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User Manual

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Chapters

Troubleshooting

   Summary of Contents for Samsung ATIV DM700A4JI Series

  • Page 1

    User Manual...

  • Page 2: Table Of Contents

    Using the product as a monitor (Optional) Replacement Parts and Accessories Adjusting the Volume Regulatory Compliance Statements Wired LAN WEEE Symbol Information Wireless LAN (Optional) Samsung Packaging Take-Back Program Playing music from smartphones directly through the Product Specifications computer speakers (Optional) Glossary Samsung Link (Optional)

  • Page 3

    Chapter 1. Getting Started Before You Start Safety Precautions Proper Posture During Computer Use Overview Turning the Computer On and Off...

  • Page 4: Chapter 1. Getting Started

    Before You Start Chapter 1 Getting Started Before reading the User Manual, first check the following Safety Precaution Notations information. Icon Notation Description • Optional items, some devices and software referred to in the User Manual may not be provided and/or changed by Failure to follow instructions marked with upgrade.

  • Page 5

    1KB=1,024 Bytes, and therefore the capacity representation of the HDD in Windows is smaller than the Samsung Electronics shall not be liable for any data loss. Please actual capacity due to the difference in capacity calculation.

  • Page 6: Safety Precautions

    Since this is commonly applied to Samsung Computers, This increases the risk that a malfunction or some pictures may differ from actual products.

  • Page 7

    Safety Precautions Chapter 1 Getting Started Warning If the power cord or power outlet makes a noise, disconnect the power cord from the Failure to follow instructions marked with this symbol may wall outlet and contact a service center. cause personal injury and even fatality. There is a danger of electric shock or fire hazard.

  • Page 8

    AC adapter to avoid leads, etc.) enter the product, disconnect damaging the power cord or AC adapter. the power cord and contact the Samsung If the cord is damaged, there is a danger of service center.

  • Page 9

    Please use an authorized battery and adapter still turned on. approved by Samsung Electronics. If you put the computer into your bag without Unauthorized batteries and adapters may not turning it off, the computer may overheat and meet the proper safety requirements and may there is a danger of fire.

  • Page 10

    Safety Precautions Chapter 1 Getting Started Warning Usage Related Failure to follow instructions marked with this symbol may cause personal injury and even fatality. Disconnect all cables connected to the computer before cleaning it. If your notebook is external & removable battery Never heat the product(or battery) or put type, remove the external battery.

  • Page 11

    Safety Precautions Chapter 1 Getting Started Warning Upgrade Related Failure to follow instructions marked with this symbol may cause personal injury and even fatality. Be sure to upgrade the computer by yourself only if you have sufficient knowledge and ability. Avoid direct sunlight when the computer is in an air-tight location such as inside a If this is not the case, ask for assistance from...

  • Page 12

    Safety Precautions Chapter 1 Getting Started Warning Storage and Movement Related Failure to follow instructions marked with this symbol may cause personal injury and even fatality. Follow the instructions for the relevant location (e.g. airplane, hospital, etc.) when using a wireless communication device Before upgrading the computer, be sure (wireless LAN, Bluetooth, etc.).

  • Page 13

    This may cause an injury, fire or explosion. When using the computer with it lying on its side, place it so Use only a battery authorized by Samsung Electronics. that the vents face upwards. Failure to do so may cause an explosion.

  • Page 14

    This may cause personal injury or loss of data. Authorized Samsung Repair Centers will carry out safety checks after a repair. Using a repaired product without testing it for Do not touch the antenna with electricity facility such as the safety may cause an electric shock or fire.

  • Page 15

    Safety Precautions Chapter 1 Getting Started Caution Do not place your face close to the Optical Disk Drive tray when it is operating. Failure to follow instructions marked with this symbol may There is a danger of injury due to an abrupt ejection. cause slight injury or damage to the product.

  • Page 16

    Never disassemble or repair the product by yourself. There is a danger of electric shock or fire. To connect a device that is not manufactured or authorized by Samsung Electronics, enquire at your service center before connecting the device. There is a danger of damaging the product.

  • Page 17

    Safety Precautions Chapter 1 Getting Started Caution Causes that may damage the data of a hard disk drive and the hard disk drive itself. Failure to follow instructions marked with this symbol may cause slight injury or damage to the product. •...

  • Page 18: Proper Posture During Computer Use

    Proper Posture During Computer Use Chapter 1 Getting Started Maintaining a proper posture during computer use is very • Do not use the computer while you are lying down, but only important to prevent physical harm. while you are sitting down. The following instructions are about maintaining a proper posture •...

  • Page 19

    Proper Posture During Computer Use Chapter 1 Getting Started Eye Position Hand Position Keep the monitor or LCD away from your eyes by at least Keep your arm at a right angle as shown by the figure. 50cm. • Keep the line from your elbow to your hand straight. •...

