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DVG-2101SP User Manual
DVG-2101SP
VOIP TELEPHONE ADAPTER
USER MANUAL
v1.02AU
Copyright © 2008 D-Link Australia Pty. Ltd.

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   Summary of Contents for D-Link DVG-2101SP

  • Page 1

    DVG-2101SP User Manual DVG-2101SP VOIP TELEPHONE ADAPTER USER MANUAL v1.02AU Copyright © 2008 D-Link Australia Pty. Ltd.

  • Page 2: Table Of Contents

    System Firmware Update Access Control Ping Test Status Device Information VoIP Status CDR Status VPN Status Network Status System Log Help Help Menu Configuration through IVR Frequently Asked Questions Technical Specifications Technical Support Copyright © 2008 D-Link Australia Pty. Ltd.

  • Page 3

    DVG-2101SP User Manual Copyright © 2008 D-Link Australia Pty. Ltd.

  • Page 4: Introduction

    The D-Link DVG-2101SP VoIP Telephone Adapter links conventional telephony devices such as analog phones or fax machines to IP networks. The DVG-2101SP includes one Ethernet port and one RJ-11 telephone jack that provides voice communication over the IP network. It is also equipped with one PSTN (RJ-11) jack to allow the device to connect to the PSTN line.

  • Page 5: Features

    - Hot Line - Selective / Anonymous Call Rejection - Music On Hold - Caller ID (Type I and Type II) - Caller ID Blocking - Speed Dialing, Repeat Dialing - Consultation Hold Copyright © 2008 D-Link Australia Pty. Ltd.

  • Page 6

    - Caller ID: DTMF, FSK-Bellcore, FSK-ETSI detection and generation by country select - Telephone book - Voice Codec Feature: G.711 u-law/a-law, G.723.1/iLBC (optional), G.726, G.729.A/B - VAD (Voice Activity Detection) - CNG (Comfort Noise Generation) - G.165/G.168 Echo Cancellation - Silence Suppression & Detection Copyright © 2008 D-Link Australia Pty. Ltd.

  • Page 7: Front Panel

    This LED will light solid when a connection is established and blink to indicate activity. If this LED does not light up when a cable is connected, verify the cable connections and make sure your devices are powered on. Copyright © 2008 D-Link Australia Pty. Ltd.

  • Page 8: Back Panel

    Connects to the provided an Ethernet cable. power adapter. Line Port Phone Port Connects to the PSTN line Connects to your phone outlet using a standard using a standard phone phone cable (RJ-11). cable (RJ-11). Copyright © 2008 D-Link Australia Pty. Ltd.

  • Page 9: Hardware Installation

    5. Attach one end of the provided phone cable (grey) to a standard analog telephone. 6. Attach the other end of the phone cable to the PHONE port on the rear panel of the DVG-2101SP. 7. Attach one end of the provided phone cable (grey) to a PSTN wall socket.

  • Page 10

    10. Attach one end of the provided phone cable (grey) to a PSTN wall socket. 11. Attach the other end of the phone cable to the LINE port on the rear panel of the DVG-2101SP. 12. Unpack the 12V DC power adapter that came with the DVG-2101SP.

  • Page 11: Configuration

    URL address box. Press the Enter or Return key. When you first log in, enter the Username “admin” and leave the Password blank. These may be changed later. Click the Login button. Copyright © 2008 D-Link Australia Pty. Ltd.

  • Page 12

    Click Next. Step 2 You can setup the require Time Zone for your location to keep all Logs and Call Records with Local Time. Click Next. Copyright © 2008 D-Link Australia Pty. Ltd.

  • Page 13

    ISP/ITSP. Click Next. Step 5 Setup is finished. Click Restart to reboot the device. Once the adapter has finished rebooting allow up to 2 minutes to connect to your ITSP. Click Restart. Copyright © 2008 D-Link Australia Pty. Ltd.

  • Page 14: Setup

    The WAN connection type setting allows you to configure this device to establish your Broadband Internet connection. Your Internet Service Provider (ISP) should provide the necessary information to you when you subscribe to the Internet access service, unless you are connecting the DVG-2101SP behind a Router / Gateway device.

  • Page 15

    Choose Static IP Address if the WAN IP information is provided to you by your ISP or you want to assign a Static IP address to the DVG-2101SP manually. You will need to enter in the IP address, Subnet Mask, Gateway address, and DNS addresses.

  • Page 16

    During the PPP negotiation, the peer of the PPP connection will indicate its MTU and will accept any value up to that size. Copyright © 2008 D-Link Australia Pty. Ltd.

  • Page 17

    For Windows 9x/ME, type winipcfg at the prompt and press Enter. The MAC address is listed as the “Adaptor Address”. For Windows 2000/XP, type ipconfig /all at the prompt and press Enter. The MAC address is listed as the “Physical Address”. Copyright © 2008 D-Link Australia Pty. Ltd.

  • Page 18: Static Routing

    Enter in the IP address of the specified network that you want to access using the Static Route. Netmask Enter in the subnet mask for the specified network. Gateway Enter in the gateway IP address of the specified network. Copyright © 2008 D-Link Australia Pty. Ltd.

