Nortel M760 User Manual
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Nortel M760 User Manual

Nortel M760 User Manual

M760 digital set telephone
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Nortel Networks
M760
Digital set

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Summary of Contents for Nortel M760

  • Page 1 User guide Nortel Networks M760 Digital set...

  • Page 3: Table Of Contents

    Description • Your M760 • Connections • Accessories for the M760 • Recommendations and safety • Presentation of the M760 • Interactive display • Using the interactive keys • Using the navigator • Using the alphabetical keypad Dialing methods • Using the hands free mode •...
  • Page 4 Table of contents During a call • Using the mute feature • Recording the conversation • Placing a correspondent on hold and taking the call on the same extension • Placing a correspondent on hold and taking the call on another extension •...
  • Page 5 Table of contents The incoming calls log • Consulting the incoming calls log • Calling a correspondent from the incoming calls log • Storing the name and/or the number in the private directory • Deleting a record from the incoming calls log •...
  • Page 6 Table of contents The multikey function • Programming the multikey function • Communicating with the multikey function The multiline function • Programming the multiline function • Communicating with the multiline function The supervision function • Programming the supervision function • Communicating with the supervision function The filtering function •...
  • Page 7 Locking the set • Locking your set • Calling an external correspondent from the locked set • Calling an emergency number from the locked set • Deactivating set locking Settings • Choosing and setting the set ring • Setting the display contrast •...

  • Page 9: Description

    - a display unit associated with 5 interactive keys and a navigator. Let yourself be led step-by-step One of the prime advantages of your telephone set is its interactive display, which keeps you informed of available telephone services at appropriate times.

  • Page 10: Connections

    Description DESCRIPTION Connections Accessories for the M760* M760 is designed to accommodate a variety of options (*). The analog options board The micro-headset The extension module MESS MENU Jeudi 07 septembre 16:59 Comm Recup Service Langue Assistante Libne 1 Assistante Line 1 M.Martin...

  • Page 11: Recommendations And Safety

    This equipement can not be connected to the public network. This equipment is designed to be installed with a private swit- ching system of NORTEL NETWORKS M6500 IP PBX and SUCCESSION CSE 6500 ranges. The voltage on this network is classed TNV1 (Telephone Net- work Voltage) according to standard EN 60-950.

  • Page 12: Presentation Of The M760

    Description Description of the M760 Telephone handset Dialing keypad Alphabetic keypad Keypad cover Monday 16 October 10:40 AM Comm Pick-up Funct. Lang. M.Martin M.Martin Call Call forward Forward Line 1 M.Martin Call Forward Filtering Monday 16 October 09:26 AM Comm Pick-up Funct.
  • Page 13 Description Green key : this is used - to answer an incoming call in hands free mode, - when the set is idle or in communication, to call back the last number dialed (LNR function) or to access the LNR log, - when consulting the directories and logs, to call the displayed number.

  • Page 14: Interactive Display

    Description Interactive display The M760 digital set incorporates a display associated with 5 interactive keys and a navigator. You can adjust the contrast of the display (refer to the section on Settings). The display consists of one information line and a second line which contains the functions...

  • Page 15: Using The Interactive Keys

    Using the interactive keys The display shows a menu that can be invoked via the interactive keys. Each function shown on the second line of the display is assigned to an interactive key. Note: in some cases, some interactive keys may not be assigned to any function. Comm -->...

  • Page 16: Using The Alphabetical Keypad

    Description Using the alphabetical keypad Your M760 is equipped with a full 31-key keypad. To gain access to the keypad, lower the cover. Call by name: . The key is used to confirm a RING setting, RING MELODY: 5 entry.
  • Page 17 Enter text: Entering lower case letters: Entering accented charac- ters: é Entering special characters: Erase Using the keypad, you can enter information in the records of your private directory and the information directory. When a text entry is proffered: - Press directly the key representing the letter to be entered. E N T E R N A M E : D U P O N T _ The character displays in upper case.

  • Page 18: Dialing Methods

    Dialing methods Dialing methods Your M760 enables you to use a variety of dialing methods to fit in with your activities. These features complement the conventional handset method (or discreet method): off-hook the handset to answer or dial a call, and hang-up the handset to end the call.

