Panasonic KX-TG5230AL Operating Instructions Manual
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Panasonic KX-TG5230AL Operating Instructions Manual

5.8 ghz expandable cordless phone system
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TG5230AL.fm Page 1 Friday, June 11, 2004 5:31 PM
5.8 GHz Expandable Cordless Phone System

Operating Instructions

KX-TG5230AL
Model No.
The unit is Caller ID compatible. To display the caller's phone number, you must
subscribe to Caller ID service.
PLEASE READ BEFORE USE AND SAVE.
Charge the battery for 6 hours before initial use.

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Summary of Contents for Panasonic KX-TG5230AL

  • Page 1: Operating Instructions

    TG5230AL.fm Page 1 Friday, June 11, 2004 5:31 PM 5.8 GHz Expandable Cordless Phone System Operating Instructions KX-TG5230AL Model No. The unit is Caller ID compatible. To display the caller’s phone number, you must subscribe to Caller ID service. PLEASE READ BEFORE USE AND SAVE.
  • Page 2 TG5230AL.fm Page 2 Friday, June 11, 2004 5:31 PM Thank you for purchasing your new Panasonic cordless telephone. When you subscribe to Caller ID services from your telephone operator, this telephone will display the caller’s phone number. When available from your telephone operator, this telephone will also display the number of the second call or call waiting.

  • Page 3: Expanding Your Phone

    TG5230AL.fm Page 3 Friday, June 11, 2004 5:31 PM Expanding Your Phone KX-TG5230AL includes one handset and one base unit. You can expand the system by adding up to 3 accessory handsets, sold separately. A maximum of 4 handsets can be registered to the base unit.

  • Page 4: Table Of Contents

    TG5230AL.fm Page 4 Friday, June 11, 2004 5:31 PM Contents Preparation For Best Performance ..6 Location of Controls ..7 Display ....10 Installation .
  • Page 5 TG5230AL.fm Page 5 Friday, June 11, 2004 5:31 PM Useful Information Belt Clip ....57 Optional Headset ... 57 Wall Mounting .

  • Page 6: For Best Performance

    TG5230AL.fm Page 6 Friday, June 11, 2004 5:31 PM For Best Performance Battery charge The handset is powered by a rechargeable Nickel-Metal Hydride (Ni-MH) battery. Charge the battery for 6 hours before initial use (p. 12). • As preventative maintenance, clean the handset and base unit charge contacts with a soft, dry cloth once a month.

  • Page 7: Location Of Controls

    TG5230AL.fm Page 7 Friday, June 11, 2004 5:31 PM Location of Controls Base unit Charge Contacts (p. 13) Antenna (p. 6) Speaker CHARGE Indicator (p. 12) IN USE Indicator (p. 26) [CONF] (Conference) Button (p. 48) [HOLD] Button (p. 25) [SP-PHONE] (Speakerphone) Button and Indicator (p.
  • Page 8 TG5230AL.fm Page 8 Friday, June 11, 2004 5:31 PM Location of Controls Handset Back side Speaker Display (p. 10) Headset Jack (p. 57) ] (TALK) Button (p. 22) ] (Speakerphone) Button (p. 22) [HOLD/INTERCOM] Button (p. 23, 42) [RECALL/CALL WAIT] Button (p. 52, 53) Ringer Indicator (p.
  • Page 9 TG5230AL.fm Page 9 Friday, June 11, 2004 5:31 PM How to use the soft keys/navigator keys Handset soft keys Three soft keys are used to select functions SPIPRIVACY1 IN USE displayed directly above each key. Functions displayed above each key will change depending on the state of use.

  • Page 10: Display

    TG5230AL.fm Page 10 Friday, June 11, 2004 5:31 PM Display 1 23 4 56 IN USE 10 missed calls C I D “ ” functions as follows. IN USE Off (invisible) The line is free. The line is being used. Flashing A call is on hold on the handset or base unit.

  • Page 11: Installation

    • KX-TG5230AL is not designed to be used with rotary (pulse dialling) service. * If the unit is connected to a telephone line with ADSL service, you may hear noise from the receiver or speaker during conversations or the unit may not display caller’s phone number properly.

