Dell Precision M6800 Owner's Manual

Dell Precision M6800 Owner's Manual

Mobile workstation
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Dell Precision Mobile Workstation M6800
Owner's Manual
Regulatory Model: P30F
Regulatory Type: P30F001

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Summary of Contents for Dell Precision M6800

  • Page 1 Dell Precision Mobile Workstation M6800 Owner's Manual Regulatory Model: P30F Regulatory Type: P30F001...
  • Page 2 Copyright © 2015 Dell Inc. All rights reserved. This product is protected by U.S. and international copyright and intellectual property laws. Dell and the Dell logo are trademarks of Dell Inc. in the United States and/or other ™ jurisdictions. All other marks and names mentioned herein may be trademarks of their respective companies.
  • Page 3: Table Of Contents

    Contents 1 Working on Your Computer................6 ....................6 Before Working Inside Your Computer ..........................7 Recommended Tools ........................7 Turning Off Your Computer ....................8 After Working Inside Your Computer 2 Removing and Installing Components............. 9 ........................... 9 System Overview ...................9 Inside view —...
  • Page 4 ........................27 Installing the Keyboard ......................28 Removing the Primary Memory ......................28 Installing the Primary Memory .....................29 Removing the Secondary Memory .......................29 Installing the Secondary Memory ....................... 30 Removing the Display Bezel ........................31 Installing the Display Bezel ........................32 Removing the Camera ..........................
  • Page 5 Deleting or Changing an Existing System and/or Setup Password 4 Diagnostics......................70 ............70 Enhanced Pre-Boot System Assessment (ePSA) Diagnostics 5 Troubleshooting Your Computer..............71 ..........................71 Device Status Lights ..........................72 Battery Status Lights 6 Specifications...................... 73 ........................73 Technical Specification 7 Contacting Dell....................80 ........................... 80 Contacting Dell...
  • Page 6: Working On Your Computer

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
  • Page 7: Recommended Tools

    CAUTION: To disconnect a network cable, first unplug the cable from your computer and then unplug the cable from the network device. Disconnect all network cables from the computer. Disconnect your computer and all attached devices from their electrical outlets. Close the display and turn the computer upside-down on a flat work surface.
  • Page 8: After Working Inside Your Computer

    CAUTION: To avoid damage to the computer, use only the battery designed for this particular Dell computer. Do not use batteries designed for other Dell computers. Connect any external devices, such as a port replicator, battery slice, or media base, and replace any cards, such as an ExpressCard.
  • Page 9: Removing And Installing Components

    Removing and Installing Components This section provides detailed information on how to remove or install the components from your computer. System Overview Inside view — back system fan primary memory WLAN card coin-cell battery mSATA SSD card video-card fan optical drive secondary hard drive battery latch micro SIM card slot...
  • Page 10: Removing The Secure Digital (Sd) Card

    Inside view — front processor heatsink secondary memory wi-fi switch board Express Card Cage I/O Board video-card heatsink Removing the Secure Digital (SD) Card Follow the procedures in Before Working Inside Your Computer. Press in on the SD card to release it from the computer. Slide the SD card out of the computer. Installing the SD Card Push in the SD card into its slot until it clicks into place.
  • Page 11: Removing The Expresscard

    Removing the ExpressCard Follow the procedures in Before Working On Your Computer. Push in on the ExpressCard. Slide the ExpressCard out of the computer. Installing the ExpressCard Insert the ExpressCard into the slot and press till it clicks into place. . Follow the procedures in After Working Inside Your Computer.
  • Page 12: Installing The Battery

    Installing the Battery Slide the battery into its slot until it clicks into place. Follow the procedures in After Working Inside Your Computer. Removing the Micro Subscriber Identity Module (SIM) Card Follow the procedures in Before Working Inside Your Computer. Remove the battery.
  • Page 13: Installing The Micro Subscriber Identity Module (Sim) Card

