Zte Axon 11 User Manual
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Zte Axon 11 User Manual

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ZTE A2021E
User Manual
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  • Page 1 ZTE A2021E User Manual...
  • Page 2 About This Manual Thank you for choosing this ZTE mobile device. In order to keep your device in its best condition, please read this manual and keep it for future reference. Copyright Copyright © 2020 ZTE CORPORATION All rights reserved.
  • Page 3 Images and screenshots used in this manual may differ from the actual product. Content in this manual may differ from the actual product or software. Trademarks ZTE and the ZTE logos are trademarks of ZTE Corporation. Android™ is a trademark of Google LLC. ® The Bluetooth word mark and logos are registered trademarks owned by the Bluetooth SIG, Inc.
  • Page 4 Instructional Icons Additional information, supplementary NOTE instruction or tips for the operation of the product. Safety information that, if ignored, CAUTION may cause minor damage to the equipment or service interruption. Safety information that, if ignored, may cause serious damage to the WARNING equipment or danger to personal safety.

  • Page 5: Table Of Contents

    Setting the Navigation Style ..........22 Changing the System Language ........24 Switching to Vibration or Silent Mode ....... 24 Using Do Not Disturb Mode ..........25 Choosing Your Wallpaper ..........27 Using ZTE Locker ............27 Using Night Light .............. 28...
  • Page 6 Knowing the Basics ..........29 Phone Status Icons ............29 Notification Icons ............. 30 Using Quick Settings ............30 Using App Shortcuts ............31 Notification Dots .............. 32 Opening and Switching Apps ........... 33 Using Split-Screen Mode ..........34 Security ..............36 Protecting Your Phone With Screen Locks .......
  • Page 7 Phone Calls ............52 Placing Calls ..............52 Answering or Rejecting Calls ..........54 Using Options During a Call ..........54 Managing Multi-party Calls ..........56 Contacts ..............58 Adding a New Contact............58 Importing and Exporting Contacts........58 Setting a Ringtone for a Contact ........60 Setting Call Blocking ............
  • Page 8 Recording a Video ............70 Using AI Camera Mode ............ 71 Using PORTRAIT Mode ........... 72 Using Manual Camera Mode ........... 72 Using Other Camera Modes ..........73 Photos ..............76 Opening Photos ............... 76 Sharing Your Photos or Videos ........76 Deleting Unwanted Photos or Videos .......
  • Page 9 Network & Internet ............87 Connected Devices ............89 Notifications & Status Bar ..........90 Apps ................91 Battery ................92 Display ................92 Sound ................92 Features ................93 Storage ................94 Privacy ................95 Location ................95 Security................96 Accounts ................
  • Page 10 Disposal of Your Old Appliance ........116 EU DECLARATION OF CONFORMITY ......117 ErP Conformity ............. 118...

  • Page 11: Exciting New Features

    Exciting New Features Face Recognition You can use your face to unlock the screen or to open the apps locked by Private Space. Your phone can automatically turn on the screen and recognize your face to unlock the screen each time you raise your phone.

  • Page 12: Private Space

     PORTRAIT mode: Use PORTRAIT mode to focus on your subject with a depth effect and blur backgrounds.  BOKEH mode: Take a photo with the subject in focus and the background blurred. You can also change the shutter aperture. Private Space Private Space allows you to encrypt your files, lock your apps and manage your account passwords.

  • Page 13: Getting Started

    Getting Started Getting to Know Your Phone Earpiece Light sensor Proximity Front camera sensor Volume key Power key Touch screen In-screen fingerprint nano-SIM/ microSDXC Speaker card tray...
  • Page 14 Back cameras Flash NFC area USB Type-C/ headset jack...

  • Page 15: Knowing The Keys

    Knowing the Keys Function  Press and hold to restart or power off. Power key  Press to turn on/off the screen display. Press or hold either end of the key to turn the Volume key volume up or down. NOTE: You can use virtual keys or gestures to navigate your phone, and two navigation styles are available.
  • Page 16 2. Pull out the card tray. You can place a nano-SIM card on the card slot 1, and place a nano-SIM card or a microSDXC card on the card slot 2, as shown. Carefully slide the tray back into place.

