Problem Solving; Information Code - Toshiba e-studio 190F Quick Manual

When an anomaly occurs, the display may show one of the Information Codes listed below. These will help you to identify
and correct the problem.
Info.
Code
030 Document is misfeeding.
031 Document is too long or jammed.
Document length exceeds 39.4 inches (1 meter) in
"Normal" and "Fine" mode only. The length limitation
for "Super Fine" and "600 dpi" mode, is subject to the
available Memory size.
600dpi
(Max. Length is 24 inches (600 mm))
061 ADF Cover is open.
400 During initial handshake, receiving station did not
respond or communication error occurred.
401 Remote station required a Receiving Password to
receive the document.
Remote station does not have Confidential Mailbox.
402 During initial handshake, communication error
occurred.
403 No polling capability at the remote side.
404/405 During initial handshake, communication error
occurred.
406 Transmission Password does not match.
Receiving Password does not match.
Received from an unauthorized station in Selective
Reception mode.
407 No confirmation from the receiving station for the
previous page sent.
408/409 Remote side confirmation of previous page is illegible. Wait a few minutes and send again.
410 Communication aborted by the transmitting side.
416/417/ Received data has too many errors.
418/419
422/427 Interface is incompatible.
430/434 Communication error occurred while receiving.
436/490 Received data has too many errors.
456 • Machine received a confidential document or was
requested to be polled of a confidential document
under any of following conditions.
1. Not enough space in memory to receive the
2. Confidential Mailbox is full.
3. While printing received document.
• Machine was requested to relay a document.
10

Problem Solving

Information Code

Meaning
confidential document.
Possible Action
1. Reload the document properly.
2. Remove the document jam.
3. Adjust ADF.
1. Reload the document properly.
2. Remove the document jam.
3. Use proper size document(s).
Close the ADF Cover.
1. Check with the other party.
2. Reload the document and send again.
Check the remote station.
Reload the document and send again.
Ask remote side to set "POLLED=ON".
Reload the document and send again.
Check the password or the telephone number
in One-Touch or Abbreviated station.
Wait a few minutes and send again.
Check with the other party.
Check with the other party.
Check with the other party.
Check with the other party.
Check with the other party.
1. Print a File List and check the contents.
2. Wait until machine finishes printing.
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