  • Page 20

    Proper Posture During Computer Use Chapter 1 Getting Started Volume Control (Headphones and Speakers) Use Time (Break Time) Check your volume first to listen to music. • Take a break for 10 minutes or more after a 50-minute period when working for more than one hour. Illumination •...

  • Page 21: Overview

    Overview Chapter 1 Getting Started Front View • The pictures used for the cover and the main body in the Camera operating This indicates the camera operating User Manual are those of the representative model of each indicator status. series. Therefore the colors and appearance of the pictures Using this camera, you can take still may differ from the actual appearance of the product pictures and record video.

  • Page 22

    Overview Chapter 1 Getting Started Touch buttons (for corresponding models only) If you touch the sensor, the touch button works. Activate or deactivate Bluetooth pairing. Bluetooth (Optional) Switches between the PC mode and the monitor mode. • PC mode: the computer operates normally as a computer.

  • Page 23

    Overview Chapter 1 Getting Started Caution when using the touch buttons Right View • You can only use the touch buttons when the computer is turned on. • Touch the touch buttons with clean, dry hands. In a humid environment, use the buttons after first removing moisture from your fingers or the touch buttons.

  • Page 24

    Overview Chapter 1 Getting Started Rear View 1 Microphone You can use the built-in microphone. The internal heat of the computer is emitted through these holes. If the vents are blocked the computer Fan Vents may overheat. Avoid blocking the vents as this may be dangerous.

  • Page 25

    Overview Chapter 1 Getting Started Used to connect an HDMI cable from an About the chargeable USB port external device. • Use the USB charging port to easily charge a tablet PC or HDMI input port Connect an HDMI cable to the HDMI other devices.

  • Page 26: Turning The Computer On And Off

    Turning the Computer On and Off Chapter 1 Getting Started Turning the computer on About Windows Activation Connect the AC adapter. When you turn the computer on for the first time, the Windows activation screen appears. Follow the activation procedures according to the instructions on the screen to use the computer.

  • Page 27

    Turning the Computer On and Off Chapter 1 Getting Started On the Start screen Turning the computer off Click Power at the upper-right corner of the Start screen. • Since the procedures to turn the computer off may differ depending on the installed operating system, please turn the computer off according to the procedures for the purchased operating system.

  • Page 28

    Turning the Computer On and Off Chapter 1 Getting Started On the Charms Unlocking the screen To unlock the lock screen, do one of the following: Open the Charms. • Mouse: Click the lock screen. • Mouse: Drag the mouse pointer to the top- or the bottom- •...

  • Page 29: Chapter 2. Using Windows

    Chapter 2. Using Windows What is Microsoft Windows? Screen At a Glance Using the Charms Using Apps Windows Hot Key Function...

  • Page 30: What Is Microsoft Windows

    What is Microsoft Windows? Chapter 2. Using Windows Microsoft Windows is an operating system that is required for Viewing Help+Tips operating a computer. On the Start screen, select Help+Tips. To use your computer optimally, you need to know how to use it properly.

  • Page 31: Screen At A Glance

    Screen At a Glance Chapter 2. Using Windows The following two screens are provided: the Start screen and the Desktop Refers to the Desktop. desktop. The Charms is hidden at the right of the Start screen. Displaying the The Charms appears as shown. Charms •...

  • Page 32

    Screen At a Glance Chapter 2. Using Windows Using the Start button Start screen Right-click the Start button to select quick access menus. Launch applications on the Start screen. On the desktop, click the Start button or open the Charms and select the Start charm.

  • Page 33

    Refers to the apps that are currently installed. is displayed. This screen appears only when using the mouse. Samsung Apps supplied with the This button appears only when using the original factory product are compatible mouse. Move the mouse pointer to the with the product’s supported OS.

  • Page 34: Using The Charms

    Using the Charms Chapter 2. Using Windows The Charms is a new type of menu that combines the Start menu with the Control Panel of existing Windows. Perform the keyword search to produce an integrated The Charms allows you to quickly configure the device(s) list of search results covering apps, files and web pages.

  • Page 35

    Using the Charms Chapter 2. Using Windows Changing the Settings Frequently used Windows menus are collected. Icon Name Function Description Click the Charms > Settings. You can connect to a wireless network. Wireless Select a wireless network to connect Network Adjusting the You can adjust the volume or mute the Volume...

  • Page 36: Using Apps

    Using Apps Chapter 2. Using Windows An App refers to an application program (hereafter referred to as Using Apps an App). In a larger sense, it refers to all the software programs installed on the operating system. Displaying Currently Running App(s) Windows provides basic Apps for frequently performed tasks.

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    Using Apps Chapter 2. Using Windows Using split screens Adding/Removing an App to/from the Start Screen Move to the Apps screen. Select the Apps in the Start screen. • Mouse: Click the icon in the bottom-left corner of the Mouse: Move the mouse pointer to the top edge. The pointer Start screen.