    Installing the Micro Subscriber Identity Module (SIM) Card Push in the micro SIM card into its slot. Install the battery. Follow the procedures in After Working Inside Your Computer. Removing the Base Cover Follow the procedures in Before Working Inside Your Computer. Remove the battery.
  • Page 14: Installing The Base Cover

    Lift and remove the base cover from the computer. Installing the Base Cover Slide in and place the base cover to align with the screw holes correctly on the computer. Tighten the screws to secure the base cover to the computer. Install the battery.
  • Page 15: Removing The Wireless Local Area Network (Wlan) Card

    Follow the procedures in After Working Inside Your Computer. Removing the Wireless Local Area Network (WLAN) Card Follow the procedures in Before Working Inside Your Computer. Remove the: a. battery b. base cover Please perform the following steps to remove the WLAN card from the computer: a.
  • Page 16: Installing The Wireless Wide Area Network (Wwan) Card (Optional)

    Installing the Wireless Wide Area Network (WWAN) Card (Optional) Slide the WWAN card in the WWAN card slot. Press down the WWAN card and tighten the screw to secure the WWAN card to the computer. Route the antenna cables through the routing channels and connect them to the WWAN card. Install the: a.
  • Page 17 Pry and slide out the optical drive to remove it from the computer. Remove the screws that secure the drive-latch bracket to the optical drive and remove the bracket.
  • Page 18: Installing The Optical Drive

    Installing the Optical Drive Tighten the screws to secure the drive-latch bracket to the optical drive. Slide the optical drive into its slot and tighten the screw to secure the optical drive to the computer. Install the: a. battery b. base cover Follow the procedures in After Working Inside Your Computer.
  • Page 19: Installing The Primary Hard Drive

    Flex the hard-drive bracket outward and pull out the hard drive from the bracket. NOTE: A rubber filler is installed to the hard-drive bracket for 7 mm hard drives. It is designed to prevent vibrations and for correct installation of the 7 mm hard drives. 9 mm hard drives do not require the filler when installed into the hard-drive bracket.
  • Page 20: Removing The Secondary Hard Drive

    Removing the Secondary Hard Drive Follow the procedures in Before Working Inside Your Computer. Remove the: a. battery b. base cover Remove the screw that secure that secondary hard drive in place. Pull the tab upward and remove the secondary hard drive from the computer. Remove the screw that secure secondary hard drive to the bracket.
  • Page 21: Removing The Coin-Cell Battery

    Install the: a. base cover b. battery Follow the procedures in After Working Inside Your Computer. Removing the Coin-Cell Battery Follow the procedures in Before Working Inside Your Computer. Remove the: a. battery b. base cover Disconnect the coin-cell battery cable. Pry the coin-cell battery upward and remove it from the computer.
  • Page 22: Installing The Processor Fan

    Disconnect the processor-fan cable. Installing the Processor Fan Connect the processor-fan cable. NOTE: Ensure that the processor-fan cable does not protrude outside its compartment. Insert the processor fan into its slot in the computer. Tighten the screws that secure the processor fan to the computer. Install the: a.
  • Page 23: Installing The Video-Card Fan

    Installing the Video-Card Fan Connect the video-card fan cable. NOTE: Ensure that the video-card fan cable does not protrude outside its compartment. Insert the video-card fan into its slot and tighten the screws to secure it to the computer. Install the: a.
  • Page 24: Installing The Keyboard Trim

    Installing the Keyboard Trim Slide in the keyboard trim from the front and align it to its original position on the computer. Ensure that the hard-tab on the left corner snaps into place.
  • Page 25: Removing The Keyboard

    Press along the sides of the keyboard trim until it snaps in place. Install the battery. Follow the procedures in After Working Inside Your Computer. Removing the Keyboard Follow the procedures in Before Working Inside Your Computer. Remove the: a. battery b.
  • Page 26 Starting from the bottom of the keyboard, separate the keyboard from the computer and flip the keyboard over. Disconnect the keyboard-data cable from the system board and remove the keyboard.
  • Page 27: Installing The Keyboard