  • Page 19: Using The Micro-Headset Mode

    Using the micro-headset mode When a micro-headset is connected to the M760, micro-headset mode replaces hands free mode. (Refer to the section on Settings and consult your system operator to have more information about facilities associated with the micro-headset).

  • Page 20: Using The Loudspeaker Mode

    . To call an internal correspondent, dial the number directly and speak when the called correspondent picks up the receiver. When the called correspondent hangs up, the telephone will return to intercom mode and the lamp of the again.

  • Page 21: Using The Prenumbering Mode

    - Press the keys successively to raise or lower the volume. The last setting is stored by the telephone set (except for the micro-headset mode: return to middle level for the next call) . Dialing methods interactive key.

  • Page 22: Dialing A Correspondent

    Calling an external correspondent: Using the programmable keys Your telephone set's programmable keys can be assigned to the phone numbers of correspon- dents that you call regularly (internal or external). DUPONT To call an internal correspondent. - Dial the correspondent's extension The called correspondent's name is displayed*.

  • Page 23: Using The Lnr (Last Number Redial) Feature

    The LNR (last number redial) feature lets you automatically redial the last number called. Calling the attendant (switchboard operator)* Suppose you want to talk to the person handling telephone reception. Calling back a caller When an internal or external caller has tried to call you, the standby display informs you.

  • Page 24: Calling An Internal Or External Correspondent By Name

    5 - Press the Call interactive key to dial the correspondent displayed. The telephone set automatically dials the number. When the correspondent answers, you can hold a conversation. - Key-in the first letters of the desired correspondent's name via the alphabetical keypad.
  • Page 25 Searching for a corre- spondent in the shared directories: Erase Consult Phonetic Next Previous Correct Searching for a corre- spondent in the private directory: Erase Correct Calling the number: Call Dialing a correspondent The display shows the letters entered. . If you need to correct an entry keyed-in, press the interactive key.

  • Page 26: Using The Automatic Redial Function

    Notifying the correspondent Suppose the correspondent you are calling does not answer. You can send a short message to the display of his/her telephone set, provided that the said correspondent (internal or external) is connected to a digital interface. Notify...

  • Page 27: Using The Callback Later Function

    Using the callback later function If the correspondent you are calling does not answer, you can temporarily store the number and then redial it with a single key (even if it is not the last number dialed). Consult your system operator. He will program this function on one of your programmable keys.

  • Page 28: Silencing Ring Tone

    Receiving a call Silencing ring tone When your set is called, you can decide to silence the ring tone for this call only. Answering a call Answering a call from a correspondent in the private directory: Diverting a call to another extension Suppose you want to divert a call to another extension without answering it.

  • Page 29: Intercepting A Call Intended For Another Extension

    Intercepting a call intended for another extension You can intercept calls dialed to another extension when the person concerned is absent. Intercepting a call dialed to an extension in your group*: Pick-up Group Intercepting a call dialed to any extension: Pick-up Extens.

  • Page 30: During A Call

    During a call During a call Using the mute feature Suppose you are holding a telephone conversation and you want to say something without the other correspondent hearing you. Recording the conversation* Depending on the voicemail system installed, you may be able to record the conversation in progress.

  • Page 31: Placing A Correspondent On Hold And Taking The Call On Another Extension

    Comm - Press the Park key. The telephone set returns to idle mode. Your call is on hold, and the distant correspondent will hear holding music or tones. On the second extension: - Press the Pick-up interactive key;...

  • Page 32: Answering A Second Call

    During a Call Dialing a number while staying on-line with the first correspondent: Prenum Call Answering a second call* You are in conversation with a caller and you hear a beep: this means that another caller is attempting to call you; the Wait caller without interrupting the call in progress.

  • Page 33: Switching From One Correspondent To Another

    - Press the Transfer interactive key. You can also simply hang-up the handset or press the key. The two parties remain on-line with each other. Note: in the event of a failure, your telephone set rings again. During A Call...

  • Page 34: Other Features Available During A Call

    During a call Other features available during a call Ascertaining the call duration: Duratn. Previous Protecting the call: Protect. Displaying the time: --> Time Using the trace function: --> Trace To ascertain the call duration (for an external call only): - Press the Duratn.

  • Page 35: Ending A Call

    Saving the distant corre- spondent's number: --> Memory DUPONT Ending a call Consulting the stored numbers You want to consult the numbers stored by storing-redialing function, LNR or redial functions. Funct. Feature --> Memory Cancel You can save the distant correspondent's number to a program- mable key, whether the call is incoming or outgoing.