  • Page 12: Installing The Battery In The Handset

    TG5230AL.fm Page 12 Friday, June 11, 2004 5:31 PM Installation Installing the Battery in the Handset Insert the battery (1), and press it down until it snaps into the compartment (2). Close the cover. To replace the battery: Press the notch on the cover firmly and slide it as indicated by the arrow.

  • Page 13: Battery Information

    If you cleaned the charge contacts and fully charged the battery, but after a few telephone calls, “Recharge battery” is displayed and/or “ flash, or “Charge for 6 HRS” and “ to be replaced. Please replace with a new Panasonic HHR-P104 battery. To replace the battery, see page 12. Battery information...

  • Page 14: Programmable Settings

    TG5230AL.fm Page 14 Friday, June 11, 2004 5:31 PM Programmable Settings Programming Guidelines The unit has several programmable functions which can be selected from the function menu on the display (p. 15). The soft key works BACK as the key. Navigator key scrolls through the menu.

  • Page 15: Function Menu Table

    TG5230AL.fm Page 15 Friday, June 11, 2004 5:31 PM Function Menu Table You can use the following functions to customize your unit. See the corresponding pages for function details. • After pressing [MENU], you can also program menu items directly by pressing [0] to [9], [*] and [#] instead of using the soft keys (p.

  • Page 16: Ringer Volume

    TG5230AL.fm Page 16 Friday, June 11, 2004 5:31 PM Programmable Settings Ringer Volume You can set the handset and base unit ringer volumes to high, medium, low, or off. The factory preset is HIGH. If the handset or base unit ringer is turned off, the handset or base unit will ring at the low level for intercom calls, and will not ring for outside calls.

  • Page 17: Ringer Tone

    TG5230AL.fm Page 17 Friday, June 11, 2004 5:31 PM Base unit ringer volume Make sure the base unit is not being used. To set the ringer volume to high (preset), medium, or low, press [d] or [B]. • To increase volume, press [B]. To decrease volume, press [d]. •...

  • Page 18: Ringer Tone

    TG5230AL.fm Page 18 Friday, June 11, 2004 5:31 PM Programmable Settings Base unit ringer tone Base Unit Make sure the base unit is not being used. Press [f] or [g]. • The base unit will ring using the current ringer tone. If the ringer volume has been turned off, the base unit will not ring (p.

  • Page 19: Auto Talk

    TG5230AL.fm Page 19 Friday, June 11, 2004 5:31 PM Auto Talk Handset The Auto Talk feature allows you to answer calls by simply lifting the handset off the base unit (or the charger, for accessory handset users, p. 3). You do not need to press [C] or [s].

  • Page 20: Storing Your Area Code

    TG5230AL.fm Page 20 Friday, June 11, 2004 5:31 PM Programmable Settings Storing Your Area Code We recommend you program your area code before using the Caller ID feature (p. 27). Incoming calls from the same area will be then recorded in the Caller List without the area code.

  • Page 21: Line Mode

    TG5230AL.fm Page 21 Friday, June 11, 2004 5:31 PM Line Mode Handset The line mode is preset to “B” and generally should not be adjusted. If “ not displayed on the handset properly, the line mode selection is incorrect. Set line mode to “A”.

  • Page 22: Making Calls

    TG5230AL.fm Page 22 Friday, June 11, 2004 5:31 PM Making Calls System capabilities (Operating more than one handset, p. 3) Up to 3 extensions (3 handsets or 2 handsets and the base unit) can operate at a time. The maximum operating number may decrease depending on the state of use.

  • Page 23: To Redial The Last Number

    TG5230AL.fm Page 23 Friday, June 11, 2004 5:31 PM To dial after confirming the entered number 1. Enter a phone number. 3334444| • If you misdial, press the soft key ). Enter the correct phone CLEAR number. • If a pause is required when dialling, press the soft key ( ) where PAUSE...

  • Page 24: Voice Enhancer Technology

    Making Calls Voice Enhancer Technology Panasonic’s Voice Enhancer Technology can simulate a band signal above the normal bandwidth limitations, achieving a sound which is close to the actual voice. You can turn this feature on or off, depending on the circumstance. The factory preset is OFF.