  • Page 38

    Using Apps Chapter 2. Using Windows To play the photo or movie Camera App at a Glance Use the OS-provided camera app to take photos or make movies ► To play the Camera-taken photos instantly and edit them to your preference. •...

  • Page 39

    Run the Charms and click Settings > Change PC Settings. Or select PC settings on the Start screen. Select Your account > Connect to a Microsoft account. Samsung cannot solve errors occuring with other apps installed from the Windows Store. Contact customer support for the app directly.

  • Page 40: Windows Hot Key Function

    Windows Hot Key Function Chapter 2. Using Windows You can use the following convenient hot keys in Windows. Function Hot Keys Function Description Displaying the Start Screen Windows Key Switches to Start mode. Displaying the Desktop Windows Key + D Switches to Desktop mode.

  • Page 41: Chapter 3. Using The Computer

    Adjusting the Volume Wired LAN Wireless LAN (Optional) Playing music from smartphones directly through the computer speakers (Optional) Samsung Link (Optional) Using the TV (Optional) Using the Remote Control (Optional) TPM security solution (Optional) Using the Multimedia App (Optional) Samsung Software Update...

  • Page 42: Using A Wireless Keyboard/mouse (optional)

    Using a wireless keyboard/mouse Chapter 3. (Optional) Using the computer Insert the wireless signal receiver into the USB port at the The wireless keyboard and mouse are optional and the appearance and the color of the provided keyboard and mouse back of the computer.

  • Page 43

    Using a wireless keyboard/mouse Chapter 3. (Optional) Using the computer Insert the batteries and then close the battery cover. Wireless keyboard Locate the battery cover at the bottom back of the keyboard. Use your fingers to push the cover up. •...

  • Page 44

    Using a wireless keyboard/mouse Chapter 3. (Optional) Using the computer Battery replacement LED This indicates when it is time to replace the battery. If the LED blinks, replace the batteries. Windows Key Directional keys The Start screen appears. Moves the cursor up, down, left or right. CONNECT button Battery cover...

  • Page 45

    Using a wireless keyboard/mouse Chapter 3. (Optional) Using the computer Shortcut Keys While pressing and holding the Fn key, press a shorcut keys. Shortcut Keys Shortcut keys Function Description Play the previous file Play/Pause Play the media file Stop Play the next file Search These are Windows menu keys.

  • Page 46

    Using a wireless keyboard/mouse Chapter 3. (Optional) Using the computer Mute Toggle the sound on and off. Volume control Adjust the volume. Power saving mode Switch to power saving mode. The wireless keyboard automatically enters power-saving mode if there is no key input for a pre-determined period of time. Press any key to resume using the keyboard in power-saving mode.

  • Page 47

    Using a wireless keyboard/mouse Chapter 3. (Optional) Using the computer Click function Wireless Mouse Briefly press the left mouse button once. If you click this mouse button once, the corresponding program is Wheel button selected. Moves the pointer up and down. Double-click function Right button Left button...

  • Page 48

    Using a wireless keyboard/mouse Chapter 3. (Optional) Using the computer Within 30 seconds of reconnecting the receiver, press and If the wireless keyboard does not work hold the CONNECT button for 1 seconds near the receiver. ► Check if it is out of battery. For the keyboard, check if the battery low indicator the top right blinks.

  • Page 49

    Using a wireless keyboard/mouse Chapter 3. (Optional) Using the computer Disconnect and then reconnect the wireless signal receiver to If the wireless mouse does not work the main body. ► When the power switch at the bottom of the mouse is in the OFF position, the mouse does not work.

  • Page 50: Memory Card

    Memory card Chapter 3. Using the computer Use a memory card to transfer data to other digital devices, such • Some memory cards may not be fully compatible with the as digital cameras. computer. Using an incompatible card may damage the computer or Memory cards are sold separately.

  • Page 51

    Memory card Chapter 3. Using the computer If a pop-up message appears, choose an action. Inserting a memory card Select Open folder to view files. If a dummy card is inserted in the memory card slot, remove Save, move, or delete data on the memory card. Insert a memory card into the memory card slot in the The memory card folder opens only on the desktop.

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    Memory card Chapter 3. Using the computer Formatting a memory card • To use a memory card to exchange data with a digital device, such as a digital camera, formatting the data with Format the memory card to remove all data or before using it for the digital device is recommended.

  • Page 53: Connecting An External Display Device (optional)

    공유 Connecting an External Display Device Chapter 3. (Optional) Using the computer 시작 By connecting the computer to a TV with a HDMI port, you can Select Charms menu > Devices > Projector > Second enjoy both a high visual quality and a high sound quality. Screen.

