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TG5421C_5422C_5423C(e).book Page 51 Friday, June 10, 2005 12:13 PM
Problem
Copying stopped with an
item displayed.
The display exits the
phonebook while
searching.
Call Display
Problem
The handset does not
display the caller's name
and/or phone number.
I cannot dial the phone
number edited in the
caller list.
The display exits the
caller list while searching.
Cause & solution
L The destination handset may have lost communication
with the base unit, or the destination handset user may
have pressed {C} or {s}.
The displayed phonebook item was not copied to the
handset. Press {OFF}. Confirm that the destination
handset is in standby mode (i.e., not in use) and try
again.
L The handset automatically exits after 1 minute of
inactivity.
Cause & solution
L You have not subscribed to Call Display service.
Contact your telephone company to subscribe.
L If your unit is connected to any additional telephone
equipment such as a Call Display box or wireless
telephone jack, disconnect the unit from the equipment
and plug the unit directly into the wall jack.
L If your unit is connected to a telephone line with xDSL
service, we recommend connecting a noise filter
between the base unit and the telephone line jack.
Contact your xDSL provider for details.
L The name display service may not be available in some
areas. Contact your telephone company for details.
L Other telephone equipment may be interfering with this
unit. Disconnect the other equipment and try again.
L The caller requested not to send caller information
(page 26).
L If a call is being transferred to you, the caller information
will not be displayed.
L Generally caller information is displayed from the 2nd
ring.
L The phone number you dialed might have an incorrect
edited pattern (for example, the long distance "1" or the
area code is missing). Edit the phone number with
another pattern (page 28).
L The handset automatically exits after 1 minute of
inactivity.
Useful Information
51
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