  • Page 25: Using The Base Unit

    TG5230AL.fm Page 25 Friday, June 11, 2004 5:31 PM Using the Base Unit Press [SP-PHONE]. • The indicator lights. Dial a phone number. • If you misdial, press [SP-PHONE] and start again from step 1. When the other party answers, talk into the MIC (microphone).

  • Page 26: Answering Calls

    TG5230AL.fm Page 26 Friday, June 11, 2004 5:31 PM Answering Calls When a call is received, the unit rings, “Incoming call” is displayed, and the Ringer indicator on the handset and the IN USE indicator on the base unit flash rapidly. Handset Press [C] or [s].

  • Page 27: Caller Id Service

    TG5230AL.fm Page 27 Friday, June 11, 2004 5:31 PM Caller ID Service This unit is compatible with Caller ID services offered by your telephone company. If you subscribe to Caller ID, callers’ information will be displayed and recorded in the Caller List.

  • Page 28: Talking Caller Id

    TG5230AL.fm Page 28 Friday, June 11, 2004 5:31 PM Caller ID Service Talking Caller ID Handset Base Unit To use this feature, you need to subscribe to Caller ID. For further information, please contact your telephone company. The factory preset of the Talking Caller ID feature is ON (p. 29). When a call is received, the unit will ring and receive Caller ID information.

  • Page 29: Talk Caller Id

    TG5230AL.fm Page 29 Friday, June 11, 2004 5:31 PM To turn on or off Talking Caller ID feature You can turn on or off Talking Caller ID feature for the handset and base unit separately. If this feature is turned off, the unit will not announce caller names. The factory preset is ON.

  • Page 30: Using The Caller List

    TG5230AL.fm Page 30 Friday, June 11, 2004 5:31 PM Using the Caller List The unit can record information up to 50 different callers and store this information in the Caller List. Caller information is sorted by the most recent call to the oldest. When the 51 call is received, the information from the 1 The unit will also tell you how many calls you missed while you were out or...

  • Page 31: Calling Back From The Caller List

    TG5230AL.fm Page 31 Friday, June 11, 2004 5:31 PM What “√” means “√” indicates you have already viewed this calling information or answered the call. If the same caller calls again, the call entry with the “√” will be replaced with the new call entry.

  • Page 32: Number

    TG5230AL.fm Page 32 Friday, June 11, 2004 5:31 PM Using the Caller List Editing the Caller’s Phone Number You can edit a phone number in the Caller List to call it back or store it in the phone book. Press the soft key ( C I D Scroll to the desired caller by pressing [d] or [B].

  • Page 33: Storing Caller Information In The Phone Book

    TG5230AL.fm Page 33 Friday, June 11, 2004 5:31 PM Storing Caller Information in the Phone Book Caller phone numbers that are in the Caller List can be stored in the phone book. Press the soft key ( C I D Scroll to the desired caller by pressing [d] or [B].

  • Page 34: Phone Book

    TG5230AL.fm Page 34 Friday, June 11, 2004 5:31 PM Phone Book The handset can store up to 50 names and phone numbers in its phone book. You can make a call by selecting a name or number from the phone book, and copy phone book items from one handset to another (p.

  • Page 35: Selecting Characters To Enter Names

    TG5230AL.fm Page 35 Friday, June 11, 2004 5:31 PM • If a pause is required when dialling, press the soft key ( is stored in a phone number as one digit (p. 51). • To store numbers for calling card access (see “Chain Dial” on page 37), we recommend you add pauses after each item.

  • Page 36: Dialling From The Phone Book

    TG5230AL.fm Page 36 Friday, June 11, 2004 5:31 PM Phone Book Dialling from the Phone Book Press the soft key (C). • The display shows the number of stored items. • You can press the soft key ( first item. Scroll to the desired item.

  • Page 37: Chain Dial

    TG5230AL.fm Page 37 Friday, June 11, 2004 5:31 PM Chain Dial Handset You can dial a combination of phone book or manual key pad entries while making a call. This feature can be used, for example, to first automatically dial a calling card access number that you have stored in the phone book, then manually or automatically dial your PIN and then automatically dial the destination number from the phone book.