  • Page 54: Switching The Picture Mode

    Click Settings > Display > Color tone. Therefore Samsung observes and manages the following dot principles: Standard • : Standard picture mode.

  • Page 55: Using The Product As A Monitor (optional)

    Using the product as a monitor Chapter 3. (Optional) Using the computer The LCD screen of this product can be used as a monitor using the You can only use monitor mode by connecting the Digital Digital Video/Audio Input Port (HDMI-IN). Video/Audio Input Port (HDMI-IN).

  • Page 56: Adjusting The Volume

    Adjusting the Volume Chapter 3. Using the computer You can control the volume with the volume control program. Using the Sound Recorder The procedures to record sound using the Windows Recorder are Using the touch button described below. Tap the touch button to control the volume.

  • Page 57

    Adjusting the Volume Chapter 3. Using the computer Dolby Digital Plus Use Dolby Digital Plus to optimize your audio experience. This feature enhances sound elements by analyzing and adjusting sound levels automatically. This feature may not be available depending on the model and operating system.

  • Page 58: Wired Lan

    Wired LAN Chapter 3. Using the computer To access the Internet at home, set up an account with an Internet Connecting to a Wired LAN service provider (ISP). To purchase Internet service and a modem, contact a local ISP. Connect the LAN cable to the wired LAN port. •...

  • Page 59

    Wired LAN Chapter 3. Using the computer Right-click Ethernet and select Properties. Configure the IP settings. The LAN device name may differ depending on the • When using DHCP, select Obtain an IP address computer’s network device. automatically. • When not using DHCP, contact the network administrator Select Internet Protocol Version 4 (TCP/IPv4) from the list for the IP address.

  • Page 60

    Wired LAN Chapter 3. Using the computer Wake on LAN (WOL) feature • When connected to a 100Mbps/1Gbps wired LAN , a message appears informing the user of connection to Activate the system remotely from sleep mode when a signal, a 10Mbps/100Mbps wired LAN when the computer such as a ping or magic packet command, is received via a wired wakes from sleep mode.

  • Page 61: Wireless Lan (optional)

    Wireless LAN Chapter 3. (Optional) Using the computer A wireless network (Wireless LAN) environment is a network • The screen figures and terms may differ depending on the environment that enables communication between multiple model. computers at home or a small-size office through wireless LAN •...

  • Page 62

    Wireless LAN Chapter 3. (Optional) Using the computer Click Connect. Connecting to a Wireless LAN If a network key is set for the AP, enter the network key and If there is an AP, you can connect to the Internet via the AP using then click OK.

  • Page 63: Playing Music From Smartphones Directly Through The Computer Speakers (optional)

    Bluetooth Music Play to proceed. (hereinafter "smartphones") through the computer speakers. Pair the smartphone to the computer, and quickly access music. ex) Pairing on Samsung smartphones: From Settings, select and activate Bluetooth, and then tap Bluetooth Music Play to proceed.

  • Page 64

    Playing music from smartphones directly through Chapter 3. the computer speakers (Optional) Using the computer Turning off the computer speakers Using the computer speakers Press the Bluetooth button to turn off the indicator. Once pairing is established, press the Bluetooth button for quick access.

  • Page 65: Samsung Link (optional)

    What is Samsung Account? 3. Connect the two devices remotely. Samsung Account is an integrated account service that allows users to log into and enjoy a variety of Samsung services • This is available with Samsung smartphones. on smartphones, tablets, websites, PCs, or on the TV with a •...

  • Page 66

    Run the Samsung Link app on the smartphone to connect the computer and the smartphone. To check the connection, select Samsung Link > Settings > Device Management on the computer. Specifying a share folder Specify a share folder for the content to share from the computer.

  • Page 67

    Samsung Link Chapter 3. (Optional) Using the computer Take advantage of the content sharing function. View, play, or upload/download the multimedia content between the computer and the smartphone. • Upload : Tap and hold an item on the smartphone, and then tap Send.

  • Page 68: Using The Tv (optional)

    Using the TV Chapter 3. (Optional) Using the computer Products embedded with a TV tuner card (Optional) can use the Configuring the TV TV function. After connecting to the antenna, you can watch TV by using the • The screenshots and terms used in the user manual may corresponding TV program.

  • Page 69

    Using the TV Chapter 3. (Optional) Using the computer TV Program Menu Channel List Displays the list of channels available. Exit This is a TV program guide covering all digital Maximize TV channels. EPG will extract the program Minimize schedule information contained in the digital TV signal.

  • Page 70

    Using the TV Chapter 3. (Optional) Using the computer Watching TV Recording TV You can record a TV program on your computer. Start the TV program (ATIV TV). Recording the current program Click Channel List to switch to the channel. In the bottom right corner, select Menu >...

