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Dell P4317Q User Manual

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User's Guide
Dell P4317Q
Model No.: P4317Q
Regulatory model: P4317Qc

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  Summary of Contents for Dell P4317Q

  • Page 1 User’s Guide Dell P4317Q Model No.: P4317Q Regulatory model: P4317Qc...
  • Page 2 Reproduction of these materials in any manner whatsoever without the written permission of Dell Inc. is strictly forbidden. Trademarks used in this text: Dell and the DELL logo are trademarks of Dell Inc.; Microsoft and Windows are either trademarks or registered trademarks of Microsoft. Corporation in the United States and/or other countries, Intel is a registered trademark of Intel Corporation in the U.S.
  • Page 3: Table Of Contents

    Contents About your monitor ..............5 Package contents ..................5 Product features ..................6 Monitor specifications ................7 Universal Serial Bus (USB) Interface .............16 Identifying parts and controls ..............18 Plug and play capability ................21 LCD monitor quality and pixel policy ........... 21 Maintenance guidelines ................
  • Page 4 Built-in diagnostics ................. 48 Common problems ................49 Product-specific problems ..............51 Universal Serial Bus (USB) specific problems ........52 Mobile high-definition link (MHL) specific problems .......52 Appendix ....................53 FCC notices (U.S. Only) and other regulatory information .....53 Contacting Dell ..................53 Contents...
  • Page 5: About Your Monitor

    Package contents Your monitor ships with the components shown below. Ensure that you have received all the components and Contacting Dell if something is missing. NOTE: Some items may be optional and may not ship with your monitor. Some features or media may not be available in certain countries.
  • Page 6: Product Features

    ∞ Safety and Regulatory Information Product features The Dell P4317Q flat panel display has an active matrix, Thin-Film Transistor (TFT), Liquid Crystal Display (LCD), and LED backlight. The monitor features include: 107.98 cm (42.51 inch) viewable area display (measured diagonally). 3840 x 2160 ∞...
  • Page 7: Monitor Specifications

    Monitor specifications Model P4317Q Screen type Active matrix - TFT LCD Panel type In-plane Switching Viewable image Bezel width 566.40 mm (22.30 in) Diagonal 107.98 cm (42.51 in) Horizontal, Active Area 941.18 mm (37.05 in) Vertical, Active Area 529.42 mm (20.84 in) Area 1274.79 cm...
  • Page 8: Resolution Specifications

    -5° to 10° Security Security lock slot (cable lock sold separately) * 72% (CIE 1931), 82%(CIE 1976) Resolution specifications Model P4317Q Horizontal scan range 30 kHz to 83 kHz (automatic) Vertical scan range 56 Hz to 76 Hz (automatic) Maximum preset...
  • Page 9: Electrical Specifications

    Electrical specifications Model P4317Q Video input signals ∞ Analog RGB, 0.7 Volts +/-5%, positive polarity at 75 ohm input impedance ∞ HDMI1.4, 600 mV for each differential line, positive polarity at 100 ohm input impedance Synchronization input Separate horizontal and vertical synchronizations,...
  • Page 10: Environmental Characteristics

    3.3 kg (7.26 lb) assembly Caution: Any third-party arm or pole purchased separately should support the weight of the monitor as well as any external brackets and interface plates. Environmental characteristics Model P4317Q Temperature Operating 0°C to 40°C (32°F to 104°F) Non-operating Storage ∞...
  • Page 11 The OSD functions only in the normal operation mode. When any button is pressed in the Active-off mode, the following message will be displayed: Dell P4317Q No VGA signal from your device. Press any key on the keyboard or move the mouse to wake it up.
  • Page 12: Pin Assignments

