Troubleshooting - DeLonghi ECAM65X.55 Instructions For Use Manual

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22.

TROUBLESHOOTING

Below is a list of some of the possible malfunctions.
If the problem cannot be resolved as described, contact Customer Services.
PROBLEM
The coffee is not hot.
The coffee is weak or not creamy
enough.
The coffee is delivered too slowly or a
drop at a time.
The machine must be descaled.
The auto-start function is enabled.
Energy saving is enabled.
The appliance is connected to a device via
bluetooth.
The appliance has detected impurities in its
internal circuits.
POSSIBLE CAUSE
The cups were not preheated.
The infuser has cooled down because
2/3 minutes have elapsed since the last
coffee was made.
A low coffee temperature is set.
The coffee is ground too coarsely.
The coffee is unsuitable.
The coffee is ground too finely.
The descaling procedure described in section
"16. Descaling" needs to be performed as soon
as possible.
To disable the function, proceed as described in
section "8.6 Auto-start
To disable the function, proceed as described in
section "8.9 Energy saving
Wait for the appliance to be ready for use again
and reselect the required beverage. Contact Cu-
stomer Services if the problem persists.
SOLUTION
Warm the cups by rinsing them with hot
water (Please note: you can use the hot water
function).
Before making the coffee, heat the infuser by
rinsing using the rinse function (see section
"8.1 Rinsing
Set a higher coffee temperature in the menu
(section "8.10 Coffee temperature
Turn the grinding adjustment dial (A5) one
click anticlockwise towards "1" while the cof-
fee mill is in operation (fig. 10). Continue one
click at a time until coffee delivery is satisfac-
tory. The effect is only visible after delivering
2 coffees (see section "9.3 Adjusting the coffee
mill").
Use pre-ground coffee for espresso machines.
Turn the grinding adjustment dial (A5) one
click clockwise towards "7" while the coffee
mill is in operation (fig. 10). Continue one click
at a time until coffee delivery is satisfactory.
The effect is only visible after delivering 2
coffees (see section "9.3 Adjusting the coffee
mill").
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