  • Page 71

    Using the TV Chapter 3. (Optional) Using the computer Creating a recording schedule Playing a recorded program Click Recorded TV. In the bottom right corner, select Menu > Record > The recorded programs are displayed. Select a program to watch. Reserved Recording.

  • Page 72: Using The Remote Control (optional)

    Using the Remote Control Chapter 3. (Optional) Using the computer Installing the batteries You can use the TV functions with the remote control. You can run the Live TV program from the desktop. Open the cover at the bottom of the remote control and insert the Check the functions of each button.

  • Page 73

    Using the Remote Control Chapter 3. (Optional) Using the computer Release standby mode (reactivate Windows) Sleep Mode or turn on the computer Launches Internet Explorer This button is not supported on some computers. Mute Volume Controls Channel Controls Play Controls Stop Record TV or Spacebar function (optional): You...

  • Page 74

    Using the Remote Control Chapter 3. (Optional) Using the computer TV mode/PC mode Available only in PC mode The remote control is available in both TV mode and PC mode. • TV mode : TV mode will be activated by opening the TV program on desktop.

  • Page 75: Tpm Security Solution (optional)

    To use the TPM security solution, initialize the TPM chip in the BIOS Setup, initialize the TPM solution, and then register a user. Before the Samsung logo (Samsung ATIV) appears, press the To use the TPM function, complete the following steps.

  • Page 76

    Select All Software. The computer restarts. Select TPM Host SW > Install. Before the Samsung logo (Samsung ATIV) appears, press the F2 key several times. Aptio Setup Utility - Copy (C) 2012 American Megatrends, Inc. If the system software media is supplied with the product, install the application by using the system software media.

  • Page 77

    TPM security solution Chapter 3. (Optional) Using the computer Step 3: Registering a user • As recommended by the initialization wizard, backup your emergency recovery file to an external storage device to Register a user according to the procedures below. use the TPM more safely.

  • Page 78

    TPM security solution Chapter 3. (Optional) Using the computer • The virtual drive is in the following location. Encrypting folders and files Encrypt folders and files with the Encrypting Files System (EFS). EFS is available for the following operating systems: •...

  • Page 79

    TPM security solution Chapter 3. (Optional) Using the computer Select the files or folders to encrypt and select OK. The color of the encrypted folder or name of the encrypted file changes to green. The dialog box shown below appears only when the folder is encrypted.

  • Page 80

    TPM security solution Chapter 3. (Optional) Using the computer If the virtual drive (PSD) is not loaded Using the virtual drive (Personal Secure Drive) To use the virtual drive (PSD), the virtual drive (PSD) should be The virtual drive is a space to save and manage confidential data. loaded first.

  • Page 81

    TPM security solution Chapter 3. (Optional) Using the computer Select Delete selected PSD > Next. Registering a new user to the security solution To register an existing user, delete the existing authentication Select I want to permanently delete my Personal Secure information saved on the TPM chip, and then clear the TPM chip.

  • Page 82

    TPM security solution Chapter 3. (Optional) Using the computer If the Infineon Security Platform message appears, select Step 3: Configuring the security solution (TPM) To use the TPM security solution, see Configuring the security solution. On the taskbar, select File Explorer Select View >...

  • Page 83: Using The Multimedia App (optional)

    Using the Multimedia App Chapter 3. (Optional) Using the computer S PhotoStudio and S Player+ enables you to take photos and make Using the PhotoStudio app videos and edit them to your preference. On the Start screen, select S PhotoStudio. Edit photos that you took or selected to your S PhotoStudio Select a photo to edit.

  • Page 84

    Using the Multimedia App Chapter 3. (Optional) Using the computer Using the S Player+ app To play another video while playing the current video file 1. Right-click on the screen, or swipe inward from the top A variety of file types including multimedia formats are available edge.

  • Page 85: Samsung Software Update

    Chapter 3. Using the computer The SW Update program runs. SW Update is a software program that searches for Samsung software programs and drivers installed when you purchased the Select the items that you want to update before proceeding computer and helps you update any drivers or programs.

  • Page 86: Diagnosing The Computer Status And Troubleshooting

    Diagnosing the Computer Status and Troubleshooting Chapter 3. Using the computer The Support Center program, which is Samsung’s computer’s Support Center is activated and starts diagnosing your troubleshooting guide, supports diagnosing the system and has a computer. FAQ for frequently occurring problem(s).

  • Page 87: Using The Security Slot

    Using the Security Slot Chapter 3. Using the computer You can secure the computer by connecting a lock and cable to the Security Slot. To use this feature, you have to purchase the lock and cable additionally. To use the lock and cable, refer to the product manual.

  • Page 88: Chapter 4. Settings And Upgrade

    Chapter 4. Settings and Upgrade BIOS Setup Setting a Boot Password Changing the Boot Priority...