  • Page 38: Editing An Item In The Phone Book

    TG5230AL.fm Page 38 Friday, June 11, 2004 5:31 PM Phone Book Editing an Item in the Phone Book Press the soft key (C). Scroll to the desired item by pressing [d] or [B]. • To search for the item by initial, see page 36. Press the soft key ( EDIT Edit the name (p.

  • Page 39: Copying Items In The Phone Book

    TG5230AL.fm Page 39 Friday, June 11, 2004 5:31 PM Copying Items in the Phone Book (When the System Has Two or More Handsets) You can copy one or all phone book items between two handsets. The destination handset will save the items in its phone book. •...

  • Page 40: 29 Copy All Items Lcd Contrast

    TG5230AL.fm Page 40 Friday, June 11, 2004 5:31 PM Phone Book To copy all of the items in your phone book to another handset Make sure the destination handset is not in use. Press [MENU]. Scroll to “Copy phone book” by pressing [d] or [B], then press the soft key ( Scroll to “Copy all items”...

  • Page 41: Speed Dialler

    TG5230AL.fm Page 41 Friday, June 11, 2004 5:31 PM Speed Dialler Storing Phone Numbers You can store up to 10 phone numbers in the base unit. The dialling buttons ([0] to [9]) function as memory stations. Make sure the base unit is not being used. Press [PROGRAM].

  • Page 42: Intercom

    TG5230AL.fm Page 42 Friday, June 11, 2004 5:31 PM Intercom Intercom calls can be made between a handset and the base unit, and between two handsets (when the system has two or more handsets, p. 3). You can page all handsets at once from the base unit, and announce the page to all handsets (Voice Paging, p.

  • Page 43: Answering Intercom Calls

    TG5230AL.fm Page 43 Friday, June 11, 2004 5:31 PM During an intercom call: • If you have difficulty hearing while using the speakerphone on the handset or base unit, decrease the speaker volume by pressing [d]. • If an incoming call is being received, you will hear two tones (incoming call tone, p.

  • Page 44: Voice Paging

    TG5230AL.fm Page 44 Friday, June 11, 2004 5:31 PM Intercom Voice Paging Base Unit The base unit user can make a voice announcement that is heard through the speakers of all handsets. • When 4 handsets are registered to the base unit, and if one handset user is on conversation using the Booster feature, 1 of the remaining 3 handsets will not receive the voice announcement.

  • Page 45: Transferring A Call

    TG5230AL.fm Page 45 Friday, June 11, 2004 5:31 PM Transferring a Call You can transfer an outside call to the base unit or a handset. Handset From the to the Handset: (1) During a call, press [HOLD/INTERCOM]. • The call is put on hold. (2) To page the base unit, press [0].
  • Page 46 TG5230AL.fm Page 46 Friday, June 11, 2004 5:31 PM Transferring a Call From a Handset to another (when the system has two or more handsets) During a call, press [HOLD/INTERCOM], then page another handset by pressing its extension number ([1] to [4]). Wait for the paged party to answer, then you can announce the transfer.

  • Page 47: Quick Call Transfer

    TG5230AL.fm Page 47 Friday, June 11, 2004 5:31 PM Quick call transfer You can transfer a call without waiting for the paged party to answer. Handset 1. During a call, press [HOLD/INTERCOM]. 2. Press the extension number ([0] for the base unit, [1] to [4] for the handset).

  • Page 48: Conference Calls

    TG5230AL.fm Page 48 Friday, June 11, 2004 5:31 PM Conference Calls While you are talking with an outside caller, the base unit user or a handset user can join the conversation and establish a conference call. Handset During a call, press [HOLD/ INTERCOM].

  • Page 49: Room Monitor

    TG5230AL.fm Page 49 Friday, June 11, 2004 5:31 PM Room Monitor This feature allows you to monitor a room by using the intercom feature. For example, you can monitor a baby from different areas of the house. You can call the destination unit to monitor the room.
  • Page 50 TG5230AL.fm Page 50 Friday, June 11, 2004 5:31 PM Room Monitor To monitor with Handset The unit to be monitored must not be in use and the handset to be monitored must be off the base unit. Press [HOLD/INTERCOM], then press the soft key ( To call the base unit, press [0].

