For Your Safety; General Safety - Zte AVID 828 User Manual

TROUBLESHOOTING
Problem Possible causes
The nano-SIM card has
malfunctioned or is damaged .
nano-SIM The nano-SIM card is inserted
card error improperly .
Debris is on the nano-SIM card
contacts .
Cannot answer You have activated the call blocking
incoming calls feature .
You have activated the call blocking
feature .
Cannot make
outgoing calls
You have activated the Fixed dial
numbers feature .
The nano-SIM card is invalid .
You are not within the network's
Unable to
service area .
connect to the
network
Poor signal .
PIN Code You have entered an incorrect PIN
blocked code three consecutive times .
Phone crashes,
reboots, freeze, Some third-party software is not
or cannot be compatible with your phone .
powered on
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Possible solution
Call Consumer Cellular at
800-686-4460 .
Insert the nano-SIM card properly .
Use a soft, dry cloth to clean the
nano-SIM card contacts .
Disable this feature . See Blocking
Certain Calls .
Disable this feature . See Blocking
Certain Calls .
Disable this feature . See Use Fixed
Dialing Numbers .
Contact your service provider .
Check the service area with your
service provider .
Move to an open space, or if you are
inside a building, move closer to a
window .
Contact Consumer Cellular .
Reset the phone to factory status .
Uninstall the software that may be
causing the problem .
Upgrade the phone software .

FOR YOUR SAFETY

GENERAL SAFETY

Don't make or receive
handheld calls while driving .
Never text while driving .
Keep your phone at least
15 mm away from your ear or
body while making calls .
Small parts may cause
choking .
Your phone can produce a
loud sound .
Avoid contact with anything
magnetic .
Keep away from pacemakers
and other electronic medical
devices .
Power off when asked to
in hospitals and medical
facilities .
Power off when told to in
aircrafts and airports .
Power off when near
explosive materials or liquids .
Don't use at gas stations .
Your phone may produce a
bright or flashing light .
Don't dispose of your phone
in fire .
To prevent possible hearing
damage, do not listen at
high volume levels for long
periods .
Avoid extreme temperatures .
Avoid contact with liquids .
Keep your phone dry .
Don't take your phone apart .
Only use approved
accessories .
Don't rely on your phone for
emergency communications .
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