Kenwood KDC-BT39DAB Instruction Manual page 24

TROUBLESHOOTING
Symptom Remedy
"READING" keeps flashing. Do not use too many hierarchical levels or folders.
Elapsed playing time is Elapsed playing time is not correct.
not correct.
Correct characters are not This unit can only display uppercase letters, numbers, and a
displayed (e.g. album limited number of symbols. Uppercase Cyrillic letters can also
name). be displayed if [РУССКИЙ] is selected. ( 5)
"NA FILE" Make sure the disc contains supported audio files. ( 18)
"NO DISC" Insert a playable disc into the loading slot.
"TOC ERROR" Make sure the disc is clean and inserted properly.
"PLEASE EJECT" Reset the unit. If this does not solve the problem, consult
your nearest service center.
"READ ERROR" Copy the files and folders onto the USB device again. If this
does not solve the problem, reset the USB device or use
another USB device.
"NO DEVICE" Connect a USB device, and change the source to USB again.
"COPY PRO" A copy-protected file is played.
"NA DEVICE" Connect a supported USB device, and check the connections.
"NO MUSIC" Connect a USB device that contains playable audio files.
• Reconnect the iPod.
"iPod ERROR"
• Reset the iPod.
• Sound cannot be heard • Reconnect the Android device.
• If in [HAND MODE], launch any media player application
during playback.
• Sound output only
on the Android device and start playback.
• If in [HAND MODE], relaunch the current media player
from the Android
device. application or use another media player application.
• Restart the Android device.
• If this does not solve the problem, the connected Android
device is unable to route the audio signal to unit. ( 19)
20
Symptom Remedy
• Make sure KENWOOD MUSIC PLAY APP is installed
Cannot playback at
[BROWSE MODE].
• Reconnect the Android device and make the
• If this does not solve the problem, the connected
• Switch off the developer options on the Android
"NO DEVICE" or "READING"
keeps flashing.
• Reconnect the Android device.
• If this does not solve the problem, the connected
Playback is intermittent or Turn off the power saving mode on the Android
sound skips. device.
• Reconnect the Android device.
"ANDROID ERROR" /
• Restart the Android device.
"NA DEVICE"
• Search from the Bluetooth device again.
No Bluetooth device is
• Reset the unit. ( 3)
detected.
• Make sure you have entered the same PIN code to
Bluetooth pairing cannot
be made.
• Delete pairing information from both the unit and
• Adjust the microphone unit's position. ( 11)
Echo or noise is heard
• Check the [ECHO CANCEL] setting. ( 12)
during a phone
conversation.
• Reduce the distance between the unit and the
Phone sound quality is
poor.
• Move the car to a place where you can get a better
on the Android device. ( 10)
appropriate setting in [ANDROID SETUP]. ( 10)
Android device does not support [BROWSE MODE].
( 19)
device.
Android device does not support [BROWSE MODE].
( 19)
both the unit and Bluetooth device.
the Bluetooth device, then perform pairing again.
( 11)
Bluetooth device.
signal reception.