  • Page 51: Special Features

    TG5230AL.fm Page 51 Friday, June 11, 2004 5:31 PM Special Features Muting Your Conversation During a call, you can mute your phone so the other party cannot listen to you. When muting your conversation, you can hear the other party. Handset Press the soft key ( •...

  • Page 52: Call Waiting And Caller Id Compatible

    TG5230AL.fm Page 52 Friday, June 11, 2004 5:31 PM Special Features Call Waiting and Caller ID Compatible If you subscribe to Caller ID services, your handset displays a second caller’s information while talking. After you hear a call-waiting tone, the caller’s phone number and “Waiting”...

  • Page 53: Recall Button

    TG5230AL.fm Page 53 Friday, June 11, 2004 5:31 PM RECALL Button Handset Base Unit Pressing [RECALL/CALL WAIT] allows you to use special features of your host PBX such as transferring an extension call, or accessing optional telephone services such as call waiting. •...

  • Page 54: Incoming Call Tone

    TG5230AL.fm Page 54 Friday, June 11, 2004 5:31 PM Special Features Incoming Call Tone During an intercom call (p. 42) or while using the Room Monitor feature, you can be informed of incoming calls by two tones. If this feature is turned on, incoming call tones will be heard for as long as the line is ringing.

  • Page 55: Dial Lock

    TG5230AL.fm Page 55 Friday, June 11, 2004 5:31 PM Dial Lock Handset Base Unit The dial lock feature allows you to prevent others from making calls with the handset(s) and base unit. You can turn on the dial lock for all the units using a handset or the base unit.
  • Page 56 — using the handset, the handset beeps 3 times and “Dial locked” is displayed. — using the base unit, the base unit beeps 3 times. • Please write down your password. If you forget your password, consult your nearest Panasonic service centre. To turn the dial lock off Handset Press [MENU].

  • Page 57: Belt Clip

    To attach the belt clip Optional Headset Connecting an optional headset to the handset allows hands-free phone conversation. Please use only the Panasonic KX-TCA88AL headset. Only telecommunications compliance labelled headsets should be plugged into the headset jack on the handset.

  • Page 58: Wall Mounting

    TG5230AL.fm Page 58 Friday, June 11, 2004 5:31 PM Wall Mounting This unit can be mounted on a wall. Connect the AC adaptor. Tuck the telephone line cord inside the wall mounting adaptor (A). Connect the telephone line cord (B). Insert the hooks on the wall mounting adaptor into the holes ( ) on the base unit.
  • Page 59 TG5230AL.fm Page 59 Friday, June 11, 2004 5:31 PM Adjust the adaptor to hold the base unit, then push it in the direction of the arrow until it clicks into place. Install screws using the wall template below. Connect the telephone line cord.
  • Page 60 TG5230AL.fm Page 60 Friday, June 11, 2004 5:31 PM Wall Mounting To remove the wall mounting adaptor While pushing down the RELEASE LEVERS (A), remove the adaptor (B). RELEASE LEVERS...

  • Page 61: Direct Commands

    TG5230AL.fm Page 61 Friday, June 11, 2004 5:31 PM Direct Commands Handset After pressing [MENU], you can also program menu items directly by pressing [0] to [9], [*] and [#] instead of using the soft keys. Menu item Command Ringer volume [1] [1] Ringer tone [1] [2]...
  • Page 62 TG5230AL.fm Page 62 Friday, June 11, 2004 5:31 PM Direct Commands Menu item Command Talking Caller ID [0] [*] [4] [1] : On [0] : Off (Base unit) Handset registration [0] [0] [1] Handset deregistration [0] [0] [2] During programming: When “...

  • Page 63: Cancelling Registration/Re-Registration

    TG5230AL.fm Page 63 Friday, June 11, 2004 5:31 PM Cancelling Registration/Re-registration Cancelling the Handset Registration If you no longer need to use the handset or if you want to use the handset with a different base unit of the same model, it is necessary to cancel the handset’s registration from the current base unit.