  • Page 19: Voip Setup

    At the end of this time period, if no numbers have been dialed, the device will start playing the busy tone. Check the checkbox to activate MWI (Message Waiting Indication) if the SIP server supports this service. Copyright © 2008 D-Link Australia Pty. Ltd.

  • Page 20: Phone Book

    SIP URL Enter the SIP URL of your contact. The format of a SIP URL is similar to an e-mail account. The format should be ID@itsp.com. Copyright © 2008 D-Link Australia Pty. Ltd.

  • Page 21: Time And Date

    Check this checkbox if your location uses daylight saving. Then select the daylight saving offset from the drop-down list. Daylight Saving Dates Select the start and end date for daylight saving to take effect from the drop- down list. Copyright © 2008 D-Link Australia Pty. Ltd.

  • Page 22: Advanced

    Hot Line* Check the checkbox and enter a specific number to be dialed right away automatically by the VoIP Adapter when the user goes off-hook on the line. Copyright © 2008 D-Link Australia Pty. Ltd.

  • Page 23

    The first person dials *61 and then presses Flash to start the conference call. Note: The availability of conference calls varies depending on your VoIP network. Please check with your ITSP for this service. Copyright © 2008 D-Link Australia Pty. Ltd.

  • Page 24

    T.38 Fax Protocol Check the checkbox if the remote end also supports FAX function. P_Assert Check the checkbox to enable P_Assert to hide the client name when sending messages to the SIP proxy server. Copyright © 2008 D-Link Australia Pty. Ltd.

  • Page 25

    Check the checkbox to reject the all anonymous calls. DTMF Info Type Check this checkbox to use DTMF (Dual Tone Multi-Frequency) to send out the Caller ID. Prack Provides reliability of Provisional Responses in the Session Initiation Protocol (SIP) Copyright © 2008 D-Link Australia Pty. Ltd.

  • Page 26

    Wildcard . matches an arbitrary number of digits Time Indicates that an additional time out period of 4 seconds should take place before automatic dialing starts Copyright © 2008 D-Link Australia Pty. Ltd.

  • Page 27

    Rule 2: in phone book settings, set *666 to map to the URL: abc@domain.com Rule 3: in the digit map, set *666 to be replaced by 911 Rule 4: in the digit plan, set *666 to be accepted and 911 to be restricted Copyright © 2008 D-Link Australia Pty. Ltd.

  • Page 28

    Immediately send the dialing to the proxy or UA If the dialed numbers or characters do not match to the digit plan, you will probably hear a busy tone from the telephone handset. Copyright © 2008 D-Link Australia Pty. Ltd.

  • Page 29

    (according to the chosen mode) by using the prefix (number). If you selected the mode “Add”, “Replace”, or “Delete”, the OP number will be applied in this rule. Min Len Set the minimal length of the dial number for applying the prefix number settings. Copyright © 2008 D-Link Australia Pty. Ltd.

  • Page 30

    • The third rule accepts calls using 9 as the prefix number. For example, if you dial “93652400”, it matches the third rule and the VoIP Adapter will make a phone call “08003652400”. Copyright © 2008 D-Link Australia Pty. Ltd.

  • Page 31

    DVG-2101SP User Manual Dial Prefix This page allows you to configure your dialing policy. You can change the default dial prefix settings to fit your dialing behaviour. Copyright © 2008 D-Link Australia Pty. Ltd.

  • Page 32

    Selecting 10 millisecond packets enhances the voice quality, as less information is lost due to packet loss, but doubles the load on the network traffic. DTMF Select the method of DTMF tone generation from the drop-down list. Copyright © 2008 D-Link Australia Pty. Ltd.

  • Page 33: Phone Setting

    Enter the send gain value. Telephony Tone Select the telephony tone type from the drop-down list according to your region. Caller ID Select the caller ID type from the drop-down list according to your region. Copyright © 2008 D-Link Australia Pty. Ltd.

  • Page 34: Dns

    Enter the primary DNS IP address provided by your ISP. Secondary DNS Address Enter the secondary DNS IP address provided by your ISP. This is an optional DNS Address entry to be used if the primary DNS server fails. Copyright © 2008 D-Link Australia Pty. Ltd.

  • Page 35: Dynamic Dns

    Verify Password or Key Re-enter the password or key for your DDNS account. Timeout Enter the DDNS timeout period in hour(s). Status This field shows the DDNS connection status as connected or disconnected. Copyright © 2008 D-Link Australia Pty. Ltd.

  • Page 36: Qos

    If you configure data and voice with the same value, it means they have the same priority. You can set the voice priority to the highest value 7 in order to ensure the best voice quality. Copyright © 2008 D-Link Australia Pty. Ltd.

  • Page 37: Vpn

    Enter the server IP for VPN connection and/or check the checkbox to use the remote VPN gateway as the default gateway. Remote LAN IP Enter the remote LAN IP for the VPN connection. Remote LAN Mask Enter the remote LAN mask for the VPN connection. Copyright © 2008 D-Link Australia Pty. Ltd.