  • Page 17: Charging The Phone

    You should fully charge the battery as soon as possible. WARNING! Use only ZTE-approved chargers and USB Type-C cables. The use of unapproved accessories could damage your phone or cause the battery to explode.

  • Page 18: Powering On/Off

    2. Connect the charger to a standard AC power outlet. If the phone is on, you’ll see a charging icon, such as , appear on the status bar. 3. Disconnect the charger when the battery is fully charged. NOTE: If the battery is extremely low, you may be unable to power on the phone even when it is being charged.

  • Page 19: Setting Up For The First Time

    and holding the Power key for about 10 seconds to restart the phone. Setting Up for the First Time When you first power on your phone after you purchase it or reset it to factory settings, you need to do some settings before using it.

  • Page 20: Getting To Know The Home Screen

    2. Swipe up on the screen. - or - Swipe from to open the camera. - or - Touch a notification twice consecutively to open the related app. NOTE: If you have set a face verification, a fingerprint, an unlock pattern, a PIN or a password for your phone (see Using Face Recognition,...
  • Page 21 screen and drag it to the right edge of the screen to create a new home screen panel and put the item on it. NOTE: No empty home screen panel is allowed to exist. If the shortcut or folder is the only item on the current home screen panel, the panel will be deleted as you remove the item.

  • Page 22: Personalizing

    Personalizing Setting the Navigation Style You can set the navigation style as virtual navigation and gestures. Use Virtual Navigation To enable virtual navigation: 1. Open the app list and touch Settings > Features > System navigation. 2. Select Virtual navigation. NOTE: Touch beside Virtual navigation to change the navigation...
  • Page 23  Touch twice to switch to the most recent application.  Swipe up on the home screen to open the app list. Use Gestures To enable gestures: 1. Open the app list and touch Settings > Features > System navigation. 2.

  • Page 24: Changing The System Language

    Changing the System Language 1. Open the app list and touch Settings > System > Languages & input > Languages. The first language in the list is the default system language. 2. Touch Add a language and then the language you need. Select the regional variant of the language if prompted.

  • Page 25: Using Do Not Disturb Mode

    mode and select Ring, Vibrate or Silent to switch to vibration or silent mode or turn on the sound. Using Do Not Disturb Mode You can limit interruptions with Do Not Disturb mode. This mode can mute sound, stop vibration, and block visual disturbances. You can pick what you block and what you allow.
  • Page 26 Set the Exceptions for Do Not Disturb Mode 1. Swipe down from the top of the screen with two fingers to access the Quick Settings. 2. Touch and hold Do not disturb. Under the Mute device but allow exceptions section, ...

  • Page 27: Choosing Your Wallpaper

    See Using ZTE Locker. Using ZTE Locker ZTE Locker allows you to switch the lock screen wallpapers automatically. 1. Open the app list and touch Settings > Display > ZTE Locker. 2. Turn on the switch to enable ZTE Locker.

  • Page 28: Using Night Light

    3. Touch Today’s wallpapers to update the lock screen wallpapers, or add more pictures from Gallery as the wallpapers. You can also turn on the switch to enable auto- update wallpapers over Wi-Fi only. Using Night Light You can enable Night Light to tint the screen amber for eye protection, or set a schedule when Night Light will be turned on.

  • Page 29: Knowing The Basics

    Knowing the Basics Phone Status Icons The status bar at the top of the home screen provides phone and service status icons on the right side. Below are some of the icons you may see. 3G connected No signal LTE connected Signal strength Mobile data in Aeroplane mode...

  • Page 30: Notification Icons

    Battery Wired headset charging connected Notification Icons The status bar at the top of the home screen provides notification icons on the left. Below are some of the icons you may see. New message(s) from New Wi-Fi network the Messages app detected Missed call Downloading data...