  • Page 36: The Lnr Calls Log

    2 - Press the key to display the second part of the information: the telephone number and the number of calls. X X X X X X X X X X Call Delete .

  • Page 37: Calling A Correspondent From The Lnr Calls Log

    Calling a correspondent from the LNR calls log While consulting the log, when a record is displayed: Call Storing the name and/or the number in the private directory When consulting the log (name, date/time, number or number of calls), you want to store in the private directory, the name / number of the displayed correspondent.

  • Page 38: Deleting The Entire Lnr Calls Log

    The LNR calls log Deleting the entire LNR calls log You can delete all numbers stored in the LNR calls log. Delete Password 1 - Press the key. The display shows « PROGRAMMING» 2 - Press the The display shows « CLEAR LOGS». 3 - Press the key.

  • Page 39: The Private Directory

    The private directory You can save the internal or external numbers you call most frequently, to your private directory (up to 100 numbers). When a correspondent in your private directory calls you, the display shows his/her name and num- ber. The caller will also be stored by name in the incoming calls log. You can classify records (containing a correspondent's name and number), and can compile a list of parties (4 different lists) belonging to groups (board of management, workgroup, etc, depending on your work).

  • Page 40: Modifying Or Deleting A Record From The Private Directory

    The display prompts you to enter the associated number. 4 - Enter the telephone number, including the code for obtaining external line if the number is an external number (up to 23 digits). Note: when a name or number already exists in the directory, the display shows the message "ALREADY REGISTERED".

  • Page 41: Customizing Labels Or Private Directory Lists

    Deleting a record: Delete Customizing labels of private directory lists You can access customization of labels for the 4 private directory lists. By default labels are: List 1 - List 2 - List 3 - List 4. List 1 3 - Press the keys to highlight the character to be replaced (the cursor will be underneath the character), and then enter the new character.

  • Page 42: Searching By Name Within The Private Directory

    The Private Directory Label Searching by name within the private directory While consulting the directory, you can perform a search by name among all the records contained in the private directory. name xx Searching in a list within the private directory While consulting the directory, you can conduct a search among a list of records (stored in alphabetical order).

  • Page 43: Calling From The Private Directory

    Calling from the private directory While consulting the directory, you can call the correspondent whose record is displayed. Call Deleting all records from the private directory You can delete one record or all records saved in the private directory. List 1 Password The Private Directory - Press the...

  • Page 44: The Abbreviated Numbers Directories

    - The personal directory (separate from the private directory of your set) lets you save the numbers most frequently used (up to 10, numbered from 0 to 9). - The collective directory can be accessed by all the telephone sets (even those with no access to external lines).

  • Page 45: Editing Or Canceling A Personal Abbreviated Number

    Modifying or canceling a personal abbreviated number When an abbreviated number has been programmed, you may modify or cancel it. Modifying an abbreviated number: Modify Enter Canceling an abbreviated number: Cancel Calling an abbreviated number 0 to 9 Abbrev. 0 to 9 Calling a collective number* You can save time by using collective abbreviated numbers;...

  • Page 46: The Incoming Calls Log

    The incoming calls log The incoming calls log The incoming calls log can store records (or information about a call) of the last 50 calls received, whether or not they were answered. If the caller is stored in your private directory, his/her name will be stored in priority, instead of the number.
  • Page 47 Create 4 - Press the key to display the second part of the information: the correspondent's telephone number, and the number of times this correspondent has called. X X X X X X X X X X 2 C A L L S...

  • Page 48: Calling A Correspondent From The Incoming Calls Log

    The incoming calls log Calling a correspondent from the incoming calls log While consulting the log, you can call the correspondent whose record is displayed. Note: Only correspondents for whom a number is registered can be called. Call Storing the name and/or the number in the private directory While consulting the log, you can save the number (and possibly the name) of the correspondent whose record is displayed, in your private directory.

  • Page 49: Deleting A Record From The Incoming Calls Log

    Deleting a record from the incoming calls log While consulting the log, you can delete the record displayed. Delete Deleting all records from the incoming calls log You can delete all numbers stored in the incoming calls log. Delete Password The incoming calls log 1 - Press the Delete...