  • Page 89: Bios Setup

    BIOS Setup Chapter 4. Settings and Upgrade The BIOS Setup enables you to configure your computer hardware Entering the BIOS Setup according to your needs. Turn the computer on. • Use the BIOS setup to define a boot password, change the Immediately press the F2 key several times.

  • Page 90

    BIOS Setup Chapter 4. Settings and Upgrade The BIOS Setup Screen Setup Menu Description This is a description about the basic The BIOS Setup menus and items may differ depending on SysInfo specifications of the computer. your computer model. Using this menu, you can configure the major Advanced Setup Menu chipsets and additional functions.

  • Page 91: Setting A Boot Password

    Setting a Boot Password Chapter 4. Settings and Upgrade If you set a password, you have to enter the password when you Setting a Supervisor Password turn the computer on or enter the BIOS Setup. If you set a Supervisor Password, you need to enter the password By configuring a password, you can restrict system access to when you turn the computer on or enter the BIOS Setup.

  • Page 92

    Setting a Boot Password Chapter 4. Settings and Upgrade Enter a password, press <Enter>, re-enter the password for Setting a User Password confirmation, and press <Enter> again. Using the User Password, you can turn the computer on but you The password can be up to 20 alphanumeric characters. cannot change the major settings of the BIOS Setup because you Special characters are not allowed.

  • Page 93

    Setting a Boot Password Chapter 4. Settings and Upgrade Setting up a Hard Disk Drive Password (Optional) Deactivating the Password If you set a password for a hard disk drive, it cannot be accessed Press <Enter> on the password to be deactivated. For from another computer.

  • Page 94: Changing The Boot Priority

    Changing the Boot Priority Chapter 4. Settings and Upgrade Set the Boot Device Priority > Boot Option #1 item on the The computer is configured so that it boots from the HDD with priority, by default. right screen to USB device. This section will show you how to change the setting so that the computer boots from a USB device.

  • Page 95: Chapter 5. Troubleshooting

    Chapter 5. Troubleshooting Recovering/Backing up the Computer (Optional) Reinstalling Windows (Optional) Q&A...

  • Page 96

    Recovering/Backing up the Computer Chapter 5. (Optional) Troubleshooting If a problem occurs with your computer, Recovery (recovery Recovery • may not be provided or may be a different program) allows you to easily restore your computer to the default version depending on the model. (factory) settings.

  • Page 97

    Recovering/Backing up the Computer Chapter 5. (Optional) Troubleshooting If the initial menu screen appears, click Recover. Recovering Select a recovery point and click Recover. You can restore the computer settings to the factory default settings if the computer fails to boot up, or if you encounter a If you set the User Data Maintenance to ON, the computer is serious problem with the computer.

  • Page 98

    Recovering/Backing up the Computer Chapter 5. (Optional) Troubleshooting Click Backup in the Recovery Home screen. Recovering after a Backup Select the drive to save and click Backup. You can recover your computer after you have backed up your computer to a separate drive or external storage device. You cannot select a DVD drive.

  • Page 99

    Recovering/Backing up the Computer Chapter 5. (Optional) Troubleshooting Recovering The recover is performed based on the screen instructions. You can use your computer after the recover is completed. You can recover your computer using the backup from the above process. If the backup image is saved to an external storage device, connect the device.

  • Page 100

    Select an option in Disk recovery Point and click Disk copy. If you cannot open the cover at the bottom of the computer, contact the Samsung Service Center to request assistance. In this case, you may be charged for the relevant service.

  • Page 101: Recovering/backing Up The Computer (optional)

    Recovering/Backing up the Computer Chapter 5. (Optional) Troubleshooting Export Disk Image Function If you frequently recover your computer to the default (factory) settings, you can conveniently recover your computer after exporting the default (factory) status disk image to an external storage device.

  • Page 102

    You can remove all items in your PC and Remove…. reinstall Windows again. You should back up the files in the following folders before using the PC Recovery function since these files are not kept. \Windows, \Program files, \Program files(x86), \ProgramData, OEM Folder (ex) c:\samsung), \User\<user name>\AppData...

  • Page 103: Reinstalling Windows (optional)

    Reinstalling Windows may delete data (files and programs) saved on the hard disk drive. This screen may not be displayed depending on the OS • Make sure to backup all important data. Samsung version. Electronics shall not be held liable for any loss of data.

  • Page 104

    If you click Upgrade, the procedures from Step 6 continue Drive D includes an area to save the backup image used by sequentially. Samsung Recovery Solution. Installing Windows to drive C is recommended. • This screen may not be displayed depending on the OS version.

  • Page 105

    Drive D includes an area to save the backup image used by After a while, the Options windows such as Language, Time, Samsung Recovery Solution. Installing Windows to drive C is Keyboard, etc. appear. Confirm the settings and click the recommended.