    Installing the Keyboard Connect the keyboard-data cable to the system board. NOTE: Ensure that you fold the keyboard-data cable in perfect alignment. Press and align the keyboard to its compartment. Tighten the screws to secure the keyboard to the computer. Press over the cross section of the following keys to secure the keyboard to the computer: a.
  • Page 28: Removing The Primary Memory

    Install the: a. keyboard trim b. battery Follow the procedures in After Working Inside Your Computer. Removing the Primary Memory Follow the procedures in Before Working Inside Your Computer. Remove the: a. battery b. base cover Pry the retention clips away from the primary memory until it pops up. Lift the primary memory and remove it from the computer.
  • Page 29: Removing The Secondary Memory

    a. base cover b. battery Follow the procedures in After Working Inside Your Computer. Removing the Secondary Memory Follow the procedures in Before Working Inside Your Computer. Remove the: a. battery b. keyboard trim c. keyboard Remove the screw that secures the memory shield to the computer. Lift up and remove the memory shield from the computer.
  • Page 30: Removing The Display Bezel

    Removing the Display Bezel Follow the procedures in After Working Inside Your Computer. Remove the battery. Pry up the bottom edge of the display bezel. Work your way around the sides and top edge of the display bezel and remove the display bezel from the computer .
  • Page 31: Installing The Display Bezel

    Installing the Display Bezel Slide in the display bezel from the bottom and press on the display bezel. Work around the entire bezel until it snaps onto the display assembly. Install the battery. Follow the procedures in After Working Inside Your Computer.
  • Page 32: Removing The Camera

    Removing the Camera Follow the procedures in Before Working Inside Your Computer. Remove the: a. battery b. display bezel Perform the following steps to remove the camera: a. Disconnect the camera cable. b. Remove the screw that secures the camera module to the computer. c.
  • Page 33 Peel back the adhesive tape that secures the LVDS cable to the display panel. Disconnect the LVDS cable.
  • Page 34 Remove the screws that secure the display brackets to the display panel. Pull away the display brackets to remove them from the display panel.
  • Page 35: Installing The Display Panel

    Installing the Display Panel Align the display brackets to the display panel. Tighten the screws to secure the display brackets to the display panel. Connect the LVDS cable and affix the adhesive tape. Align the display panel in its original position on the computer. Tighten the screws to secure the display panel to the display assembly.
  • Page 36 Remove the screws at the bottom of the computer. Peel the adhesive tape that secures the media board cable and speaker cable to the palmrest.
  • Page 37 Disconnect the media board cable and the speaker cable from the system board. Peel the adhesive tape that secures the touchpad cable to the palmrest. Disconnect the touchpad cable from the system board.
  • Page 38 10. Disconnect the power button cable from the system board. 11. Remove the screws that secure the palmrest to the computer.
  • Page 39 12. Lift the left edge of the palmrest. Release the tabs on the right edge of the palmrest and remove the palmrest from the computer.
  • Page 40: Installing The Palmrest

    Installing the Palmrest Align the palmrest to its original position on the computer and press on the positions indicated until it snaps in place. Tighten the screws that secure the palmrest to the computer. Connect the following cables: a. power button b.
  • Page 41: Removing The Expresscard Module

    Removing the ExpressCard Module Follow the procedures in Before Working Inside Your Computer. Remove the: a. ExpressCard b. battery c. base cover d. keyboard trim e. keyboard f. optical drive g. primary and secondary hard drive h. palm rest Disconnect the : a.
  • Page 42: Installing The Expresscard Module

    Installing the ExpressCard Module Insert the ExpressCard module into its compartment. Tighten the screws to secure the ExpressCard module to the computer. Connect the: a. ExpressCard cable to the system board b. USH board cable to the USH board Install the: a.
  • Page 43: Installing The Heat Sink