    Pin assignments VGA connector Pin Number 15-pin Side of the Connected Signal Cable Video-Red Video-Green Video-Blue Self-test GND-R GND-G GND-B Computer 5V/3.3V GND-sync DDC data H-sync V-sync DDC clock About your monitor...
  • Page 13 HDMI connector Pin Number 19-pin Side of the Connected Signal Cable T.M.D.S. Data 2- T.M.D.S. Data 2 Shield T.M.D.S. Data 2+ T.M.D.S. Data 1+ T.M.D.S. Data 1 Shield T.M.D.S. Data 1 - T.M.D.S. Data 0+ T.M.D.S. Data 0 Shield T.M.D.S. Data 0- T.M.D.S.
  • Page 14 DP connector Pin Number 20-pin Side of the Connected Signal Cable ML0(p) ML0(n) ML1(p) ML1(n) ML2(p) ML2(n) ML3(p) ML3(n) AUX(p) AUX(n) Re-PWR +3.3V DP_PWR About your monitor...
  • Page 15 Mini DP connector Pin Number 20-pin Side of the Connected Signal Cable Hot Plug Detect ML3(n) ML3(n) ML2(n) ML0(n) ML2(p) ML0(p) ML1(n) AUX(P) ML1(p) AUX(N) +3.3V DP_PWR About your monitor...
  • Page 16: Universal Serial Bus (Usb) Interface

    Universal Serial Bus (USB) Interface This section gives you information about the USB ports that are available on the monitor. NOTE: This monitor is Super-Speed USB 3.0 compatible. Transfer Speed Data Rate Power Consumption* Super-speed 5 Gbps 4.5 W (Max, each port) High speed 480 Mbps 4.5 W (Max, each port)
  • Page 17: Usb Ports

    USB Downstream Connector Pin Number 9-pin Side of the Connector SSTX- SSTX+ SSRX- SSRX+ USB Ports 1 upstream - blue ∞ 4 downstream - blue ∞ Power Charging Port- the port with battery icon; supports current ∞ charging capability if the device is BC1.2 compatible. NOTE: USB 3.0 functionality requires a USB 3.0-capable computer.
  • Page 18: Identifying Parts And Controls

    Identifying parts and controls Front View Front panel controls Label Description Function buttons (For more information, see Operating your monitor) Power on/off button (with LED indicator) NOTE: For displays with glossy bezels the user should consider the placement of the display as the bezel may cause disturbing reflections from surrounding light and bright surfaces.
  • Page 19: Back View

    Secures monitor with security lock (security lock not included). Barcode serial number label Refer to this label if you need to contact Dell for technical support. Cable management slot Use to organize cables by placing them through the slot. Side view...
  • Page 20: Bottom View

    Bottom view 7 8 9 10 11 4 5 6 Bottom view without monitor stand Label Description AC power cord To connect the monitor power cable. connector RS232 port To connect your computer to the monitor using a RS232 cable. HDMI/MHL 1 port connector Connect your computer with HDMI/MHL cable.
  • Page 21: Plug And Play Capability

    During the LCD Monitor manufacturing process, it is not uncommon for one or more pixels to become fixed in an unchanging state which are hard to see and do not affect the display quality or usability. For more information on Dell Monitor Quality and Pixel Policy, see Dell Support site at: www.dell.com/support/monitors.
  • Page 22: Setting Up The Monitor

    Setting up the monitor Attaching the stand NOTE: To set up with any other stand, please refer to the respective stand setup guide for setup instructions. NOTE: The stand is detached when the monitor is shipped from the factory. NOTE: The following steps are applicable for a monitor with a stand. To attach the monitor stand: 1.
  • Page 23: Connecting Your Monitor

    Connecting your monitor WARNING: Before you begin any of the procedures in this section, follow the Safety instructions. NOTE: Do not connect all cables to the computer at the same time. To connect your monitor to the computer: 1. Turn off your computer and disconnect the power cable. 2.
  • Page 24 Connecting the black DP (mDP to DP) cable Connecting the black DP (DP to DP) cable Connecting the VGA cable (sold separately) Setting up the monitor...
  • Page 25 Connecting the audio cable (sold separately) Connecting the USB 3.0 cable HDMI/MHL/mDP/DP cable, follow the After you have completed connecting the procedures below to cable to the computer and connect the USB 3.0 complete your monitor setup: 1. Connect the upstream USB 3.0 port (cable supplied) to an appropriate USB 3.0 port on your computer.
  • Page 26: Organizing Cables

    NOTE: When the connected MHL source device enters Standby mode, the monitor will display black screen or show the massage below, depending on MHL source device’s output. Dell P4317Q Entering Power Save Mode. To enable MHL connection, please perform the below steps:Setting Up the Monitor 1.
  • Page 27: Removing The Monitor Stand

