Troubleshooting - Sony DSC-TX9 Cyber-shot Instruction Manual

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Troubleshooting

Check the items below, and refer to "Cyber-shot Handbook" (PDF).
Battery pack and power
Cannot insert the battery pack.
• Make sure the direction of the battery is correct, and insert it until the battery
eject lever is locked (page 16).
Cannot turn on the camera.
• After inserting the battery pack into the camera, it may take a few moments for
the camera to power up.
• Insert the battery pack correctly (page 16).
• The battery pack is discharged. Insert a charged battery pack (page 13).
• The battery pack terminals are dirty. Gently wipe away any dirt with a soft cloth.
• Use a recommended battery pack.
The power turns off suddenly.
• Depending on the camera and battery temperature, the power may turn off
automatically to protect the camera. In this case, a message is displayed on the
LCD screen before the power turns off.
• If you do not operate the camera for a certain period of time while the power is on
and [Power Save] is set to [Standard] or [Stamina], the camera turns off
automatically to prevent wearing down the battery pack. Turn on the camera
again.
The remaining charge indicator is incorrect.
• This is caused when you use the camera in an extremely hot or cold location.
• A discrepancy arose between the remaining charge indicator and the actual
remaining battery charge. Fully discharge the battery pack once, then charge it to
correct the indication. Depending on conditions of use, the display may remain
incorrect.
• Battery capacity decreases over time and through repeated use. When the
operating time per charge decreases markedly, the battery pack needs to be
replaced. Purchase a new battery pack.
Cannot charge the battery pack while it is inside the camera.
• You cannot charge the battery pack using the AC Adaptor (sold separately). Use
the battery charger to charge the battery.
GB
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