  • Page 50: The Information Directory

    The information directory The information directory The information directory enables you to view various shared numbers concerning the set and the holder of the set in question. Consulting the information directory When the set is idle or being used, you can consult the information log. Info Filling in the information directory In the information directory, you can customize four headings: FAX, GSM and DECT numbers...
  • Page 51 Filling in the FAX- GSM - DECT numbers: Filling in the free number: Name Name Number The information directory 3 - Press the key to access the first information heading. 4 - Press successively the headings. When the display shows one heading (FAX, GSM or DECT number): 1 - Dial the number...

  • Page 52: The Internal Names List

    The internal names list The internal names list This is the directory of internal correspondents shared by all subscribers. The programming is performed by the system operator. Consulting the internal names list When the set is either idle or in use: Comm -->...

  • Page 53: The External Names List

    The external names list* This is the list of names of external correspondents, shared by all subscribers. Programming is performed by the system operator. Consulting the external names list When the set is either idle or in use: Comm --> Ext.

  • Page 54: The Programmable Keys

    Programmable keys You may call certain correspondents or colleagues several times per day. Or maybe you make frequent use of certain telephone features such as call forwarding, supervision, filtering and interception. The programmable keys of your set will allow you to store these numbers or functions and have easy access to services available.
  • Page 55 Enter Programming a feature: Feature Forward Immed. Enter You can program the telephone number of an internal or external correspondent. 1 - Press the Number interactive key. The display prompts you to enter the number. 2 - Enter the correspondent's number, enter the access code to an external line in the case of an exter- nal correspondent (0).
  • Page 56 The display shows the programming. This way, the icon associated with the programmed key will inform you about telephone usage by the co-worker concerned, and you will be able to intervene by simply pressing the key.

  • Page 57: Deleting, Modifying And Exiting Programming

    Enter Programming a series of codes: Tone Mailbox no. # pswd # Enter Deleting, modifying and exiting programming Erase 4 - Press the Enter interactive key to accept the programming. The display shows the programming. This way, you can enable or disable the filtering function by simply pressing this key, as a function of your work.

  • Page 58: Identifying Programmed Keys

    Programmable keys Modify Start Identifying programmed keys Monday 16 October 09:26 AM Comm Pick-up Funct. Lang. Assistant Line 1 M.Martin Superv. Line 2 Superv. Travel A Taxi Bank Filter Home Forward Labels - Press the Modify interactive key and resume programming as explained above, in order to modify the programming displayed.

  • Page 59: The Call Forwarding Function

    Call forwarding function* You can forward your calls to another extension, to an external number (a GSM number, for example) or to a voice mailbox if you are away or already on the telephone*. Forwarding your calls To gain access to the forward function: Funct.
  • Page 60 The Call Forwarding Function Extern. Intern. Choosing the forward destination: Extens. Enter V Mail Ext.L. Enter . To forward all calls from external lines, press the interactive key; . To forward calls from internal lines, press the interactive key. The display shows the forward status. You will now have to choose the forward destination.

  • Page 61: Canceling Call Forwarding

    Canceling call forwarding More Cancel Programming call forward on a programmable key When a type of forwarding is repetitive in nature, we recommend you to save the function to a programmable key. Modify Feature Forward The call forwarding function When the set is idle, to consult the status of your call forwarding: 1 - Press the More interactive key.

  • Page 62: Overriding The Call Forwarding Function

    The call forwarding function Activating call forwarding: Call fwd Disabling call forwarding: Call fwd Overriding the call forwarding function* Suppose you want to call a correspondent and calls to his/her extension have been forwarded. You can override the forward function and make a call to the desired extension. Suppose you want to enable call forwarding: - Press the programmed key.

  • Page 63: The Voice Mailbox

    The voice mailbox* The voicemail system* helps you manage your communications when you are absent or when you simply don't want to be disturbed. For the voicemail system to be able to record your messages, you must configure and customize your mailbox, and then have your calls forwarded.

  • Page 64: Consulting Messages Received

    The voice mailbox V Mail Consulting messages received Monday 16 October 09:26 AM Comm Pick-up Funct. Lang. Assistant Line 1 M.Martin Superv. Line 2 Superv. Travel A Taxi Bank Filter Home Forward Message lamp Redial Mailbox no. # pswd # Listen 4 - Press the V Mail...