    Removing the monitor stand NOTE: To prevent scratches on the LCD screen while removing the stand, ensure that the monitor is placed on a soft and clean surface. NOTE: The following steps are applicable for a monitor with a stand. To remove the stand: 1.
  • Page 28: Operating Your Monitor

    Operating your monitor Power on the monitor Press the button to turn on the monitor. Using the front panel controls Use the control buttons on the front of the monitor to adjust the image being displayed. The following table describes the front panel buttons: Front Panel Button Description Use this button to choose from a list of preset...
  • Page 29: Osd Controls

    2&3 Use the power button to turn the monitor on and off. Power on/off button (with Solid white light indicates the monitor is turned LED indicator) on. Blinking white light indicates it is in power- save mode. OSD controls Use the buttons on the front of the monitor to adjust the image settings. Front Panel Button Description Use the up button to increase values or move up in a...
  • Page 30: Using The On-Screen Display (Osd) Menu

    OSD menu, or wait for the OSD menu to automatically close. 1. Press the button to display the OSD main menu. Main menu for analog (VGA) input Dell P4317Q Energy Use Brightness / Contrast Auto Adjust Input Source...
  • Page 31 Main Menu for digital (mDP) input Dell P4317Q Energy Use Brightness / Contrast Auto Adjust Input Source Color Display PIP/PBP Audio Energy Menu Personalize Others Resolution: 1920x1080, 50Hz Maximum: 3840x2160, 60Hz Main Menu for digital (DP) input Dell P4317Q Energy Use...
  • Page 32 Icon Menu and Description Submenus Brightness/ Use this menu to activate brightness/contrast adjustment. Contrast Dell P4317Q Energy Use Brightness / Contrast Auto Adjust Input Source Color Display PIP/PBP Audio Energy Menu Personalize Others Resolution: 1920x1080, 50Hz Maximum: 1920x1080, 60Hz Adjust the brightness first, and then adjust the contrast only if further adjustment is necessary.
  • Page 33 Auto Adjust Use this key to activate automatic setup and adjust menu. Dell P4317Q Energy Use Brightness / Contrast Press to adjust the screen automatically. Auto Adjust Input Source Color Display PIP/PBP Audio Energy Menu Personalize Others Resolution: 1920x1080, 50Hz...
  • Page 34: Input Source

    Input Source Use the input source menu to select between the different video signals that may be connected to your monitor. Dell P4317Q Energy Use Brightness / Contrast Auto Adjust Input Source Color HDMI/MHL 1 Display HDMI/MHL 2 PIP/PBP Auto Select...
  • Page 35 ∞ Custom Color: Allows you to manually adjust the color settings. Press the buttons to adjust the three colors (R, G, B) values and create your own preset color mode. Dell P4317Q Energy Use Brightness / Contrast Preset Modes Standard...
  • Page 36 ∞ RGB: Select this option if your monitor is connected to a computer or DVD player using the HDMI cable. ∞ YPbPr: Select this option if your DVD player supports only YPbPr output. Dell P4317Q Energy Use Brightness / Contrast Preset Modes...
  • Page 37: Aspect Ratio

    Display Use the display to adjust image. Dell P4317Q Energy Use Brightness / Contrast Aspect Ratio Wide 16:9 Auto Adjust Underscan Sleep After Timeout Input Source Monitor Sleep Color Horizontal Position Display Vertical Position PIP/PBP Sharpness Audio Pixel Clock Energy...
  • Page 38 PIP/PBP Dell P4317Q Energy Use Brightness / Contrast PIP/PBP Mode Off Auto Adjust Input Source Color Display PIP/PBP Audio Energy Menu Personalize Others Resolution: 1920x1080, 50Hz Maximum: 3840x2160, 30Hz PIP/PBP Mode There are five modes: Picture in Picture (PIP) and Picture by Picture (PBP) with 2/3/4 widnows.
  • Page 39: Audio Source