  • Page 31: Using App Shortcuts

    To turn on or off settings quickly: 1. Open the Quick Settings panel. 2. To turn on or off a setting, touch its tile. Touch and hold certain tiles to access more setting options. For example, touch and hold the Wi-Fi tile to open Wi-Fi settings. To customize the Quick Settings panel: You can add, remove or rearrange the tiles on the Quick Settings panel.

  • Page 32: Notification Dots

    in the app. NOTE: You can also touch and hold a function from the displayed menu, and drag it to a home screen panel to create a shortcut of the function. Notification Dots Some apps will display a dot when they have notifications. The notification dots appear on the app icons on both the home screen and the app list screen.

  • Page 33: Opening And Switching Apps

    1. Open the app list and touch Settings > Notification & status bar. 2. Touch the Allow notification dots switch to turn it on or off. To turn on/off notification dots for specific apps: 1. Open the app list and touch Settings > Notification & status bar.

  • Page 34: Using Split-Screen Mode

    Switch Between Recently Opened Apps 1. Open the recent apps list. The apps you’ve used recently are displayed in a series of cards. Slide left and right to see all the cards. NOTE: To view how to see recently used apps in different navigation styles, see Setting the Navigation Style.
  • Page 35 NOTE: To view how to open the app list in different navigation styles, see Setting the Navigation Style. To exit split-screen mode, drag the border separating the two apps to the top or bottom of the screen.

  • Page 36: Security

    Security Protecting Your Phone With Screen Locks You can protect your phone by creating a screen lock. When it is enabled, you need to swipe up on the screen, draw a pattern or enter a numeric PIN or password to unlock the phone’s screen and keys.

  • Page 37: Using Your Fingerprint

    calls, messages, or notifications until it starts up. 4. For Pattern, PIN, or Complex password lock, you can select how you want notifications and their contents to show when the phone is locked. CAUTION: Remember the pattern, PIN or complex password you set. Otherwise, you will have to contact the customer service to refresh the phone software to use your phone, and all data in your phone will be erased.
  • Page 38 2. Enter the screen lock pattern, PIN or complex password you set. If you haven’t set a screen lock, follow the prompts to set 3. Touch REGISTER or Add fingerprint. 4. Follow the prompts to record the centre and the edges of a finger.

  • Page 39: Using Face Recognition

    Simple touch: When the screen is off or locked, you can  quickly open a bound app with a registered fingerprint. Each registered fingerprint can be assigned to a different app. Using Face Recognition You can use face recognition to unlock the screen or open the apps locked by Private Space.
  • Page 40 phone and hold it to your face. 5. Touch CREATE NOW and follow the prompts to register your face. Use Face Recognition to Unlock the Screen After creating your face, you can unlock the screen with face recognition. Press the Power key to turn on the screen display if the screen is off.

  • Page 41: Protecting Your Phone With Screen Pinning

    Unlock screen: Select how the screen is unlocked with  your face. Unlock apps: If this option is enabled, you can use face  recognition to open the apps locked by Private Space. Private Space. Access Private Space: If this option is enabled, you can ...
  • Page 42 screen lock already. Pin a Screen 1. Ensure that screen pinning is turned on. 2. Open the recent apps list. If the app you want to keep in view is not in recent apps, open it first. 3. Swipe left and right to find the app card. Touch on the right side of the app icon at the top of the card and select Pin.

  • Page 43: Connecting To Networks

    Connecting to Networks Connecting to Mobile Networks Manage the nano-SIM Cards When two nano-SIM cards are installed, you can turn off one of them, or choose the default card for calling and data. To turn on or off a card: 1.
  • Page 44 Control Mobile Data Use 1. Open the app list and touch Settings > Network & Internet > Data usage. 2. Touch the Mobile data switch below a card name to enable or disable mobile data use. Select Preferred Network Mode 1.

  • Page 45: Connecting To Wi-Fi

    NOTE: To set the APN to default settings, touch > Reset to default. Connecting to Wi-Fi Wi-Fi is a wireless networking technology that can provide Internet access at distances of up to 100 meters, depending on the Wi-Fi router and your surroundings. To turn Wi-Fi on and connect to a Wi-Fi network: 1.