  • Page 38: Maintenance

    This feature allows you to update the device’s current configuration with your previously saved files. Restore Default Settings This feature allows you to force the device to perform a power reset and restore the original factory default settings. Copyright © 2008 D-Link Australia Pty. Ltd.

  • Page 39: Auto Provision

    Enter the number of times to provision. Period Enter the period to provision if you set your provision criteria as Interval. File Enter the file name supplied by your ISP for the device to provision. Copyright © 2008 D-Link Australia Pty. Ltd.

  • Page 40

    Enter the trap receive server’s IP address for the traps to be sent to this address when errors or specific events occur on the network. Trap Community Enter the trap community string for authorizing trap management rights. Copyright © 2008 D-Link Australia Pty. Ltd.

  • Page 41: Log Setting

    Enter the update interval in day(s). Max File Size Enter the maximum file size that can be accepted. Log File Type Select the log file type, either System Log or Network Statistics, from drop-down list to download logs. Copyright © 2008 D-Link Australia Pty. Ltd.

  • Page 42: Firmware Update

    Enter the path and name, or click the Browse button to locate the upgrade file then click the Update Firmware button. You will be prompted to confirm the upgrade to complete the process. Copyright © 2008 D-Link Australia Pty. Ltd.

  • Page 43: Access Control

    Enter the session timeout duration (in seconds). The system will disconnect the access rights of the administrator when the session time is up. User New Password Enter a new password for the user to login. Confirm Password Re-enter the new password for verification. Copyright © 2008 D-Link Australia Pty. Ltd.

  • Page 44: Ping Test

    If you can ping an IP on the WAN side successfully, you should be able to access the Internet. IP/Domain Enter the IP/Domain you want to ping in the field below and then click the Ping button. Copyright © 2008 D-Link Australia Pty. Ltd.

  • Page 45: Status

    DVG-2101SP User Manual Status Device Information You can use the Device Info screen to view the connection status for the VoIP Adapter’s WAN/LAN interfaces, current firmware, and other related information. Copyright © 2008 D-Link Australia Pty. Ltd.

  • Page 46: Voip Status

    DVG-2101SP User Manual VoIP Status You can use the VoIP Status screen to view the phone port status. Copyright © 2008 D-Link Australia Pty. Ltd.

  • Page 47: Cdr Status

    DVG-2101SP User Manual CDR Status You can use the CDR (Call Detail Record) Status screen to view the call history records of incoming and outgoing calls. It stores up to 100 records. Copyright © 2008 D-Link Australia Pty. Ltd.

  • Page 48: Vpn Status

    DVG-2101SP User Manual VPN Status You can use the VPN Status screen to view the VPN connection status. Copyright © 2008 D-Link Australia Pty. Ltd.

  • Page 49: Network Status

    DVG-2101SP User Manual Network Status You can use the Network Status screen to view the routing table, VoIP and network statistics to observe the current network conditions. Copyright © 2008 D-Link Australia Pty. Ltd.

  • Page 50: System Log

    DVG-2101SP User Manual System Log You can view all the records of events that have occurred on the VoIP Adapter. Copyright © 2008 D-Link Australia Pty. Ltd.

  • Page 51: Help

    DVG-2101SP User Manual Help Help Menu This help menu provides some information to help you know more details about the VoIP Adapter. Select the item which you want to view to display the description. Copyright © 2008 D-Link Australia Pty. Ltd.

  • Page 52: Configuration Through Ivr

    Press * key to return to previous level or Enter Try to enter represent “.” (dot) Secondary DNS again Error Example: To enter a set IP address of 192.168.1.150 press 192*168*1*150#. Setup Complete Auto disconnect Copyright © 2008 D-Link Australia Pty. Ltd.

  • Page 53: Frequently Asked Questions

    Q: How can I check if my IP address is correct for logging in? A: After you install your DVG-2101SP, by default, the TCP/IP settings should be set to obtain an IP address from a DHCP server automatically. To verify your IP address, please follow the steps below.

  • Page 54

    Example: If the Adapter’s LAN IP address is 192.168.1.150, make your IP address 192.168.1.x where x is a number between 1 and 254 but except (192.168.1.1 for example). Make sure that the number you choose is not in use on the network. Set Default Gateway the same as the LAN IP address of your DVG-2101SP (192.168.1.150).

  • Page 55: Technical Specifications

    One Phone port (PSTN backup) Power Supply DC Input: 12VDC/1.5A Operating Temperature 0 to 50°C Storage Temperature -10 to 55°C Humidity 5% - 95% non-condensing Safety C-Tick/CUL Emission (EMI) FCC Class B CE Class B Copyright © 2008 D-Link Australia Pty. Ltd.

  • Page 56

    Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. Copyright © 2008 D-Link Australia Pty. Ltd.

  • Page 57: Technical Support

    Building A, Level 3 11 Talavera Road North Ryde, NSW 2113 Sydney, Australia Phone: 02 8899 1800 Fax: 02 8899 1868 Australia: 1300 766 868 New Zealand: 0800 900 900 URL: www.dlink.com.au www.dlink.co.nz E-MAIL: support@dlink.com.au support@dlink.co.nz Copyright © 2008 D-Link Australia Pty. Ltd.

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