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TG5438C_5439C(e-e).book Page 58 Saturday, November 6, 2004 11:17 AM
Useful Information
Making/answering calls, Intercom
Problem
Static is heard, sound
cuts in and out.
Interference from other
electrical units.
The handset does not
ring.
I cannot make a call.
I cannot redial by
pressing {REDIAL}.
I cannot join an outside
call.
I tried to use voice
changer during a call, but
{(VX)} is not shown on
the display.
I cannot have a
conversation using the
headset.
I cannot make long
distance calls.
I cannot page the
handset or base unit.
58
Cause & solution
L Move the handset and the base unit away from other
electrical appliances.
L Move closer to the base unit.
L Raise the base unit antennas.
L Turn on the clarity booster feature (page 21).
L If your unit is connected to a telephone line with xDSL
service, we recommend connecting a noise filter
between the base unit and the telephone line jack.
Contact your xDSL provider for details.
L The ringer volume is turned off. Adjust it (page 36).
L The dialing mode may be set incorrectly. Set the dial
mode (page 39) to match the type of telephone service
you have (tone or pulse).
L If the base unit (including answering system) or the
other handset is in use, you may not be able to make a
call. Try again later.
L While listening to messages using the handset, you
cannot make a call. Exit by pressing {OFF}.
L If the last number dialed was more than 48 digits long,
the number will not be redialed correctly.
L If you press {REDIAL} after you have started dialing,
this button functions as the {PAUSE} button. To redial,
do not dial any numbers before pressing {REDIAL}.
L You cannot join the call if the other handset is using
voice changer. To join the call, have that handset cancel
the voice changer.
L You cannot use the voice changer when you are on a
conference call.
L Make sure that an optional headset is connected
properly (page 55).
L If "SP-phone" is displayed on the handset, press {C}
to switch to the headset.
L Make sure that you have long distance service.
L The called handset is too far from the base unit.
L The called unit is in use. Try again later.
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