  • Page 46: Connecting To Devices

    Connecting to Devices Connecting to Bluetooth Devices Bluetooth is a short-range wireless communication technology. Phones or other devices with Bluetooth capabilities can exchange information wirelessly within a distance of a few meters. The Bluetooth devices must be paired before the communication is performed. 1.

  • Page 47: Exchanging Data Via Nfc

    Exchanging Data via NFC Near Field Communication (NFC) allows your phone to exchange data with another NFC-enabled device when they touch each other or in close proximity. Depending on the applications that you have installed on your phone, you might be able to use your phone as a transit pass or as an access pass.

  • Page 48: Connecting To Your Computer Via Usb

    payment apps in the Play Store app. If you have more than one app that uses tap & pay, you can pick which one to use by default. To show in Settings, your payment apps must work with tap & pay. To set your default payment app: 1.
  • Page 49 Connect Your Phone to a Computer via USB 4. Connect your phone to the computer with a USB cable. 5. Swipe down from the status bar and drag the notification panel downwards to open the USB settings. Touch USB and the Use USB for options menu will open, and you can choose one of the following options.

  • Page 50: Using Usb On-The-Go (Otg)

    Using USB On-The-Go (OTG) Your phone supports USB On-The-Go. You can connect the phone and a USB peripheral device (such as a USB flash drive, a USB mouse, or a USB keyboard) with an OTG adapter cable. For example, when you connect the phone with a USB flash drive, you can browse the files on the flash drive;...

  • Page 51: Sharing Your Mobile Data Connection Through Tethering

    Sharing Your Mobile Data Connection Through Tethering You can use tethering to share your phone’s Internet connection with a computer that connects to your phone via USB cable or by Bluetooth. NOTE: You cannot transfer files between your phone and the computer when the phone is USB tethered.

  • Page 52: Phone Calls

    Phone Calls Placing Calls Place a Call by Dialing 1. Open the app list and touch Phone. 2. Touch to open the dialer and enter the phone number with the dialpad. Touch to delete incorrect digits. NOTE: As you enter the phone number, your phone searches for matching information in your contacts.
  • Page 53 Place a Call From the Call History The call history is a list of all the calls you've placed, received, or missed. It provides a convenient way to redial a number, return a call, or add a number to your contacts. Open the app list and touch Phone.

  • Page 54: Answering Or Rejecting Calls

    Answering or Rejecting Calls Answer a Call When you receive a phone call, swipe up on the screen to answer the call. - or - If the screen is unlocked, touch ANSWER. NOTE: To silence the ringer before answering the call, press either end of the Volume key.
  • Page 55  Touch to turn on or off the speaker.  Touch to mute or unmute your microphone.  Touch to switch to the keypad when you need to enter a code (for example, the PIN for your voicemail or bank account) during the call.

  • Page 56: Managing Multi-Party Calls

    Managing Multi-party Calls When the call waiting and three-way call features are available, you can switch between two calls or set up a conference call. NOTE: The call waiting and three-way call features need network support and may result in additional charges. Please contact your service provider for more information.
  • Page 57 Set Up a Conference Call With this feature, you can talk to two people at the same time. 1. Place the first call. 2. Once you have established the connection, touch dial the second number. This puts the first caller on hold. 3.

  • Page 58: Contacts

    Contacts You can add contacts on your phone and synchronize them with the contacts in your Google account or other accounts that support contact syncing. To see your contacts, open the app list and touch Contacts. Adding a New Contact 1.
  • Page 59 2. Touch > Settings > Import. 3. Choose a nano-SIM card you want to import from > OK. 4. Check the contacts you need and then touch Import Contacts From the Phone Storage or the microSDXC Card 1. Open Contacts. 2.

  • Page 60: Setting A Ringtone For A Contact

    Setting a Ringtone for a Contact Assign a special ringtone to a contact, so you know who is calling when you hear the ringtone. 1. Open Contacts. 2. Touch a contact you want to set a ringtone for and then touch >...