  • Page 65: Programming Access Codes On A Programmable Key

    Programming access codes on a programmable key You can assign the codes for gaining access to your voice mailbox to a programmable key. Modify Tone Mailbox no. # pswd # Enter Using the programmed key: Mailbox access 1 - Press the key.

  • Page 66: The Multikey Function

    The multikey function The multikey function A multikey-programmed set has one single directory number, but has customized keys allowing it to handle several calls in parallel. This means you can answer incoming calls as and when the calls arrive, and can view calls that have been placed on hold. Note: you must program one customized key for each call you want to be able to accommodate simultaneously.

  • Page 67: Communicating With The Multikey Function

    - pressing the red key twice restores the telephone set to idle mode. When a call arrives on your multikey-programmed telephone set, the icon associated with the customizable key flashes. - Press this programmed key The icon associated with this key switches to steady illumination and the display shows the identity of the caller.

  • Page 68: The Multiline Function

    The multiline function* A telephone set used in multiline mode will have several directory numbers *. Each directory number will be assigned to a programmable key. This function is mainly used for programming the following on one telephone set: - one so-called switchboard number, which you can make known to everyone;...

  • Page 69: Programming The Multiline Function

    Programming the multiline function Below is an explanation of how to program the supervision function for each of the two tele- Modify Superv. Extens. <-Start Modify The multiline function 1 - Press the key. The display shows " PROGRAMMING". 2 - Press the key.
  • Page 70 Attention! Your set is now programmed in multiline mode. You can use the features assigned to your telephone set by assigning them as you desire to the directory numbers at your disposal. Each directory number can also be programmed with multikey mode (management of inquiry/transfer or consultation hold).

  • Page 71: Communicating With The Multiline Function

    Communicating with the multiline function The multiline function will have been assigned to at least two programmable keys of your set. Answering a call: Answering a second call: Wait Divert Answer Switching from one correspondent to another: The multiline function When a call arrives on your set programmed in multiline mode, the icon associated with the customized key flashes.

  • Page 72: The Supervision Function

    The supervision function The supervision function Programming supervision of a range of extensions on your telephone allows you to: - ascertain the status of the extension you are supervising (free, called or busy); - quickly intercept calls to these extensions;...

  • Page 73: Communicating With The Supervision Function

    Beep Communicating with the supervision function You have programmed the supervision function for one extension on a programmable key. On your set, the status of the icon associated with the key programmed for supervision will vary depending on the status of the extension supervised. Superv.

  • Page 74: The Filtering Function

    The filtering function The filtering function This feature makes it possible to filter calls for a third person (e.g. Assistant/Manager). This requires the use of two programmable keys on the “Assistant” extension (filtering extension) and on the “Manager” extension (filtered extension); one to activate or deactivate the filtering function, the other to supervise the calls from the filtered extension.

  • Page 75: Communicating With The Filtering Function

    Modify Filter Superv. Enter Beep Caution! Communicating with the filtering function You have programmed the keys in order to use the filtering function*. Activating the filtering function: Filtering Calling a filtered set: Filtered Superv. 11 - Press the Modify interactive key. 12 - Press the filter interactive key.
  • Page 76 The filtering function Answering filtered calls: Transferring the call received to the filtered set: Filter Superv. Transfer Calling the filtering extension: Filtering Superv. Intercepting a call made to you: Filtering Superv. Filtering Superv. Deactivating the filtering function: Filtering You receive a call for the filtered extension. The display informs you that the call is for the filtered extension.

  • Page 77: The Alarm Function

    The display confirms the programming. When you have finished press the to idle mode. At the time of your appointment the telephone will ring and display “Appointment reminder”. . Press the Mute interactive key to stop the reminder bell.

  • Page 78: Consulting For Changing Or Canceling An Appointment

    The alarm function Consulting for changing or canceling an appointment You want to consult the memorized appointments. Funct. Feature Alarm More Changing an appointment: Modify hhmm Enter Canceling an appointment: Cancel - Press the Funct., Feature, in succession. The display shows appointment no. 1 status. - Press the More interactive key to view the other appoint-...

  • Page 79: The Dnd (Do Not Disturb) Function

    The DND (Do Not Disturb) function* You do not want to be disturbed by the telephone for a certain length of time (DND function) and therefore do not want to receive any calls. Using the DND function Activating the DND function: Funct.

