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6. Any additional cost related to installing or uninstalling the product.
7. Products purchased outside Spanish territory or from distributors that are not
authorised.
8. The data contained on our products (photo files, music, digital support, etc.) are not
covered by the guarantee under any circumstance; it is the client's responsibility to make
back-up files before giving us the product. Likewise, any incorrect configuration or
installation of software or incompatibility issues with hardware belonging to other
equipment, including drivers and controllers.
9. Maintenance, repairs or parts replacement due to use and wear and tear.
10. Rechargeable and/or disposable batteries (life cycle depends on usage frequency).
11. Small faults or variations in the quality of the product that do not affect its value or the
purpose for which it was created.
12. Negligence.
13. Accessories:
• Plugs and cases.
• Connector cables.
• Headband.
• Eartip and sleeve kits.
• Decorative finishes.
14. Any issue detected on receipt of the goods must be notified to customer care
sat@vieta.es. In accordance with article 366 of trade law, VIETA EUROPE S.A. will not
accept any claims regarding broken goods, impacts or missing packages 24 hours after
the goods have been delivered.
www.vieta.es
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