  • Page 61: Gmail

    Gmail Swipe up on the home screen and touch Gmail. Use it to receive and send emails from your Gmail accounts or other accounts, using POP3 or IMAP, or access your Exchange ActiveSync account for your corporate email needs. Setting Up the First Email Account 1.

  • Page 62: Responding To An Email

    Responding to an Email You can reply to or forward an Email that you receive. 1. Open the message you want to reply to or forward from the INBOX. 2. Do the following as you need: To reply to the sender, touch Reply ...

  • Page 63: Messages

    Messages You can use Messages to exchange text messages (SMS), multimedia messages (MMS), and chat messages. Sending a Message 1. Open the app list and touch Messages. 2. Touch Start chat. 3. Add recipients by one of the following ways. Manually enter the recipient’s number or contact name.

  • Page 64: Message Options

    6. Touch NOTES:  If you add two or more recipients, the message may be sent as a group MMS where everyone can reply and see each other’s messages. For group message setting, touch > Settings > Advanced > Group messaging from the Messages screen, or touch >...
  • Page 65  Touch > OK to block the contact or number in the thread, and the thread will be archived. You can touch > Blocked contacts from the Messages screen to find all blocked numbers. NOTE: You can touch and hold a thread and touch more to select them, and then choose to archive or delete them.

  • Page 66: Web Browser

    Web Browser Opening the Browser Open the app list and touch Chrome to launch the web browser. To open a web page or search the web: 1. Open the Chrome app. 2. Touch the address box at the top of the web page. 3.

  • Page 67: Changing Chrome Settings

    1. Touch (the number shows how many tabs you have opened). 2. Swipe vertically to scroll through the list of opened tabs. 3. Touch the thumbnail of the tab you want to open. NOTE: Swipe a thumbnail horizontally or touch its to close the tab.

  • Page 68: Camera

    Camera Capturing a Photo 1. Open the app list and touch Camera. 2. Aim the camera at the subject and make any necessary adjustments. PHOTO (auto camera) mode is used by default. Number Function Use the filter. Use auto-beauty mode or customize the personal options to beautify faces in the picture.
  • Page 69 Number Function photos, which include a still image and a short video clip. Change the flash setting. Change the HDR setting. Change the camera settings. View pictures and videos you have taken. Capture a picture. Switch between the front and back cameras. Swipe left or right to switch among the default PHOTO mode, VIDEO mode, PORTRAIT mode, NIGHT mode and BOKEH mode.

  • Page 70: Recording A Video

    NOTE: You can spread or pinch on the screen to zoom in or out before taking pictures. 3. Touch the area where you want the camera to focus, or leave the camera to autofocus on the centre of the image. NOTE: In PHOTO (auto camera) mode, when you touch the screen to focus and the exposure bar appears beside the focal point,...

  • Page 71: Using Ai Camera Mode

    NOTES:  You can spread or pinch on the screen to zoom in or out before and during recording.  When you touch the screen to focus, the exposure bar appears beside the focal point. You can drag up or down to adjust the exposure.

  • Page 72: Using Portrait Mode

    mode. Using PORTRAIT Mode You can use PORTRAIT mode to focus on your subject with a depth effect and blur backgrounds. 1. Open the app list and touch Camera. 2. Touch PORTRAIT. 3. Aim the camera at the subject and you can make the following adjustments.

  • Page 73: Using Other Camera Modes

    Drag the blue square to any area on the screen that you  want to focus on. Touch and hold it to lock or unlock the focus. Drag the yellow circle to any area on the screen where  you want the camera to meter exposure so as to adjust the photo brightness.
  • Page 74 information in BOKEH mode before taking pictures.  NIGHT: Capture pictures in low-light environment.  MONO: Take a photo with only one colour visible. Touch a colour option, and then use the range slider to adjust the colour selection to achieve the desired effect. ...
  • Page 75 These camera modes are only available for the back camera.

  • Page 76: Photos

    Photos Opening Photos Open the app list and touch Photos. You'll see all the photos and videos on your phone and, if you turned on “back up & sync,” anything else synced to your Google Photos library. NOTE: You can touch >...

