allow users to use custom ringtones. Custom ringtones will be stored on DP750 base station and only selected custom ringtone will be downloaded to specific DP720 handset. DP750 base station supports up to 10 custom ringtones.

  • Page 47: Figure 27: Generating Custom Ringtone (Windows)

    1. Make generated ringtone files available in your TFTP, HTTP or HTTPS server. 2. Access DP750 Web GUI and go Maintenance  Firmware Upgrade page. 3. Set “Upgrade Via” to TFTP, HTTP or HTTPS (depending on server type hosting ringtone files).

  • Page 48: Figure 28: Downloading Custom Ringtones

    Figure 28: Downloading Custom Ringtones Step 3: Assigning a Custom Ringtone for a DP720 Handset 1. Access DP750 Web GUI and go DECT  HS Settings  HS# Settings page. 2. In Custom Ringtone, select a custom ringtone from the dropdown list.

  • Page 49: Figure 29: Custom Ringtone On Dp750

    Figure 29: Custom Ringtone on DP750 3. Press “Save and Apply”. DP720 handset will download the ringtone locally before using it. (DP720 LCD screen will display download progress at this stage). 4. On DP720 Handset menu, access Settings  Audio  Ringtones. Select Custom Ringtone using up/down arrow keys and press “Select”...

  • Page 50: Date And Time

    Call settings 2. The LCD screen displays all outgoing lines currently assigned to the handset. Default outgoing line is highlighted with green button , select the desired line and press “Select” softkey. P a g e | 49 DP750/DP720 User Guide...

  • Page 51: Factory Functions

    Enters this option and press Left/Right arrow key to do LCD Diagnostic (you will notice that the color of the LCD will be changing). Press right softkey to quit. Figure 32: Factory Functions P a g e | 50 DP750/DP720 User Guide...

  • Page 52: Dp720 Handset Firmware Upgrade

    4. The LCD screen will display a prompt message to confirm the firmware downloading / upgrading press the right softkey “Back” to dismiss the upgrade process. Figure 34: Firmware Upgrade Reboot DP750 Base Station 1. Press Menu (left softkey or the selection key ) to bring up operation menu.

  • Page 53: Reset Dp720 Handset

    4. The LCD screen will display a prompt message to confirm restoring factory settings, press “Yes” (left ) to confirm and then the handset will reboot to apply the default settings or press “No” softkey (right softkey ) to cancel. Figure 36: Resetting the Base Station P a g e | 52 DP750/DP720 User Guide...

  • Page 54: Call Operations

    4. To terminate the call, press Hang-Up key Method 2: 1. Press Dial key or Speaker key to enter the pre- dialing screen. 2. Enter the number to dial using the keypad. P a g e | 53 DP750/DP720 User Guide...

  • Page 55: Dialing From Call History

    3. Select the contact to call. 4. Press Dial Key to initiate the call. Note: In step 3, users can press “Options” softkey followed by “Edit Dial” option to initiate the call. P a g e | 54 DP750/DP720 User Guide...

  • Page 56: Answering Calls

    • Using DP750 Base Station Web Interface 1. Access DP750 Base Station Web Interface. 2. Go to DECT  Handset Settings  HS# Settings. 3. Set “Enable Auto Answer” to “Yes”. (By default, set to “No”). P a g e...

  • Page 57: Off-Cradle Pickup

    • Using DP750 Base Station Web Interface 1. Access DP750 Base Station Web Interface. 2. Go to DECT  Handset Settings  HS# Settings. 3. Set “Enable Onhook on Cradle Reposition” to “Yes”. (By default, set to “No”).

  • Page 58: Rejecting Calls

    • Using DP750 Base Station Web Interface 1. Access DP750 Base Station Web Interface. 2. Go to DECT  Handset Settings  HS# Settings. 3. Set “Enable Offhook on Cradle Pickup” to “Yes”. (By default, set to “No”).

  • Page 59: Call Hold/Resume

    Note: To accept incoming direct IP call, Use Random Port setting should be set to NO. If set to YES, it can only dial out. The setting is available on DP750 web interface  Profile  SIP Settings  Basic Settings.

  • Page 60: Do Not Disturb

    Note: You can switch between active/on-hold calls by pressing Options  Swap. • Using DP750 Base Station Web Interface 1. Access DP750 Base Station Web Interface. 2. Go to DECT  Handset Settings  HS# Settings. 3. Set “Disable Call Waiting Tone” to “No”. (Default is No).

  • Page 61: Call Transfer

    Speed dial allows users to perform single-digit dialing to predefined numbers. This feature is particularly useful to speed up dialing frequently used or hard to remember numbers. A maximum of 8 speed dial numbers is allowed. Allowed P a g e | 60 DP750/DP720 User Guide...

  • Page 62: 3-Way Conference

    The DP720 supports creating a local conference with other parties (including handset starting the conference). To start a 3 Way conference, follow below steps: 1. Press the Dial key to place a call to the first party. P a g e | 61 DP750/DP720 User Guide...

  • Page 63: Voice Mail

    Set Voice Mail Feature Code There are 2 ways to set Voice Mail Feature Code, either using DP720 Handset Menu or using DP750 Base Station Web Interface.

  • Page 64: Table 10: Call Features

    Voice Mail system. The password is defined on the service provider or IP-PBX side. Call Features The DP750/DP720 supports traditional and advanced telephony features including call forward and etc. Table 10: Call Features Unconditional Call Forward. To set up unconditional call forward: •...

  • Page 65: Restore Factory Default Settings

    5. DP720 LED will start blinking in 3 colors: Green, Red and Orange if factory reset successful triggered. 6. Wait for about 1-3 minutes, the DP720 will boot up with setup wizard for initial language and date format settings. P a g e | 64 DP750/DP720 User Guide...
  • Page 66 Thank you again for purchasing the Grandstream DP720 / DP750, it will be sure to bring convenience and color to both your business and personal life. P a g e...

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