  • Page 106

    Windows is smaller than the actual capacity. The capacity representation in Windows may be smaller Samsung computers have an additional partition to recover than the actual capacity because some programs occupy a computers or save backup files. (Only for models with the certain area of the HDD outside of Windows.

  • Page 107

    Q&A Chapter 5. Troubleshooting Windows Related What is a recovery image? I cannot find the computer's Shut down button. This refers to the computer status (including operating system, specific driver(s), software(s), etc.) which is converted A • Mouse: to a data image. It is required to recover your computer and is embedded in the computer's hard disk.

  • Page 108

    PC, you need to change the BIOS settings first. menu in Desktop > Settings > Control Panel. For more information, visit http://www.samsung.com and You can configure your computer in the same way as go to Customer Support > Troubleshooting. Search for existing Windows systems.

  • Page 109

    Q&A Chapter 5. Troubleshooting The screen overlaps the text characters, or the font looks smaller. If the font size is set too large or too small, the screen may overlap the text, resulting in poor readability. On the desktop, right-click an empty area and click Personalize >...

  • Page 110

    Chapter 6. Appendix Important Safety Information Replacement Parts and Accessories Regulatory Compliance Statements WEEE Symbol Information Samsung Packaging Take-Back Program Product Specifications Glossary...

  • Page 111: Important Safety Information

    Important Safety Information Chapter 6 Appendix • If your computer has a voltage selector switch, make sure that Safety Instructions the switch is in the proper position for your area. Your system is designed and tested to meet the latest standards •...

  • Page 112

    Important Safety Information Chapter 6 Appendix Care During Use The Instruction On Safety Operation of NotePC • Do not walk on the power cord or allow anything to rest on it. 1. When installing and operating devices please refer to safety requirements in the user manual.

  • Page 113: Replacement Parts And Accessories

    Class 1M laser radiation when operating part is open. non-removable rechargeable batteries in the garbage. Do not view directly with optical instruments. Contact the Samsung Helpline for information on how to dispose • Class 3B invisible laser radiation when open.

  • Page 114

    Replacement Parts and Accessories Chapter 6 Appendix General Requirements Connect and Disconnect the AC adapter The requirements listed below are applicable to all countries: The socket-outlet shall be installed near the equipment and shall be easily accessible. • All power cord sets must be approved by an acceptable Do not unplug the power cord by pulling the cable only.

  • Page 115: Regulatory Compliance Statements

    Regulatory Compliance Statements Chapter 6 Appendix Wireless Guidance • Radio frequency wireless communication can interfere with equipment on commercial aircraft. Current aviation (If fitted with 2.4G band or 5G band) regulations require wireless devices to be turned off while traveling in an airplane. Low power, Radio LAN type devices (radio frequency (RF) wireless 802.11ABGN (also known as wireless Ethernet or Wifi) and communication devices), operating in the 2.4GHz/5GHz Band, may...

  • Page 116

    Regulatory Compliance Statements Chapter 6 Appendix United States of America • Wireless devices are not user serviceable. Do not modify them in any way. Modification to a wireless device will void the authorization to use it. Please contact manufacturer for USA and Canada Safety Requirements and Notices service.

  • Page 117

    Regulatory Compliance Statements Chapter 6 Appendix Unintentional Emitter per FCC Part 15 Use On Aircraft Caution This device complies with Part 15 of the FCC Rules. Operation is Regulations of the FCC and FAA prohibit airborne operation of radio-frequency wireless devices because their signals subject to the following two conditions:(1) this device may not could interfere with critical aircraft instruments.

  • Page 118

    Regulatory Compliance Statements Chapter 6 Appendix If necessary, the user should consult the dealer or an experienced This device is restricted to indoor use due to its operation in the radio/television technician for additional suggestions. The user 5.15 to 5.25 GHz frequency range. FCC requires this product to be may find the following booklet helpful: “Something About used indoors for the frequency range 5.15 to 5.25 GHz to reduce Interference.”...

  • Page 119

    For body worn operation, this model meets the FCC RF exposure reach the network. In general, the closer you are to a wireless base guidelines when used with Samsung accessory designated for this station antenna, the lower the power output.

  • Page 120

    Regulatory Compliance Statements Chapter 6 Appendix (If fitted with 2.4G band or 5G band) Canada Low power, Radio LAN type devices (radio frequency (RF) wireless communication devices), operating in the 2.4GHz/5GHz Band, may Unintentional Emitter per ICES-003 be present (embedded) in your notebook system. This section is only applicable if these devices are present.

  • Page 121

    Regulatory Compliance Statements Chapter 6 Appendix Operation of this device is subject to the following two conditions: Brazil (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including Este produto esta homologado pela ANATEL, de acordo com interference that may cause undesired operation of the device.