  • Page 77: Restoring A Photo Or Video

    NOTE: Items in the trash will be removed after 60 days. Restoring a Photo or Video 1. Open the app list and touch Photos. 2. Touch > Bin. 3. Touch and hold the photo or video you want to restore and touch Restore.

  • Page 78: Voice Recorder

    Voice Recorder Voice Recorder enables you to record and listen to voice memos. Recording a Voice Memo 1. Open the app list and touch Voice Recorder. 2. Touch to select the audio format of the recording. 3. Touch to start recording. During recording, you can do the following: Touch to pause or continue the recording.

  • Page 79: Trimming A Voice Memo

    2. Touch the title of a memo to play it. During the playing, you can touch View tag to view all tags, touch add a time tag or photo tag, or touch and hold a tag to delete Trimming a Voice Memo 1.

  • Page 80: Game Assist

    Game Assist Game Assist allows you to turn on Game mode and optimise the options for game apps added in Game Assist. To use Game Assist: 1. Open the app list and touch Game Assist. 2. You can do the following: Touch the switch to turn on or off Game mode.

  • Page 81: Phone Switch

    Phone Switch You can use Phone Switch to easily transfer data such as contacts, messages, pictures, audio, videos, etc. from your old Android phone to the new one. You need to install Phone Switch on both phones first. NOTE: For detailed help information, open Phone Switch and touch >...
  • Page 82 3. Open the Phone Switch app on the old phone and touch Old. 4. Use the old phone to scan the QR code on the new phone’s screen to connect the two phones via Wi-Fi. NOTE: If the connection fails, touch Connection failed? and follow the on-screen instructions to try again.

  • Page 83: Private Space

    Private Space Private Space allows you to encrypt your files, lock your apps and manage your account passwords. To access Private Space, you need to draw a pattern, enter a password, or use your registered fingerprint. Opening Private Space for the First Time When you use Private Space for the first time, you need to set a new lock pattern or password for Private Space.

  • Page 84: Encrypting Pictures/Videos/Files

    5. If you have registered a fingerprint in your phone, the phone will prompt you to use your fingerprint to access Private Space. Touch OK to confirm. Encrypting Pictures/Videos/Files After the pictures, videos, and files are encrypted, they can be accessed only in Private Space.

  • Page 85: Using Password Book

    2. Enter the lock pattern, password or fingerprint you set. 3. Touch App lock. 4. Turn on the switches beside the apps you want to lock. NOTE: Touch on the App lock screen and touch App lock to turn on or off this feature, or touch Lock mode to set when the locked apps will be locked again after you open them.
  • Page 86 Security question: Edit your security question and answer. NOTE: If you forget the lock pattern or password, you can touch Forgot password on the screen and enter your answer to reset the pattern or password. Pattern feedback: Set whether the phone vibrates or whether the pattern is visible when you draw the lock pattern.

  • Page 87: Settings

    Settings Open the app list and touch Settings. The Settings app contains most of the tools for customising and configuring your phone. Network & Internet Wi-Fi Open Settings and touch Network & Internet > Wi-Fi. You can turn Wi-Fi on or off and configure your Wi-Fi connections. See Connecting to Wi-Fi.
  • Page 88 Hotspot & Tethering Open Settings and touch Network & Internet > Hotspot & tethering to share your phone’s mobile data connection with PCs or other devices via USB or Bluetooth. See Sharing Your Mobile Data Connection Through Tethering. SIM Cards Open Settings and touch Network &...

  • Page 89: Connected Devices

    Private DNS To get information from a website, your phone first asks where the website is. Private DNS is a way to help secure these questions and answers. By default, your phone uses Private DNS with all networks that can use Private DNS. We recommend keeping Private DNS turned on.

  • Page 90: Notifications & Status Bar

    Printing Touch Connected devices > Advanced > Printing to use the default printing service or other printer plug-ins installed from the Google Play Store or your printer manufacturer for wireless printing. Notifications & Status Bar Notifications Open Settings and touch Notification & status bar to manage app notifications.