  • Page 80: Programming The Dnd Function On A Programmable Key

    DND (Do Not Disturb) function Programming the DND function on a programmable key If you use this function repeatedly, we recommend you to save the function to a programmable key. Modify Feature --> D.N.D. Activating the function: Function Deactivating the function: Function 1 - Press key.

  • Page 81: Other Functions

    Other functions Replace function By using this function, you can temporarily retrieve the features and settings from your own personal extension on another extension. Funct. Replace Password Identity presentation* function You can select the identity shown to the other correspondent when you make a call. You can choose between the company number, the extension number or no number.

  • Page 82: Notification Function

    Other functions Notification function This function (also accessible when calling, refer to § Dialing a correspondent) makes it pos- sible to send a short message to a correspondent provided that the correspondent is linked to a digital interface. Funct. Notify Enter More Erase...

  • Page 83: Data Transmission Line Protection Function

    Cancel Data transmission line protection function You want to transmit data via your telephone line (by using a Modem on the line, for example) and therefore do not want to be disturbed during the call (i.e. non-presentation of calls waiting).

  • Page 84: Locking The Set

    Locking the set Locking the set Use this function during absences, for example, so you can block outgoing calls from your set and prevent access to your logs (LNR calls log and incoming calls log) as also to your private directory.

  • Page 85: Calling An Emergency Number From The Locked Set

    Password Calling an emergency number from a locked set You can make emergency calls from a locked set. Comm Emergcy Deactivating set locking When in idle mode, the display will remind you that the set is locked. If you want to unlock the set.

  • Page 86: Settings

    Settings Settings Choosing and setting the set ring You can choose the type of melody (16 different melodies) and adjust the volume (8 levels) of the current ring. A privilege ring is used to inform you when the correspondents stored in list No. 4 in the pri- vate directory call you.

  • Page 87: Setting The Display Contrast

    Choosing and setting the priviliged ring: Setting the display contrast You can adjust the display contrast (8 levels). When the display indicates «PRIVILEGED RING MELODY: XX». - Consecutively press the privileged melody. Sixteen different melodies are available. Each time the key is pressed, the corresponding melody is broadcast and the display indicates its number.

  • Page 88: Adjusting The Key Beep Volume

    Settings Adjusting the key beep volume Each time a key is pressed, a beep is given. The volume of this beep can be adjusted to 8 lev- els. The lowest level corresponds to elimination of the beep. Customizing the set password To access certain facilities (unlocking the set, replace function, etc.) you will need a password.

  • Page 89: Associating A Directory With Direct Keypad Call

    Associating a directory with direct keypad call You can choose the directory associated with the direct keypad call (refer to section on Dia- ling a correspondent from the directories by name). Int.Name Choosing the display language Messages broadcast by the display are from two sources: messages from the set and messages specific to the associated system.
  • Page 90 Settings ---> English Choosing the system message language: Language English Choosing the set and system messages language : Lang. English 2 - Press the key until the display shows “ LANGUAGE”. 3 - Press the key. The display presents the first available languages. CHOOSE DISPLAY LANGUAGE Français English Deutsch...

  • Page 91: Programming A Micro-Headset Connection

    Programming a micro-headset connection Your set is designed for use with a micro-headset. Once the micro-headset is connected, you have to program the micro-headset connection. Consult your system operator. He will adjust your micro-headset setting to your specific needs. Note: your set must be programmed for multikeys (refer to section on Multikey function) for access to headset programming Connect Headset...

  • Page 92: Miscellaneous

    Used to forward calls intended for a set called "Manager" to a set called "Assistant". Ringing on a non-identified set. Telephone mode in which calls can be made or answered without picking up the handset. List summarizing calls received by the set (up to 50 calls).

  • Page 93: A Problem? Check

    A problem? Check… Fault No display No tone No sound No dial out Message displayed in a foreign language No voice messages received Probable causes Check that the set is connected to the line (line tone in the handset). Check the connection cord to the line. Check that the other sets in the system operate.
  • Page 94 Copyright © 2000 - 2001 Matra Nortel Communications. All rights reserved. Matra Nortel Communications reserves the right to change its products without notice. Non-binding document. Reference: MNPS9076BAAA Date: March 2001 Published in France...

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