    Installing the Heat Sink Replace the heat sink in its slot. Tighten the captive screws to secure the heat sink to the computer. Connect the camera cable to the system board. Install the: a. processor fan b. palm rest c. primary and secondary hard drive d.
  • Page 44: Installing The Processor

    Rotate the processor cam lock in a counter-clockwise direction. Remove the processor from the computer. Installing the Processor Align the notches on the processor and the socket, and insert the processor into the socket. Rotate the processor cam lock in a clockwise direction. Install the: a.
  • Page 45: Installing The Video-Card Heat Sink

    Loosen the captive screws that secure the video-card heatsink to the computer [1, 2, 3, 4]. Remove the video-card heatsink from the computer. Installing the Video-Card Heat Sink Replace the video-card heat sink in its slot. Tighten the captive screws to secure the video-card heat sink to the computer. Connect and route the LVDS cable.
  • Page 46: Removing The Video Card

    battery Follow the procedures in After Working Inside Your Computer. Removing the Video Card Follow the procedures in Before Working Inside Your Computer. Remove the: a. battery b. base cover c. keyboard trim d. keyboard e. optical drive f. hard drive g.
  • Page 47: Removing The Input/Output (I/O) Board

    Removing the Input/Output (I/O) Board Follow the procedures in Before Working Inside Your Computer. Remove the: a. SD card b. battery c. base cover d. keyboard trim e. keyboard f. optical drive g. primary and secondary hard drive h. palmrest Perform the following steps to remove the I/O board: a.
  • Page 48: Removing The Display Assembly

    c. optical drive d. keyboard e. keyboard trim f. base cover g. battery h. SD card Follow the procedures in After Working Inside Your Computer. Removing the Display Assembly Follow the procedures in Before Working Inside Your Computer. Remove the: a.
  • Page 49 Flip the computer and remove the screws from the bottom and back of the computer. Remove the screw that secures the low-voltage differential signalling (LVDS) cable bracket. Remove the LVDS cable bracket and disconnect the LVDS and camera cable from the system board. Remove the screws that secure the display assembly to the computer.
  • Page 50: Installing The Display Assembly

    Installing the Display Assembly Tighten the screws to secure the display assembly in place. Connect the camera and LVDS cables to the correct connectors on the system board. Place the LVDS cable bracket on the computer and tighten the screws to secure it to the computer. Route the cables through the routing channels.
  • Page 51: Installing The Hinge Cover

    b. base cover c. keyboard trim d. keyboard e. optical drive f. primary and secondary hard drive g. palmrest h. display assembly Remove the screws that secure the hinge cover to the computer. Remove the hinge cover from the computer. Installing the Hinge Cover Place the hinge cover in its position on the computer.
  • Page 52 f. keyboard g. optical drive h. primary and secondary hard drive primary memory secondary memory k. video-card fan palmrest m. heatsink n. processor o. video-card heatsink p. video card q. I/O board r. display assembly Disconnect the processor-fan cable, LVDS cable and the coin-cell battery cable from the system board.
  • Page 53: Installing The System Board

    Remove the system board from the computer. Installing the System Board Align the system board into its original position on the computer. Tighten the screws to secure the system board to the computer. Connect the following cables: a. power connector b.
  • Page 54: Removing The Power-Connector Port

    Follow the procedures in After Working Inside Your Computer. Removing the Power-Connector Port Follow the procedures in Before Working Inside Your Computer. Remove the: a. battery b. base cover c. keyboard trim d. keyboard e. optical drive f. primary and secondary hard drive g.
  • Page 55: Removing The Switch Board

    Removing the Switch Board Follow the procedures in Before Working Inside Your Computer. Remove the: a. battery b. base cover c. keyboard trim d. keyboard e. optical drive f. primary and secondary hard drive g. palmrest Disconnect the switch-board cable from the system board and remove it from the latches. Remove the screws that secure the switch board to the computer and remove it from the computer.
  • Page 56: System Setup