  • Page 91: Apps

    Apps App Info Open Settings and touch Apps to see recently opened apps or all apps installed on your phone and manage them. Touch an app to see its information and configure the available options. Screen Time Open Settings and touch Apps > Screen time to find out how much time you spend on apps and set the total time per day that you can use an app.

  • Page 92: Battery

    Display Open Settings and touch Display to configure the display options, including brightness level, Night Light, ZTE Locker, themes & wallpapers, screen timeout, auto-rotate screen, font size, etc. Sound Open Settings and touch Sound. Adjust different types of...

  • Page 93: Features

    Features Open Settings and touch Features. The following features are available.  System navigation: Set the navigation style as virtual navigation and gestures. See Setting the Navigation Style.  One-handed mode: Touch and hold the Back key to enable one-handed mode to minify your screen. You can touch and hold the icon on the top-right/left corner to resize the small screen.

  • Page 94: Storage

    NOTE: Confirm the other phone has been installed more than 3.0.0 version Phone Switch app.  Scheduled power on/off: Set the day and time when the phone automatically powers on or off. You can also touch the switches on the right to turn the features on or off. ...

  • Page 95: Privacy

    you can format the card and use it as part of the device storage. When you connect a USB storage device (such as a USB flash) to your phone with an OTG adapter cable, you can view its storage status, unmount it, or erase all data on it. See Using USB On-The-Go (OTG).

  • Page 96: Security

    In the Location menu, touch Google Location Sharing / Google Location History to configure location options. Security Open Settings and touch Security to configure options that help keep your phone and data safe. Emergency information: Touch Emergency information to  edit your medical information and emergency contacts for first responders to read from your lock screen.
  • Page 97 Face Verify: Use face recognition to unlock the screen or  open the apps locked by Private Space. See Using Face Recognition. Smart Lock: Keep the phone unlocked when connected to  trusted devices, in trusted places, or unlocked when your phone is being carried on the body.

  • Page 98: Accounts

    Trust agents: View or deactivate trust agents.  Screen pinning: Keep a screen of your choice in view, so  that others cannot switch to other apps and access your personal information. See Protecting Your Phone With Screen Pinning. Accounts Open Settings and touch Accounts to manage your accounts and synchronisation.

  • Page 99: Google

    Dashboard: Find out how much time you spend on apps  and set the total time per day that you can use an app. When you reach your limit, the app closes and its icon dims. Wind Down: Schedule changes to help you get ready for ...
  • Page 100 Date & Time Open Settings and touch System > Date & time to set date, time, time zone, and the time format. You can also use network- provided data. Downloads Open Settings and touch System > Downloads to check and manage system downloads of your phone.

  • Page 101: About Phone

    You can share your phone with other people by creating additional user accounts. Each user with a separate account has his/her own storage space, wallpaper, screen lock and so on. Users can also adjust phone settings like Wi-Fi that affect everyone and update apps for all other users.

  • Page 102: For Your Safety

    For Your Safety General Safety Don’t make or receive phone calls while driving. Never text while driving. Keep your phone at least 5 mm away from your body while making calls. Small parts may cause choking. Your phone can produce a loud sound. To prevent possible hearing damage, do not listen at high volume levels for long periods.
  • Page 103 Keep away from pacemakers and other electronic medical devices. Turn off when asked to in hospitals and medical facilities. Turn off when told to on aircraft and at airports. Turn off when near explosive materials or liquids. Don’t use at gas stations. Your phone may produce a bright or flashing light.
  • Page 104 Avoid extreme temperatures. Avoid contact with liquids. Keep your phone dry. Do not attempt to disassemble your phone. Only use approved accessories. For pluggable equipment, the socket-outlet shall be installed near the equipment and shall be easily accessible. Don’t rely on your phone as a primary device for emergency communications.