  • Page 122

    Regulatory Compliance Statements Chapter 6 Appendix European Radio Approval Information European Union (for products fitted with EU-approved radio devices) This Product is a Notebook computer; low power, Radio LAN type European Union CE Marking and Compliance Notices devices (radio frequency (RF) wireless communication devices), Products intended for sale within the European Union are marked operating in the 2.4GHz/5GHz band, may be present (embedded) with the Conformité...

  • Page 123

    Notebook PC in Übereinstimmung mit den dalla direttiva 1999/5/CE. Deutsch grundlegenden Anforderungen und den [German] Ar šo Samsung deklarē, ka Notebook PC atbilst übrigen einschlägigen Bestimmungen der Latviski Direktīvas 1999/5/EK būtiskajām prasībām un Richtlinie 1999/5/EG befindet. [Latvian] citiem ar to saistītajiem noteikumiem.

  • Page 124

    Regulatory Compliance Statements Chapter 6 Appendix Alulírott, Samsung nyilatkozom, hogy a Hér með lýsir Samsung yfir því að Notebook PC Íslenska Magyar Notebook PC megfelel a vonatkozó alapvetõ er í samræmi við grunnkröfur og aðrar kröfur, [Icelandic] [Hungarian] követelményeknek és az 1999/5/EC irányelv sem gerðar eru í...

  • Page 125

    Samsung Electronics Vietnam Co., Ltd. Yen Phong 1, I.P Yen Trung Commune, Yen Phong Dist., Bac Ninh Province, Vietnam For the web or the phone number of Samsung Service Centre, see the Warranty or contact the retailer where you purchased your product.

  • Page 126

    Regulatory Compliance Statements Chapter 6 Appendix The European variant is intended for use throughout the European RTC CAUTION Economic Area. However, authorization for use is further restricted in particular countries or regions within countries, as follows: CAUTION : Danger of explosion if battery is incorrectly replaced. Replace only with the same or equivalent type recommended General by the manufacturer.

  • Page 127

    Regulatory Compliance Statements Chapter 6 Appendix Limiting exposure to radio frequency (RF) fields RF Exposure For individuals concerned about limiting their exposure to General Statement on RF energy RF fields, the World Health Organisation (WHO) provides the following advice: Your Notebook PC contains a transmitter and a receiver. When it is ON, it receives and transmits RF energy.

  • Page 128: Weee Symbol Information

    To find the nearest recycling location, go to our website: For more information on safe disposal and recycling visit our www.samsung.com/recyclingdirect Or call, (877) 278-0799 website www.samsung.com/in or contact our Helpline numbers - For battery recycling go to call2recycle.org; or call 1-877-723-1297 18002668282, 180030008282.

  • Page 129: Samsung Packaging Take-back Program

    Samsung Packaging Take-Back Program Chapter 6 Appendix In partnering with select recyclers, Samsung offers packaging take-back at no cost to you. Simply call the following number for the locations nearest you. CRT Processing, LLC (877) 278-0799 Kathy Severson – Logistics contact Dispose unwanted electronics through an approved recycler.

  • Page 130: Product Specifications

    Product Specifications Chapter 6 Appendix The system specifications may differ depending on the derived models. For detailed system specifications, refer to the product catalogue. • Optional components may not be provided or different Intel Pentium DualCore Processor components may be provided depending on the computer CPU (Optional) Intel Core i3/i5/i7 Processor model.

  • Page 131

    Registered Trademarks ENERGY STAR® Partner As an ENERGY STAR® Partner, SAMSUNG has Samsung is a registered trademark of Samsung Co., Ltd. determined that this product meets the ENERGY STAR® Microsoft, MS-DOS, and Windows are registered trademarks of the guidelines for energy efficiency.

  • Page 132: Glossary

    Glossary Chapter 6 Appendix The Glossary lists the terminologies used in this User Manual. For terminologies other than these, look in Windows Help. Backup DHCP (Dynamic Host Configuration Protocol) A way to save the current data to restore it later if necessary. This refers to automatically allocating IP addresses to the users on A backup is a way to restore computer data when the data or the network by the network administrators.

  • Page 133

    Glossary Chapter 6 Appendix DVD (Digital Versatile Disk) IEEE802.XX DVD was developed to replace CD (compact disk). Although the This is a set fo specifications developed by the 802 committee of shape and size of the disc are the same as that of a CD, the capacity IEEE for the LAN connection method called XX.

  • Page 134

    Glossary Chapter 6 Appendix Network Protocol A group of computers and devices, such as printers and scanners, A protocol is a set of rules used by computers to communicate with connected by a communications link. A network can be either each other across a network.

  • Page 135

    Glossary Chapter 6 Appendix Share USB (Universal Serial Bus) This refers to setting a resource of a computer such as a folder or This refers to a serial interface standard developed to replace the printer so that other users can also use it. conventional interface standards such as Serial and PS/2.

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