    Boot Sequence allows you to bypass the System Setup‐defined boot device order and boot directly to a specific device (for example: optical drive or hard drive). During the Power-on Self Test (POST), when the Dell logo appears, you can: •...
  • Page 57: System Setup Options

    Table 1. Navigation Keys Keys Navigation Up arrow Moves to the previous field. Down arrow Moves to the next field. <Enter> Allows you to select a value in the selected field (if applicable) or follow the link in the field. Spacebar Expands or collapses a drop‐down list, if applicable.
  • Page 58 Option Description legacy option ROMs to load. This option is disabled by default. NOTE: Without this option, only UEFI option ROMs will load. This option is required for Legacy boot mode. This option is not allowed if Secure Boot is enabled. •...
  • Page 59 Option Description NOTE: SATA is configured to support RAID mode. Drives Allows you to configure the SATA drives on board. The options are: • SATA-0 • SATA-1 • SATA-2 • SATA-3 • SATA-4 • SATA-5 • Zero Power ODD Default Setting: The highlighted devices are enabled.
  • Page 60 Option Description • Level is 100% Unobtrusive Mode When enabled, pressing Fn+B will turn Off all light and sound emissions in the system. Press Fn+B to resume normal operation. The option is disabled by default. • Enable Unobtrusive Mode Miscellaneous Devices Allows you enable or disable the various on board devices.
  • Page 61 Option Description NOTE: Successful password changes take effect immediately. Default Setting: Not set System Password Allows you to set, change or delete the system password. NOTE: Successful password changes take effect immediately. Default Setting: Not set Internal HDD-0 Password Allows you to set, change or delete the administrator password. Default Setting: Not set Strong Password Allows you to enforce the option to always set strong passwords.
  • Page 62 Option Description • Activate NOTE: The Activate and Disable options will permanently activate or disable the feature and no further changes will be allowed CPU XD Support Allows you to enable the Execute Disable mode of the processor. Default Setting: Enable CPU XD Support OROM Keyboard Access Allows you to set access to enter the Option ROM Configuration screens using hotkeys during boot process.
  • Page 63 Option Description • All (Default Setting) • • Intel SpeedStep Allows you to enable or disable the Intel SpeedStep feature. Default Setting: Enable Intel SpeedStep C States Control Allows you to enable or disable the additional processor sleep states. Allows you to enable or disable the additional processor sleep states.
  • Page 64 Option Description Deep Sleep Control Controls where Deep Sleep is enabled. The options are: • Disabled (Default Setting) • Enabled in S5 only • Enabled in S4 and S5 USB Wake Support Allows you to enable the USB devices to wake the computer from standby mode.
  • Page 65 • Express Charge - The battery may be charged over a shorter period of time using Dell’s fast charging technology. NOTE: Battery settings may not be available for all battery types. In order to enable this option Ádvanced Battery Charge Mode must be disabled.
  • Page 66 Option Description MEBx Hotkey This option specifies whether the MEBx Hotkey function should be enabled when the system boots. • Enable MEBx Hotkey (Default Setting) Fastboot This option can speed up the boot process by bypassing some compatibility steps. • Minimal –...
  • Page 67: Updating The Bios

    For laptops, ensure that your computer battery is fully charged and connected to a power outlet. Restart the computer. Go to dell.com/support. If you have your computer's Service Tag or Express Service Code: NOTE: To locate the Service Tag, click Where is my Service Tag? NOTE: If you cannot find your Service Tag, click Detect Service Tag.
  • Page 68: System And Setup Password

    The File Download window appears. 12. Click Save to save the file on your computer. 13. Click Run to install the updated BIOS settings on your computer. Follow the instructions on the screen. System and Setup Password You can create a system password and a setup password to secure your computer. Password Type Description System password...
  • Page 69: Deleting Or Changing An Existing System And/Or Setup Password