  • Page 64: Re-Registering The Handset

    TG5230AL.fm Page 64 Friday, June 11, 2004 5:31 PM Cancelling Registration/Re-registration Re-registering the Handset If you want to re-register the handset to the base unit or a different base unit of the same model, you need to register it to that base unit. The handset will be given a new extension number of that base unit.

  • Page 65: If The Following Appear On Your Display

    (p. 63), the handset number remains in that base unit’s memory. To erase the handset number from the previous base unit, see the base unit’s Operating Instructions. For the KX-TG5230AL base unit: (1) Press and hold [LOCATOR/ INTERCOM/TRANSFER] for 3 seconds, and (2) Press and hold the handset...

  • Page 66: If The Following Appear On Your Display

    TG5230AL.fm Page 66 Friday, June 11, 2004 5:31 PM If the Following Appear on Your Display... Display message • When you tried to register or deregister the handset, the handset and base unit could not link for some Error!! reason, such as interference from electrical appliances.
  • Page 67 Erase the handset’s registration from the base unit. For the KX-TG5230AL base unit: (1) Press and hold [LOCATOR/INTERCOM/ TRANSFER] for 3 seconds, and (2) Press and hold the handset number [1] sounds, then the handset number is erased.

  • Page 68: Troubleshooting

    Register the handset (p. 64, steps 5 and 6). • Re-install the battery (p. 12) and fully charge it. • KX-TG5230AL is not designed to be used with rotary (pulse dialling) services. • Move the handset and base unit away from other electrical appliances (p.
  • Page 69 TG5230AL.fm Page 69 Friday, June 11, 2004 5:31 PM Problem You cannot program any function items. While programming or searching, the handset or base unit starts to ring and the program/search stops. You cannot make an intercom/ outside call. You cannot redial. Troubleshooting Cause &...
  • Page 70 TG5230AL.fm Page 70 Friday, June 11, 2004 5:31 PM Troubleshooting Problem The handset does not display the caller’s phone number. The handset and/or base unit does not announce the displayed caller’s name. The handset and/or base unit does not announce the displayed caller’s name properly.
  • Page 71 You cannot have a conversation using the headset. Panasonic Australia operates a toll free Customer Support Centre. Please phone Panasonic on 132600 for assistance. Troubleshooting Cause & Remedy • The battery has been discharged. Fully charge the battery (p.

  • Page 72: Safety Instructions

    TG5230AL.fm Page 72 Friday, June 11, 2004 5:31 PM Safety Instructions Take special care to follow the safety suggestions listed below. Safety 1) The unit should be connected to a power supply only of the type described in the operating instructions or as marked on the unit. 2) When left unused for a long period of time, the base unit should be unplugged from the household AC outlet.

  • Page 73: Specifications

    TG5230AL.fm Page 73 Friday, June 11, 2004 5:31 PM WARNING: TO PREVENT FIRE OR SHOCK HAZARD, DO NOT EXPOSE THIS PRODUCT TO LIQUID OR ANY TYPE OF MOISTURE. If there is any trouble, disconnect the unit from the telephone line and connect a known working phone.

  • Page 74: Important Information

    TG5230AL.fm Page 74 Friday, June 11, 2004 5:31 PM Important Information Instructions to customer Installation Attached to this apparatus is an approval label. This label is evidence that it is a “Permitted Attachment” which has been authorised to be connected to your telephone service.
  • Page 75 WARNING This cordless telephone system does not incorporate provision for secrecy of conversations. Appropriately tuned radio equipment and other cordless telephone systems in close proximity may be used by a third party to monitor and possibly interrupt conversations in progress when this system is on radio operation.
  • Page 76 TG5230AL.fm Page 76 Friday, June 11, 2004 5:31 PM Sales Department: Panasonic Australia Pty. Limited Austlink Corporate Park, 1 Garigal Road, Belrose NSW 2085, Australia Manufacturer: Panasonic Communications Co., Ltd. 1-62, 4-chome, Minoshima, Hakata-ku, Fukuoka 812-8531, Japan © 2004 Panasonic Communications Co., Ltd. All Rights Reserved. PQQX14274YA S0504-1064...

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