  • Page 105: Radio Frequency (Rf) Energy

    Radio Frequency (RF) Energy General Statement on RF Energy Your phone contains a transmitter and a receiver. When it is ON, it receives and transmits RF energy. When you communicate with your phone, the system handling your call controls the power level at which your phone transmits Specific Absorption Rate (SAR) Your mobile device is a radio transmitter and receiver.
  • Page 106 * The tests are carried out in accordance with EN 50360 2017, EN 50566: 2017, EN 62209-1: 2016, EN 62209-2: 2010 and EN 50663: 2017. ** Please see body worn operation. Body Worn Operation Important safety information regarding radio frequency radiation (RF) exposure: To ensure compliance with RF exposure guidelines the phone must be used with a minimum of 5 mm separation from the...

  • Page 107: Distractions

    WHO home page http://www.who.int/peh-emf (WHO Fact sheet 193: June 2000). Distractions Driving Full attention must be given to driving at all times in order to reduce the risk of an accident. Using a phone while driving (even with a hands-free kit) can cause distraction and lead to an accident.
  • Page 108  Keep the screen and camera lens clean. An unclean screen or camera lens may slow down the phone's reaction to your operations or interfere with the image quality.  Clean your phone and its accessories with a soft material such as cleaning cloth for eyeglass lenses.
  • Page 109 Do not change or replace the built-in rechargeable battery in your device by yourself. The battery can only be changed or replaced by ZTE or ZTE authorized service provider.  Do not place the device or the battery in or near heating equipment, such as microwave ovens, stoves or radiators.
  • Page 110  If the battery damages or shows signs of swelling or leakage, please stop use immediately and contact ZTE or ZTE authorized service provider for replacement. Small Children Do not leave your phone and its accessories within the reach of small children or allow them to play with it.
  • Page 111 Normal Use Position When placing or receiving a phone call, hold your phone to your ear, with the bottom towards your mouth. Airbags Do not place a phone in the area over an airbag or in the airbag deployment area, as an airbag inflates with great force and serious injury could result.

  • Page 112: Electrical Safety

    times of pressing buttons, such as Message Templates and Predictive Text.  Take frequent breaks to stretch and relax. Emergency Calls This phone, like any other wireless phone, operates using radio signals, which cannot guarantee connection in all conditions. Therefore, you must never rely solely on any wireless phone for emergency communications.

  • Page 113: Radio Frequency Interference

    to contact or short-circuit the charging jack. Never puncture the surface of the phone with sharp objects. Connection to Vehicles Seek professional advice when connecting a phone interface to the vehicle electrical system. Faulty and Damaged Products Do not attempt to disassemble the phone or its accessories. Only qualified personnel can service or repair the phone or its accessories.
  • Page 114 Pacemakers Pacemaker manufacturers recommend that a minimum separation of 15 cm be maintained between a mobile phone and a pacemaker to avoid potential interference with the pacemaker. To achieve this, use the phone on the opposite ear to your pacemaker and do not carry it in a breast pocket. Hearing Aids People with hearing aids or other cochlear implants may experience interfering noises when using wireless devices or...

  • Page 115: Explosive Environments

    Consult the airline staff about the use of wireless devices onboard the aircraft and enable airplane mode of your phone when boarding an aircraft. Interference in Vehicles Please note that because of possible interference with electronic equipment, some vehicle manufacturers forbid the use of mobile phones in their vehicles unless a hands-free kit with an external antenna is included in the installation.
  • Page 116 3. The correct disposal of your old appliance will help prevent potential negative consequences for the environment and human health. For this product’s recycling information based on WEEE directive, please send an e-mail to weee@zte.com.cn...
  • Page 117 EU DECLARATION OF CONFORMITY Hereby, ZTE Corporation declares that the radio equipment type ZTE A2021E is in compliance with Directive 2014/53/EU. The full text of the EU declaration of conformity is available at the following Internet address: http://certification.ztedevices.com The device is restricted to indoor use only when operating in the 5150 to 5350 MHz frequency range.
  • Page 118 Energy-related Product Directive (ErP) 2009/125/EC of the European Parliament and the Council. ZTE Corporation Manufacturer's name or 9144030027939873X7 trade mark, commercial ZTE Plaza, Keji Road South, Hi-Tech registration number and Industrial Park, Nanshan District, address Shenzhen, China Model identifier STC-A5930A1-A...

This manual is also suitable for:

A2021e

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