    The computer reboots. Deleting or Changing an Existing System and/or Setup Password Ensure that the Password Status is Unlocked (in the System Setup) before attempting to delete or change the existing System and/or Setup password. You cannot delete or change an existing System or Setup password, if the Password Status is Locked.
  • Page 70: Diagnostics

    Diagnostics If you experience a problem with your computer, run the ePSA diagnostics before contacting Dell for technical assistance. The purpose of running diagnostics is to test your computer's hardware without requiring additional equipment or risking data loss. If you are unable to fix the problem yourself, service and support personnel can use the diagnostics results to help you solve the problem.
  • Page 71: Troubleshooting Your Computer

    Troubleshooting Your Computer You can troubleshoot your computer using indicators like Diagnostic Lights, Beep Codes, and Error Messages during the operation of the computer. Device Status Lights Table 14. Device Status Lights Turns on when you turn on the computer and blinks when the computer is in a power management mode.
  • Page 72: Battery Status Lights

    Memory failed to initialize or memory is unsupported. Battery Status Lights If the computer is connected to an electrical outlet, the battery light operates as follows: Alternately blinking An unauthenticated or unsupported non-Dell AC adapter is attached to your amber light and laptop. white light Alternately blinking Temporary battery failure with AC adapter present.
  • Page 73: Specifications

    Specifications Technical Specification NOTE: Offerings may vary by region. For more information regarding the configuration of your computer, click Start (Start icon) → Help and Support, and then select the option to view information about your computer. Table 16. System Information Feature Specification System Chipset...
  • Page 74 Table 18. Memory Feature Specification Type DDR3L Speed 1600 MHz and 1866 MHz Connectors 4 SoDIMM Sockets • Intel Core i5 and i7 Dual processors — two DIMM slots • Intel Core i7 Quad Core and i7 Quad Extreme processors —...
  • Page 75 Feature Specification • internal wireless wide area network (WWAN) • bluetooth wireless support • WiGig support • Bluetooth 4.0 Table 22. Expansion Bus Feature Specification Bus Type PCI 2.3, PCI Express 1.0 and 2.0, SATA 1.0A ,2.0 and 3.0, USB 2.0 and 3.0 Bus Width PCIe X16...
  • Page 76 Feature M4800 M6800 Width 359.80 mm (14.16 inches) 416.70 mm (16.40 inches) Diagonal 396.24 mm (15.60 inches) 439.42 mm (17.3 inches) • HD (344.23 mm X 193.54 • HD+ (382.08 mm X 214.92 Active area (X/Y) • FHD (344.16 X 193.59 •...
  • Page 77 1 TB 5400 rpm, 320/500/750 GB 7200 rpm, 320GB 7200 rpm SED FIPS; 128/256/512 GB SATA 3 SSD, 256 GB SATA 3 SSD NOTE: The size of the hard drive is bound to change. For more information, see dell.com. Optical Drive: •...
  • Page 78 Feature Specification Voltage 11.10 V Life span 300 discharge/charge cycles Temperature range: • Charge : 0 °C to 50 °C (32 °F to 158 °F) Operating • Discharge: 0 °C to 70 °C (32 °F to 122 °F) Non-operating -20 °C to 65 °C (4 °F to 149 °F) Coin-cell battery 3 V CR2032 lithium ion cell Table 30.
  • Page 79 Table 32. Physical Dimension Physical M4800 M6800 Height: • Front: 36.1 mm (1.42 Touch inches) • Back: 40.2 mm (1.58 inches) • Front: 32.9 mm (1.29 • Front: 33.1 mm (1.30 Non-touch inches) inches) • Back: 36.7 mm (1.44 • Back: 37.2 mm (1.46 inches) inches)
  • Page 80: Contacting Dell

    Dell product catalog. Dell provides several online and telephone-based support and service options. Availability varies by country and product, and some services may not be available in your area. To contact Dell for sales, technical support, or customer service issues: Go to dell.com/support.

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