    Audio Dell P4317Q Energy Use Brightness / Contrast Volume Auto Adjust Audio Source Enable Speaker Input Source Color Reset Audio Setting Display PIP/PBP Audio Energy Menu Personalize Others Resolution: 1920x1080, 50Hz Maximum: 3840x2160, 30Hz Volume Use the buttons to adjust the volume.Minimum is 0 (-).
  • Page 40 Menu Select this option to adjust the settings of the OSD, such as, the languages of the OSD, the amount of time the menu remains on screen and so on. Dell P4317Q Energy Use Brightness / Contrast Language English Auto Adjust...
  • Page 41 Personalize Users can choose a feature from shortcut key 1, shortcut key 2, reset personalization, preset modes or volume and set it as a shortcut key. Dell P4317Q Energy Use Brightness / Contrast Shortcut Key 1 Preset Modes Auto Adjust...
  • Page 42 You can disable this feature by selecting disable. Enable this feature for best user experience and optimum performance of your monitor. Dell P4317Q Energy Use Brightness / Contrast DDC/CI Enable...
  • Page 43 OSD warning messages When the monitor does not support a particular resolution mode, the following message is displayed: Dell P4317Q The current input timing is not supported by the monitor display. Please 3840x2160, 60Hz change your input timing to or any other monitor listed timing as per the monitor specifications.
  • Page 44: For More Information

    If VGA, HDMI, DP or mDP cable is not connected, a floating dialog box as shown below appears. The monitor will enter Power Save Mode after 4 minutes if left at this state. Dell P4317Q No VGA Cable The display will go into Power Save Mode in 4 minutes.
  • Page 45: Setting Up Your Monitor

    If you do not see 3840 x 2160 as an option, you may need to update your graphics driver. Depending on your computer, complete one of the following procedures: If you have a Dell desktop or portable computer: Go to www.dell.com/support, enter your service tag, and download the latest ∞ driver for your graphics card.
  • Page 46: Using Tilt

    Using tilt The stand shipped with your monitor supports tilt upto 5 degrees forward and 10 degrees backward. 10° 5° Operating your monitor...
  • Page 47: Troubleshooting

    If the monitor is working correctly, it detects that there is no signal and one of the following message appears. While in self-test mode, the power LED remains white. Dell P4317Q No HDMI Cable The display will go into Power Save Mode in 4 minutes.
  • Page 48: Built-In Diagnostics

    Dell P4317Q No mDP Cable The display will go into Power Save Mode in 4 minutes. www.dell.com/support/monitors NOTE: This box also appears during normal system operation, if the video cable is disconnected or damaged. 4. Turn off your monitor and reconnect the video cable; then turn on both your computer and the monitor.
  • Page 49: Common Problems

    ∞ Cycle power on-off. ∞ Pixel that is permanently Off is a natural defect that can occur in LCD technology. ∞ For more information on Dell Monitor Quality and Pixel Policy, see Dell Support site at www.dell.com/support/monitors. Stuck-on pixels ∞ Cycle power on-off.
  • Page 50 ∞ Check for bent or broken pins in the video cable connector. ∞ Restart the computer in the safe mode. Safety related issues ∞ Do not perform any troubleshooting steps. ∞ Contact Dell immediately. Intermittent ∞ Ensure that the video cable connecting the monitor to the computer problems is connected properly and is secure.
  • Page 51: Product-Specific Problems

    Product-specific problems Specific Possible Solutions Symptoms ∞ Check the Aspect Ratio setting in the Display settings OSD. Screen image is too small ∞ Reset the monitor to Factory Settings (Factory Reset) . Cannot adjust the ∞ Turn off the monitor, unplug the power cord, plug it back, and then monitor with the turn on the monitor.
  • Page 52: Universal Serial Bus (Usb) Specific Problems

    Universal Serial Bus (USB) specific problems Specific What You Possible Solutions Symptoms Experience USB interface is USB peripherals ∞ Check that your monitor is turned On. not working are not working ∞ Reconnect the upstream cable to your computer. ∞ Reconnect the USB peripherals (downstream connector).
  • Page 53: Appendix

    3. Select the appropriate service or support link based on your requirement or choose the method of contacting Dell that is convenient for you. Dell provides several online and telephone-based support and service options. Availability varies by country and product, and some services may not be available in your area.